TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 7%
Submit a Complaint

TVS Motor Company Customer Care

TVS Motor Company

Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts


+91 44 2827 2233  [Regd. Office]

+91 44 2825 7121  [Regd. Office]

Additional info

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company related photos (222)

TVS Motor Company Complaints & Reviews

Sort by:

TVS Motor Company — in running condition gear auto change 4 to 3

 ARajanikant on Jan 4, 2018
With reference to the above subject, when i have driving the my new bike tvs sport dura-life in some time accedantly change gear from 4th to 3rd gear its a very dengereous for life.
1. For above problem i have meet our service centre but they are not complate resove it.
Give your feedback me urgently
i awating for your reply...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vehicle starting problem and gggg [Resolved]

 Md Munna Sufiyan on Jan 4, 2018
My vehicle number is ka 01 hx 4485
The vehicle name tvs sports
The new vehicle vehicle is releasing december month 2017
The issue is main new vehicle battery dump
Second issue back wheel fully shake
There is manager telling battery replacement timings 20 days what is the tvs service can you reply anyone please
My number [protected]
Email address
Vehicle run 925 km...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — not providing rc by dealer [Resolved]

 avinava on Jan 3, 2018
I was purchased my tvs apache 160 more than one and half year ago and dealer did not provide me rc till now. Ever time i went to them they provide vauge information. (More than 10 times). They also misbehave many times. I am in great mental pain and monitory loss because i have to submit my rc where i work for petrol allowances. It causes me great inconvenience....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — delivered even unexplained of the specified problem [Resolved]

 Sivakumar lavanya on Jan 3, 2018
I left my tvs zest vehicle for the first service at harekrishna service centre, valapady. I specified a particular problem. That is large gape between edge of the vehicle and bumber. My wife went to take the vehicle. But it was delivered unrectified and even unexplained why they couldn't do it.
After a week they called me regarding the service. I explained my dissatisfaction but they assured me to get me soon. But they didn't.
Again after a week they called me. I explained the same. But i didn't get any reply.
Again they called me yesterday i explained the same but i didn't...
Complaint comments  Read comments Complaint category Employers

TVS Motor Company — tvs access 125- janakiram motors rajapalayam [Resolved]

 vellaichamy M on Jan 3, 2018
I purchased the tvs access 125 from janakiram motors rajapalayam from the day one its creating the staring problem and front side painting also not good. I told them please change the vehicle but they are not they changed the airfilter and carburetor that day i told them once again any problem please change the vehicle. The problem comes again this everything happens before registration, but i send the vehicle to company to change but they are took the vehicle went rto office and registered the vehicle. Now, i asked the company owner, he washed his hands, i can't do anything because it registered....
Complaint comments  Read comments [4]Complaint category Products & Services

TVS Motor Company — complaint against service of a dealer [Resolved] on Jan 3, 2018
My son soumyadeep datta, purchased a twoo wheeler vehicle delivery challan no 160 dt 1st november2017 from your authorised dealer s. R. Automobiles, 587/a, g. T. Road, serampore, hooghly, 712201, showroom model rtr 200 bsiv chasis no md637br 12 h2l266, engine no. Br1lh2226098, financer tvs credit service ltd. And paid rs. 51600.00 only including rto and vehicle registration formalities and insurance, received the bajaj allianz insurance certificate og[protected]-00010060 effective from 3rd november'17 midnight, issued on 15.11.17 and government of west bengal, state transport department, arto,...
Complaint comments  Read comments Complaint category Products & Services

TVS Motor Company — accident due to abs failure [Resolved]

 Deepu Kotagiri on Jan 2, 2018
Am using apache 180 abs beast model. Yesterday i have met with a seviour accident and injured my leg very badly. I dont no y the back disc got locked in the intense situation and putting my life into risk by even having a good choice of choosing this bike. I also dint have any warning from abs indication. I goint to take this situation very seriously....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — clarification regarding free service [Resolved]

 N.S. Nair on Jan 2, 2018
Free service has been done by charging rs. 260/-. Charge was stated to be for changing oil. The oil replaced was only 900 ml. Is it cost rs. 260/-. Please clarify is it free service or paid service. The service station is dugar distributors pvt. Ltd., indore. There was constant call for service saying that it was free service. But after getting the vehicle serviced the payment of rs. 260/- was asked for. How it can be said free service. For only putting 900 ml. Oil how can the company charge rs. 260/-? Now when this is the nature of free service i am afraid what will be nature of paid service....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — all bike parts are loose [Resolved]

 Shivam Konar on Jan 1, 2018
Dear team,
I bought tvs rtr 200 in diwali 2017, it is observed that most of the parts of bike such as fuel tank, handle weights are loose and shakes by mere simple push. Also liner and shock absorbers makes abnormal noise. I have done servicing last tuesday even the service centre people says that there is a manufacturing defect with those parts. Kindly do the needful asap.
Shivshankar velnani konar...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — battery issue within warranty period

 prakash jay on Dec 30, 2017
Tvs jupiter zx purchased on march-17. I have availed two free service till date and from very first service my scooter had a problem of auto start but service center said about less utilised of scooter. Again i went on 26 dec. And now they said faulty battery. Till today i did not got my scooter. Mh-15fy-4538. Two to three time we went there but did not got any satisfactory answer.

