TVS Motor Company Complaints & Reviews

3rd May 2025, vehicle TVS Jupiter given for service and received delivery acknowledgement receipt for 4th May @ 6.29pm.

I was trying to contact them by phone there is no response or attending the call for more than one hour., to understand whether the vehicle is ready to collect or not. very poor response by the sales executive and Mr, Josua (Mechanic In charge) ... when the service team could not able to attend the call why should they print the phone number in the Acknowledge form.
still now i did not receive any message to collect the vehicle.
purely Un ethical behavior by ROYAL TVS SERVICE CENTER EKKADUTHANGAL CHENNAI.

I am writing to formally lodge a complaint regarding my recent experience at your SV AUTOMOTIVE PVT LTD KAKANAD on March 5th, 2025. I made a double payment (2853) for my bill, as evidenced by the attached screenshot, yet the executive and manager refused to release my scooter.

Despite showing proof of payment, I was denied my vehicle, causing unnecessary inconvenience. I needed my scooter urgently as I had to drop my daughter at school the next day. Instead of assisting me, the manager was extremely rude and unprofessional.

After much frustration, I was compelled to make an additional payment to one of the executive’s personal account, yet the manager failed to provide any proof that my previous payment was not credited to your official account. This mismanagement and lack of transparency wasted my valuable time.

Due to this poor treatment and financial discrepancy, I am considering filing a formal complaint against TVS and the manager's behavior. I request an immediate resolution, necessary action against the misconduct of your staff.

Expecting a prompt response.

Name: Sinu Joseph
Contact Number: [protected]
Location: SV AUTOMOTIVE PVT LTD / KAKKANAD
Transaction Details: ATTACHED PAYMENT DETAILS

Chain noice is repeating and the service engineer and team is not able to provide solution even after repeated meetings. Even customer care is not responding properly no call is returned regarding the matter. No representative is addressing this properly.

TVS Motor Company — Re issue (state transfer) number plates

Address: SR TVS (a unit of Balaji Fun Resorts Pvt. Ltd.) Z-1-00847, Near Civil Hospital, Guru Kanshi Marg, Bathinda 151001. Mobile no.[protected],[protected]

R/sir,

We have purchase TVS Apache RTR 160 4V bike from bahadurgarh (Haryana) Rathi Motors delhi road metro Pillar no. 808 bahadurgarh - 124507 (jhajjar), at that time i worked that place. But now i move to punjab bathinda. Now I transfer bike in punjab and dept issue me punjab number. I contact your bathinda dealer for Re Issue Number Plate on date 20.11.2024 and make necessary formalities with payment rs.500/- vide receipt no.757 dt 20.11.24 they ask me for wait 1 week. After a week i contact again your dealer then he ask for broken old number plate i provide them but till date no response. I face difficulties to run bike on road without Number Plate and RC because deptt issue RC after receiving number plates you are requested to please solve the matter your bathinda dealer address as under: SR TVS (a unit of Balaji Fun Resorts Pvt. Ltd.) Z-1-00847, Near Civil Hospital, Guru Kanshi Marg, Bathinda 151001. Mobile no.[protected],[protected]

Bike Detail Registraton No. HR13S-3126 (Haryana)
Registraton No.PB03BQ-7708 (Trf in Punjab)
Chassis No. MD637DE55Nl2A03552
Engine No. GESAM2603428

I am not able to connect my TVS i Qube with my mobile because Login of TVS connect App failed due to non receipt of OTP in my mobile phone. For which the dashboard of my TVS iQube is not working. I am giving my details below.
Name: Ramesh Chandra Mishra, Birapurusottampur Puri Odisha-752046
Mobile No: [protected]
Mail id: [protected]@yahoo.com
TVS iQube-UG-NEW-GL Regn No; OD02CQ7201
Chassis no :MD626AM14R1AA5099
Engine No: AM1PND008947

Nearly one and half month not received side stand

Dear team

My complaint registered on 16 oct 2024
But still not any resolved issue i am 4 days but not any bakend support team call yeasturday i am calling to much but not action on my complaint
Case 00156215:[protected] this mt complaint and case no
Your service very bad no action on your staff on ignor for me my complaint why delay your service i am paid extra service charge but dont my repaire bike

Respected sir
On 7th October this month I received order no. 43565 containing three items ( ordered via TVS ANDROID APP ), of which one item, ie, TVS gloves (m) size is not fitting, so that I opted for L size on the same day, that is 7th October this month.
However, no initiation is taken by the company to exchange the item. Only it's showing "pending approval ".
When contacted customer care, they redirected me to here and there, confusing me
A screenshot is provided to u for your kind perusal.
Plse take fast action, as the company states, the exchange can be done before 15th October.

