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TVS Motor Company Complaints & Reviews

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TVS Motor Company reviews & complaints page 6

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S
snaik_56
from Pune, Maharashtra
Jun 30, 2023
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TVS Ronin - Grievance ID: TVS_Gr_202324681916

Address: TVS MOTOR COMPANY LIMITED, 12, Khader Nawaz Khan Road, Nungambakkam Chennai Chennai TN 600006 IN

I am writing to formally lodge a complaint against TVS Motor Company regarding the recent purchase of my motorcycle TVS Ronin from 'Professional Wheels LLP, Bund Garden, Pune' on 19th June 2023.

Shortly after taking delivery of the bike allotted to me, I discovered a significant issue. Within just two hours of riding, the engine oil began leaking, unbeknownst to me at the time. I unknowingly rode the bike home with the drained-out...
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vijayTVS_compliant
Jun 28, 2023
Aug 2, 2023
This thread was updated on Aug 2, 2023
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Address: Murali TVS, Bommasandra Bangalore

Dear Team,

I purchased TVS Apache 4v bike from Murali TVS Bommasandra Bangalore in June 2022 but I got to know that the bike was manufactured in 2021 they sold it for 164000 for me how can sell 1 year old bike for the price of 2022. I wanted to sell my bike it is very inconvenient for me to ride, I have clearly told my problem to sales execute that I have back pain and need good suspension bike infact this bike is very hard suspension. I request you to help me get my bike returned to same show room and get another bike at reasonable buy back price. I trust TVS WILL NOT CHEAT CUSTOMERS.
TVS Motor Company customer support has been notified about the posted complaint.
Still there is no response from TVS, it is very disappointing.
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    Keshavsundaram2002
    Jun 28, 2023
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    I am facing the problem or fuel tank lid . When ever it’s raining some amount of water get inside the lid of ### tank and then it goes inside the fuel tank.
    TVS Motor Company customer support has been notified about the posted complaint.
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      Sravya koniki
      from Chirala, Andhra Pradesh
      Jun 20, 2023
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      Address: 1-27-17/1, vykunta puram balasai nagar chirala - 523155

      Our scooty tvs zest 110 met with an accident 1 month ago . It's front dome part was damaged . We have asked in chirala tvs showroom. But they didn't take any action an no proper response was given . So I want to raise a complaint. Please do the needful
      TVS Motor Company customer support has been notified about the posted complaint.
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        S
        Shobhit290691
        Jun 17, 2023
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        Resubmitting the complaint filed almost a month ago - no actions has been taken yet.

        https://www.consumercomplaints.in/tvs-motor-company-b101302#get-cl3433211
        TVS Motor Company customer support has been notified about the posted complaint.
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          V
          vinuindian
          from Bengaluru, Karnataka
          Jun 16, 2023
          Sep 12, 2023
          This thread was updated on Sep 12, 2023
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          Address: Hemanth TVS, Vidyaranyapura, Bangalore

          I purchased TVS Jupiter from Hemanth TVS, Vidyaranyapura, Bangalore. The delivery was scheduled on 8th June and I went to pick up the vehicle and dropped back immediately after riding for a short distance. The scooter is sliding towards the right while riding and body fittings are not at all in proper positions. I am totally disappointed with delivering a defective scooter to a customer. When asked back why these appeared to executives, they mentioned its from TVS and that's how the vehicle is. They tried to misguide me showing other vehicles to look at how fittings are. To keep the matter short and clear, the quality of demo scooters parked in the showroom is completely different from scooter delivered to me. Though I have informed Hemanth TVS head, Nagesh, I would also like to keep everyone informed about the same. The below contacts call themselves as TVS head but of no use

          Siddharth - [protected]
          Siddaraju - [protected]
          Nagesh - [protected]
          TVS Motor Company customer support has been notified about the posted complaint.
          Any update on this? I also have same problem. Dealer blaming the production quality.
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            K
            kumar.rishabh388
            Jun 7, 2023
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            Dear Members of TVS,

            I am Rishabh Kaushal, i bought Cash Amount (60000 Cash + 31650 Account Transfer) a tvs Jupiter 110 SMW 01-June-2023 from riyansh TVS Moters subsidary of Mokesh Autombile showroom, Airport Road, Indore (Madhya Pradesh) Pincode 452005, i was visited mokesh Automoblie and selected this model and colour Titinum Grey and jupiter deliverd with acceseries by challan by mokesh Automobile Which is name mention Riyansh TVS .Riyansh TVS Moters handover Jupiter only challan copy without Invoice and Insurance, I am continusally followup with Riyansh, But they are stil not provide these documents

