TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 13%
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2584
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1514
down
460

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
811
down
246

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
13%
Complaints
2584
Pending
0
Resolved
348
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (321)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — self not working

 roch anto on Nov 27, 2018
Dear sir,
I buy tvs zest on 16.08.2018. From whrn i was buying next day onwards my book self not working. They changed new battery again same problem. Till now 26.11.2018 i didnot get rc book. So they are not ready to solve my self starting problem and warranty to change my battery or other problem. Worst service. I here and there round today at 8 time inbetween 3 months. I bought from derik tvs....
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — tvs apache 180 rtr part not availability

 Dhaval001 on Nov 27, 2018
3rd class service center and staff also, dont buy tvs bikes, i want my apache rtr 180 fule tank's fiber panel but im also waiting since 3 months around, today i visited krishna tvs gondal road, first i call them for my fule tank's fiber panel, they call me to wait for 15 minuts. Ok i wait but they forget about me how its possible its not class of service. Today i paid 2000rs in advance for panels beacause i have no other ways. Im going with tvs its my biggest mistake dont buy any tvs products, go for bajaj or honda products best services and staff cooperate...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — I am complaining about tvs ntorq motor cycle

 sakutty on Nov 27, 2018
Sir,
I have purchased tvs ntorq motor cycle last october 2018 from your one of showrooms from rajakkad. Its chassis number md626ag74j2la2689, engine number ag7lj2709253. It has take too many times to take start. On 26/11/2018 while i driving it suddenly stopped and lot of petrol pure from the engine, so kindly take necessary step and solution.
Thankyou,
Kannan. M...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — delay in product delivery (registration)

 Mohamed Shareef on Nov 26, 2018
I have booked tvs victor on 19/11/2018 and it's registration & delivery was scheduled on 22/11/2018. It was delayed and did not get any proper response from the delar side. Sales representative & office staff did not given any feedback regarding registration date & delivery of the vehicle. Kindly review and update me the status shortly.

Delay in responding regarding a bike registration & delivery, irrespective response from the delar side (Bharath tvs - sulur)...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — worst servicing

 hkchakka on Nov 26, 2018
This is 3rd service which was done worst team. They didn't clean my bike properly taking 550rs per service spending team for giving & taking even they not giving value for the customer.

1) not cleaned top petrol tank opening place.
2) seat down & battery place
3) dirty black marks on my tank.

Even service manager also not responding taking & playing there staff. I don't why these type running business just spoiling goodwill of tv company

[protected]

The picture photo is going upload because they are above 2mb...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — head leakage

 Sunny Abrol on Nov 26, 2018
Very bad staff 2 month say jada hoge h meri bike ki head seal say engine oil likage hai.. Kitni br bola hai mene delarship m jakr yay he bolte they ki ajegi abbi billing nh hui company say... Tvs company galt ya tv's dealership i don't know but meri bike ka koi solution nh nikla.. Mene galti ki hai tvs ki bikes m. I think mujko nh layni chahiaya thi bike.. Service center kay jo staaf h unko knowledge nh h then voh kya solution nikalege.. M sorry tv's company apne mera bhrose toad dia tvs say.. M sbko mna kruga tv's ki bikes na lay...
Regards
Sandeep abrol
[protected]
Model...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs apache rtr 200, engine noise handling & pick problem

 vikant sharma on Nov 25, 2018
Dear tvs appache team,

Please be noted my bick has multiple issues.

1) over heating.
2) engine noise.
3) handling.
4) pickup issue.

I have already given my bike for servicing at binser service station dated on 24th nov 2018, they verified the issue at there end & found that there were an issue with engine.

However i have extended warranty card of 5 years & it's photo copy already submitted to agency on same day, still the approval process still awaiting, they need at least 2 -3 days more for rectification after approval...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motors — parts

 skrc1988 on Nov 25, 2018
I gave my apache rtr 160 on dated 25/11/2018 to service in begusaray mali tvs. At first my bike stopped to receiving half an hour. I bought the bike on the 4th nov 2018. When i took a bike, i was told that my backlight's waist was broken.
Then today i did say that it was done, but did not recover after doing service. You can also see which image i'm attaching with this mail and the shape of my bike that has been polished. I spoke that my polish would be at least fine, but he said that the service would not be polished....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — my scooter tvs 125

 Gaus Ansari on Nov 24, 2018
My name is mohd gaus ansari since i have buy the scooter i am facing soo much of problem from last 6 month the date of purchase of vehicle is 19/may/2018 tvs ntorq 125 vehicle number is :- mh 02 ex 3222. Till now i have gone to service center 15-20 times but not getting any good service response from the sevice center hare krishna tvs located in mumbai charkop. Every month am facing new problem. Recently my bike was broke down since last 2hr i am standing in dadar station s. B road dadar west 400028 my scooter is broken not getting started with self or kick i have done 20 to 25 call on sevice center/road...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — rtr 200 service

 ajith khoushik on Nov 24, 2018
Hello sir/madam, the day before i am already complaint about service of ubala murugan tvs center (Vellore) for poor service. I am attach previous complain screenshot with this.

Yesterday they informed bike is ready so my brother go to showroom and pick my bike to home. But the problem won't completely solved. And i also request to do some more faults like chain tight adjustment, clock setting, waterwash but they don't do any thing.

