TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 15%
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2313
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1309
down
418

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
716
down
215

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
15%
Complaints
2313
Pending
0
Resolved
336
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (271)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — tvs wego battery problem

 Vinoth Kumar GIRI MOHAN on Sep 4, 2018
Does not support kick start without the battery of new model which is having digital speedometer.in regular service what the tvs company people were doing? On 9th service said battery need to change and its of two years old. The new battery is of two years warranty. The battery to be good they said need to ride vehicle for 22000km in two years, but it ran only 8000km. All the instruction followed per service guy! Never do the self start on first ride of the day!!...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — i am complaining about your unauthorised dealer m s vehicle trading pvt. ltd

 vijay9796267089 on Sep 4, 2018
Dear sir it is very pathetic of your dealer who can not provide documents of the vehicle purchased on august 3rd. Sir as i am working in a pvt company it is very hard to come here daily. They ask to ce on 1pm. Sometimes their is light proble, printerp problem or the boss has not come yet.
I am ashemed of myself as i have bought bike from this company. Moreover the sales staff is very rude.
Regards
Vijay...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — handle and front brake under warranty

 Prashantrr on Sep 4, 2018
Most respectfully i beg to say that i am prashant kumar s/o-baidya nath prasad vill+post-daranagar, p. S.-nauhatta, dist-rohtas, (Bihar) pin-821304. I had buy a bike tvs apache rtr 160 (Red). Whose registration no.- br24t2295, chasis no.- md634ke40g2h85168 and engine no.- oe4hg2032688. When i bought a bike, there was handle and brake problem. I had also serviced several times. I had compline many times in tvs helpline no. But my problem was not solved....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — jupiter classic/noise

 Ankur Sharma0102 on Sep 4, 2018
Handle noise is too much on breaker and rear mudguard also noisy i also go on mayank tvs in muzaffarpur and tell them to fix it they add 2 spring on double stand and told me that it will reduce noise. But no improvement still handel and mudguard very noisey and one more thing when i travel in rain backlight fill with water why???
I bought my jupiter classic on 14th may 2018 and i drive my jupiter only 683 km. Why i faces this problem.
I bought my jupiter classic on 14th may 2018 and i go to service centre to complain about meter problem handle problem they told me that jupiter is...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter dicky issue

 vishakhabadhe on Sep 3, 2018
Hello,

I am facing problem regarding "dicky" that is boot of my motorcycle. The service center in my city is just providing a solution for a meanwhile, and the issue is getting arised again and again.

I am very disappointed by the solution your team is providing. Its been a year and till date, the dicky of my motorcycle is not properly working

Please provide the assistance or help if you guys can provide
Kind regards...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — for registration number

 Sumit Kumar Jeh on Sep 3, 2018
देनी ऑटोमोबाइल राजेंद्र नगर पटना से एक tvs jupitor classic scooter दिनांक[protected] को खरीदे थे जिसका registration number मुझे अभी तक नहीं मिला है। बिना registration number के मैं एक साल से स्कूटर चला रहा हूँ जिसके उपरांत मुझे दो बार फाइन भी भरना पड़ा है। और जब देनी ऑटोमोबाइल के पास...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — engine is very much heat in tvs star city +

 Hardik Vyas007 on Sep 3, 2018
Dear Sir
My New TVs Star City + Is heating so much There may be Some setting is missplace by showroom mechanic or owner

Kindly Give Us Solutions Because Showroom Vendor Refuse To Accept This But Engine is Take Very Much Heat In Just 1 KM...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motors — tvs ntorq

 Muneer Vattoly on Sep 2, 2018
Dear sir
I am sabna tc, working in a private firm. I bought tvs ntorq on 10/05/2018 from new top tvs thamarassery. I am not satisfied with the product and service provided by the dealer. With in 3 months it is reported starting problem 3 times. At the time of service they told that the problem is relating to plug and auto chalk.. Any how the problem is still existing. Now iam thinking of filing a complaint in consumer court because the scooter bought only before 3 months. But being an honest customer i expect the remedial mesures from the company. So please take necesery action to replace...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — ams - service dispute

 Kangan Elumalai on Sep 1, 2018
Today i was given my tvs pep plus vehicle to your authorized service centre "tvs olive auto pvt ltd - gurudwara junction visakhapatnam" for general annual maintance service.in which i clearly told the representative that not to change engine oil (I have changed the same only in april 2018) and it was mentioned in their service card also. But the engine oil was changed without information to me. I was forcefully paid the amount (Invoice no:101921 dated:[protected].in turn the representative has argued with me. I don't know where/ to whom i have to complaint. I just posted my feeling here....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — gadi ki passing or gadi ka rto no. nahi dene hetu

 Milind sarpate on Sep 1, 2018
Maine tvs classic moped bike gangotri motors nanded se net cash rs 70000 dekar april 2018 me bike li hai. Isme rto se passing karakar dene ki baat gangotri walo ne ki thi but gadi lekar 4 months ho gaye ab tak na muze rto ki traf se na gadi ka no. Aya hai na mere gadi ki passing gangotri wale kara kar di hai. Mai roj tvs ke gangotri dukan ke chaakar kat raha hu muze hamesha abi rto se tumhari gadi ka no aa jayega bolte hai but no. Kya nahi ata hai apse hatha jodkar namra binti hai aap isme meri madat kare. Ab muze hamesha lagta hai maine kyo tvs ke gadi kharid li hai....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter complaint & no at all support of service team

 swati andhale on Sep 1, 2018
Dear customer care,

I am swati nilesh andhale from moshi, district pune.

