TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 14%
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2522
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1471
down
451

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
788
down
236

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



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Customer satisfaction rating
14%
Complaints
2522
Pending
0
Resolved
345
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TVS Motor Company Complaints & Reviews

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TVS Motor Company — wrong name of vehicle in rc book

 arjunb.mehta on Nov 19, 2018
The vehicle is tvs star city plus with 110 cc but in registration certificate it is written as tvs star city with 98cc which is creating problem in insurance renewal and when police inspection.
I went to rto and they said that ask the dealer but the dealer kalamkar tvs is not ready to rectify the mistake. The dealer kept my rc with them for more than 3 months and didn't solve the problem. Need help...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — insurance

 Proveen Kumar on Nov 18, 2018
I had purchased btvs sports last year that time sales man told me that they will give 2 years insurance free as per company offers but now wen i went to them they refused me to renew my insurance and said we didn't promise like this before i purchase the bike they called me many times and said we are offering 2years insurance free of cost so i want to why they people making fool to customers....
Complaint comments  Read comments Complaint category Insurance

TVS Motor Company — complaint against tvs dealer

 Sharmendra on Nov 17, 2018
Hi,

I had purchased a tvs jupiter from tvs subhashree motors, wakad. Pune on 1st october and had submitted all the paperwork for finance and vehicle registration on time. Initially the dealership delayed invoice causing cancellation of vehicle loan from hdfc and after multiple follow ups finally loan disbursement was done by 15th oct. After multiple follow up with dealership, my vehicle registration is still pending and papers not sent to rto on time. I got a call today from another dealership (Sai baba tvs) today that chasiment is pending. Why was this not done by dealership (Subhashree...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — faulty service of jupiter

 skyadava66 on Nov 17, 2018
Due to faulty service my scooters clutch assembly jam the scooter is purchased from your outlet om tvs lucknow agency lack of quality mechanic.in emergency repairing is done other mechanic shop. Due toservice centers fault company lose its reputation. Kindly advise your agency to correct the problem of my scoter please. Othewise i writes to consumer court...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — ntorq 125 refund

 vrushank tankaria on Nov 16, 2018
Dear sir/mam,
I purchased tvs ntorq 125 from oceanic motors, gandhinagar, gujarat in may 2018. From the 2nd week of purchasing i am facing lots of issues with my vehicle. It is the worst ever vehicle i have came across with. I have already visited the oceanic motors 8-9 times for the solution but it seems that tvs is not capable to solve its own vehicle problems. And the staff is also not bothered to solve any.
1) firstly i had self start problem form the 2nd week. I took it to the servicing for several times but still my issue is not completely solved.
2) rpm of my vehicle...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — I complaining about tvs bike service and repair problems

 Shrinivas Kendhuli on Nov 16, 2018
Sir. I already sent you a complaint against this issue. So., i reminding you sir,
My bike tvs classic side panel colour is sticking out so please change this panel immediately. I already informed to tvs show room hubli regarding this matter by calling and texting. So no any reply from them. Please let me solve this issue immediately.
Please enquire about my bike problem issue.
1. Bike left panel colour is striking out.
2. During bike repair bike parts properly not fitted with nut bolts....
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — poor service and within one week of my purchase headlamp got fused..

 Rajesh194 on Nov 15, 2018
Worst experience with Tvs.. I recommend not to buy ther bikes... On Nov 11 2018...I purchased My New TVS Apache rtr 160 4v from Savera TVS Guwahati(Assam)..But within one week after my purchase I saw that the upper-dipper light was not working...Wen I visited the service center they informed me tat the bulb got fused..And they are charging money for a new bulb...My question is tat within one week of purchase the bulb was fused and the dealers are not taking any responsibility for that...Being a customer my valuable tym got wasted visiting TVS Service center Numerous tym...If the problem is not resolved...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — selling manufactured defective tvs star city plus bike

 Prashantpawar patil on Nov 15, 2018
मैने ६ महीने पहीले बाईक खरेदी है Iपहीले दिन से उसने मँनुफ्कचर डिफेट था I उसके बारे मे मैने शो रूम पहीले दोनो फ्री सव्रिस के वक्त बताया भी था I उसका माईलेज सिर्फ ५२-५३ मील रहा था I अब ३री फ्री सव्रिस के वक्त शो रूम वालो ने मुझे बताया की उसमे...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs ntorq-125

 ÅkšHåy Ş WīLšøñ on Nov 15, 2018
I have brought my new tvs ntorq 125cc scooter 3 months back. And it has been just 1300kms now. I have done the services properly. Now the major issue which i am facing is the starting problem. Last month when i took my scooter its battery level was quiet down and qas unable to start. The nerby service centre (Tvs) rechrged my battery and still the scooter was unable to start. After which i have visited another service centre and after 2 days inspection they realised that the air filter was damaged... I cleared the issue. Then now again the same issue has hpnd i scooter is unable to start by self...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs wego servicing at pragathi nagar, hyderabad-500090

 venkatchebrolu on Nov 15, 2018
We have given our vehicle for regular servicing at susheel motors pvt ltd at pragathinagar, bachupally mandal, hyderabad-500090 on 03/11/2018. The service engineer told that the battery to be replaced. Since the battery is taken just 3 months back, it is under warranty and i asked to replace with new one.

Vehicle no: ap28bt9300, jc no: 312129, date: 03/11/2018, engineer: b5 rajesh raj

The service engineer, rajesh took the warranty card for battery, but it is not done till today. I am not sure, how it will take this much time to change the battery.

