TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1872
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
886
down
306

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
470
down
157

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1872
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — jupiter classic scooter, complaint due to delay in getting rc

 Peeyush Singh on Nov 10, 2017
Dear sir/madam
I have purchase a tvs jupiter classic scooter for your malhotra tvs dealership situated at samad road center point aligarh up west on date 17/10/2017. I have not get my rc and number plates till now. When i ask to dealer for the same he says that aa jayegi to mil jayegi, abhi nahi aayi hai to hum kya karein. Near about 1 month have gone if police freez my scooter for the same reason than who will be responsible for that. Request you to please help me in getting my rc and number plate. I will be very thankful to you.
Regards
Peeyush singh
[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — new bike complaint

 s001s on Nov 9, 2017
Dear sir,
                i inform to you that i am purchased tvs apache rtr 160cc. 14 aug 3017 shop by the banaras show room sigra varanasi. 
1 st complaint - abhi tak hame apane bike ka original paper nhi diya gya hai. Hame baar baar bulate hai apane show room pe. Paisa aur samay mera nuskaan ho raha hai.
2 nd complaint - bike ka color chhod raha hai, hame lagta hai hame used bike de diye hai.
3 rd complaint - bike ka handle zaam chal raha hai.
 
Please help me sir,  
Ham to tvs ka bike leke fas gaye. Ya to mera help kariye ya fir mera...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complait about service centre

 leenafunky on Nov 9, 2017
Scooty pep + given 2nd nov 2017, got my scooty on 6th nov, received call 5th my sooty is ready you can take it on monday but when i visited at service center (Abhishek tvs service center asalfa) andheri scooty was not washed, scooty noise issue and kilometer was not working.
Locked call on tvs customer care not not received any call. Complaint no. 96311. Very mush disappoint, what further action i can take.
Scooty no - mh dt 5772
Contact no. [protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — dissatisfaction in average of tvs jupiter 2015

 Girish Savaliya on Nov 9, 2017
I purchase my tvs jupiter in oct-2015.At that time company said 62kmpl milage but after reguler services in tvs service center i am getting only 40kmpl milage. Please co operate with for that.
Thank you,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — pathetic service from trilok singh & company

 Arun 1976 on Nov 9, 2017
Dear sir/madam
This is really sad that i am approaching to tvs directly for the following reason, i have given my moter bike tvs apache rtr 160 fi registration number is up32 ct 5635 to trilok singh and company, 1 ashok marg, hazratganj crossing, lucknow. Which is your service center on 18/8/2017. It has been 80 days to get serviced my bike which has having a starting problem. Which not get resolved till date and no confirmation of delivering.
Since it is a height of negligence from the service center and i am really suffering a lot, this is my mistake that i have purchased your vehicle....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding problem of seat locking in jupiter

 Sanjeev Mukherjee on Nov 8, 2017
I wish my way to complaint regarding tvs jupiter vehicle. I did purchased from greenland corporation, agency civil lines, allahabad on september, 2017.in time of purchase seat lock do not work properly, theirafter, i met to vehicle provider of agency and service provider of service center for rectify the said problem but they can't help and they can not solve my problem. Seat locking problem is yet been continue in my vehicle till date. You may take probably action and rectify the problem as earlier as possible. Thanks. Customer name - sanjeev mukherjee. 4/tf-3a, drummond road civil lines, allahabad....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — not good properly servicing

 Dipak shisode on Nov 8, 2017
Not a good properly service in Pune bicke is not wash no chain oil, not a greesing, not clear saying bicke problem...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — salesman misbehaves and bike problem.

 Arijit mohapatra on Nov 7, 2017
Disc problem disc sound mirror damage bike body over vibration... Head light problem screw loose.. Salesman misbehaves to costumer... Not satisfy your servicing center because behavesless... Your selsman... Sai durga servicing center in cuttack, choudwar... Plz sir solution this problem...
([protected]) this is my mobile number direct tall to me... Please sir shutout this problem......
Complaint comments  Read comments Complaint category Other

TVS Motor Company — power start not working

 pillaykr on Nov 7, 2017
I have purchased tvs jupiter in aug 2017. The power start stopped working within a week. I have connected with dealer. They said the battery is faulty and need to replace. I have submitted my battery for replacement. I didnt get battery replacement so far. The local amco battery dealer doesn't have batteries available for replacement. We are using this scooter by kick start from last more than two month. I tried to connect with customer care number. The call is not going through for existing customer. The customer care has very long holding time. Please help on this.
The battery issue is...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — cheating the customers

 rangarajchettiyar on Nov 7, 2017
Sir/madam,

Once i visited to buy a new vehicle in anbu tvs at alandurai,
I found that have over charged jupiter price in that show room.
Than i compared the price from other motors like tvs victor and sakthi saradha & lotus. The fixing price of anbu tvs are varied and much higher,

The cost of per liter oil, insurance, and other accessories were high, and also asked to pay extended warranty too.

