TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 15%
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2314
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1313
down
418

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
718
down
215

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
15%
Complaints
2314
Pending
0
Resolved
336
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (272)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — bad service also defective piece

 Micky96 on Aug 6, 2018
Good morning sir it's me mukesh mera i purchase a bike tvs apache 160 rtr from first day some problem was coming one by one and when i go in service centre they say it's ok it's ok you proper but after come from service its again and again happened sir right now i was tired so much and there is so many problems on bike engine was hitting engine oil was coming come from outside the bike handle was very tight after first servicing i go so many time for repair this problem for solve this problem what is its not happen now i am tired so much and that's why i complaining about this bike also i think...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — apache 200 pickup acsiralet and heating problem

 bhanu prakash sharma007 on Aug 5, 2018
Dear sir.
I request to you pleas solve my problem. I purchased apachee 200cc 15 july. But i am not happy with this bike because i face heating and pickup problem. So much more heating compare to other 200 bike. I feel heating on my lag when drive. And pickup i drive bike after breaking stop my bike engine or scarlet bike not run properly. After service same problem face. So i kindly equested to you visit any eng. Technical officers in your tvs motors. I have all ready call customers car. 1st call 30/07/18 and 2nd call 01/08/18 this mobile no [protected] but not respond me. I face this problem...
Complaint comments  Read comments [1]Complaint category TVs

TVS Motor Company — I'm complaining about the mileage of my tvs jupiter

 Shihashussain on Aug 4, 2018
Now am completed 4 service.. From 2nd service onwards am complaining about this mileage issue.. Now am still facing this issue.. Why are you so irresponsible.. The service center is not solve this mileage issue... I didnt get 1 ltr petrol for one day.. Please help me... Now am think it is my stupidity am brought this vehicle. Why the tvs is like this. When the time of am buying this vehicle. I hope that it is valuable vehicle now am realize that it is not valuable its so loss of money.. Please solve my mileage short problem i begging you...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defected tvs model delivered

 Badal Manju on Aug 3, 2018
I had purchased tvs jupiter classic dated 27/07/2018.
After purchasing, we found following defected points.
1. Petrol tank is not fitted at his position.
2. Average of this piece is coming below 30 per litre even after first servicing.
3. Customer satisfaction at service center is very poor.
4. After considering above points in mind, we met at conclusion that the service quality of tvs is very inappropriate who deals with inadequate delivery of products to customers.
5. Provide me solution else we will go to consumer court....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — complaining about apache rtr 180

 NK Vaishnav on Aug 3, 2018
The tvs girnaar showroom staaf is ignoring my new bike problem... The problem is not solving by showroom staaf i want replace my new bike appache rtr 180 which is only one month i buy... The staaf of tvs is not replacing my bike i really tired to replace but thay r making excuses i was come there 3 time in a one month but no one is listening me so pls help...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defected tvs jupiter classic given

 Suresh Bagewadi on Aug 3, 2018
Hello.

I have purchased vehicle on 11th july, soon i complained that vehicle is shaking and uncontrollable if i cross speed 40kmph, they told just air problem still it has not resolved after putting correct air.

While putting safe guards, it was observed all the parts were placed not alligned properly, all the screws threads were not proper, finally i couldn't able to put safe guards.

Vehicle purchased in tvs prakruti near rockline mall, bangalore

It is very very bad experience, kindly resolve...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — i'm complaining about bad behavior of staff and bad servicing of my jupiter classic

 Happy121 on Aug 2, 2018
I did sent my new jupiter classic for general service which i bought about a couple of months ago and what i got after the service was worse.. My jupiter acceleration was jammed and even the engine was making noise.. When the dealer's staff called me to enquire about the service i said the same to them and they promised me to come at my place to take the vehicle for repair.. But what was worst that they blocked my number and didn't responded to my complain.. This was very disappointing to me.. Help as we own three jupiter scooters and was planning to buy another one but now i think i have to switch...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — fibre quality and instrument cluster

 Ayymarun on Aug 2, 2018
I thought that tvs was VERY GOOD looking and affordable scooter compared to others but it's not many problems I face with newly delivered ntorq like front fibre lock broken, petrol pipe broken, fibre not fitted properly instrument cluster vibrates all time while riding and now Ian thinking that access 125 is faaaaaaaaaaar better then this and I will suggest my friend to don't buy this ### and go for access 125
Thank you

Yours faithfully. Arun...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — rc not give me till two month

 Rskesh Prajapati Rakesh on Aug 2, 2018
Mene 7 jun 2018 ko apcheRtr160 bike kgridi jski RC abhi tak nahi di h TVS showroom walo ne

jiska charge 10000 thaa
kirpa kark ink khilaf karyavahi ki jaye

why late my RC two month

vardhmaan tvs showroom
palwal haryana...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — claim bills

 Janardhan Prajapati on Aug 1, 2018
My jupiter no up14 de 9905 accident on rose i am going to new gs tvs (Vijay nagar) service center for claim my policy is zero dep i am paid 8200 rs and services incharge submit the bill in claim dipartment 6300 i am very disappointed so i am registered complaint new gs tvs is fraud i request to the tvs company plz richeck my bill and submit to the insurance company...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — highly disappointed with tvs service

 tarun mukhi 123 on Jul 31, 2018
I bought my biketvs apache 160 (Dl5s-ba-0390) from binsar tvs (Babarpur-shahdra-east delhi) in the year 2017 april.

