TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
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1872
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
884
down
306

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
467
down
157

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1872
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — tvs credit service

 ballu1988 on Dec 8, 2017
DEAR SIR i will purchase a new tvs bike on 2014 by tvs credit finance after all installment paid, but my second key is not available i went there many time but not respond todey they said key is misplaced.

so i will complain to consmer court after 7 days.

sorry for that...
Complaint comments  Read comments Complaint category Loans

TVS Motor Company — bike problem in vehicle-tvs

 Shivbaran Gupta on Dec 7, 2017
I had purchased TVS bike.but it got stucked in between road thrice. Service person takes a week to repair it. So it has become cumbersome for me. Again and again I have to drag bike to my home or service centre leaving my other work incomplete.
I am serving as pharmacy assistant in Apollo pharmacy so taking half day leaves again and again is not possible form me.

Please do the needful and resolve this issue

I am mentioning details of my bike and attaching invoice copy for your reference.
Owner name-Shivbaran Gupta
Engine no.-NF5HH1475783
Chasis...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs sport warranty not working

 harshit pandit on Dec 7, 2017
Sir maine apke tvs ki sport 12/10/2016 ko kharidi thi us time company ne iski warranty ke paise liye the or 5 saal ki warranty di thi but 5000 km chalne ke baad meri bike ke lock ki dono keys free ho gyi lock kharab ho gya fir chandiwala motors dausa bolte hai idhar jao udhar jao 3 baar mai service station par gya mere ghar se service station 40 km door hai fir bhi main 3 baar gya and meri bike ki tapit bhi loose hai engine bahut noise karta hai average bhi thik nahi hai and bike ki battery bhi kharab ho gyi hai company ko ek to mera lock set change karke de or meri saari problem solve kare meri...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — new bike stopped working thrice in between road

 Shivabaran R Gupta on Dec 6, 2017
I am mentioning details of my bike.
Owner name-Shivbaran Gupta
Engine no.-NF5HH1475783
Chasis no.-MD625PF58H1H73600
Model no.- TVS SPORT KS SPOKE BS4

I have purchased this bike before 3 months and bike stopped working in between the road three times. I am suffering due to this bike problem. We had purchased this bike for our convince but it seems onerous on us.

Please do help us from these. Bike is having 5years or warranty.

But I think this bike need to be replaced but representative of company said it can't be replaced.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs apache in gt tvs, salem they don't provide rc book

 kamalmech777 on Dec 6, 2017
I am g. Kamalakkannan from salem district tamilnadu. I bought tvs apache 160cc on last november1st 2017 in gt tvs, junction main road, suramangalam, salem. The show room was taken the responsibility of registration of vehicle. Within november 6 2017 registration in rto office, omalur, salem was completed. But still the showroom dnt provide me registration certificate (Rc book) it's more than one month now the registration of vehicle completed. It creates lot of problem for me without registration number for vehicle and rc i was caught by police and paid 500.₹ fine. Please take necessary action...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — shoker not to work properly

 Kukkar Rahul on Dec 5, 2017
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Consumercomplaints.in › tvs motor company › tvs motor company — problem in shoker
Tvs motor company — problem in shoker

2 reviews
Narender kumar 08 sep, 2016ref no 93225
Submit a complaint
Complaint comments  Read comments Complaint category Pharmacy

TVS Motor Company — service in mahenshkhunt khagaria bihar

 Raw1311 on Dec 5, 2017
Good morning.
I am raushan from bihar i have tvs apache 160.
After a minor accident there were some problems so i took service from mahenshkhunt tvs showroom (Dist - khagaria, bihar).
They took 2500 rs instead of very poor service vijer's nut was loose, chain was very tight and lots of nut is missing and no insurance claim, handle is not at proper position.
Your mechanics are behaving like a dalal (Sorry for harse word) i thik there were some personal lust. And in last they took my bikes some part to private shop don't know why?
Please take some action other...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — low mileage on apache rtr 160

 Wolfe on Dec 4, 2017
Hi, i own a rtr 160, a 2013 version.

Hi im having a serious problem with my rtr 160. My mileage has suddenly dropped by 9kmpl.
I have tried everything in my knowledge to solve the issue but in vain.
I have cleaned and retuned my carburettor, replaced the spark plug and air filter element, lubricated the chain and checked the tyre pressure too. I have run my bike on fully synthetic oil since the second service and i drain the oil every 4500kms. But the mileage remains the same at 36kmpl, i used to easily get 45kmpl earlier. Even the mechanics are not able to figure...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs motor company defective scooty pep plus [Resolved]

 Umakh27 on Dec 4, 2017
I recently purchased (End of july, 2017) scooty pep plus at bridge stone agencies - bg-21. This vehicle is giving a lot of problems. It will stop in the middle of the road. Again, if i start it stops in next 10 meter.

I told the issue to the tvs service guys,
First time they told filter is blocked and they have corrected it. But the issue was still there.
Second time they told it has got some issue with coil, they have fixed it on 27th nov.
Again the problem has occurred today (Dec-4th). The vehicle stopped in the middle of the road. I asked the service guys...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — no proper response.