This found to be cheating the customer on a average of rs 2067.00,
The overcharge was fixing by anbu tvs alone or you too has the part...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — irritated and frustrated with dharmana tvs service centre gajuwaka

 anoopcod on Nov 7, 2017
Dear sir/ madam,

I am writing this letter with deep indignation over the negligence shown by the dharmana tvs service centre, gajuwaka. I am irritated, frustrated and fed up with the lame excuses given by them and so i am informing you about this in hope of some help.
I never had a pleasant experience as a customer from the beginning itself when i bought tvs jupiter on may 2017 from dharmana tvs (Malkapuram branch).

Two weeks before, my vehicle's lock got jammed abrubtly by itself at a petrol pump after which it was not coming to 'on" position and i had to...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs wego service complaint

 Harshal Deshmukh on Nov 7, 2017
Dear sir,

I have given my wego for service last saturday, but i a very bad experience of ashwini tvs thane khopat, they are very irresponsible, when i call they said my scotter is ready, but i went to collect they said still it is not ready, all internal miscommunication. It is a hopless service.

Please look for the same this is not 1st time....
Complaint comments  Read comments Complaint category Other

TVS Motor Company — new motorcycle

 Satheesh Shanmugam on Nov 7, 2017
I have bought new TVs sport bike, still I did not get my tank cover and accessories. This is the way u r treating customers, very worst service, dealer name : new golden TVs, uthamapalayam.clear this as soon as possible....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — dear sir / madam

 Sandy Sarwade on Nov 6, 2017
I'm not happy your services plz call me [protected]
Disuess me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — charging 43% instead 10% to 15% icici lombard

 rajivcreations07@gmail.com on Nov 5, 2017
Hello, i have purchased a wego golden from tvs 7 point. An accident happenened, i have all video footage, baniapukur official documents mcr. When i visited tvs service centre, manager mr. Anirban, his statement i recorded in my phone. He told for metal body insurance company pay 90% 95%, rest customer has to pay. I deposited rs.500/. Now when my scooty is ready any official person chandan, gave me details, according i have to pay 43%.
Resolve the matter as soon as possible nor i will lounch court case against your firm. I have all my current 2, savings 1 in icici bank.

Policy...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

TVS Motor Company — mileage problem/manufacturing/defect/ mechanic negligence

 varandev on Nov 4, 2017
Sir,
1. I purchased subject scooty from your show room at century automobiles vishrantwadi pune on 26 aug 2016 vide invoice no 5882, supplier ref. Dms 2948, dispatch document no 38414, frame no md626bg49g1g28344, engine no bg4gg1223838 & ewr no 3060912. The registration no of scooty is mh-12 nh 7976.

2. All the free servicing were carried out well in time, and at each servicjng the subject problem were apprised to servicing mechanic in person and also during feed back when asked by your call centre. But nothing done till 31 oct 17.

3. On 01 nov17 your mechanic...
Complaint comments  Read comments [1]Complaint category TVs

TVS Motor Company — bad services on new scooty

 Prashant73 on Nov 3, 2017
Dear sir,
I am having problem with your authorize dealer (G. K. Tvs showroom s-526 school block main vikas marg shakarpur delhi-110092).
They provided us wrong information about the vehicle.
Firstly they reduced the extended warranty period.
As they are saying at the time of purchase that warranty can be extended upto 3 years within 40 days.
But within that period they reduced the warranty without our information.
They told us to pay only for the oil cost but they are charging extra cost.
Synthetic oil is not given in the scooty rather than premium...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — extra charges on card payment

 vinayakshir on Nov 3, 2017
The sai baba tvs showroom at hinjewadi pune is charging 2% extra on card transactions,
Is there any way to stop this?
Is this legal?
I bought tvs jupiter scooty on oct 2 2017, by paying through card which was charged 2% extra without receipt of extra charges.
Now its been 32 days for today and still my vehicle is not registered, the officials in showroom are not responding when i call or visit the showroom. I have already been fined by traffic police 2 times for unregistered vehicle while travelling to showroom itself.
I request a refund from showroom for the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — manufacturing defect in new tvs zest (scooty)

 rahul.jeans11 on Nov 4, 2017
Dear sir/madam,
I have purchased one tvs zest 110 scooty on 10th june 2017 from sai tvs, bariatu, ranchi. (Registration no: jh01cl3606)
I am facing one manufacturing problem from day one and it is not properly rectified by the service center i. E. Head-lamp bulb going fuse every time at some interval.
I have gone so many times to service center but they only replace the bulb and told problem solved, it happens almost 5-6 times but they are not given the proper solution now they are telling the problem with the regulator, after continuously 10-12 days followup they are telling...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — battery problem in bike

 Rahul1910 on Nov 3, 2017
This side rahul [protected] i purchased a apache 200 bike few months back 25th june from tvs showroom (Udyog nagar) now i face battery problem in my bike, i gone to service centre and they said battery will come after 02-03 day they will call me but i didnt receive any call and go again than he give me letter and said go to maya puri the will provide battery i said ok, i gone to maya puri than they said you got battery from udyog nagar, i go again than they again said wait for few days we dont have battery, so now i am get frustrate from this non sense what type of service is this? Its too pathetic!!
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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