TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 9%
Submit a Complaint
2041
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1023
down
348

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
528
down
175

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
9%
Complaints
2041
Pending
1
Resolved
176
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — non availability of seat cover of tvs jupiter special edition [Resolved]

 dukari on Feb 20, 2018
Dear sir,

Hi i am girish tidke owner of tvs jupitor special edition(Veh no MH15GC4259) from Nashik.I have given order of seat cover to our local dealer Magic Tvs from last 3 months.But till date i han't got the part.Today i drop the vehicle at dealership for 2nd service.This time also i have not got the part.Dealership person says that thay have place the order of part from last three months, but still they ave not got the part.So i request you to do the needful of availability of parts.

Regards

Girish Tidke

[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — jupiter new scooter having carburetor issue [Resolved]

 ghaider1605 on Feb 18, 2018
Found caroborator issue in new jupiter purchased in jan 2018. Scooter not running smoothly, consuming much petrol, and not starting from kick w/o using choke. Same has been informed to service centre during first service but they told it will work fine now but after one week passed still running is not smooth and again visited service center and came to know scooter having caroborator issue which is very shocking and disappointing to know such a major problem in new jupiter hence required either company replace with new caroborator or replace complete scooter with new one....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — very bad service [Resolved]

 Lawrance AS on Feb 17, 2018
வணக்கம் இன்று 17.2.2018 திண்டுக்கல் டி.வி.எஸ் கம்பெனியில் சர்வீஸ் செய்தேன். வண்டியை வெளியில் துடைத்து கொடுத்தனர். மிகவும். மோசமான சர்வீஸ். சோ ரூம் வீடியோதான் ஆதாரம். மாலை 5.00மணி. வண்டி எண் t. N.57. Bb 4180. சரியாக சர்வீஸ் செய்யப்படவில்லை. ஆனால்...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — very bad service and bad behavior of staff (vinod) [Resolved]

 Ruhan khan on Feb 17, 2018
I have jupiter and there was a key problem when we said it to the hi-tech motors service manager (Mr vinod) he said to bring the vehicle to service center but the handle was locked. We said it to service manager but his rude behavior made us angry and the did not solved the problem. So i want you to take an immediate action on it. They are also not giving proper service. I will never recommend my friends to buy a vehicle of tvs. I hope you will take an immediate action on mr vinod.

Warm regards,
Ameer bagawan
Shahunagar....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — service of my bike apache 2004v [Resolved]

 raphaelraj1035 on Feb 16, 2018
On December 11 - i had given my bike for the 4th service and the performance after that is very bad and day by day its getting worse and i was been follow with susheel tvs, hyderabad from the next day, but no response, after few days finally they called me and said me to come with the bike, i went and given my bike, but still i was facing the same issue .
So, i said to susheel tvs that im not going to come, since my place is too far, i need keep leave for my office then i need to go, what is the use of going when there is no solution,

Tvs susheel guys calls me daily, and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache rtr 180 abs and odometer not working [Resolved]

 Sharath M H on Feb 15, 2018
As mentioned in subject i bought apache rtr 180 abs motor cycle in 2014 march now abs and odometer not working, i left my bike in service station 2 days and 3 days in prakruthi tvs located in jalahalli cross next to rockline mall, bangalore. But the technician are not solved the issue, but they billed ₹5000 for service, by replacing sensors of abs and they told may be issue with the meter we don’t have stocks in our service station it took 1 week to receive. Already more than a week gone but no one called me regards from service station, it’s major safety issue how tvs irresponsible to play...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs victor bike starting problem and upsetting while riding, not getting good support for service [Resolved]

 pnirmal on Feb 15, 2018
Dear Sir/Madam,
I have purchased TVS VICTOR BIKE from Jaylaxmi TVS Sillod Ta. Sillod Dist. Aurangabad, in month of Oct 2017.
Since Nov 2017 bike take a time to start at morning and gives shocks or upsetting while riding bike, due to this happening my accident on road, Ever I have any problem from same TVS company and authorized dealer will be responsible for it.
I took bike in showroom many times at Sillod and 2 times at Aurangabad also, but they didn't solve problems, also they open my bike engine, despite having warranty also they gives me unexpectable & unbelievable answers.
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter bs iv 2017

 siva reddy k on Feb 15, 2018
I, have purchased tvs jupitor bsiv 2017 model on 07.02.2018 from your sole selling agent or called as dealer m/s susheel motors pvt ltdkukatpally hyderaabd telengana, he is denied to issue invoice of duplicate & triplicate, where act mandate issuance of invoice in triplicate (3 copies) as per below mentioned section "where an invoice is required to be issued under clause (F) of sub-section (3) of section 31, ofcgst act.2017"

Kindly educate/train your sole selling agents or so called dealers which enable you to do business easier way...
Complaint comments  Read comments Complaint category Tax Services

TVS Motor Company — mileage and fuel tank problem.