            Pls look into this matter or else compensate. If you don't solve this problem I will go to the consumer forum.
            enough is enough!
            TVS Motor Company customer support has been notified about the posted complaint.
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              kumar.rishabh388
              Jun 7, 2023
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              Address: Airport Road,Indore
              Website: [email protected]

              Dear Members of TVS,

              I am Rishabh Kaushal, i bought Cash Amount (60000 Cash + 31650 Account Transfer) a tvs Jupiter 110 SMW 02June-2023 from riyansh TVS Moters subsidary of Mokesh Autombile showroom, Airport Road, Indore (Madhya Pradesh) Pincode 452005, i was visited mokesh Automoblie and selected this model and colour Titinum Grey and jupiter deliverd with acceseries by challan by mokesh Automobile Which is name mention Riyansh TVS .Riyansh TVS Moters handover Jupiter only challan copy without Invoice and Insurance, I am continusally followup with Riyansh, But they are stil not provide these documents

              Pls look into this matter or else compensate. If you don't solve this problem I will go to the consumer forum.
              enough is enough!
              TVS Motor Company customer support has been notified about the posted complaint.
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                swati palav
                Jun 6, 2023
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                Want NOC for completion of loan for vehicle Wego MH05CX4845, loan cleared in 2018. Swati Palav, [protected]
                TVS Motor Company customer support has been notified about the posted complaint.
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                  anjali95
                  from Raipur, Chhattisgarh
                  Jun 6, 2023
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                  Address: raipur

                  Dear Members of TVS,

                  I am Anjali Chakravarty, i bought a tvs Jupiter scooty october 2022 from Hira tvs showroom, telibandha raipur chhattisgarh, everything had gone smoothly till jan, after january facing issue when we slowdown accelerator, scooty get stop repeatedly, obviously i can't jump my scooty on bumper. I observed it for 3 weeks, then I gave it to the service center for 2nd free servicing and I explained everything, then 2/3 weeks run okay, then again the same problem occurred in may 2023. I took my scooty to the service center and explained the same as earlier, hardly 2/3 days run okay then again same problem. As I'm a working woman and my daily ride is 24 km from home to work place, I am facing problems everyday, as scooty is under warranty, pls look into this matter or else compensate. If you don't solve this problem I will go to the consumer forum.
                  enough is enough!
                  TVS Motor Company customer support has been notified about the posted complaint.
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                    Kalebu Dolla
                    Jun 6, 2023
                    Jun 15, 2023
                    This thread was updated on Jun 15, 2023
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                    Address: Bhimavaram, Andhra Pradesh

                    I bought Tvs Jupiter 125 disc variant on 5th June 2023, it is having self start issue. It is showing triangle error on my screen
                    +1 photos
                    TVS Motor Company customer support has been notified about the posted complaint.
                    im also having same issue, is ur issue resolved, what was the solution ?
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                      H
                      Hardik RS
                      Jun 4, 2023
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                      We came to KMB TVS and enquired about a vehicle (Jupiter) few days ago, that was a surprise for one our family member. @KMB TVS Vadavalli coimbatore we are the old customers.
                      The sales team from the showroom called our family member and informed about it and also said the price and gave few other details which we prefer not to disclose.
                      There should be a privacy maintained. And because of this my family got upset and we are now homeless.
                      TVS Motor Company customer support has been notified about the posted complaint.
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                        Prerak Mishra
                        from Indore, Madhya Pradesh
                        May 28, 2023
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                        Sir,
                        I am prerak Mishra from Indore (m.p.), I have purchased your vehicle TVS I cube S from your dealer Duggar Tvs indore on 25/05/2023 where the vehicle had many issues from very next day, and didn't even started at all .I toed the vehicle to the showroom again. where your staff tried for 2 days to repair the vehicle and can't do so and when I asked to replace this faulty vehicle there was no proper response from them.
                        Very bad experience from TVS COMPANY and your dealer.
                        Customer relation department of the dealer is pathetic, which is resulting in dooming and defaming the prestigious name of your company.
                        Kindly look into the matter and do the needful at the earliest.
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          Shobhit290691
                          May 20, 2023
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                          Fuel indicating sensor isn't displaying correctly. Even after a full tank, the indicator isn't displaying full units. Dealer didn't have the sensor and asked me to reach out again after a couple of days. Upon asking - Do I need to pay anything extra for the default piece - dealer didn't give the exact answer and neither gave me anything in writing that the sensor installation is due.

