Claimed

TTK Prestige Complaints & Reviews

1
Last updated Mar 15, 2024
Complaints 619
Resolved
101
Unresolved
518
Quick Links
Statistics
Share
Contacts

File a complaint to TTK Prestige

Having problems with TTK Prestige?

File a complaint and get it resolved by TTK Prestige customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
TTK Prestige
Customer Service Contacts

TTK Prestige Phone Numbers

Phone
+91 11 4509 2366
73
55
+91 11 4509 2377
19
34

TTK Prestige Website

TTK Prestige Head Office Address

38, Sipcot Industrial Complex
Hosur
Krishnagiri District
Tamil Nadu
India
635126

TTK Prestige reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
T
tamil8907
from Chennai, Tamil Nadu
Report
Copy

vegetable cutter model no. pvc 4.0

Address:600004
Website:9884015571

The above product was purchased during april2018 and the cutter rope has cut and the product was given for replacement of rope to the mylapore chennai centre on 16.5.2018 and the due date for replacement of robe was on 18.5.2018. Actually it is only a 30 minute job and i have asked to come on 18.5.2018. From 18.5.2018 to till today every day i am enquring when i have to come. The replay was stock not available. I have also informed this to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Snehal Sarfare
from Akot, Maharashtra
Jul 6, 2021
This thread was updated on Jul 6, 2021
Report
Copy

gas stove complaint not resolve for more than 10 days.

I have Raised complaint on 14th May, 2018 regarding 2 burners of my Gas stove not working. Post escalating to higher authority one technician from Prestige visit our place.

However our issue is not yet resolve, that service engineer claims that he doesn't handle GAS STOVE complaint he look after only cooler complaint.
Just because of escalation he attend this call & shows his helplessness to resolve the issue. He did...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sheele Devaraj
from Ernakulam, Kerala
Report
Copy

cooktop service

I bought prestige cook top gt 03 from saravana stores in chromepet. There was some draw backs in the product. So i approached the customer care st tambaram. The service person attended the oroblem in a hasty way. He is not in the position to hear the problem. The problem was not solved. He never had any solution.
I bought the product on april 8th. The stove stands are too shaking. While switching off the stove mild bursting sound...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Hyderabad, Andhra Pradesh, 500049

We purchased a prestige gtm 01 single burner gas stove on 31.12.2017 with a one year warranty period. It has carbon and gas leaks. We contacted the company and their technician informed on 19.02.2018 that the entire gas stove needs to be replaced. Since then, we have communicated with the company's customer. Er care number and regional office upwards of 15 times, but no progress has been made. It is a severe health hazard to my family and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Racer
from Chennai, Tamil Nadu
Report
Copy

gas stove service customer care number prestige is invalid

Address:Chennai, Tamil Nadu, 600010
Website:www.prestigesmartkitchen.com/service-locator

I have a prestige gas stove its a glass top model. The glass top has shattered and would like to replace. March 26th i had booked a complaint and was given a complaint number - chen3022933. I call the customer care number[protected] and its out of service. Irresponsible not able to maintain their customer care number too. Worst service

The customer care helpline is out of service and if i as for customer care number to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhat Indu
from Jammu, Jammu and Kashmir
Report
Copy

faulty induction

Address:Jammu, Jammu and Kashmir

I brought induction cook top its under warrenty after use its frame starts cracking nd after that day by day its breaking into small pieces and the technical person says its ok nd u have to pay for the frame to be changed if its ok nd has no fault then y its breaking into pieces nd wts the gaureenty it will not hapen wt new frame nd if its ok i need a written that no trgedy will hapen at my home wt this in product as its ok...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700010

As above mentioned, i dr anuradha das had made many email complaints from almost the time of purchase 07/03/2016 and the recurring of the manufacturing defects inspite of replacement and recurring ignition problems inspite of new battery and the poor and reluctant services had resulted in me asking for a refund but the ttk prestige local personal have taken away the hobtop in my absence about five months back and given a substandard standby...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gknilesh
from Bengaluru, Karnataka
Report
Copy

regarding service

Hi,

I have purchased prestige marvel plus gas of 4 burner on 22th Mar 18. after installation( 24th Mar) this we checked, gas leakage and fire come from one nob/button. we raised the compliant on 24th to customer care of prestige. we also request its a emergency, please send someone technician. but till time nobody send or call from company.
I have 3/4 times called up to customer care, they people only say we will...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
praveensaxena65
from Jabalpur, Madhya Pradesh
Report
Copy

poor quality of repairing by service centers.

Address:Bhopal, Madhya Pradesh, 462024

Hello sir/ma'am,

I bought a prestige induction cooktop a few years ago. It worked well for some time than suddenly a jinx arrived and it stopped working. The error which it shows is "e-1".

So, i got it fixed by our city's, bhopal's, service center but about 2 months after again the issue came back.

Then again i got it fixed by the service center but once again its not working.

