TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 13%
Submit a Complaint
2162
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

TwitterFacebookGoogle+Youtube
Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1112
down
367

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
578
down
184

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
13%
Complaints
2162
Pending
6
Resolved
276
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (247)

Complaints with pictures are more trusted and informative    View all

TVS Motor Company Complaints & Reviews

Sort by:

TVS Motor Company — not providing tvs apache after booking the vehicle

 Jai prakash 8910 on May 24, 2018
Sir i had booked a vehicle tvs apache from om tvs agency jamnagar on 22 april 18 .i had given a certificate for that and done the payment also but the vehicle is not providing from one month .they make issue every time .plz provide me the vehicle....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about kottayam tvs puliyannoor

 martinjohn on May 24, 2018
Hi sir
im martin john from kottayam kerala i have a complaint about complaint about kottayam TVS puliyannoor

my vehicle is RTR 200, and on 25th 2017 december i met with an accident and the maintanance will cost about 60000

first the showroom authorities said there is no need of GD entry for claiming the insurance charge they" have doing these type of cases daily" and after two weeks they calls me and told, they can't done it without G D entry and we have to pay the total amount .we tried for GD entry again then police said that it should be get i 4 days within...
Complaint comments  Read comments Complaint category Insurance

TVS Motor Company — about to krishna motors vridhachalam

 Suresh Kattadurai on May 23, 2018
Hi sir i'm suresh from vridhachalam
I buy tvs apache 180 from sri krishna motors vridhachalam last year
Servicing very very bad they don't know anything about from bike
They told me fuel tank capacity 16 litre
But my bike fuel tank capacity 12 litre only
Then i go to ask them they told me 12 litre
Actually the fuel tank how many litre
My bike number tn 91v 5555
My contact number [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — two wheeler complaint tvs star city

 dbverma on May 23, 2018
गाड़ी न MP04QJ3322
चेचिस न MD625FF11H312014
की फ्री सर्विस पर शोरुम द्वारा आयल नहीं डालने पर इंजन बार बार बंद हो रहा है आयल फेल रहा है . शोरुम गाड़ी सही नहीं कर रहे है बार बार दिखाने पर भी . मै दो दिन उपरांत उचित कार्यवाही नहीं होने पर मुझे नायालय जाना...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — essential accessories and rto registration

 Dr Pramod Kumar Agrawal on May 23, 2018
Date on incident - 13/5/2018
Customer mob no - [protected]
Email id - dr. Pramodkumaragrawal@gmail.com
I purchased a jupiter classic on 13/5/2018 from sharda automobiles, begum bridge, opp cantt hospital, meerut. Dealer has not given essential accessory (Mobile charging usb cable and helmet) but charged money for it. Dealer also is harassing for registration formalities even after regularly telling him to do so (About 10 days)....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding late registration

 Manoharramesh14 on May 23, 2018
I bought my cycle in 2017 september. I don't my rc documents. I got my registration no few days back. I don't know what is the problem with the bike.. Are they doing fraud with us. Because i didn't find it new as well. I am not satisfied with the it has to be. I assume something wrong is going.. But am not able to find out. As asual they give number of reasons. As so. Don't know what to do. Where to go. Can you help me out sir. This is my humble request....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — complaint against the delay of 3rd year insurance policy

 Writam Saha on May 22, 2018
I am writing this letter to request a quote from your company for comprehensive insurance for my motor cycle.
I am writam saha. I have bought a motor cycle, apache rtr 180 (Reg no-wb52ac2899), from tvs credit finance, which lone agreement no is k03054tw0061109. According to the contract motor cycle insurance benefit is 3 years. But for 2 years i have got the benefits. The expire date of 2nd year renewal is 15/05/2018.
For the 3rd year renewal i have applied a notice to my nearest tvs centre but i have not get proper result from them.
Company has inform to me by a mail that the...
Complaint comments  Read comments Complaint category Insurance