 Akhil.N on Dec 4, 2017
I have given my vehicle (Jupiter), number:tn38cc 7193 for repair on 28th october for an accident case and have paid the advance for the repair on november 4th at
224-a,
Mettupalayam road,
Opp. Ctc,
Coimbatore.
Coimbatore, tamil nadu, india
Pin code - 641043.
They promised to deliver the vehicle in 10 days but they have not responded back properly even after several calls and personal visits to the lotus agency. We even contacted the service manager but the response was not proper. Please do the needful and atleast respond properly to your customers....
Complaint comments  Read comments [1]Complaint category Other

TVS Motor Company — carelessness shown by the tvs showroom people

 Guru Devaramani on Dec 4, 2017
Dear sir / madam

I gurubasavaraj dg had purchased apache 200 bike from one of your dealer, ujjala motors dvg (Dealer code 11091) with employee reference to avail discount. I want to complaint about the manager, mr manjunath of that show room. He called (May be on 22nd/23rd nov 2017) and informed me to come and collect the discount amount. I travelled from my native (On 2nd dec 2017) which is 80kms from davanagere and just 15mins before i could reach there i called the manager and checked if he is at the showroom, he asked to come and collect the amount from the cashier. I reached...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — duped by authorised dealer

 alalwani0 on Dec 3, 2017
I purchased apache rtr 160 dd bike in mar 2017 and had strictly told the dealer that i want 2017 manufactured model and not previous year's. On bill it was mentioned jan 2017 so i was convinced.

As there was upgradation in rto i got my rc very late around may 1st week or so.in that the manufactured month and year is jan 2016, a year older than promised. I raised the issue with the dealer at first he told me that he will look into the matter and contact company but kept delaying it every time. After some months he started ignoring my calls and messages.

I lodged the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — servicing tvs victor

 shiv4511 on Dec 3, 2017
I have done a servicing my bike tvs victor in buland tvs neir rajeev chok gurgaon
I completed to mr. Shiva
1. My bike have frunt brek problam
2 my bike have rear (Beck brek) problam

But they do service only change engen oil and said servicing done and when he give me my bike lots of oile on my bike
I asked for wash but he said no whater in our whater tank thats why we cant wash
I asked abut frunt and back brek thye said its good condition whenever you will come next service that time we will chake...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — about vehicle registration

 Nootan Kumar Meena on Dec 1, 2017
Dear sir/madam,

I have purchased tvs jupiter from subdealer soham enterprises and main dealer is anjinkar tv chandrapur maharashtra on 28 oct 2016 by paying through demand draft.
All the formalities are clear from my end but till date my vehicle is not passed from rto.
They taken my vehicle 4 times for passing but everytime they unable to do the same.
I am fed-up of their service.
Same case with my colleague who purchased vehicle on 28 dec 2016 in cash.
Please guide us in the matter....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defective tvs jupiter

 Anuja lande on Dec 1, 2017
Its highly regrettable that tvs company and the dealers are so careless. It has been just 2 months that i purchased jupiter and its pulling one side from date of purchase i have already complain about this 5 times with dealership but they dont found any solution for this... On 2nd day of purchase it's refuses to self start, randomly stops while riding this problem solved after my so many followup with dealer. It's shocking that the company and the dealers are so negligent. I have alredy tried so many time with dealer but now i m completely fed up with all this.. Its a shame!! And really it pinches...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint regarding the services done by nacharam branch, hyderabad

 shyam1624 on Nov 30, 2017
I use TVS Jupiter. Whenever I gave for servicing I said about the problems I am facing while driving. they use to say the problems are fixed but finally I use to again face those problems within 3-4 days. This time also I gave for servicing explaining about the problems in my bike. Rear tyre was getting stuck while driving. they made a huge bill and finally the problem was back in 3 days. this happens whenever I give for servicing....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter mileage issue

 vimal210585 on Nov 30, 2017
I brought new TVS Jupiter on 12.08.2017. As per company promise 63.5KMPL. But it's giving 36 to 37 KMPL. My scooter chassis No. MD626EG42H1H50143. My mobile no [protected] Vimalkumar E from Bangalore. Please suggest us how resolve this. I was filled full tank petrol by the time KM was 859 KM and after 100 KM again filled petrol. Total 2.71 liters filled. So it's coming 36.9KMPL. Please refer the attachment photos....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — serving done in 5 mins

 KiranDoddi on Nov 30, 2017
- Date: 30 Nov 2017
- Sai Baba Sales Pvt Ltd[protected]
- Worst service. Servicing was promised to be done by 3pm. But when I went to get vehicle at 5:30, it was not done and parked side ways as is.
After having chat with customer care, within 5mins, assistant comes and says servicing done. He just wiped out vehicle and return. Nothing done.
- Re-service my vehicle properly....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — showroom delayed for registration of my bike

 ashis3204 on Nov 28, 2017
This is to inform you that tvs bike showroom, situated in bankura town west bengal is delaying registration of my apache 180 bike which i have purchased from there on 21.09.2017.
One month has passed but till today they have not applied for my bike registration. I have requested so many times but they have not taken it seriously.
They are giving me useless reason like rto delay.
Please look into the above matter. Hoping for a positive response from your end....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — engine overheating

 k.prabhat01@gmail.com on Nov 28, 2017
Hello
I am the owner of rtr 200, i have driving bike around 1400km. My engine is overheating.
Also there is some noise change in the engine flow it is creating some weird tik tik sound.
I have taken that to service center which is at shree sai tvs vashi but the answer that they have given was not justified.
Cause where mentioned was
Off roading, also the breaks.
How can they say without seeing my riding....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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