Date: 10/09/2024

My scooter(TVS Ntrq 125) was experiencing acceleration difficulties (feeling sluggish and straining the engine) and emitting a strange noise from the exhaust while turned on.

I visited the service center and reported these issues:

1. Difficulty accelerating
2. Increased vibrations while driving
3. Noise from the exhaust at low speeds
They acknowledged the problems and assured me they would be resolved. I dropped off my scooter at 10:40-11:00 AM and picked it up at 6:45-7:00 PM.

They informed me that the servicing had been rushed and advised me to check if the issues were resolved. Upon testing, I found that only the acceleration problem had been addressed. The invoice for Rs. 4700 included a belt, brake, and other parts. My actual issue was different, and they replaced unnecessary items, charging me unnecessarily.The washing was also not done properly.

After informing them of the persisting issues, they asked me to bring the scooter back the next day for further inspection.

Date: 11/09/2024

I returned at 10:30 AM, and they promised to check the scooter. After receiving no updates, I called them and was asked to come. They informed me that they had tightened something but the issue remained unresolved. They mentioned a chain component that needed to be replaced or tightened but was currently unavailable. They would contact me when the part arrived, and there would be an additional charge.

I also reviewed my previous service invoice from May 2024 and noticed that one of the part(Not the above chain) typically replaced annually had been replaced again within 3-4 months in this servicing. I pointed this out, and they attributed it to a staff absence and promised to investigate further.

Upon returning home, I discovered that the scooter now had both vibration and acceleration problems. None of my original issues had been resolved, and I was charged Rs. 4785. It seems they replaced random parts to address the problems, which is unacceptable. Charging such a significant amount without resolving the underlying issues is unsatisfactory.

I have attached the invoice from my servicing.

We have brought TVS Zest 110cc purple color. in two free service done and in 3rd service they done but they charged labor fee its free until 4th service. i did not noticed bill details in service center. after reached home then i checked bill and i knew it.after they called me for about service feedback i said this issue but they told me we not taken the charges. i mentioned bill ammount and labour fee details they not give proper reason. i really dont know they did my scooty serviced or not (like oil replacement..filter). i need action about this issue. and refund.

I have attached invoice details FYI.

Dear Jayalaxmi
Congratulations On your Offer from MNC TVS Motors Banglore
Your CV is short-listed in our company for Engineering Department. At Our Head Office or Regional Office. Our Opening's in Manufacturing or, Production, Designing, Quality, Billing, Planning And Accountant Department.
Anticipated Start Date is 28/08/2024 As Discussed Over the Phone During Your OnlineInterview Etc.
Salary is 16000 After PF ESI Deduction 14000 Net Salary. Second Month Salary 18000 to 20000.
Room Food Accomodation Free
I have attaching the schedule of the interview and the documents that you need to bring along with you. If you have any questions before you arrive, please contact us.
Interview Address - RR Complex Near Sai Baba Temple Service Road Kempegouda Layout Outer Ring Road Laggere Banglore - 560058
Thank you.
Hr Department
Tvs Motor Company limited.
Tvs motor company is the Third largest two-wheeler Manufacturer in india and one among the top ten in the world, with annual turnover of more t... is the flagship company of the, usd 7.29 billion, tvs group.
The business ranges across automobile component manufacturing, components to software development.
Tvs motor company ltd (Tvs motor), member of the tvs group, is the largest company of the group in terms of size and turnover. Tvs was established by t. V. Sundaram iyengar.f Sundram iyengar was born in 1877 in thirukkurungudi in the' tirunelveli district of madras presidency, british india. He began with madurai's first bus service in 1911 and cc founded t. V. Sundaram iyengar and sons limited, a company that consolidated its presence in the transportation business with a large fleet of trucks and buses under the name of southern roadways limited. When he died in 1955 his sons took the company ahead with several forays in the automobile sector, including finance, insurance, manufacture of two-wheelers, 5c tyres and components. The group has managed to run 33 companies that account for a combined turnover of nearly $3 billion