TVS Motor Company — not received insurance from the dealer

 Jerryphilip on May 21, 2018
We have purchased a tvs jupiter in June 2017 we didn’t received the insurance copy from dealer even after visiting the dealership many times 10 days back we have sent a mail to tvs customer care regarding the same but no use of it yet.
We are not able to use the vehicle without insurance so pls help us to get the insurance...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

TVS Motor Company — apache rr 310 rear view mirror cracked. poor quality material.

 marinerjai on May 21, 2018
Hi this is Jai Singh from Kanpur. I bought TVS Apache RR310 ON 23rd april 2018 from INDIA TVS. Within a month both mirror body developed crack at the axis(spherical shape from where it rotates). I went INDIA TVS on 21st May 2018 and told about the issue to the manager. Manager refused to change the mirror. When i said shall i go to consumer court for this. He said "Jaha marzi jaao". So kindly tell me that is it my mistake that I have chosen RR310 OVER KTM 390. I have paid 2.55 lac to purchase this bike. I was expecting a better bike, but if this is your service. Sorry to say but I will go to consumer...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — extra handling charges included in bike price [Resolved]

 k.t on May 19, 2018
I purchase a tvs apache 160 rtr in trupati tvs kashipur and trupati tvs salesman take me a quation and i speak to salesman i purchase a bike only exshowroom, insurance so salesman ask to her manager sir customer purchase a bike in only exshowroom and insurance so manager behavior is very bad in our salesman no accessories are complusary and ohk finally i got a bike in only exshowroom and insurance but he charge it extra in handling charge of rs 600 rather all charges are include in exshowroom price so what is the charge of handling charge it is very wrong. Invoice amount is different rs 600 extra...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not getting any response relating to the registration certificate given for correction of name [Resolved]

 pratna on May 19, 2018
Hi,
I have purchased tvs jupiter zx (Bx iv) from rushabh autocomponents pvt ltd, s. No 1 to 8, goyal apartment, opp. Agakhan palace, yerwada, pune on 23may, 2017.
I got the registration certificate within 2months of purchase. But even after giving proper details in the form & all the documents required, the father's name got wrong on the certificate. After complaing about this mistake, the showroom manager told me to give the original copy of rc so that they can send it for correction to the registration office.
But its been almost 1 year of purchase & still i have not got...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — non delivery of vehicle

 aditiagarwal45 on May 17, 2018
I ordered for a TVS Ntorq from Neo TVS showroom Bannerghatta road, Bangalore 1.5 months back.

I was promised to be delivered a red colour vehicle in 21 days. I waited for more than 35 days, called them up 6 times, visited the showroom 3 times post 21 days and there was literally no response from them. They kept delaying the vehicle delivery, kept giving silly frivolous reasons in the lines of your sales executive left and hence my file was tasting dust for a while till they noticed, company is not sending red colour, vehicle has some issues with phone compatibility etc. Most unresponsive...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — rtr apache 200 4v black [Resolved]

 Siraj Kouser on May 17, 2018
Hi this is nazim i have brought a rtr apache 200 from tvs kaleido motors which located in mahadevpura in bengaluru on 26/01/2018 they have given the display or demo bike since from when i have brought it it's has very big issue in the like
1 engine bad sounds
2. Full body gets vibrate
3. Engine paint is getting pell out

Still no any call back....
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — poor customer support from dealer [Resolved]

 Karan261 on May 16, 2018
My name is karan singh.

My complaint is related to first service of tvs jupiter. I had completed 550 km and went for 1st service on[protected], but the dealer asked me to come on[protected]. Now again when i went today for servicing my scooter, first he made me to wait for 1 hour and then said that today service is not possible as service bookings are done for the day. If that was the case why he made me wait for that long. Really disappointed from such a behaviour and need action against this. If you people not able to provide proper service then why you make your customer wait for...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — starting issue with newly bought tvs ntorq [Resolved]

