TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1872
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
886
down
306

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
469
down
157

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1872
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

Sort by:

TVS Motor Company — I have problem of leaking oil from upper part of engine

 shailz458 on Nov 1, 2017
My tvs appache160 hv leaking problem of oil.which is creating lots of problem during driving ..
Kindly solve my problem...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — no engine oil putted after 4th service

 coolanilyadav1993@gmail.com on Oct 31, 2017
Hello i took my tvs apache 160 to your service agency kisan tvs hansi on 28 oct, during service they clean the engine compleatly bt after that they didnot put any engine oil nd they charged me for synthetic oil, bcz of less engine oil my bike engine got damaged plz look into the matter otherwise i have to go to court and will file a case regarding kisan tvs hansi,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — scooty pep+ service related issue

 Maneesh Krishnan on Oct 31, 2017
I have a scooty pept. Its engine damaged due to low oil. When i reached a tvs service centre in our area they told me that they will repaired it by rs 5000 to 6000 but now they are asking fr 8100. They have only bored the engine not replaced piston and other things. It is therefore requested that to reply me abt the actual cost of boring and repairing a scooty pept....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — service provided by your dealer

 yash swim on Oct 30, 2017
Good evening,
I have an compliant for a particular dealer i had given my company vehicle tvs xl 100 to dealer named sbm tvs located at moolakadai i had given my vehicle on 20/10/2017 and today is 30/10/2017 its been 10 days no response from the dealer i had to call up no feedback no mail no calls. I don't know what is going on please make sure you look after this issue because the goodwill of your company is going down because of this small issues. I hope you look after this and reply as soon as possible.
Thank you...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — carburetor linkage

 Ashok Dhatwalia on Oct 30, 2017
Carboretor linkage checking more time but not solution and better results this problem starting on puchasing time... My bike apache 160 carboretor linkage in running bike situation but company not solve it plz solve my problem... My contact no.[protected] name.. Ashok kumar...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — tvs scooty pep plus insurance & rc not received

 ashokmll on Oct 30, 2017
Hi i have purchased tvs scooty pep plus from barkat motors pataudi. This is one of the worst dealers. He took money from me and have not given the rc & insurance copy since last 3 months.

I suggest nobody to purchase a vehicle from this show room in future as they are cheaters and they do not respond also after calling them repeatedly.

I suggest them to return the money or give rc & insurance today itself....
Complaint comments  Read comments [1]Complaint category Insurance

TVS Motor Company — tvs apache 200 parts and services issue

 Naresh_Soni on Oct 30, 2017
I owe tvs apache 200 4v since february.. And i am facing all kind of problems with tgis bike. Worst experience every in my whole life.. While riding my gear lever got loose and it lead to problem in shifting gear.. When i went home i tighten up the nut bolt and it was fine.. But next day again same problem.. I was so busy with my office work that i couldnt visit tvs.. And now my rear seat is stuck, and i am not able to remove it, this all problems i am facing after my bikes last free service... Worst service provided by tvs.
The chain noise is still there even after service. Quality of parts...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — I am complaint about om tvs okhla new delhi

 Sonu5135 on Oct 29, 2017
Hi, i am purchasing a scooter tvs juipter from om tvs okhla new delhi on 2017 and i am going to taken no. Plate and r c. Om tvs has said to me he will not giving rc and no. Plate so om tvs service is very very bad tvs company ka naam miti mein mila raha hai. Om tvs my name is gautam kumar and my tele phone is [protected] please help me and give me my sctoor number plate and rc.

Thanking you...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs rtr 200.given me a accidental bike

 Pradosh hota143 on Oct 29, 2017
Sir, i would like to sys dat, i bought a bike from tvs showroom named jyoti tvs bhubaneswar. When i purchased the bike the bike is not fully prepared and der r so many diffect in dat bike next day when i cmpln. They could not respond me purposely. It's about 15st m not getting my insurance papers. And there r so many defects in my bike but they refused and says me it happened in all bikes. Sir plz kindly help me... Lakshman otta
[protected]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

TVS Motor Company — emi of tvs scooty detail

 Amesh86 on Oct 28, 2017
This is very disappointing to inform you that i have already paid all emi rs 2854 in dec 2016. But still they had not updated on yours system due to that my cibil score was continuously showing negative marks.
This is very disappointing that why i will suffer form yours mistake.
1. Yours tvs credit department regularly made the call and told that please deposit your emi.

2. Similarly the tvs agency ie. Mahavir automobile kurahni muzaffarpur bihar. And their people always call me and told that please come with yours statement. I have all ready sent him through mail and...
Complaint comments  Read comments [1]Complaint category Loans

TVS Motor Company — sport two wheeler

 abbi ram on Oct 28, 2017
I b sravan kumar my vehicle purchased on date : 7/7/2017 from bhavani motors saroornagar hyderabad branch iam having self starting problem since purchased date, so that on my 1st servicing i told to the showroom
Sr. Mechanic but they replied its from manufacturing defect so we inform to the company but i didn't got any response so i dont need sport two wheeler or other wise change my self motor immediately if not then i go to complaint against on tvs motor company about failure service...

