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TTK Prestige Complaints & Reviews

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Last updated Mar 15, 2024
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TTK Prestige reviews & complaints page 9

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A
ami_Bangla
from Mumbai, Maharashtra
Dec 10, 2021
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Complaints regarding misleading warranty policy

I bought a Prestige omega granite cookware on 28/11/2021 and while usingnit for second time on 03/12/2021 I used the lid to cover pan and took it off after 5 mins kept lid aside and after a while the glass lid just automatically shattered! I was shocked as nevere have I heard glass shattering I was shocked! I contacted the customer customer care and they gave me a location and I went there as they prepared my Job card and told me they'll...
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Address:Pondy Bazzar, T-Nagar, Chennai, Tamilnadu

I bought Svach Deluxe Alpha 8L Pressure cooker from prestige show room. The induction base plate split open from the cooker body on the second day o[censored]se and detached completely on 3rd day.

I gave the product for warranty service at Prestige Service centre, T-nagar, Chennai on 30-October-2021. Complaint ref No. CHEN62296091

Later on Nov-06 I got sms on service completion, But they keep postponing to deliver...
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L
Leakee
Dec 6, 2021
Dec 12, 2021
This thread was updated on Dec 12, 2021
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Clip-On Pressure Cooker - Unsatisfactory Experience

Address:Goregaon West, Mumbai

Cooker does not build pressure and the Weight Valve does not release pressure. As a result, every time I have tried cooking in the cooker, the food gets burnt. The cooker is new, purchased on 25th October 2021. It has hardly been used....
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A
Ajay2283
from Ludhiana, Punjab
Dec 4, 2021
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Product not working after 14 Days

Address:Ludhiana

Product was not working after 14 days, many time we have complained to SNAPDEAL for product issue but still my issue not resolved.

Every time they are convinced to me we will arrange the product replacement through courier within 2 or 3 days, but no courier boys came to pick up product for replacement.

Message came from pick-up and next day Courier boys refused the same.

Poor quality of product,...
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L
Lalithrohith243
from Hyderabad, Telangana
Nov 27, 2021
Nov 27, 2021
This thread was updated on Nov 27, 2021
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Prestige product purchased from preetiworld site has not been delivered

Address:Gujarat
Website:www.preetiworld.in

I have purchased a prestige company product from www.preetiworld.in site but the item has not been delivered.
Order I'd: 257890...
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A
apmrao123
Nov 23, 2021
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Electric rice cooker

Address:7-40-1/1 (SNWA17), SATYAVATHINAGAR CHETLARAOD, TADEPALLIGUDEM, AP -534101

I bought prestige electric rice cooker model : prwo 2.8-2 on 24.06.2020 at alekya enter enterprises in tadepallgudem, andhrapradesh .
Its aluminium pan getting damaged frequently . So far aluminum pan 2 nos used which i got along with cooker..
Recently when i given complaint on rice cooker not working problem service engineer replaced its heating element under warranty and recommended not to use old aluminum pan and asked me...
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V
vamendonsa
from Bengaluru, Karnataka
Nov 19, 2021
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Prestige electronic gas lighter with ABS body-PGL02

Address:Mr. Vincent A Mendonsa, 602, Deepa Park Apts., Hathill Road, Ladyhill, Mangaluru, Karnataka-575006

I bought a Prestige Electronic Gas lighter on 19.10.2021 through Amazon on payment of Rs.130.00. My order number[protected], invoice no QSC3_17282; invoice details TN-QSC[protected]. I bought this product going by the brand value of TTK Prestige even though gas lighters were available for as little as Rs.72.00. To my ill luck, I could use your lighter only for few days when it became dysfunctional. As I did not know where to...
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N
napstersbck
from Thrissur, Kerala
Nov 17, 2021
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Low Quality Prestige Prime Gas Stove

Address:Thrissur, Kerala

I have bought a prestige prime gas stove 10 months ago, within this period all the three Pan Support and burner rings are completely rusted and became so brittle to use.
The entire purpose of a gas stove is compromised within warranty period and Prestige is asking to pay for replacement for their quality issue. They have a very irresponsible customer service who even don't care to update on status of the complaints timely....
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A
Ahmadullah Tabani
Nov 16, 2021
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Very bad after sale service

Address:Patna

I am trying to get my cooktop under warranty repaired for 2 months but the service center guy is unable to do so. He comes after more than 10 days after repeated calling and goes back without repairing. Now he has stopped talking to us. I am tired enough to throw this garbage in dustbin. Please suggest what to do. Customer care guys are also not helping only giving false hopes.
[protected]...
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V
vishwanathgarike
from Hyderabad, Telangana
Nov 12, 2021
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Prestige Stove glass top - no responses from service team

