TTK Prestige Complaints & Reviews

I will submit complain on dated 19/10/19 and no one should reply properly. Engineer will come at my home and not give proper service also I will call on customer care so many time but no one give proper answer regarding this issue please look in the matter and resolve the issue

So request to you please do the needful

Regards
Hitesh Solanki
[protected]...

Maine prestige induction cooktop 18 aug 19 ko khrida tha. 19 aug 19 ko mera induction cooktop khrab ho gaya. Maine iska complaint kiya (Complaint no dlh 965128). Mechanical aaya aur bola ki iska sman repair ke liye aage bhejna padega. Usne induction cooktop se kit nikal liya aur uske jagan par dusra kit laga diya jisme display nahi ho raha hai, aur bataya ki repair hokar aane ke baad kit laga di jayegi. Lekin abhi tak aaya nahi n hi phone...

Sir/Ma'am,

My customer number is 2176142.
I have purchased a PHTS-03L AI model HOBTOP on 31/12/18, and very soon we started facing problems in auto ignition.
After complaining for the first time it was resolved within 2 days then again the same thing happened for 12-15times more.

screenshot of mails is attached.
its been more than 7 months we habe been saying to replace this product as...

If i purchase glass top stove edge schott[protected]. Only i use the cooking at half a day. The stove is pan rust and burner also fully smoked and blacked at moulding of the stove very damaged. Ill inform the complaint at 4-11-19 the booking online complaint number tiru1113066. The service man come at home 6-11-19. He is the not responsibility and the vulgar words are speaking to me. Service man mobile number [protected]. Your service man is...

I had purchased this product in February 2019. Since it was not working, I registered the complaint (TIRU1086980) on 20/10/2019 which was collected on 25th after repeated calling Shree Kanda Service center crosscut road Gandhipuram, Coimbatore phone[protected]. I was told within 3 days it will be returned. So far neither they are telling everyday either technician is not present, delivery boy is absent, or not picking up the call. In spite...

I have purchased prestige hobtop model "phts 04 ai" for around rs14000/ in aug 2016. It was the most expensive gas stove available in the market but i still purchased it in the hope of good quality and service. But i was totally wrong the gas stove is a poor quality as it's autoignition stopped working within 3yrs (It's actually not working since last 1yr). The gas stove was used precisely as per instruction manual. I knew that the stove...

Complaint is about the dealer of my city address mention in this complaint details.

Address - near savatram ramprasad mill lokmanya, tilak rd, akola, maharashtra 440001

First he don't know how to talk customer and the behaviour of the person is very rude. If poor people came to his shop he speaks very rudely and ignore them. The workers in the shops are also behave like him. He only speak politely when you will...

Consumer complaints

REMINDER 1

TTK Prestige — deluxe aluminium pressure bandied cooker enamel coating problem reg

T.S.R.Big street, Kumbakonam, Modern Radio Service, India
Jayaramannarayanaswamy on Sep 27, 2019.

I have purchased the said deluxe model (Black) from MRS, kumbakonam on 12/9/2019. After using 2 times the enamel coating at the bottom went off and now it looks...

We have purchased 2 hoptops about 2 months ago. Since the very first day the auto-ignition is not working on both of them.
Multiple calls to the customer care number go unanswered.
I have raised this complaint: bang1085322 on their website.
But till now no resolution has been found.
They are just cheating the customers by mis-quoting/mis-advertising the feature for auto-ignition.
I will go around advising...

We had purchased 36047- 3 piece stainless steel separator set along with a cooker on 18/08/19 from prestige dealer. Hardly been 1 month since it’s use, the brim has started to crack and that clearly indicates the poor quality of stainless steel used. How can such reputed company use such bad quality materials and make their customers lose faith in them. I’d instead recommend my friends and family to use any other company other than prestige...

We had purchased two burners stove very recently, there was complaints twice but again problem started"when we put on stove it started catching fire from the outlet itself"very much afraid given complaint no body has attended til today now some how we are using big burner only this may also be treated as worning complaint we have received msg but none has come bang 936911
Three days over such a serious complaint still waiting!!...

I have purchased the said deluxe model (Black) from mrs, kumbakonam on 12/9/2019. After using 2 times the enamel coating at the bottom went off and now it looks like an old one used for some years back. I have registered complaint at modern radio service, kumbakonamand they have given a service job card no.4444 dt.27/9/2019.
In this connection i request you to kindly replace the cooker i bought, since it has been due to manufacturing...

I have bought prestige glass top two burner gas stove on 20th sep (Last friday) in ambal store, medavakkam, chennai. After using the stove for an hour got the noise in the big burner, i have turned off the regulator then drained entire gas from tube and turned on, after that stove was working without any problem, we didn't used the stove for couple of days and today tried to turn on the big burner it's not releasing the gas.
Kindly...

Dear sir/madam,
Please note that we have purchased an induction stove - brand prestige and the same is not working now. We were chasing with customer service team and finally raised a compliment# which is already 10 days late. Anyhow we have called once again and explained the same to customer care number - they confirmed as they will be sending an executive in 24 hours. But still no response!!!

We have tried calling...

I purchased this product on 14 jun 19. This was working fine but suddenly it started cracked from sides. I have raised a complaint regarding the same on 07 sep 19 and i was assured to rectify the problem within 04 days but no technician has reported to me till now. It's my humble request please take the case seriously and do the necessary action at the earliest....

On 25.08.2019, there was a blast in the glass top (Prestige) gas burner's underneath. The blast was too powerful that the stensils kept on burner jumped and touched ceiling of the kitchen. There could be serious injuries to the person standing in kitchen however luckily she was unharmed. But we all get scared too much and somehow we switched off gas cylinder and prevented the major disaster which could have been caused by deadly product....

Dear sir,

I had purchased a prestige glass top gt 03 l gas stove from aminabad agency, lucknow before 9 months.

Unfortunately my stove glass top got broken yesterday due to technical or poor quality materials.

Since yesterday i am unable to use this stove and we are put it into great trouble. Please depute your service engineer immediately and arrange to replace the stove glass top immediately,...

Hi team,

I bought a prestige gas stove 3 months ago, but from the time i bought there has been lot of problems. Gas has-been leaking, we lodged a complaint and someone from prestige came for service twice in 2 months. But still the same gas leak. Today that on and off switch caught fire because of leak. I would request you people to either replace or i'll file a case in consumer court for a compensation as this is a threat...

Dear team,
I purchased prestige cooker on 26th mar 2019 from a store. It turned out to be a defective one and always leaks. I went back to store next day for replacement. Store keeper just denied and asked to contact customer care. I called customer care more than 20 times now with no progress and always heard regrets. This is enough now. We want immediate turn up. Now at this stage, I am not going anywhere for this, I need service...

I had requested a repair for 'prestige home clean' which is a vaccum cleaner with floor polisher, model no- typhoon002 on 25th of june 2019, my complain number was DELH853351. They said the technician would come within 2 days. The next day the technician calls and enquires about 'gas stove' which was not the complain and after explaining him in detail what the product is and what service is required he said he would come the next day. After...