Today morning again i am go to service center and leave my bike at there and also said none of the fault is repaired and do it again
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — regarding service and quality

 ajith khoushik on Nov 22, 2018
Hello, i am facing noise problem during self-start in apache rtr 200 so, i am go for vellore tvs balamurugan showroom for service. They told me self motor is repaired, if it changed the problem will resolved. After replacing the new components, the problem won't solve. Four days are completed, till they didn't solve the problem.

They don't give any response to my phone calls.

I am faced lot of difficulties to travel to my college without my bike.

Please concern this issue.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — scooty no not issue

 Ryadaw1 on Nov 22, 2018
Dear sir,
I have tvs wego scooty, purchase at 2013, but vehicle number not issue, me and my family members always gone tvs office, but its we not give my vehicle number. We paid all amount, on any dues. So please help me.

Attached purchase invoice copy...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not proper service and using abusive word for me by mr. imran (in charge of ganesh motors, pallikaranai)

 hk2018 on Nov 21, 2018
Complaining against Mr. Imran (In charge of showroom).for using abusive words against me.
Today I went for bike servicing to Ganesh motears, pallikarnai. I got information that management changed with some new employee and few old employee. After servicing before bike showed to me they told me for payment Rs 510 /-. same time they told me about payment process that if i pay by debit card than no extra charge but if i pay by credit card i need to pay 2% extra charge.

I told that below 2000 Rs no extra charge applicable. last 2 times also i paid servicing charge in same show...
Complaint comments  Read comments Complaint category Unauthorized charges

TVS Motor Company — change emi bank account

 9jyot on Nov 21, 2018
I have applied for change of emi bank account i. E. My previous emi bank account was with hdfc bank which was closed so i have requested to tvs finance for changing my hdfc bank account to axis bank account i. E. On date 10/11/17 for which they have taken transfer fee of rs. 600 but till date my emi bank account has not been changed instead finance of tvs company use to call me several time for emi not whereas i use to pay my emi from https://payment.tvscredit.com/ before due date. I need to lodge complain for same....
Complaint comments  Read comments Complaint category Loans

TVS Motor Company — newly bought tvs ntorq having starting problem

 SHYAM RAMANI on Nov 21, 2018
I purchased tvs ntorq from oceanic tvs, gota, ahmedabad on 18th october 2018. The vehicle started having starting problem within a week of delivery. It won't start if it is not used for more than 24 hours. I have to kick for at least 5-10 mins to start the vehicle.

Reported the issue to the dealer and they took the vehicle for repairs. However, within a week after the repair, i started facing the same issue.
Again reported the issue to the dealer and asked them to resolve it.

It seems the company is selling faulty products. I want a permanent solution to the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service and quality products.

 SindharParveen on Nov 20, 2018
Hi, i have apache rtr 180. I came for service at vardhman service situated in panipat.i came here approx 13:40. Firstly, no body was here to attend the customer and the place is too ### to sit, then someone came and i left my bike for service and they said me to come back at 17:00, i came here exactly 17:00 but my bike was still untouched and no body taking care of this station.this is hell, ### TVS. Shame on you.i am very angry and never gonna buy again any TVS vehicle in my life.
Shame on you TVS (vardhman center).....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — vehicle performance and service

 Syed Thagir on Nov 20, 2018
Hi all,
According to the complaint raised with the below messages non had called or contacted me for further clarification or consideration.

My vehicle tn99h7033 is still giving me the feeling about waste of investment. Since 1999 i'm favorite of tvs (My 1st vehicle tvsxlsuper tn37a1921) but this purchase of victor had no use since the day i bought it.

Complaints
1. Gear change
2. Clutch
3. Brake
4. Milage
5. Engine knocking
6. Sudden pickup
7. Slowspeed issues
8. Heavy vibration during ride
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs radeon early breakdown 500, km pad replacement [Resolved]

 Vikas7979 on Nov 19, 2018
महोदय
मैं विकास कुमार कानपुर नगर
मैंने गत दिनांक 5 नवंबर 2018 को टीवीएस रेडियन मोटरसाइकिल बिक्रांत मोटर्स (मोबाइल-[protected]) नौबस्ता कानपुर नगर से खरीदी जिसका इंजन नंबर KF1L J14B6989 तथा
फ्रेम नम्बर MD625HF17J1LB2535 है।
गाड़ी 450KM चलने पर इसकी क्लच प्लेट...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — sales complaint from your dealer dharmana visakhapatnam

 RamaKrishna Sangepu on Nov 19, 2018
We are bringing your notice that, Our cousin bought the New scooty Pep+ in Dasara Time from Dharmana TVS Visakhapatnam.

At the Buying time they told 5500 is the On road price and they will provide us Invoice for that.
And we are paid down payment 10160/INR, After that they given invoice to us only ex showroom price mentioned.
we are requested Total amount Invoice but their response very poor and irresponsible
And also they told us Dasara Gifts are issuing at dasara time, and mentioned on D.C back side also, But as of now they are not issued and they response very...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — self start in tvs apache 4v 200 edition

 kumarvis on Nov 19, 2018
I am facing everyday problem in self start of bike in the morning time. I went so many times in tvs motor service center but they wont able to fix this issue.
Every time i have to put a chock and then bike will get start.

There are other company bike's they won't face such kind of issue.
How the tvs motor building bike's. I don't know.
Is this the way, they build the new bike which having problems. As a customer i paid whole the amount of rs 116000.
Dd i expect such a bad condition bike with amount....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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