TVS Motor Company Complaints & Reviews

We have bought TVS scooter in April 2022 and ever since we are facing the issues of self-start kick. we have to kick all the time when we need to start it and that kicking too doesn't work. It is now getting worse as the ladies of the house can't kick it . we need to resolve the issue ASAP or want to return this garbage.

Dear Sir/ Madam,

My name is Vijayaraj and I am a resident of salem
I am writing this letter in reference to the bike that I bought from your company on 10th June 2022 having bike registration number TN30CW1766, model Radeon black and manufacturing month 05/2022 bearing chassis number is MD625BK22N1E01860. Respected, I got the bike serviced on January 24 th 2022 from 2nd Gate, Junction Main Rd, Subramania Nagar, Salem, Tamil Nadu 636005 and I am writing this letter to bring into your kind consideration the issues I have faced. The 1.Engine noise when 1st service completed then engine noise create and still now not clear 2.Gear shifting issue 3.Thierd time Engine oil leakage 4.Automatic stop in running time 5.Automatic Race in neutral time when I stop and Start the two wheeler ( The problem started after I completed the FIRST SERVICE still now continued above that problem ) which was not expected from the vehicle after serviced.
Am facing lot of problems in this two wheeler last 6 MONTHS so I REQUEST YOU TO EXCHANGE ME A NEW TWO WHEELER

It is to request you to kindly look into the same. I shall be highly thankful.

Regards,

Mr.Vijayaraj
[protected]

Good Morning Sir/Madam,
I purchased Bike 11/08/2022 now i went to give General service they told some parts need to change as previously I went and said issue in sidestand but that time they told we don't have this part right now can you come after sometime or we will update you sir they told like this still i didn't any call this thing happening since last 3 months now they are telling some parts and not covered in warranty if you know warranty things you can refer owner manual when went check there we don't have what are things will cover in warranty we have only which things will not cover warranty even single didn't mention will come in warranty they mention all parts of bike will come in non warranty section please do the needful peoples are paying emi and struggling to get bike but this company doing like this.
Thanks

HAI
I'm chathurya
MANAGER APGB ZP OFFICE BRANCH

Actually I have purchased Zupiter 2 Wheeler last year and
On Jan 17 I met with accident and on Jan 18 I have placed vehicles for repairs in your service center

I have lodged a SBI gen insurance claim and received claim no.
Claim has been approved and still your garage people haven't placed order for parts.

I want to lodge a complaint but just wanted to Inform you before lodging complaint, for any positive response.

CLAIM NO: MVO1753276, SBI GENERAL INSURANCE
Kindly look into the issue ASAP

Awaiting for quick response.

Hai good morning,

I'm chathurya
MANAGER APGB ZP OFFICE BRANCH

Actually I have purchased Zupiter 2 Wheeler last year and
On Jan 17 I met with accident and on Jan 18 I have placed vehicles for repairs in your service center

I have lodged a SBI gen insurance claim and received claim no.
Claim has been approved and still your garage people haven't placed order for parts.

I want to lodge a complaint but just wanted to Inform you before lodging complaint, for any positive response.

CLAIM NO: MVO1753276, SBI GENERAL INSURANCE
Kindly look into the issue ASAP

Awaiting for quick response.

February 2022 I purchased a new tvs raider on harur amman tvs show room. One year completed now I found more parts rusted. As per Show room manager information, vehicle engine only 5 years warranty, rusting problem can't claim. Find my attachment of sample rusted photos. I need solution from TVS company, otherwise I will register complaint to consumer court against TVS company.

Acceleration wire got cut while driving a TVS Jupiter 125CC and i its a 9 months old bike. Within one year this happend

I purchase almost 4month ago but didn't given me number plate Showroom Name: Shyamsundar TVS Automobiles

I totally depressed feeling angry.

Showroom guys are very irresponsive .

I think my mistake is purchase tvs bike.

Please take strict action against
Shyamsundar TVS Showroom.

Worst service centre from TVS company and no solution for new bike repair

I got my jupiter 125 in the first week of october 2022 from SVS TVS showroom at ambattur chennai, and from day one there has been a wobbling issue with the front handle bar and a constant rubbing like vibration in both the floor board and the seat that i notified to the service center on third day. They said its nothing to be concerned and that it will sort out on its own, but the problem got worse as the vibration or grating got worse when...

Hi Sir,
I'm raising here a serious service issue done by the employees of PERIYAR MOTORS ALUVA

I have a TVS Entorq with number KL 32 P 8221. Which is a 2019 model.

My TVS Entorq was in need of service last Saturday (21.01.2023) due to a breakdown. After two employees came to my place and checked, they told me it wasn't possible on the same day. It would be sorted by Sunday (22. 01. 2023). I'd waited for...

I had booked an TVS Jupiter 125 top varient on by paying full cash to (Sales, TVS authorised showroom 'TVS MOTORS, 81/2, Begur Rd, Maruthi Layout, Mico Layout, Hongasandra, Bengaluru, Karnataka 560076')

I got the vehicle on Morning 10 am, but the registration was pending which was completed on, On when I started the vehicle for the first time in morning again the ISG malfunction light is on and the intelligent stop and go feature doesn't work when the ISG light is on, when i visited and contacted the TVS showroom person Mr Vijay he said it's nothing to worry about, it will automatically turn off after 3-4 kms riding, I told him in the Vehicle manual it is written if the ISG malfunction light shows up we should immediately get it checked with Authorised Service Center, I insisted him to get it checked with the service center, Later together we visited the service center and Mr.Vijay showed the vehicle to the service engineer who then rose the throttle to max capacity 2-3 times and after that the light went off, then they handed over the vehicle to me saying it's nothing it will go away. I believed the same and came back to my house the next day . when i started my vehicle the same issue was there so i contact Deva motors Manager and informed them about the issue they registered the complaint me to wait for the service call, later that same day from Mr.Vijay called me up and enquired about the same and he Came to my place and took my vehicle to service center the next day .came back saying they have updated the firmware and the issue is solved but to my surprise on the same day evening i got the same issue of ISG malfunction light Problem

I am fed-up with this malfunctioning vehicle. I hereby request the TVS company to either replace my vehicle with a new working one or refund my money back immediately.

Else i will be taking up this matter in the court, for cheating me by delivering a malfunctioning vehicle by TVS company.

I have bought Apache RTR 160 4V in 2019.Usually a new purchased may not trouble in early stages but my bike after completing just a year it started giving troubles related to engine and it's mechanical parts.My engine piston and other parts were replaced as the bike engine is been in 5 years warranty The authorized TVS service centre helped to claim the engine and it's related parts which were then replaced.The bike after running for next 6 months.It again gave me a engine related trouble.The trouble of the head in the engine.There was continuous disturbing sound from the head.I had done AMC in the same authorized service centre from where I had bought the bike.So even after regular maintenance and paying extra bills due to continuous leakages of oil from the head engines my trouble were again rising up.The service centre occupies my bike for weeks and sometimes months to repair and restore the engine.But to my experience my bike haven't got perfectly restore to original condition.In two years twice my bike went into opening engines and parts were replaced.So even after spending Rs.1.20lac money my bike didn't serve me well.Now again in the second year of bike, troubles related to battery came.I changed bought new battery from the service itself.After serving 2 years with twice engine opening, there comes another 3rd year when my bike heated up too much and there was continuous leakages of oil.Even i take regular AMCs and services then also the trouble came.The service centre technicians does what I informed.Well i am not a mechanic.The technicians should examine the bike as a whole in AMCs.But they don't.They just does a regular oil change(charged everytime) and regular greasing to brakes and chain lever.Apart from this they does not look the bike as a whole.In the third year again my bike had engine as well as starting trouble issues I don't know due to battery getting 1 year old or what.In the third year issue i have indicated the battery and starting related issues to service centre almost twice, 1st time they charged the battery and gave me.The bike after running for 1 day again gave me starting trouble.No cell and starting with kicks too.Somehow I managed to get back to service centre and issued the problem there The service centre again charg r the battery and gave me back my bike.Yet the problem is not resolved It now third time I didn't managed to get my bike to the service centre so I informed service centre to give one pick up and drop service. So this issue is still not resolved.Looking to this matter and conditions it feels like it is matter that one should have a donkey as a ride rather a Apache bike.TVS being a reputed company yet my experience till now is worst.Just 3 years and my bike is more in service centre than rided by me.Therefore looking to this, it can be said the company has allotted me a faulty piece of bike.Therefore, I hereby wanted to claim the replacement of totally new engine.
I hope the company considers my request kindly and do take necessary actions.

We invest more and more money to repair our tvs ntorq even it getting more and more problems. The showroom also charge more amount by repairing and that next day the same problem was repeated the company and bike was so worst and charge extra money by solving the problem of that day only. Very worst company and worse model the service also not good. Please check the main problem in the bike and try to slove and also please don't repeat the problem. This is my sincere request to the tvs company.

I bought this vehicle in January last year nd in November its rear wheel got stuck I went to service station they told it's gearbox is jammed it's ol parts got changed nd i paid for it nd now in January im facing the same problem again

Dear sir/madam
Tvs apache 160
Model 2019
Problem salancer filter cracks
So I want warranty service to change salencer

I have paid my first EMI against AS3072TW0104371. But today I have received this message that I will need to pay again why. Already I have paid and my sufficient balance has been gone from my account please solve the problem as soon as possible.

There is a guy named Saran and keeps on torturing with phone calls if even response is given. Unethical behaviour of the agent just because of non payment for 1 month.

Please take action for unethical employment and behaviour

I bought TVS scooty Pep+ from Walter TVS showroom, Velachery, Chennai on June 10 2022.While on moving and slowing down the accelerator, the vehicle gets off ... inspite of so many attempts made by your senior team to resolve the issue, the issue still keeps on continuing... Withi this 6 months of period, I believe the vehicle came for service for more than 10 times... That too with a new vehicle..So I want the vehicle to be replaced with new vehicle ..As the vehicle was purchased just 6 months ago, I don't want to use the one which is frequently coming and going to your service station...That itself shows that there is a big major issue that couldn't solve by your team...Since it's in warranty period, I want replacement .

1. In early morning Scooty will not start properly
2. Showing Engine Sign on screen long time
3. Handle very tight
4. Key on off very tight
5. Silencer sound problem

I had my Scooty service done on 24/11/2022, I had told all the problems I had, but they did not fix even a single problem, the rest have made it bigger.
I told this information to the workers there on Monday 26/12/2022. I said that I don't have time: You get the pickup done. So they said next day will pick it up (27/12/2022). And he had said that whatever problems have.
happened in Your Scooty Please text me via whatsapp
and i did. but the reply came from there 29/12/2022 he said get scooty to Service Center for happen problems. I have also completed the payment, my problem is also not solved, how can I believe in TVS Service Center.
Does the service center provide this service?
Even after telling the problems, if these people are not listening, they just take money from us, then what kind of service they are providing.
If we want such 3rd class service, then why don't we get the service done from outside?
I hope you will take action as soon as possible after listening to my problem.

Thanking you

Regards
Ravi
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