B sravan kumar
[protected]
[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs xl 100 bike engine prob

 Shubham Rathour on Oct 28, 2017
Dear sir.
Mene new xl100 kharidi thi or usme 4 month me hi engine prob aagayi
Mene showroom me dikhaya to unhone kaha 1 serive miss hone se compony warrenty khatam ho gayi h charge lagega
Mene charge bhi diya fir bhi 3 month me engine kharab ho gaya h ab kya kare...
Complaint comments  Read comments Complaint category Banks

TVS Motor Company — jupiter tvs ashwini

 Pankaj Pednekar on Oct 28, 2017
This is 3rd time happened with me for my bike servicing. Load hai kal aa jao, time nahi hai jyada scooty hai. I am coming from mumbra to khopat, thane for servicing cz no service center at mumbra bt thane khopat service center employee wrongly used uses n keep customer back n told them ki kal aao parso aao time nahi hai. Kantilal waghmare mob no. [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — fork bend

 Chakri prince on Oct 28, 2017
Dear sir,
Hope you are doing well,

I bought my tvs rtr 160 new model bike this january have done with 3 free service two services to go.. I confirmed from tvs service center that my bike has a fork bend. No accident happened till now. But i see a fork bend in my third service.. I have paid for fork bend removal but still problem exists and also i am holding a insurance on bike.

Chakravarthy
[protected]
Bangalore, ka....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — misplaced my jupiter vehicle handle key.

 Venkateshwar Rao Rekander on Oct 27, 2017
I given my vehicle for 1st service on 25th oct2017 at 7.00am
I given a complained regarding handle problem and center stand problem and came in the evening to take my vehicle i paid rs. 259 for oil change, i handed over the key to the manager mr. Santosh i checked the problems which i told them in the morning but they not rectified the handle problem, i asked manager he told live the vehicle it will be rectify next day they called me and saying sir ur vehicle key misplaced, so kindly bring duplicate key this the kind of service giving by susheel motors pvt ltd. 6-19/3/5/b. Opp metro huda...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs scooty zest 110

 Nina Muppirala on Oct 27, 2017
Hello,

I have purchased a scooty zest 110 from ramkay tvs chennai last month sept 23rd.
The vehicle back wheel got jammed in the middle of a highway with high heavy vehicle traffic causing a risk of my life. This issue occured within a month of purchase and 134kms on odometer.

This is really a very thing and i would like someone from tvs to respond quickly for this.

Best regards,
Nihita m...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vehicle registration number not received

 MohataS on Oct 26, 2017
Hi
I have purchased jupiter bike on 7th nov 2016 in warora. But till date they haven't provided me vehicle number. The customer service is really frustrating and now the owner has stopped responding to phone calls. I have registered complaint with tvs costumer care as well but they only say we will respond soon.

I have registration slip as well as insurance papers.

Dealer showroom address - soham enterprise warora, dist - chandrapur...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs scooty teenz service

 Sangeetha Mary on Oct 26, 2017
My skooty teenz was given for service at mayura tvs centre in vellore. The complaints were vehicle had petrol leakage and the engine was getting switched off while running. Mayura service centre took the vehicle for serdovice, brought it back the next day, said battery was changed and leakage corrected. They charged 1389+40+1150 asannual maintenance charge promising that every three months for a year they will take the vehicle and bring it back after repair. The next day i noticed petrol was still leaking. I went to the showroom and complaned. They said they will correct it, took the vehicle and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — incorrect documentation

 Samir tumdi on Oct 26, 2017
Tvs motor company — unsatisfactory service received from tvs authorized dealer - matrix motors mira road, thane,

At the time of delivery of scooter, found wrong name and address on all documents i. E invoice & insurance certificate (Even though aadhar card/pan card were submitted while paying advance)

After lots of got the same changed but when i found rc book received after 3 months of scooter delivery which had again same wrong name and address.

I submitted original to showroom for correction and have been chasing showroom manager mr. Bachchan since...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — gear shaft is not available.

 Hiren Nag on Oct 26, 2017
Recently i have given my bike for servicing in an approved tvs service center. It turned out that one of the engine part needs to be replaced. I tried in multiple service centers but it seems none has that spare part available. There is one biggest service center in susheel motors kukatpally, hyderabad, telangana. I came to realize that this part is available with them but they are not willing to sell it to me as i didnt give my bike there.
I have even mailed to service. Support@tvsmotor.co.in and service. Support@tvsmotor.com but to no avail.

Even tried calling customer...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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