 Sadhasivam Viswanathan on May 14, 2018
I recently bought red colour tvs ntorq scooter from sri sai srinivasa tvs showroom, kompally, hyderabad.in first week i observed starting problem with self start as well as kick start. Based on how many days the bike is stand still that long it takes for starting. For stand still of one day i need to kick for 15 times to start. Reported this issue immediately to showroom. They checked and told that rectified. Within 3 weeks, whike i was riding the scooter with family, whole petrol got leaked and bike came to stand still. I pushed the vehicle to showroom. After 2 days they delivered. After 2 days...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — reluctant behaviour, total dissatisfaction [Resolved]

 Daniel1029384756 on May 14, 2018
I booked tvs apache rtr 160 4v red from 'kubera tvs, hsr layout, bangalore's
From the day i booked the vehicle all i got is dissatisfaction from all sorts.
1. I got a delayed delivery - dissatisfaction
2. They delivered a media vehicle which was not supposed to be delivered to any customer - dissatisfaction
3. They took the vehicle back - dissatisfaction
4. They promised that i will this vehicle on one hand and they'll replace it with a new vehicle on another hand.
It didn't happen - dissatisfaction, annoyed and pissed off
5. It's been two weeks since...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

TVS Motor Company — new tvs classic - bad performance and bad service [Resolved]

 Meghan Gruh Udyog on May 14, 2018
Dear team,

My self mukesh shah, booked tvs jupier top model of jupiter classic in april 2018, got the delivery 17th april 2018, got number on 27th april 2018 - mh-12 qk 2802 and that was first day when we started using the moped, on very first day found some sound while accelerating also seems some unknow force on engine which is not make the drive smooth, side glass is rusted, on complaining for this we ahve got answer will be fine in 1st servicing... I drove the moped as instructed below 40 km, almost 1500 rs petrol for 488 km which is 27 average, we again got the answer on first...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — self motor stopped working after 3rd service [Resolved]

 DurgaraoRamakrishna Adari on May 14, 2018
Dear sir,
This is indira from hyderabad. I would like to bring to your note that my scooter battery went dead after 3rd service.

I have purchased tvs scooty on 15th july 2017 from sri sai motors.

Since this shop was closed i took the vehicle to s. S. Motors (Miyapur) for 3rd service on 7th may 2018.

After service, self motor stopped working. When contacted the service center, they said that the battery was low charged and then charged the battery.
After charging the battery also, self motor did not work. When contacted the center again,...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about oil top up charges & consumable charges for free service [Resolved]

 Rameshwar Bari on May 13, 2018
've taken my tvs jupiter to the the kalamkar tvs service center, baner pune. There i've been charged for 'oil supplement' along with 'consumable' and 'engine oil' for free service

Is this oil supplement is mandatory?
Why kalamkar tvs is by default adding this item and charging to every person who is coming for free servicing.
Also, as per 'free service coupon', labor charges are free but still amount of rs. 100 + oil topup charges rs 45 is taken under the heading 'consumable'.? Along with gst on all the above mentioned items.
Request you to look into this matter...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — reoccurring issue not yet resolved-tn 10 ax 3579 - arasu motors - porur-chennai.. worst design!!! worst vehicle!!! [Resolved]

 rajeshkannan.72 on May 13, 2018
Hi team,

This is to highlight that my tvs victor tn 10 ax 3579 facing another peculiar issue that while i go in high speed the engine powered off suddenly then am not able to start either by self & kick start.. I have to kick at least 50 times then it will start but i will again off in 2 km.. Assume that if want to go 10 km i have to kick to restart 100 times. I had similar issue earlier and it was highlighted last service. Mechanic told me that they had changed the coil.. But again i am getting this issue. Particularly when i ride in highway it is very serious that the vehicle comes...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Recently Discussed

(0 minutes ago)
Zomato
app said, "error in payment" and did not proceed to order but amount was debited (happened thrice)
(11 minutes ago)
DishTV
no signal 402
(14 minutes ago)
Airtel Digital
digital tv
(21 minutes ago)
HP India
Hp gas not delivered and subsidy adjusted and still pending the delivery
(22 minutes ago)
Xpressbees Logistics
I have not received my package

Featured Complaints