The...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — carburettor / i m complaining about carburettor is not working in new bike apache 160 4v.

 Parul narang on Nov 15, 2018
Dear tvs team, i have purchased a new bike of tvs apache 160 4v & bike chasis no. Is md637ae72j2h72179 & bike engine no. Is ae7hj2165009. Complain is in bike is not running above 55 km speed in 5tg gear when i show this problem to tvs service centre where from i purchased this bike service person said the carburettor problem in bike carburettor is not working properly so need to change carburettor. If this problem is coming is new bike after in 5 days how can i assure from your quality satisfaction i m not satisfy on this i want action for this issue i will going to consumer court & claim my money....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bike registration pending

 Deepak105 on Nov 13, 2018
Hi All,

My name is Deepak Jha from Ambernath Maharashtra, I have purchased new bike (TVS apache RTR 160 4 V) on 23rd sept. 2018 from M/s. Shree Motors ( Prop.-Jitu Patole) at Badlapur, Maharastra 421503, till now I have received only insurance copy. If I ask about my bike registration number & paper they are just ignoring as well talking very rudely.

I have purchased bike through Bank Loan & EMI already started. ( till now 2 EMI deducted ).

If I asked about paper then dealer said that just return the bike take back down payment only. He said that he...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — service promise not done

 Faruck Alam on Nov 13, 2018
This complaint for subir udyog ltd.
P-53, taratala rd. Kol.88
Tvs dealer code :11004
I came here for my 3rd free service on time which they promised. I am on time at 2:45 pm on 13/11/2018 for express service. They also insist me they can do so but they dont. And finally i got my bike at 5:40 pm. Is this called 1hour service promise??
Plz do some action....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — decline 2nd service from 15 oct 2018

 Shiva Goud Vari on Nov 13, 2018
I have visited 3 times to tvs kiran komerical secunderabad ranigung, hyderabad 500003 for second service 1 st service was done on 16-aug 2018 at 968 km .as there have given 2nd service time from 2500km -3000km, i have visited service center at 3050km on 15th oct 2018 now it is 3945 km. even today i have visited service center there are deny to do service and saying employees are in leave. while purchasing time they have said and given express service is available with in one hour there will be delivering it but these service center people are not responding when ever i visited there are decline...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bike locker

 RAMRATAN KAPARIYA on Nov 13, 2018
I bought tvs apache rr310 on 24march 2018 and today i was riding my bike suddenly my engine key fall down in running mode.. Bike is running without key is it come under warrenty?? I have lost my key but speedometer is on it is costly bike but locker is very poor.. So suggest me what i do because i think it's not my fault.
Please help me i'm facing problem...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding wrong billing and extra charges for rc

 Ishan Allawadi on Nov 12, 2018
Dear sir/mam,

I have purchased tvs jupiter which chassis no is md626eg43j3l48090 on dated 24oct 2018 from nmp tvs sirsa. The vehicle was delivered by same day on offline delivery challan. I asked about the bill but they told me that they have applied for the rc so bill will be sent to rto. They did not give me any xerox of bills.
I ask them many times for the rc applied detail and date but they denied to answer. Even they charge 4500/- where the fee of rc is approx 3000/-. Today i checked using customer service app and found the billing date is 05nov2018. Please find the...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — noise in engine newly purchased jupiter

 Jatinuk.jk on Nov 11, 2018
This is to complaint about the continuous repair being done to rectify the voice coming in my newly tvs jupiter purchased in cash. The engine noise voice has been done repaired 3 times by service station but again and again its coming due to which the millage is also giving very low. I am really fed up with this issue and all my friends suggested me to buy activa but i bought jupiter which is big mistake. I am going to take up the matter in consumer court forum.

Tvs jupiter
Pb65as 5465
Jatin kumar
[protected]...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — not providing insurance and tool kit

 baldevaryan on Nov 11, 2018
I have purchased tvs jupiter from d. S. Tvs subhash nagar, near chandervani dehradun on 5th nov. Still we have not received insurance and tool kit till now. They have been committing for next day every time since then. I have not expected this from co. Like tvs. Higly disappointed... Very bad experience.

I have paid money for the above, but not able to ride scooter without insurance. Staff of the dealer is not taking the things seriously....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service of tvs victor

 Mohdsaalim on Nov 11, 2018
I have a problem of battery when i purchase a bike.in a 6-7 months the service department is unable to solve the problem. They are changed the battery 2 times. I have already go 20-30 times in a service center but now i had tired and i don't want to go in service center because they are unable to find out the problem because of lack of knowledge of workers of tvs company if now then tvs is unable to solve the problem then i go to consumer court because when i purchase the bike in a initial stage there is a problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service of tvs ntorq

 ABHIJEET BHALSING on Nov 12, 2018
Sir,
My tvs ntorque bike speedo meter is not working since 1st servicing. I have visited service center regarding the issue in shivam motors jammu. They dont do anything simply saying it's done. Again i have visited ms tvs jammu for same problem. I have done my 2nd servicing @ just 870km running because i have speedometer problem. Ms tvs jammu also not able clear my problem. I have visited 3 times my bike is 3 months old same problem continue from date of purchase very bad service. Poor support very poor. Bike is in warranty. Please provide me new speedometer or clear the problem plz sir...
Complaint comments  Read comments [1]Complaint category TVs

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