TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 13%
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2162
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1112
down
367

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
578
down
184

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
13%
Complaints
2162
Pending
6
Resolved
276
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TVS Motor Company Complaints & Reviews

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TVS Motor Company — tvs/wego scooter starting problem [Resolved]

 shyamalendu56 on Apr 11, 2018
My scooter registration no. Mh12pj2492 purchased on 24june, from laxmi motors, rastha peth, pune. With in 2months developed starting problem. It does not start if engine stopped at on road traffic point. At 1st service they said problem solved, there was some loose battery, but again same problem, if stopped at traffic point, then when police gives green signal my scooter does not start, then had to kick and starts. So at 2nd service - told to the service centre-they said, now solved, earthing problem, but again told them 3rd service, again said, no problem, it is solved. But to my utter surprise,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs-red ntorq | not delivered [Resolved]

 Rolson D'souza on Apr 11, 2018
Indian motors tvs _ madiwala - bangalore. I booked and done complete payment on 7th of march, on the promise of delivering the product on 23rd of march. It was confirmed till 21st march, on 22nd i was informed tvs has not delivered the products, however i was reassured i will be delivered the product by 28th, 30th march, 7th april, 9th april and 11th april. Even today the product is not delivered. I also asked the showroom team to given me in writing when the product will be delivered, but they ignored my request and promised it will be delivered 100% by 11th april....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — purchase of tvs vehicle from ramkay agencies- false promise of cashback through paytm [Resolved]

 girilogu on Apr 10, 2018
I am a regular customer of TVS motor company... I bought TVS STAR city plus (TN09 CJ9262) last year and recently i bought TVS XL 100 COMFORT on 10/02/2018 at RAMKAY Agencies, Velachery Main Road, Chennai-32. In the second purchase, i have been misguided by one of the sales woman Ms.Yamuna and gave me some false information regarding purchase through Paytm. I have been compelled to pay through paytm and as i have no paytm account, i have been asked to open an account and paid the amount. I have been informed that i will get Rs.2500/- cash back from paytm but i surprised the message from paytm that...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — pathetic service embarrassing [Resolved]

 Abhishake bhatt on Apr 10, 2018
Dear team

I visited to shukla tvs for service it was my first service my handle was so tight it’s not working fine it was sliding at one side

I was trying to explain this to the service person while he was doing the service formalities like mobile change and all that mean while a person came and asked me to leave the place

He said tvs don’t allow customer to enter in the service area we can not tell the problems to mechanics

Is the service area an examination hall that we can not stand there and ask for repairing

Same...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

TVS Motor Company — swagath tvs santosh nagar hyd, services not providing mentioning mechanics are not available twice now! [Resolved]

 Abuzarr on Apr 10, 2018
Complaint about:-swagath tvs dealer at santosh nagar hyderabad
Dealer contact no:-swagath tvs showroom[protected]
Date of visited by me:-31st march 2018 & 10th april 2018 morning around 11:00am
Complaint details:-
I visited on the above days but service centre guys denied to take my bike for servicing first visit they said its a year closing we have many two wheelers yet to be completed, second visit they said mechanics are not available come later i said i am an employee m taking an off just for getting my bike should serviced within the time because its a 4th free...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — poor service made jupiter scooter useless [Resolved]

 gillm on Apr 9, 2018
I have bought jupiter from ludhiana laxmi motors and shifted now in mohali. I got it's first service from manchanda tvs phase 5 mohali, after service. It's started miss the pickup and making disturbing sound. It's average got down to 15kmpl, the service executives/mechanics are also not taking this problem seriously. I went there 3 times for same problem. The worst service, and vehicle i ever purchased.

I want my money back.. I am not interested to waste my money and time in petrol or at service station. If its not taken seriously then i am going to file a case on tvs company through...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motors — service and parts [Resolved]

 rahul kirve on Apr 9, 2018
Dear sir,
I have purchased apache 200 model on 19 nov 2016. On the 4th service i have complaint about the chain socket there was to loudy noise while running after the servicing the noise was low which last for only 2 days later i was facing the same issue due to serveral complains on each servicing there was no proper work done by the hem agency satara whereas the department was rasing there hand due to shortage of part due to several reasons like gst etc. Due to several complains i was getting assurance from the spare-part department that the parts will be available soon since from the...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — shocker problem

 Muk7520 on Apr 8, 2018
New bihar showroom siwan Bihar purchase the tvs Apache 160 and my tvs Apache no BR29AA6328, SIX MONTH SHOCKER LICKED And complaint process one month but not problem solved why plz check the my status...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs streak [Resolved]

 kps vellore on Apr 8, 2018
The manager,
Mayura motors
Arni road,
Vellore-632001

I had made general service for my vehicle scooty streek vehicle no. Tn23ah 6539 on 08/02/2018 with a complaint of horn not working and general service the bill comes to rs.1100/-

After being serviced my vehichle begin with starting trouble for that, till date i had put my vehicle six times in your service centre due to the same starting trouble.