                          Other relevant details below:
                          Dealer Name : Dhairya TVS(Prabha Enterprises), Bank Road, Gorakhpur, Uttar Pradesh -273001
                          (Prabha Venture, NH 28, Sahbajganj, Sahjanwa, Gorakhpur - 273209)
                          Vehicle Model: Jupiter 125 Drum
                          TVS Motor Company customer support has been notified about the posted complaint.
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                            C
                            Cgarofood
                            May 15, 2023
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                            Address: हनुमान मोटोर्स रायगढ़ छत्तीसगढ़, 496001.

                            Today it has been 19 days since I filed a complaint, why haven't I received any answer yet? हनुमान मोटोर्स रायगढ़ छत्तीसगढ़, 496001.
                            TVS Motor Company customer support has been notified about the posted complaint.
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                              Johnnie17
                              from Bengaluru, Karnataka
                              May 11, 2023
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                              Address: TVS - PRN Motors LLP - No 108, opposite Aadarsha Theatre, Halasuru, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560008

                              I had booked TVS Ntorq 125 Race edition from one of your dealership "TVS - PRN Motors LLP". Address : No 108, opposite Aadarsha Theatre, Halasuru, Hoysala Nagar, Indiranagar, Bengaluru, Karnataka 560008.

                              Bike was delivered and the very first day I started hearing a knocking sound from the kicker while riding and then I had to take the bike to get it checked and the service guy changed some washer and still I could hear the sound again, he told me he will replace the kicker panel and for that it will take time so he asked me to call him after a week so he will change the panel as its very common in most of the Ntorq now, and after following up for a month he asked me to bring my bike on the 6th May 2023 and he told the work would take approx 30-60min but after 3hrs the work was not completed and he asked me to check but still the sound appear a lot more than before and he asked me to give the bike for a day so he will fix as there are more bikes on that day and he will have to work on other bikes as the man power is low and hardly there are only 4-5 mechanics who work there and manager of the service does not come to work at all.
                              today being 11th May 2023, the bike is still in the service station, problem is not fixed, he wants me to use the bike with the sound for 10 more days as the problem is with the gear box and he will have to order it and then check if the problem solves.
                              TVS Motor Company customer support has been notified about the posted complaint.
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                                Precilla.Lawrence
                                May 10, 2023
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                                I'm complaining about TVS Scooty Pep plus BS6

                                I am facing starting problem and blocking issues with my TVS Scooty Pep plus BS6 Model within 10 days of my purchase from[protected] at Kesaar Motors, Pammal, Chennai - 600075. I have to put lot of efforts in starting my bike and inbetween i got into trouble because of its blocking issues. I am very much frustrated with this, as it is causing lots of trouble, by stopping in the middle of the road. I had parked my bike in some random location...
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                                Kumar9994848106
                                May 9, 2023
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                                Address: Nellai motor tirunelveli

                                My name Palani. I have buy a new vehicle from Nellai motor Tirunelveli On 28-05-22. Vehicle no.TN 96F 3740. I have faced battery problem with many times but they did not fixed any issue. They did not give any response to the battery problem. One of the worst service. Completely Unsatisfied. The showroom battery response staff is leave ten days. so now i did not ride my moped without battery. Kindly fix the problem
                                TVS Motor Company customer support has been notified about the posted complaint.
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                                  Vyas jatin
                                  May 5, 2023
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                                  Address: 7 Gaytri rohouse near water tank railway East kalol,382721
                                  Website: Tvsc

                                  I bought your bike last month, but it has a problem with gear, I showed it in the showroom, but I don't have any problem, can you exchange me a new bike.
                                  Please sir my bike change me
                                  gear problem is very big, because gear is main part of bike, so please request you please change my bike 😭😭
                                  TVS Motor Company customer support has been notified about the posted complaint.
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                                    nirajmech
                                    from Hyderabad, Telangana
                                    May 5, 2023
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                                    Address: One TVS Authorized Service Center, Pillar 140 Attapur Hyderabad Telangana

                                    My Scooty Pep+ is being serviced at One TVS Service Center Pillar 140 Attapur Hyderabad Telangana. The Vehicle is insured by United India Insurance Company. Its claim for reimbursement for Service has been approved by Insurance company. However, the TVS service center is refusing to accept Cashless Reimbursement payment directly from Insurance company to the Service center. Instead, despite requesting the service center number of times, The service center is forcing me to make the bill payment first and then get it reimbursed from the Insurance company and refusing to provide cashless reimbursement facility to me. Please help me in getting the Cashless Reimbursement approved by the service centre
                                    TVS Motor Company customer support has been notified about the posted complaint.
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