TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 14%
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2323
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1324
down
418

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
723
down
215

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
14%
Complaints
2323
Pending
0
Resolved
336
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (273)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — about parts and poor management and responsibility

 Mr fab on Aug 17, 2018
Sir, mai 6 mahine se deni tvs service centre k chakr kaat rha hu, maine 9 mahina pahle apache 180 abs purchase ki h or 2 mahine baad hi bike ka meter kharab ho gya h, 6 mahine se bol rha hu change krne ko but har baar taal deta h, hmesa kahta h avi aaya ni h, or kuchh din pahle bola ki aap aa jao aa gya h, but waha gya to old version wala meter leke aaya or mera 2 ghanta barbaad kr diya or kaha ki kal aa jayiga kal pakka mil jayega, kal call kiya to bola ki 15 august k baad aao, phr gya 15 ko to bola ki lane gya h avi raste m hi h, uske baad bola ki 3 bje k baad aayega or phr m ye bolkr ghar aa...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — my complaint close

 RajanChaudhary on Aug 17, 2018
Main kisi ko bhi apna complaint number nahi diya tha phir bhi aap ne Meri complaint band kar Diye aur meri problem be solved nahi hui hai mujhe aap se Yahi Shikayat Hai Meri complaint saru kijiye or mere problem solve kar dijiye...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — apache 160

 Sanjay Mourya Kumar on Aug 17, 2018
Sir Mene march 2018 ko Apache bike 160 cc in white color purchase ki thi jiska bima bhi Karaya Tha accident ke bad Mene bike banmore TVs service centre par with original document banne ko dali thi aj takreeban 1 month hone ko he mujhe ye kahkar ki aj kal me apko bike bankar mil jayegi ghumaya ja raha he jis bajeh se mujhe kabhi paresani ho rahi he ...ab call kar raha hu to service provider phon band kiye huye he ...mujhe gumrah kiya ja raha he ...thanks plz registration no UP93BB7397...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not get number plate today

 varshadodani on Aug 16, 2018
Before two months ago I have buy TVS Jupiter from Ahmedabad showroom but still not get number plate we have call in the company so many times but not get satisfactory answer. we call verytime but not getting any positive response this is not acceptable from tvs which is most famous brand if mu issue will not be resolved withing 7 days then I will not recommend anyone for tvs

please resolve this issue asap...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — servicing of tvs wego at jyoti tvs, bhubaneswar

 Gopabandhumohapatra on Aug 16, 2018
I am happy that you have home pickup service for doing servicing.

But the authorised person coming in take the vehicle is not noting down the work to be done and not giving acknwledgement

Is your servicing covers - water servicing?? Because on two occasions, i have observed that the body was not cleaned properly. Outside cleaning was not upto the mark and dicky was not cleaned at all.

You are charging gst (Good and service tax) over and above all charges levied on me, which should be inclusive of gst...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — manufacturing issue in the self start motor of apache 200 (2.0)

 Nitheesh Kopparthi on Aug 15, 2018
I've bought the latest version of tvs apache 200 (2.0) race edition on april 24th 2018. Now after using it for 4 months there was a sudden change in the self start sound there was a huge chocking sound from past 2 weeks. Thought so it could be the battery problem didn't care much about it. But on last saturday i. E., on 11th of august 2018. When i took it to the near by tvs showroom they have updated me that there is a problem in the self start motor as it was said that there is problem in the self start motor of the bike and it may cost around rs.3000/- for the repair and replacement of those parts...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — accessories not provided by dealer

 RajvanshiNishant on Aug 15, 2018
Hello,

I have purchased tvs jupiter last week for my sister but i didn't get any accessories but in the bill it is clearly mentioned that the accessories are included in the above price that is mentioned in the bill. Please help me in regarding this.

Dealer name: sharda tvs, meerut up 250002

Date of purchase: 13/08/2018

Name of buyer: miss saniya rana

Regards,
Nishant...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — handle and front brake

 Prashantrr on Aug 15, 2018
Most respectfully i beg to say that i am prashant kumar s/o-baidya nath prasad vill+post-daranagar, p. S.-nauhatta, dist-rohtas, (Bihar) pin-821304. I had buy a bike tvs apache rtr 160 (Red). Whose registration no.- br24t2295, chasis no.- md634ke40g2h85168 and engine no.- oe4hg2032688. When i bought a bike, there was handle and brake problem. I had also serviced several times. I had compline many times in tvs helpline no. But my problem was not solved....
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — tvs entorq

 Arun Valmekan on Aug 14, 2018
I had bought tvs entorq one week ago. I am facing the fuel overflow problem i had took my entorq to the service station they solved the problem but after one day its again start leaking. Please send your engineer to me that he can take the sccoter to service station and solve the problem permanently. And please tell me if the problem not being resolved what would you do for me?...
Complaint comments  Read comments Complaint category Tax Services

TVS Motor Company — bad service at susheel motors pvt ltd.hafeezpet hyderabad.

 Ramesh@9848 on Aug 14, 2018
Dear Sir/Madam,

I purchase TVS Sport BS-IV on 30.11.2017 in SHUSHEEL MOTORS pvt ltd. Hafeezpet Hyderabad.