I have bought tvs jupiter in july 2017 from sai baba tvs showroom bhosari, pune. But i am facing so many problems since i have taken this bike.
Bike does not starts on button in the first start of morning, i have to start it by kick only. So many times i am facing jerk problem while driving. So speed of bike can not go above 40.

We have informed all these problems to the dealer so many times from where we have taken bike, but they are not at all serious about my complaints....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — registration no provide

 suneel singh bhadoriya on Sep 1, 2018
Maine apna vechicle Jupiter zx date 14/05/2018 ko garima moters Gwalior Madhya Pradesh se kharida tha aaj date tak vechile ka registration nahi mila hai.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — battery jupiter

 Balachandran J on Sep 1, 2018
I bought a new jupiter scooter from kathir tvs trivandrum during march 2018, covered a distance of 867km the battery of the scooter is down. I approached the kathie tvs service centre. I asked for a new battery, there told that it will take one week to get the same.

I am a senior citizen. My doctor advise not to kick start the scooter.
It is very pathetic that tvs motor company is using such a low quality battery to get more profit. I decided to buy tvs jupiter after seeing the rating in youtube. It is purely a cheating. Today is the 5th day i am driving scooter without battery....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter not serviced at all I want refund fake commitment.

 anildrpl on Aug 31, 2018
I bought the TVS Jupiter On 26/Feb/2017 From Shop No-B-1234 G/F Main Road Gharoli-Mayur Vihar Phase 3, Nera Red Fox Hotel, Muyar Vihar Phase 3, Delhi-110096, after 6 month getting trouble, no even its not turning on so sent the scooter one of your authorized dealer in Ram nagar kirana Mandi now they charge Rs 4200 in order to repair but still my scooter is not in working condition, infact when i purchased this scooter from TVS Showroom THey Guys Told i Have 5 Year Extended Warranty For Which i Paid Extra But still They Guys Charging Me For every part & Services . i dont Expected this kind of services...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about rtr 160 race edition

 Sanjay Suryvanshi on Aug 31, 2018
Dear sir,

i bought race edition on 22 june 2018 form narangmotors solan but in two months the front right soker is leaking and bike feels heave to ride during curve and bubling.kindly solve the issue as soon as possible....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — gadi ki passing or rto se no.nikalkar nahi de rahe hai gangotri showroom nanded wale.

 Milind sarpate on Sep 1, 2018
Maine tvs classic moped bike li hai but gangotri showroom nanded wale ne mere se gadi ke pure paise lekar muze rto se no. nikal kar nahi diya hai maine gadi april 2018 me li hai aap plz.isme meri help kare...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — formalities

 vivek singh popo on Aug 30, 2018
Hello, My dealer is not responding t my calls also he have not delivered the TVS Jupiter yet.
I tried to contact him many times but no resolution yet.
I have purchased it on 16 August....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding for best rvs by, binsar tvs(babarpur delhi) after 27th nov 2017

 vinod124prasad on Aug 30, 2018
Hello,

TVS Management Team,

I am so happy today after 4th service of my Bike (TVS Victor Disc). I want to share two main things.
Your products are so good (mileage and look by) Giving full marks
Only problem is for delivered service by your Authorised Dealers.
For an example:- The management team of Authorised Dealers are creating main problems for customers. Before today, The old service management team of Binsar TVS was not good and till now I had not a good experience.
But now New team is so supporting and problem solving nature.
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint ref no - 116416

 daxeshsoni on Aug 30, 2018
My complaint still not resolved from last 20 days when i have inform your toll free complaint number but it is still pending and no further action taken by the TVS MOTOR COMPANY as well as local show room and your local representative Mr Satish Gajjar where i m submit my all photograph but he has not received my call last ten days, here i submit my photo graph with this complaints

My name :- daxesh soni

contact no :- [protected]
my bike running juist 13000/- kilometer...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint regarding tvs apache 2008 model wiring

 Ajeetsangwan565600 on Aug 30, 2018
I have repair my tvs aachache from the tvs agency hisar. Just after th repairing, my bike bike is almost become wrost due to the careless of the workers.
Now i needs justice otherwise i will take legal help from the court.
I am very upset from the tvs hisar bike workers because hisar very very far away from me about 200 km and it is not easy to went there daily due to company's weakness...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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