Hello my name is yogesh ashiyani nice to meet you. 1 month ago i have problem in my tvs iqs after that i go to jamnagar service centre. He said battery problem my vehicle only 10000 km run. Service centre said we give your scooter in 15-20 days but today is 30 days go. Many time i contact coustomer care but don't answer me. Today's is 1 month go but no response in service centre. Pls help me for that i have give you my compialt number please note your reference number tvs_gr_[protected]. Please mention the same in further. After that i contact ravi shrma sir for more information he is telling me wait 7 days but not responding my call i give his contact number +[protected]. Many time i contact him but not responding. After that i contact my area show room name om tvs manager in jamnagar gujarat name dinesh his number is +[protected]. Today is still 30 days go but not solved my problem. I have original bill and warranty card also but not solved my problem my name is yogesh ashiyani mo no. [protected].

I am owning the TVS victor 2017 model bike and I have taken the 5 years TVS bike warranty. Engine noise issue came very first on 2017 December which was just 6 months of purchased and it will keep coming every year. I asked TVS team to give me permanent solution because if warranty over i have to bear the huge cost of engine. But they haven't provided me any permanent solution. Now same issue came again and asking to pay 17000/- INR Approx amount. They are not accepting that the engine is faulty and when i asking them the solution now. They are not responding me properly whole TVS team.

TVS XL 100 Engine issue in 5 Years. Product was completely maintained only with authorised delear even though, it is having an major issue.
Now, the concern is to understand the quality of service provided by the dealer or product quality.
Ticket raised with Customer care on 04th Jul'24 but still now there is no response for the same from them and customer care executives are not having much information with them . Cased ID:[protected]

I purchased the TVS iQube S version in December 2022 and was offered an advanced subscription plan with features such as theft monitoring, geo-fencing, charging stations, and navigation. However, after the yearly subscription expired, I encountered difficulties when trying to renew the advanced plan. Despite numerous attempts to pay for the subscription plan using my iOS device (Apple), the company has not provided a satisfactory response.

I recently raised a complaint regarding this issue, and the company is now claiming that my subscription plan is activated and working fine on Android devices, which is not the case. When I bought the bike, I was assured that everything would be taken care of, but now, after one year, I am unable to access any of the premium services that were promised at the time of purchase.

I demand a prompt and effective resolution from the company regarding the subscription plan issue.

Dear Sir,

I hope this message finds you well. I am writing to bring to your attention a matter of significant concern regarding the services provided by M/s Ananya Automobiles Malout Road Sri Muktsar Sahib through its sub dealer at Gidderbaha their authorised representative Punish Bansal Mobile no[protected], a dealer authorized by your esteemed company.

On[protected], I purchased a TVS Jupiter 125 Disc from Mr. Punish Bansal authorised person at Gidderbaha Mandi of M/s ananya automobiles Sri Muktsar Sahib.All payments are transfer to Above said dealer accounts with the understanding that the Registration Certificate (RC) and insurance papers would be promptly provided. Regrettably, despite numerous reminders and assurances, I have yet to receive these crucial documents.

Moreover, I made the necessary deposit to the bank as per the loan's instructions, expecting a seamless process. However, the delay in receiving the RC and insurance papers has caused undue inconvenience and uncertainty regarding the legality of my vehicle's operation.

I implore your urgent intervention in resolving this matter and ensuring the expeditious issuance of the RC and insurance papers. Furthermore, I request transparency regarding the status of my documents and a clear timeline for their delivery.

Please understand that this situation has not only inconvenienced me but also undermined my trust in your company and its authorized dealers. I trust that you will address this issue with the urgency and attention it deserves.