Tvs magic motor, nashik, maharastra...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding tvs sports bike service

 Rajmohan Nagarajan on Dec 30, 2017
My name rajmohan i having tvs sports, today (30.12.17) i went give my vehicle to perambalur district acl tvs station, in their manager is not ready to listen what i am telling about a vehicle and also he abuse me in front of 20 people and scold me. After few minute he refused to take the bike for service. Everyone watching me, in that circumference i felt bad. Anyhow, we are paying for service but how you service manager behaves to me. It is really put me off.
Moreover, i try to call the customer care they didn't pick my call....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache 200 4v rtr chain sprocket noise

 siddharda on Dec 30, 2017
Dear sir myself raviteja i have owned apache rtr 200 4v i had an complaint regarding chain spocket noise after service it has produceed noise they have charged money and replaced new part but problem not rectified then again they replaced warranty part. My question is why dont before they can change in warranty ok then again i have kept for a service at that time i dont have any complaint regarding chain noise but after service again it has started. After my complaint they changed an ordinary chain spocket but till now my complaint was not rectified and main thing after service there is no feed...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — very very worst service

 Arunsonu on Dec 29, 2017
I bought a apache 200cc on april. Free service as been complete that free service also not satisfied after completing free service but service is really wost. On 21.12.2017 i gave bike after free service. Bike self is not working thn frond break is jamed thn some noise also came in chain. On that day one of your manager only attend tha issue. After completing service. I will take a delivery. The bill value is rs.1881. After 1 day same issue in came in my bike. Again i will take my bike to your respective showroom on 25.12.2017. But no responce for the issue just like that they told i will clear...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — hi sir about dealer responsibility and cheatingness

 subhash chandra bose Indla on Dec 29, 2017
Hi sir this is subash chandra bose indla working in sbi, i have taken tvs wego bike at tvs venkatasai dealer in july2017 paid the cash in june between 25 to 29 at peapuly, kurnool dist ap. I got my loan sanction in november and the amount, rs61, 000 was credited to venkstasai showroom having ca a/c with andhrabank, but the amount is not returned to me till now from dealer, i would like to put a case against tvs company. My contact no, [protected] dealer name e shashi kumar [protected], [protected]....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — pathetic experience with rushabh tvs service center pune reg jupiter servicing 29-12-2017

 Prashant Jawale on Dec 29, 2017
I had given jupiter for servicing on 29th dec 2017 at rushabh service center pune. The vehicle was full functional when handed over for servicing. There was noise while auto start so requested to check the noise. They did check and came back with issue with motor used for auto start but it is still functional. Few hours later they came back that more part will need to replaced along with motor. The cost was high so asked them to retain existing parts and let the noise problem persist. We will fix it later. As per discussion it was decided to not make any changes and return the vehicle within 2 hrs...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vehicle no registration

 bucha on Dec 29, 2017
Tvs motor company — no vehicle registration

Submit a complaint
I have purchased apache rtr 160 bike on 14th august 2017 in ramnagar purba medinipur west bengal. But till date they haven't provided me vehicle number. Registration is still not completed. It really frustrating. Post two moths also, i cant drive my bike.

They are giving me useless reason like online charges 500 rto registration

Dealer showroom address - saina motors tvs showroom, ramnagar west bengal 721441
Very worst service, employees are very bad response...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service center in jammu [Resolved]

 srujana333 on Dec 28, 2017
The keys of my tvs jupiter fell off from the scooter while i was riding it in jammu. I do not have a duplicate key. I requested the tvs jupiter center to come and fix it. I agreed to pay the amount they need. I also sgreed to pay the transport charges for them to come to my office and fix it. But they are asking me to get the vehicle to the service centre. With out keys to turn it on, i cannot carry it to the service centre. Kindly request the tvs service guys to fix it or kindly arrange for pick up of the vehicle to service centre. I will pay for it. It has been almost a week since i requested...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — squeaky noise in tvs apache 160 rtr matte blue

 vvr87 on Dec 28, 2017
Whosoever look at the tvs complaints,

I purchased rtr 160 on 10th of november from sri vishnu motors, mysore.

After a week some squirky noise started coming out of bike, which was very annoying while driving. I had given my bike thrice to resolve the issue which they could not be able to resolve.

Though its a brand new bike, i have not expected this kind of experience. To my surprise when i tried to register a complaint on tvs motors official website sri vishnu motors is not showing under registered dealer.

Kindly let me know who could...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — rc is not providing by suryansh tvs, akbarpur, kanpur dehat, up

 Anwar-ahmad on Dec 27, 2017
I purchased VICTOR TVS on 15th September 2017 hard cash from SURYANSH TVS MOTORCYCLE DEALER, AKBARPUR, KANPUR DEHAT, UP, INDIA 209101, after that I went to dealer about 15 times to take RC of my VICTOR MOTORCYCLE. But the dealer is not giving me RC. he says that I should go to RTO to ask the RC. when I go to RTO he says that the file of my motorcycle is not provided by the dealer.

Anwar Ahmad
S/o Mazhar Ali
Vill Mahmoodapur
Kanpur dehat UP
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — worst service follow up

 Anuragazad on Dec 27, 2017
Dear tvs,

I am using apache rtr200 bearing reg. No. Dl5saw6871, i am facing some issues from day 1. Noise from the handle and chain set when ever i usually go for normal service (Binsar tvs delhi) your team does some adjustments and give back to me with the assurance that this will not occur again, but its been one year now still facing with the same issue and your team says now that this parts are required to be changed on payment basis which would be payable from your end, because bike ran 21000km and i am yelling for this problem from day 1 itself, so were you guys waiting for...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Recently Discussed

(4 minutes ago)
One Assist
renewal premium charged without my consent.
(14 minutes ago)
Tata DoCoMo
my balnce is getting deducted due to directly activating vas service
(16 minutes ago)
Rich India Groups
(23 minutes ago)
refund of money which is deducted from my account but the movie ticket is unsuccessful
(25 minutes ago)
Voonik Tech
havnt received my refund

Featured Complaints