From second service itself i found clutch problem and escalated the same in every bike service. From last 2 months i have left my bike thrice to the service center for 3 to 4 days for the same issue.

In my last service, senior service center manager has assured me that this will be the last time when i need to leave my bike for 2-3 days. He said that they will check this bike thoroughly once and will correct it accordingly. Later on after 4 days i got...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — starting problem,service problem

 dineshalibaugh@yahoo.com on Jul 30, 2018
I drop my tvs apache rtr180 in alibag service center in06/07/2018 . only on starting problem in my bike, but
as on today not delivered my bike...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — new tvs jupiter permanent registration number and also rc

 Somalamma on Jul 30, 2018
Dear sir/madam

I chinta venkata manindra, bought a new tvs jupiter bike on your yuva auto (Auto. Centre:tvs motor company& spare parts) at mundra-kutch gujarat on 05/03/2018. And i pay down payment 15700/- after one week hdfc bank given lone 53000/- for this bike. My bike frame number: md626eg47j3a12431,
Engine number : eg4nh2208710
Colour:red
Chalana no : 1256. On that day complete process of bike registration and insurance was did by the show room. But still now i have not receive further process of bike permanent registration number and rc also. I don't have...
Complaint comments  Read comments [1]Complaint category Products & Services

TVS Motor Company — extended warranty

 Petercherian on Jul 28, 2018
I have purchased a duster from tvs branch in kochi 2016.
At the time of booking i requested to add extended warranty and the was clearly marked in the booking form.

But recently when i visited their service center for a repair i came to notice that ew is not included in this vehicle.

I contacted their office saying that there is check uncollected from 2016 as the amount was little less (Approx. 2000rs) than the ew cost.

Please refer to my payment transactions that money was never a problem to void the ew.
No official communication from tvs...
Complaint comments  Read comments [1]Complaint category Cars, Vans & SUVs

TVS Motor Company — scooty teenz

 Radhakrishna.C on Jul 28, 2018
I purchased in 2009. Service centers are telling that parts are not available and facing lot of issue to get it repaired. Based on the brand trust and on confidence of getting best service all over India, I purchased this vehicle. I need a permanent solution for repairing the vehicle. My vehicle no. GJ18aj 4196. For the past 2 years i have incurred more than 10000/- for repairs. Hope, company will give a solution either by replacing vehicle or by repairing it experts....
Complaint comments  Read comments [1]Complaint category Banks

TVS Motor Company — tvs service are very bad

 Deepakunnao on Jul 28, 2018
TVs service is not good in OM TVS Unnao UP. I am very disappointed about your service. I service my bike every month, but my vehicle is not running good. if I take time to time service then why not good service by TVs company. Pls solve my problem on urgent basis....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defect vehicle and worst sound in engine

 Jnaneshcm on Jul 27, 2018
Tvs company, i have taken the tvs zest 110 from speed motors basaveshwara nagara. From the day one i am facing one or the other problem.
1. Free petrol given had lot of dust and carporator was leaking petrol
2. After first service oil leakage
3. Engine have a humming sound while riding
4. Now it is very horrible sound for just 2000 km.

Issues are not fixed yet and causing lot of problem...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — worst free service

 My Tuber on Jul 27, 2018
I have given my scooty zest 110 for free service. I cleared my account den identified the complete servicing is done. When i ask the person responsible about unfinished job he is giving me excuses as boys who will be making the corrections are not available where as service job card status as finished. I assume they don't have manners how to deal with customers once u paid the service amount they don't care you. The details of tvs vendor:

Krishna tvs
Grand road, puri, odisha.
Landmark: near balandi high school...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache 4v 160 bike

 C12 on Jul 26, 2018
Hi i brought apache 4v 160 bike on 26th of june'18 from ak automobile (B24 swamidayanand marg swarn cinema road delhi 110051). My headlight is not working properly. I am unable see in night. I have already showed it to binsar service centre 3 to 4 times (0 pusta shastri park old delhi 110053) but i m not satisfied with thier service. So i request you to please help me on this. You can reach me on this no. [protected]/[protected] or on a same mail id

Thanks
Chitranjan gupta
[protected]/[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding dealer in our city vinay automobiles

 Girish Nachwani on Jul 26, 2018
I have purchased a tvs jupiter vehicle dated 26/7/18 at start the employee told me sir u need to purchase a vehicle with accessories and 2 helmets necessary for rto registration and at the time of vehicle delivery, he said that the helmet is out of stock we will be providing it after 8 days and at the time of booking employee said it is necessary for registration then how he has done the rto registration, they are only fooling people by having commision on helmets and accessories by saying it as necessory accessories for vehicle, and the accessories installation was not done proper at the time of...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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