Thank you for your prompt action in resolving this matter. I look forward to a swift resolution and the timely receipt of the required documents.

Sincerely, Dharminder
[protected]

Engine complant
Missing in running

Iam Vasi Ananda Rao Given My TVS scooty pep+ No. MH49AB0607 to Unity Motor works LLP, Vinukonda, on 10/02/2024, 4 PM, The Manager promised to give bike by 7 pm same day. There after I used to go daily for vehicle delivery. They keep on postpone my vehicle delivery one delivered on 19/02/2024.
1. I have suffered a lot revolving to TVS showroom, they have waste my time.
2. As my wife uses the Scotty to drop and pickup children, health checkups ups, she suffered a lot.
3. I was shocked while paying the bill of Rs.5, 477/-. Without my consent they have installed bike spare parts 17 spare parts. The bike is 9 years old, i would not preferred this amount if they given estimation to me, i rather sell the bike and taken new one.
4. The bike stats making noise which is not there before servicing,
5. After bill payment bike delivery delayed stating keys are not found for half an hour
I understand Unity Motors works LLP made fraud of Rs.5, 477, they have cheated me and wasted my valuable time and money.

Opp party Address My address
Unity Motor works LLP Vasi Ananda Rao
Karempudi Road Branch Manager
Vinukonda State Bank of India
Palnadu District Bollapalli Branch
Andhra Pradesh Bollapalli Village and Mandal
PIN 522647 Palnadu District, Andhra Pradesh
Mob :[protected] PIN: 522663
Mob: [protected]

I am writing to address a deeply concerning issue regarding the recent purchase of a vehicle from your dealership.

On [29th February 2024] I booked a vehicle paying 50, 000/- down payment, I visited your dealership [Litra TVS] to take delivery of a new [TVS Jupiter 125 Disc - 2024 Model]. To my dismay, upon inspection, I discovered significant damage to the vehicle, including deep dents on the rear body part and a dent on the left side panel and rusted nuts and bolts. These damages were brought to the attention of your sales representative on [6th March 2024], who assured me that the necessary repairs would be made promptly. Despite assurances that the parts would arrive by [11th March 2024], and the repairs would be completed by [12th March 2024], no resolution was provided by Suraj sales representative, leaving me without any response even after several follow-ups.

Upon my return to your dealership on [13th March 2024], I was disheartened to find that although the damaged parts were replaced, the vehicle still exhibited signs of damage. Despite informing the Manager, Parikshit, no satisfactory resolution was offered. This situation has not only caused me undue inconvenience but has also resulted in wasted time and expenses incurred in traveling to your showroom repeatedly.

As a customer who placed trust in your dealership, I expected to receive a vehicle in perfect condition and am deeply disappointed by the lack of accountability and professionalism demonstrated in handling this matter. Furthermore, the prolonged delay in resolving the issue has further exacerbated my dissatisfaction.

Given the circumstances, I am requesting an immediate refund of the amount paid for the vehicle. The level of service provided has fallen far short of my expectations, and I am unwilling to continue any further association with TVS.

Please understand that this situation has caused me significant mental distress, and I am compelled to escalate this matter on social media and file a formal complaint with the Consumer Forum if a satisfactory resolution is not reached promptly.

I urge you to prioritize this matter and provide a swift response. Your prompt action in resolving this issue will be greatly appreciated. I wish to get my money refunded.

I eagerly await your response.

Respected Sir/Mam

Iam Dinesh kumar residing at No 20, santha avenue, Nerkundram, chennai-600107.I left my bike in Vijayalakshmi motors Nerkundram Regarding Complaint on Fuel Issue.For past one month my bike is service center.First they said the amount as Rs7000.I said okay for service.But suddenly they are calling yesterday saying that Rs15000.Iam a daily labour person how could i arrange.So want to make complaint on Tvs service center for not giving proper information, Respect It is one year bike not claiming warranty.so please do the needful .Thanking you.
Yours sincerely
P.Dinesh kumar
Chennai
Contact no:[protected]
Vehicle no:Tv02bv6971

Vijayalakshmi motors
No 65, poonamalleee High road,
Nerkundram, Chennai-600107
Ph no :[protected], [protected]