Registered a service complaint about the stove nearly 25 days ago. I'm really disappointed about customer care executives, they is no proper responses after calling they always say we get back to you soon.
After 10 days they assigned one person he asked me model no and photograph of the stove. I sent him details again no response from prestige. After the follow-up call, they are saying need two more days. Repeated reply needs two...
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P
Poorvasha
Nov 12, 2021
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Gas stove royal plus

Not working properly...
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A
Alokana
from Haldia, West Bengal
Oct 23, 2021
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Prestige cookware set of kadhai, pan, tawa

I have purchased the cookware set today i.e 23rd October 2021 from Flipkart. One of it's handles is broken. I want to replace the handle only. Kindly help me....
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P
Poduval
from Hyderabad, Telangana
Oct 23, 2021
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Product stopped working within 10 days of purchase

I have purchased one Prestige Induction Cook Top Model Atlas 3.0 from Flipkart and the item delivered on 07/09/21. On 16/09/21 i.e. after two days of ending the return policy the item stopped working and whenever plugging electricity automatically tripped off.

Immediately I lodged a complaint to Prestige customer care and next day my complaint was attended one Mr. Mahesh, Prestige service center personnel, and took the damaged...
+1 photos
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T
Tiwari Dipti
from Delhi, Delhi
Oct 19, 2021
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Induction Repair

Address:South Delhi

I had contacted customer support for repairing my induction, and they did come to collect on time. I submitted 2 parts of my induction with their representative. But now even after contacting them multiple times, there is no proper response. They have just vanished with 2 parts of my induction, I call them again and again but only to receive tactics to delay and no proper reply. It has been more than a month. The person who took the part...
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N
Nittin Suryavanshi
Oct 16, 2021
Oct 16, 2021
This thread was updated on Oct 16, 2021
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Phtv04 gas top hub delivered with part missing and poor quality product

Address:Flat 4 raj tower serene meadows gangapur riad nask 12

Order [protected]. Date 5 th oct 2021.
Online bajaj finance EMI card direct purchase from factory delivered .
Invoice BFLMKPB[protected]. BHARATI SURYAVANSHI.
The product supplies with missing pan support. On on line complain pune 2327172 and 2328171 on13 th Oct 2021.was made.
No pan was supplies inspite online complain. Company supplying product with missing part and charging full.
No replacement...
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S
Swetha Jayakumar
Oct 12, 2021
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Stove glass top

Dear Sir / Ma'am,

I am from Bangalore. I registered a service complaint for stove nearly 10 days ago. No one turned up till up. Fed up of calling your customer care executives, they always say the same dialogues that will escalate the issue and send the person.
Today too when I called they informed the same.

Kindly check about the same and help us out. The stove is not working, We have kids at home....
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J
Jaishilpi
from Mumbai, Maharashtra
Oct 10, 2021
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Induction plate

Address:mumbai colaba

We have submitted the induction top for repair more than two weeks ago. the repair centre said they will be sending it back in a couple of days however, it has not been returned till now not even repaired till now. they don't even bother to update customer regarding progress of the work. its totally worst experience with the company...
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S
sonalisingh0518
from Delhi, Delhi
Sep 26, 2021
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Sim mode not working for both the burners

The sim mode of the gas stove is not working for both the burners. For instance, when I try to put the stove on sim/low flame mode while cooking, the flame gets off/vanishes. Also, I am unable to light the gas stove using a lighter. This has been happening from Day 1 of when I bought the stove.

Stove type: Prestige Marvel Plus Gas Table...
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P
Poduval
from Hyderabad, Telangana
Sep 23, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product damaged within 09 days of receipt

Address:G-13, PARK AVENUE, NEW C.G. ROAD, CHANDKHEDA, AHMEDABAD

I have purchased one Prestige Induction Cook Top Model Atlas 3.0 from Flipkart and the item delivered on 07/09/21. On 16/09/21 i.e. after two days of ending the return policy the item stopped working and whenever plugging electricity automatically tripped off.
Immediately I lodged a complaint to Prestige customer care and next day my complaint was attended one Mr. Mahesh, Prestige service center personnel, and took the damaged parts...
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R
from Thane, Maharashtra
Sep 22, 2021
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Product Warranty of 2 Years

Address:TTK Prestige Limited 11th Floor, Brigade Towers, 135, Brigade Road Bangalore-560025, Karnataka India

Bought a TTK Prestige Product from Amazon.in with a 2-year warranty.
Now that the item has a defect, both Amazon &TTK want me to travel to their service centre to address the issue.
The service centre is in Navi Mumbai and will entail a 3-hour return commute and cost Rs[protected] fare that is higher than the item cost.

Both parties do not see any other option....
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