Prestige...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shahan Siraj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

prestige marvel stove model-gtm 03l

Address:New Delhi, Delhi, 110025

I have bought the prestige marvel stove around 2 weeks ago. Since then i am facing gas leakage issue within the stove pipeline. There are few issues also with the burner stand and stove knob. And i made a first complaint on 06/03/18 and i was given 24-48 hrs assurance that someone from the service center will rectify this issue but none of the thing happened, even i didn't get any call from their service center regarding the issue. Then i...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Srivastava
from Lucknow, Uttar Pradesh
Report
Copy

mixie

There is a sound issue in the mixie since the day i have purchased it, made a complaint and the mechanic told me that as the wattage is 750 w hence the sound is normal. This all happened durinf dec-jan.
This month made the complaint again to the service head and the company told me that there is problem with the motor hence the motor will be replaced.
Now i purchased the product from amazon and if the mechanic initially informed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:411030
Website:www.prestigesmartkitchen.com

I bought this product on oct 5th '17 and since then its been three times that the product has stopped working due to some internal error... Which caused a severe short circuit at my flat and the main switch trips and creates lots of fire...

This is the third time i faced this issue in just five months even though i repaired it from authorized service centre

I told them repair it properly, its causing severe...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
ytusarat
from Cherthala, Kerala
Report
Copy

hobtop stove

Address:Chennai, Tamil Nadu, 600034

I gave my prestige hobtop stove for repair in december 2017 at prestige authorised service center in balayya layout, mylapore chennai. Till date i made 3 visits to the service center but the stove is not handed over to me. Surprisingly they claim that the stove is ready but they are unable to trace where it is kept. On 3rd march 2018 they committed that they would do a home delivery on 6th march 2018but even that didnot happen....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kaustov
from Bhubaneshwar, Odisha
Report
Copy

bad experience with kadai product.

Address:Kolkata, West Bengal, 700047

I have purchased one durable granite finished kadai (Induction proof) on last year. After few days use we observed some layers are came out from the inner surface. And we got the repaired kadai from local service center. But they are not given me the replacement. Whatever again we found same thing on the inner surface and it's not in position to use again. So we request you to make the replacement with normal coated kadai instead of latest...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivekodvm87
from Bengaluru, Karnataka
Report
Copy

product repair under warranty

Address:Kollam, Kerala, 691512

Hi there,
I have had purchased a prestige roti maker on 1st july 2017 and it stopped working in the month of jan 2018. Since the product was under warranty i have had registered for online complaint (Complaint no: eran2894804r) and have given the product at prestige kundara service center on 18th jan 2018. Even after 4 weeks they are yet to receive the spares and fix the roltimaker....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 700092
Website:www.prestigesmartkitchen.com

I bought prestige toaster pptsks worth rs.1310 online. Its been not even a week of my purchase, my pop-up toaster stopped working. The bread toasts are popping up before being toasted at all. I was told to be provided with an exchange of a new one after emailing customer care. But after few responses, they are nor emailing anymore nor taking any action. I visited the service center nearby my house, they initially fixed it. After returning...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ann Vinya
from Bengaluru, Karnataka
Report
Copy

hobtop glass stove

Address:Bangalore, Karnataka, 560076
Website:www.ttkprestige.com/contact/online-customer-complaint

Jo biwi se kaare pyaar why he will say no to prestige here are some reasons... A disappointed consumer. Horrible call center service.
I had raised a request on 10the of feb 2018 to service my prestige hobtop glass stove of german technology outside of warranty. They committed 48hrs to complete the request.

Complaint number - bang2944559

Today is feb 17, 2018, and i am in vain dialing their call center...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mns11
from Borsad, Gujarat
Report
Copy

prestige popular 3 ltrs pressure cooker

Address:Vadodara, Gujarat, 390020

I have purchased prestige popular pressure cooker from Jay Ambe steels narsinhji pole vadodara.when I used it at that time valve was leaked, then after I lodge complaint in customer care and Valve was replaced at your service centre.After that I again used it and again valve was leaked, again I lodge complaint.Finaly I want to replace same cooker so please advise me from where I get new one cooker....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Namrata10
from Mundi, Madhya Pradesh
Report
Copy

prestige chulha left side knob

Address:Rewa, Madhya Pradesh, 486001

Just oder online prestige chullha from Flipkart on 8 the February 2018 I m facing problem in operating left side knob when I twist knob at sim direction the gas automatically off it's only 4 days past it's creating problem prestige is know for there good quality that's I choose it among all gas chullha but now I m facing problem while cooking please resolve my issue
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priti Mayekar
from Mumbai, Maharashtra
Report
Copy

6.5 litre warranty prestige denied to cover

Address:Mumbai City, Maharashtra, 400012

Hi,
I am using prestige steel 6.5 litre cooker. Suddenly some sound came, so i immediately put off the flame. I went to dealer from where i purchased. It's in dadar. The shop name is mahipal. I submitted the cooker and i was told that prestige technician would come and check the cooker.
After two days i got a call from the technician that the cooker was dry heated, due to that it's not coverage.in warranty.
I tried to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy