TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1883
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
896
down
307

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
473
down
158

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1883
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company related photos (207)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — tvs jupiter zx issue with new scooty

 ashish deo on Nov 24, 2017
Hello all,

This is to inform you that i have purchased tvs jupiter zx from g. K motors, laxmi nagar on 19th august, 2017. The scooty has drive for only approx600 km till today.
I have experienced extremely bad experience with this 2 wheeler.
The 1 st servicing has been done only.
I use this vehicle very less number of times. Today i came from my friend home and in between it got automatically off in mid way while driving. Tvs has given me worst condition experience, and pathetic product.
I tried to start but there was no response.
I came home as...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs wego delivery - complaint against seller

 uday khona on Nov 23, 2017
I have purchased a tvs wego from s v auto agencies, goregaon east, mumbai.

Chassis no 55461.

I would like to narrate my harrowing experience in the matter.

As far as my background is concerned, i am a chartered accountant and a company secretary working with a large multinational company. The scooter was purchased for my daughter.

The dealer/broker took and advance, followed by the full payment with the promise that in maximum of 15 days i would get the delivery.

After that there was no sign of the scooter. The person there...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs rtr 200 some issues in my bike

 Abhijeet Autade on Nov 22, 2017
I purchase bike in january 2017. Last few months i have some major issues in my bike.
1 noise in engine
2 gear sensor not work properly
3 meter on off automatically
4 ignition self issue
5 pulling left or right when breaking on the road
i was done 4 service in matrix tvs in mira road but my problem not solve....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding lhs panel

 Amit jadiyar on Nov 22, 2017
Subject: reapet complaint
Respected sir /madam

I again send u r complaint for my apache rtr 200 mh02en8157 for my complaint and concern my lhs panel has not replaced because u r person says part received its damage so what can i do he says 7 days waiting for the part again i m waiting for last 3 months and again wait for 1 week please say my bike in now workshop i m not taking delivery while my problem or complaint not solved what can i do please

Amit jadiyar
[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — stealing of petrol from tvs jupiter because no cage given to petrol cap and near rear tyre

 sunnyp999 on Nov 22, 2017
From near 1 year, stealing of petrol from my jupitor can be easily done by robbers. When manufacturing company didn't take safety precaution while making the cap design.
As the petrol cap is outside/behind the seat, robbers put their hand downwards from rear tyre pull some wire/nob and open the cap automatically.
This is a serious issue because without key any one can open the petrol cap from downwards of jupitor.
We don't have any option.
Please suggest...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — responsibility of showroom manager

 pallavi gole on Nov 22, 2017
I'm dr. Pallavi gole, last year in october i had purchased tv's scooty pep on tvs credit finance. That time the show room manager mr. Suresh gawande gave me single original key of my scooty and other key was kept in showroom i was told that when my all installments will be cleared at that time i'll be handed that another original key. Now i had cleared all the dues. But still i didn't got my key he says that ur key is missing and using wrong words. Such dealers are spoiling the image of ur company such irresponsible people are damaging ur company's reputations
Im customer and i have the right...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs apache 180, worst services - dynamic motors, raja puri, facing problem last 2 year

 vinay199026 on Nov 20, 2017
Dear sir,
I am vinay kumar using your premium product named as tvs apache since once year. I have bought this bike on 25/oct/2015. The day i have purchased this bike you/distributor/service agency (Dynamic motors pvt ltd, raja puri) has started money making policy with the customer. Below is the list of complain made by me: date wise.

1. On dated: 30/oct/2015 (Just after 5 days of purchasing) engine oil drain plug was leaking. Being an engineer i can feel that it can be happen, i thought its okay this problem is minor one. But i wont be knowing that the game has just started.
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — petrol leakage

 Mitesh Pattel on Nov 20, 2017
I m mr. Mitesh maine tvs katariya maninagr service station ko meri bike (Apache 160 bsiv grey) saturday[protected] ko petrol lekage ki problm thi to service mai rakhi thi... Ab 2 din se muje waha se koi responce nahi mil raha... Abhi bhi meri bike service station mai hi hai. Ye petrol lekage k problm k karan maine dusri baar bike service mai rakhi hai aur bike last month ko hi bike purchase ki hai maine. Tvs kataria maninagr se. (Engine no. Be4lh2190243)....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bike stolen and no insurance reminder

 Bhumi Pahuja on Nov 19, 2017
My bike is stolen and its disgusting to know that your company don't give any reminder call or message about the insurance.
All the other companies like honda give the reminder about the ending of insurance.. But you have such ridiculous services.. Now my insurance of the bike ended 2months ago. You should hve reminded the bike owner to renewel the process of insurance..
Its the end now. Now i am no more a tvs motor customer. I swear that i'll not buy any motor from tvs and advise everyvody in my relations not to tackle with the tvs motors company...
Complaint comments  Read comments [1]Complaint category Insurance

TVS Motor Company — tvs jupiter complaints

 Riffu Tass Thalangara on Nov 18, 2017
Sir i am buy one jupiter 4 days befor.. Frm namanz motors kasaragod.
Give delivery without pdi.. Me go home check no working rear lamp.. My fix air filter box scroo nt can't loked seat.
Me give my scoote me spent full 10 hours nt clear that until now mechanic say have complaint can meke now.. Sir me want new scooter.. If nt give sure i want go leegal formality...
Complaint comments  Read comments [1]Complaint category TVs

TVS Motor Company — feedback and complaint for mh14fl5724 jupiter regarding vibration in idle condition

 Pranay Fulambarkar on Nov 18, 2017
Thanks to provide great variety in two-wheeler segment autoobiles. I loved jupiter and planning to buy another one in january-2018 for my family member.
I own a tvs jupiter with vehicle rto no. Mh14 fl 5724 (Chassis # md626bg49g1b69395 and engine # bg4bg1868060) bought from sai baba tvs showroom akurdi pimpri-chinchwad. It is current driven 16000 km. I have done its servicing from same show room.
After starting vehicle, i am facing issue of vibration in idle (Stand still) condition. It was reported to service department of saibaba tvs which was reviewed by them and efforts were made...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache rtr 200 matte grey

 Sumit Moharkar on Nov 18, 2017
Bad experience of service provided by the showroom... Its been 2+ months i have bought apache 200 rtr and after the first servicing itself it's speedometer sensor stopped working. I have complained them for all most 4 5times... They told me it will take time... Now it's been almost a month my speedometer is not working but yet no response from tvs showroom.
Please do the needful.
Showroom - shubhashree tvs motors
Bhumkar chowk, pimpari chinchwad...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — starting trouble

 Kumaresh Babu Thoppe on Nov 18, 2017
Right from the beginning starting trouble. Whenever i take to pandian motors madurai, they start taking lessons of how to kick the starter. According to them, whenever i kick the kicker, vehicle should be in the centre stand position. And also i should not kick by sitting on the sheet and so on. Definitely there is a design problem. Better recall all the defective vehicles and rectify. So many times, vehicle stop automatically and to start it, i have to bring in reserve position, even though the tank is full....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache rtr 180

 Bharath Dharmaraj on Nov 18, 2017
Sir i purchased a new apache rtr180 in march 31/03/2017. When the date of buying the bike has many problems. When all the times of service they didn't slove the problem till now. Front suspension has oil leak engine got lot of noise and total body vibration fuel gauge has didn't work i drived only 5500kms only. It's is a worst bike i ever brought.. The showroom has given me a old bike the year of manufacturing is 2015. I brought the bike in 2017 only. The showroom has cheated me. The bike is also in bad condition...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs wego at svs tvs dealer

 Raj magesh on Nov 17, 2017
I am magesh from pattabiram am take a bike tvs wego at svs tvs dealer at ambattur take a bike at last 9.11.2017 drive 80kms till now there is so many scratch and no pic up and very less milage ingine noise and brake failure am registered complaints with that show room there is no response till date and am talk to mr dinesh service manager his mobile number [protected] committed i rectify your problem yesterday 16.11.2017 now he is not even pic my call so very worst response please let me say this is your company handle a customer service please take an immediate action...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — unavailability of tvs 200 even after the payment. [Resolved]

 Suyash_Pandey on Nov 16, 2017
I am suyash pandey, deputy manager in bank of maharashtra, umred (Nagpur). I wanted to buy tvs apache 200 (Grey color model) and opted for indrayani tvs nagpur and have already paid 1 lakh on monday but still they haven't provided me invoice. Both the dealers of nagpur and umred are making fake promises to make bike available but still the position is just the same. I need to present invoice in my respected office but seems they are not interested in customer service. This is poorest form of service i have ever seen. I am neither getting any discount nor the service. I am very disappointed by tvs...
Complaint comments  Read comments [1]Complaint category Products & Services

TVS Motor Company — refund of my discount amount.

 Guru Devaramani on Nov 16, 2017
Myself gurubasavaraj, had purchased tvs apache 200 bike on 9th oct 2017 from one of the authorized dealer. While buying i had provided employee referral but i had not collected the discount amount during invoice. Dealer gave me a letter saying that they would refund my discount amount once they would receive the same from the company. So now i would need your help to know if i can collect that discount amount....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about the vehicle head light set - water leakage - reg

 manikandan mahavishnu on Nov 16, 2017
Dear sir,
Vechicle model: tvs victor
Chasis no : md 625 gf 19h1c05238
Engine no : gf 1ch1705 141
Color : blue
Vechicl no : tn 22 df 9568
Date of purchase: 19 th may 2017.// delear : varsha motors
Due to rail fall iam getting water locking inside of my headlight, after 6 months completed iam getting anoyed about my vechicle?...???
Is the way tvs product???...
Pls rectify the issue through varsha motors, i need permanent soulution for this issue.
Regards
Manikandan
[protected]// [protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — misbehave with customer

 PL Saini on Nov 16, 2017
Sir, Your Co. Showroom Ravindra Motors, Malakhera, Dist- Alwar (Raj.) 301406 My Father went to showroom for TVS Moped Service Purchase In March- 2017. About 1 Month Late for Service, Your Person Demand Rs 500/- for Service Charge. and they Abuse to my father....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — reg:new engine replacement

 sasitharan.s on Nov 16, 2017
Hi
I am sasitharan. S purchased tvs 200 (Matte red) bike in pondicherry at jkaytvs on (27-january-2017). When i purchased the bike from starting day i have noise in engine. I complained to the jkaytvs show room at 320km (1st service) they said it is will be there after riding up to 2000 noise it will get reduced they said.
*i am working in bangalore so i shifted my bike to here. I am not satisfied while riding the bike.
*i went to solar tvs at april for engine noise. They said some problem in engine you can leave your bike here we will check with your technical people they said...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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