During this period of one and half month my vehicle was with your service centre for more than four days for the same complaint but...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — I'm totally unsatisfied [Resolved]

 Gunupudi Anand on Apr 8, 2018
I bought apache rtr 200 4v matte grey 1 and half year before. There is no day without complaint of my bike and there is no conserned person to know my rights of my bike at olive tvs service centre at dabagarden, vishakhapatnam, andhra pradesh. They always charges me with a high price. I'm totally unsatisfied with the tvs service centre. My demand is to solve my bike's problem....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter mi vehicle is not start vel [Resolved]

 Kajalbhosale on Apr 7, 2018
Maaz naav kajal bhosale
Mi 2 Feb 2018 la gaadi ghetli gadi ghetlya nantar rule pramane no jo paryant yet nahi to paryant gaadi chalavli nahi 22 divas zale tari no milala nahi tya nantar show room la 4 5 vela gelya nantar no dila no alya nantar 1athavdyacha atach gadi band padli tya nantar 5vela repair karun dili pan tari gadi sarkhi band padte aj Parat mi gadi jama keli ahe Mi dar athavdyat gadi repairing la takte 5 athavde zale Pls Mala gadi change karun dya Tvs service centre manager mhantat amhala amche paise milale tumhala konala compliant karaychi kara te mhantat consumer court madhe...
Complaint comments  Read comments Complaint category Other

TVS Motor Company — jupiter milioner [Resolved]

 piyushsoni_69 on Apr 7, 2018
I piyush soni from.Ahmedabad, purchased Jupiter oct16(GJ01LV 3916). From last 8 month having.poor average problem. It always come 40 to 44.Plenty of time raise it but zero satisfaction from.your company n service station at satellite Ahmedabad. They are such a third quality persons, you hire amitabh bachchan in add.n for service part why select such a poor persons?
I phase another problem of plenty time puncher problem in back tyre. In last 2 month around 8 10 time I repair it. I also call at service station for the same problem on [protected]. But totally worst reply. Really your company...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — regarding bad service and cheating [Resolved]

 Jayanta nayak on Apr 7, 2018
Dear sir, i am a user of tvs bikes since 18 yrs..now i am using tvs star city es..when i went to ujwaleswar motors, paralakhemundi (odisha) for a normal chekup due to low milage and starting problem the mechanic told me to change evry part of the engine for a good milage where as my bore was in good condition.still i am facing the same problem since two months.find the attached job card for details.hope u support ur existing customers....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding misbehavior of staff and very poor service quality [Resolved]

 Govind 12345 on Apr 7, 2018
Hi,
This is in reference to the above subject that I am owner of TVS Apache RTR 180. Every time I go for the free service at agency. The support staff as well as service persons are not working their work properly. Even I am going for my free services, they are taking charges for their service, and also not doing their proper work. I am not happy with their work. They also take a very long time to do the service. It took around 5 to 6 hours to get service done. Along with this they also do not doing the entry of entry and exit time. When I asked them to enter the time, they misbehaved with...
Complaint comments  Read comments Complaint category Car Service Centers

TVS Motor Company — faulty vehicle delivery [Resolved]

 dhilipkumar81 on Apr 6, 2018
I m born and bought up in chennai and tvs is integral part of our family. I am a big fan of tvs but this is the 1st disappointment.

We have been with tvs for a long time starting from samurai, tvs xl, champ, wego, 2 jupiters and now ntorq 125.

This vehicle delivery from suryapratap tvs bhattarahalli bangalore

The delivery experience was not good. Also they didn't do the pdi check before delivery. Below are the issues for records

1. Scratches on the front apron for which no answer and did rubbing polish while delivery.

2....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — financial problem

 Syed Uvaid R Yan on Apr 4, 2018
हैलो सर में काशिफ अली पुत्र माजिद अली मो, कानून गोयान शाहाबाद ज़िला रामपुर उ०प्र० का निवासी हुं मेने आपकी शाहाबाद शाखा बाबा मोटर्स से एक बाइक TVS star city+ Up22 AB 4249 किश्तों पर ली थी जिसकी हमें पहले 15 किश्तें बताई गई थी फिर हम सफलपूर्वक किश्तें...
Complaint comments  Read comments Complaint category Loans

TVS Motor Company — duplicate parts [Resolved]

 Nishantagarwallko on Apr 4, 2018
We’ve purchased a tvs XL100 registration number UP32JP8654 on 28th January 2018. Currently we own 4 tvs XL including above and among all those 3 bikes are being purchased within the last 3-4 months and the newest is just 4 days ago. 8654 is a defective bike. It may have either manufacturing defects or original parts being replaced with duplicate parts by dealer bhavya automobiles ashiana Lucknow. It’s been just 2 months and bike has been sent for repair or replacement of parts two times and again third time it required repairing. First time volves were replaced( as communicated to us, we’re...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — taking rs 1200 extra for rto registration and rs 300 for insurance on purchase of a new tvs jupiter scooter [Resolved]

 mkarun on Apr 4, 2018
I want to purchase a new tvs jupiter scooter.in kanpur city every dealer is taking rs 1200 extra for rto registration and rs 300 for insurance. They are not providing any bill for this amount. Taking money without providing bill is illegal. For what they are charging extra?. It is impossible to purchase scooter without paying extra money mentioned above. Please suggest me how i can purchase scooter without paying any extra money.

Regards
Mishra a k...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

TVS Motor Company — very poor service, rear break sound problem facing since purchase date dec-2016 // disappointed with tvs service.// up65cn 2692 [Resolved]

 Sandeep Kr Mishra on Apr 3, 2018
Dear sir,

I got frustrated from tvs service and this type of poor service i never seen any other places.

Problem of rear brack sound came from date of purchase and now front brack sound appear.

In short, bike is running loke kabbad

Your service manager mr aporva say if you use single brack sound will appear, this type os statement said by your company manager.

From these words, i recognise company level,

I am facing issues since purchase date and went service centre more than 100 times,

Now,...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — low mileage and low pick up after servicing [Resolved]

 nandakumarsb on Apr 2, 2018
Sir, madam,
This ia nanda kumar from hyd. Am purchased tvs star city plus es on 14th of oct 2017 from suheel motors kukatpally. When am purchased the bike on that am faceing problem with bike. The service people takeing the bike and kept the bike till evening.
On 300 kms replaced the shocks
On appo.[protected] kms open the engine
Low mileage after service
Pick up drop...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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