But i am not get good millage after 3rd service. I visit SHUSHEEL MOTORS pvt ltd. Hafeezpet Hyderabad there is no proper response at show room.
How can i rectified my problem pls. suggest me and where can i Escalated for the same....
Complaint comments  Read comments Complaint category Other

TVS Motor Company — new jupiter classic (ivory color)

 Pragati Tewari on Aug 13, 2018
I bought this scooty on 29 july 2018 from bhavya tvs (Alambagh branch). 2 days later i tried to start the scooty but it didn't start. I called the salesperson (Rajiv) and complained about it he told me to take it to bhavya tvs (Aashiana branch).
This whole process happened 3 times. Even after that the scooty didn't start again today.
I am very disappointed with the product. Kindly look into the replacement of the product because i can't keep on getting a new scooty repaired again and again....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter zx / service is worst.

 Manikandan Arunagiri on Aug 12, 2018
Hi, my name is manikandan and purchased tvs jupiter zx purple color sector in chengalpattu sv motors on[protected], i have paid full amount cash. But still they are not provided extra fittings like insurance copy, floor sheet, ladies handle, sheet cover, hand grep extra,. Daily i am following to sv motor showroom but they are support. I am relay disappointment to buy this sector. Kindly check and resolve my query asap....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — bad service of wego, reg no. ka05 ht 9503 serviced on 11th aug' 2018 at purva mobikes

 Rajan100 on Aug 12, 2018
I wish to bring your kind attention the deteriorating service prevailing at above service out let of your company. This scooter was bought at your madhavan park bangalore show room viz ms bharath tvs show room, when my daughter was your employee in audit section of your factory in elctronic city in 2012. Since then it has hardly run 10000 kms as it is sparingly used, & sofar i never face any service problem & i was getin excellent service at your company show room where i bought it.in 2015 i moved to uttarhalli main road & patronised tvs purva for servicing & mr deppak who was incharge used to give...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bad service navneet tvs alibag

 harshalkadam95 on Aug 11, 2018
Worst service ever experience, 1 and half year complete still this people are ordering parts for my bike, my bike meet with accident, insurance clammed now 7months pass still my bike at this showroom they don’t have parts, and asking me to pay 59k, no one from showroom giving commitments, hardly any showroom should take 15days for repairing, this peoples are giving very worst service, after 6 complements and 80times visit to showroom they just open my bike and keep inside service center, no update no status, no one is answering call, bike started rusting, who will be responsible for this? Worst...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — misbehaviour from service manager

 Arun Ct on Aug 11, 2018
​i recently visited tvs service centre - cochin tvs, n h 47, edapally, ernakulam - 682024, near bypass junction, for my 3rd service. After service i noticed some sound issues in my vehicle. I am getting unusual sounds when i reach 65-70 km/hr. Before the 3rd service it was not there. I addressed this issue to the service manager, but he refused to check it saying that the company is not responsible for the issues coming on the overspeed. But the speed is only 65 km/hr and he is saying it as over speed. And his behaviour was not good as a service manager. He was mocking me. And i was feeling ashamed...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — engine sound

 Murli Joe on Aug 11, 2018
Hi team I am Murli I have been purchased a apache rtr 200 fi its been a7 month there is sound in the engine so I have been said to the service people more than 2 times the sound is repeating I am not satisfy with the bike bcous of the sound so pls do it as possible soon service company name is TriStar TVs service in koramangala...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter classic

 Jitender Vashisht on Aug 11, 2018
Hello sir,
Jitender vashist this side i here by inform you that i purchased a tvs classic jupiter scooty from sabharwal tvs budhvihar delhi on 2nd august 2018. From day 2nd i am facing a self start problem in scooty which is very disappointed for me. I replaced the battery also but my problem is not solved. So please look into the matter and resolved my problem. I want new scooty otherwise refund my amount.

Regards
Jitender vashist
[protected]
India today group...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bike exchange

 Ajith Devadiga on Aug 11, 2018
This is a complaint from a coustmer to the tvs showroom..
We have planned buying a tvs scooter "ntorqe" carried away by exchanging pulsar 150 from the tvs showroom.
The valuator rated 25000 for the exchange of the vehicle.
We placed a information that the yamha showroom consultant rated 28000 for the exchange vehicle, sothe tvs valuator informed us that, we offer the perfect for the exchange vehicle and informed us that the aprlia showroom valuator offered us the fault price for exchange vehicle.
So we decided buying the tvs ntorqe 125 agreeing to the
Price 25000...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — service and rc book

 Girish Somani on Aug 10, 2018
I purchased TVS Jupitar two wheeler from the Mehta TVS SHOWROOM situated at Cintakut circle at Anjar. I was told to collect RC book after 1.5 to 2 months from the showroom itself. So, i visited after 2 months. Then he told me that your RC BOOK is not received yet, so pl. Be in touch till it is received. Then after further in the month of July, the sales representative of TVS SHOWROOM told me that your RC BOOK is received at out Gandhidham H O. So, I will collect and call you. No call received till 9th August, so i visited again on 10th August i.e. today. Then he told me that we do not have your...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — inbuilt battery issue (amco) in tvs victor 2017 model

 Viv9731 on Aug 10, 2018
My name is Vivek Kumar and i purchased this bike TVS Victor BS IV model in Apr -2017 (DL 5S 3999) from Binsar Automobiles, Delhi 110032.

Since i owned this bike its battery (AMCO) is continuously giving me headache i already got it replaced twice; earlier in Feb-2018 and recently in Aug-2018. I get cross checked twice the other power supply, charging points and other system if there is any fault in these system but got nothing. Subsequently to run this machine i left with no other option instead to get its battery changed with AMCO distributors again and again. Tell my why this is...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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