 Mayank Mahor on Feb 15, 2018
I buy Jupiter BS-4 model in July 2017. From Ridhhi Sidhi TVS showroom Bhilai. But my scooter does not give mileage over 40km/LT. Whereas, company commited that Scooter(Jupiter) would give mileage of 60KM/L....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — mileage drop after 1st service

 Praveen kumar dpk on Feb 14, 2018
Before 1st service my VICTOR 110CC DISC was giving 58kmpl, after 1st service suddenly drops to 40-45kmpl service centre people are not responding to my problem, please resolve my issue ASAP....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter vibration and sound

 Jayaprakash Bhat on Feb 14, 2018
Hi Team,

I have given my scooter to preetham motors last week stating my problem of sound they have changed the gears and billed around 4000 rs but still the vibration problem is not resolved if i go again and tell the problem they say they dont have people to service and unethically behaved
so please take some action....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaining about two wheeler [Resolved]

 Darly T P on Feb 14, 2018
We brought a scooty pepx on 2/9/17 and also 2 services over and we used 600km only and last Sunday we met with an accident because of front break failure and nut was loose and we fell down and the person who was driving got head injury and the helmet were also broken. This is fault of the company and the did not do the service properly due to this accident was occurred last service date was on 13/1/18 And the company is delaying vehicle to return it back in proper conditions. This was a very serious incident and the showroom officers are not bothered about it they are slightly taken lagging the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs apache 200 charging problem

 Gaurav Rajput 17 on Feb 13, 2018
Charging problem.
I purchased new apache 200 in january last weekfrom first day to till date bike has charging problem, I complained to but he is ignoring my complaint.
dealer name "DIAMOND INTERNATIONAL".
dealers address and mobile no. DIAMOND INTERNATIONAL, tajpur maafi, moradabad(UP). Mobile no.:-[protected].please do needfull for me....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — my vehicle no:ka-02-jp1095 [Resolved]

 rlalgudi on Feb 12, 2018
I bought tvs jupitoe in the month of april 2017 and the brake shoes had some problem and i was getting lot of noised when i apply brake. It has been shown to the dealer after the 1st service and they had rectified. Within few days brake shoe noise is too much and the person incharge of bridge
Stone agencies and theyare kind enough to change new brake shoes. After the changed it was working fine and i do not have any problem such kind. When i gae 2nd service due after the service the problem has started and i am getting too much of noise i and they are unable to solve this. I feel that brake...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — poor responding [Resolved]

 sivarajganga on Feb 11, 2018
I dropped my tvs jive vehicle 5 days back to tvs ramkay service centre opp to phenoix mall. So far complaint not resolved and they not able to repair the vehicle rather collecting service bill from me. They are sending sms says that vehicle is ready to deliver when i approach service center, they instructed to pay the bill first. After paid i noticed same problem continues. This is happening continuously for last four days but still not repaired...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — broken spare part by service center and charges from us [Resolved]

 Mohitr123 on Feb 11, 2018
Hi,
Yesterday i have given my bike (Apache rtr 160, dl 7sbr 4279) for service at gk tvs parpargunj industrial area, they have broken a spare part called bolt of silencer and informed us that it's been broken by mistake and repair it from outside and today is the delivery date and when i came back to get my bike they have charged by that part from still i didn't understand that if something is happen by your service center why should i pay for that, its their fault when they have broken any spare part or anything of my bike, i have paid that bill but seriously i am absolutely not satisfied...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — regarding the service of karuna traders kolkata [Resolved]

 Er Pabitra Sahoo on Feb 11, 2018
My self pabitra sahoo, one month before i have faced one small accident. I give it to my own purchase center (Karuna traders) to repair it. I am using tvs sports ref mel es volcano red. I have insurance with reliance. I just shocked they prepared a bill amount after 20 days with the amount of 7860.00. Really its too high. I dont know why this much. The insurance company paid around 5000.00, remaining i paid my self.

I dont know what they have done. Why this much amount? No proper explanation. Very bad service....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — problem not solve

 Ravi Ahire on Feb 11, 2018
Parchase tvs jupiter 24/01/2018
But after two days not start jupiter & call mechanics problems solve it.
But yesterday again same problem come so repaired it your workshop.
But problem not solve.
Pls take proper action & problems solve it. If your mechanic not problem solve
Change new replacement other jupiter
My contact no. [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs rtr 160/i have paid for my service but its, not successful and i am not satisfy. [Resolved]

 Ranojit Mitra on Feb 9, 2018
I shall be highly oblige if you would kindly allow me to ventilated my problem through by this complain. I have already paid for my two wheeler service (Ball racer) but it's not work properly. I was continuously visited my service centre but they are not respond. Please take legal action as early as possible.
Service centre:mukherjee gate (Maheshtala kolkata, west bengal)...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — sub dealers getting cheated by area manager vijay saradhi reddy

 Ashok Rayala on Feb 9, 2018
Dear all kind attention:

Subject: request for renewal of authorization of yameen tvs in mylavaram as 2nd point we do not have any objection in working as 2nd dealer
Md ramcor

Area manager - tvs motor company

Bcc intentional as cc company chairman and pros

As you have requested i made my showroom and work shop ready by 06-june-2017 with service manger/area manger guidance. And we could not able to keep 30lakh investment till sepember but still we are doing business with working capital 5 to 6 lakh and tvs credit advance additional...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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