TVS Motor Company Complaints & Reviews

Dear sir, I have purchased TVS Jupiter 125 around 5 months ago. It is showing issue like self start, it will start and stop in 1 sec is not working Properly. Also i tried to kick start and kick broke off in first kick. Will you please check this issue and revert back at the earliest. Seems i have received a old bike for the full price. This is not what i expected from jupiter after paying so much for the jupiter.

Dear Sir/Madam,

My name is puneeth and we have purchased a tvs bike on may 2023 in chennarayapatan (573116) Mahalakshmi show room but till now we have not received the RC card and when we visit the show room they are saying we have not received i suspect some issue in the showroom bcz we have paid full cash for the bike.
Could you pls help to check.

Purchaser name :- PARAMESHWARA
Bike number :- KA 13 Y 4156
Purchase date :- May 18 2023
Bike module :-Radeon
State :- Karnataka
District :- Hassan
Taluka :- Chennarayapatna

My name is Nazim Hussain s/o Muhammad Ismail add: House no.75, line no.14 ward no.18 Azad nagar uttrakhand, Pin code -263139 and I am writing to bring to your attention some concerning issues I have encountered with the purchase of a TVS RTR Apache 160 2V RK DRUM BSVI, Chassis No. MV634E84N2L02360, Engine No.AE8LN2602407, RTO no. UK04AK0154 from one of your Authorized showroom 'Maa Vaishno Motors' .

I purchased a brand-new TVS Apache from 'Maa Vaishno Motors near darau chhoraha, Bareilly Road Uttrakhand, kichha udham singh Nagar'on dated 22/11/2022. Regrettably, I have been experiencing several problems with the bike since then. The most significant issues include irregularities with the speed meter and suspensions, which produce unusual sounds during operation. Additionally, the stickers on the bike are gradually peeling off, raising concerns about the overall quality.

However, the primary cause for alarm is the discrepancy in the purchasing bill. The date of purchase mentioned on the invoice does not match the date recorded during my first visit to City Haldwani branch 'Nainital Motors' for a bike servicing. This inconsistency suggests a potential discrepancy or irregularity, which raises questions about the transparency and integrity of the purchase process.

I am reaching out to you with the hope that your esteemed company can promptly investigate and rectify these issues. As a loyal customer of TVS, I believe in the brand's commitment to quality and customer satisfaction. I am confident that your intervention will ensure a resolution to these concerns.

Attached to this email, you will find copies of the purchasing bill, along with relevant pictures highlighting the issues with the bike. I kindly request a thorough examination of this matter and appropriate actions to address the problems at the earliest convenience.

I appreciate your prompt attention to this matter and look forward to a swift and satisfactory resolution. Thank you for your understanding and cooperation.

Sincerely,
Nazim Hussain

I have purchased a new TVS Zest on 8th Nov 2023 from SELVAGANAPATHY MOTORS LLP, Madurai - 625007. I paid the full amount of the Vehicle on 8th Nov 2023 itself and received the receipt. TVS Dealer assured that, on 9th Nov 2023, the Vehicle will be registered and delivered to me.

But, on 9th Nov 2023 after my phone call to the TVS Dealer, I was told to pay additional amount of Rs. 4000/- for Vehicle registration process due to...

The day i purchased the scooter in the month of September, i have observed every time while filling the fuel tank that the average is not good. It is giving between 25-35. I use it nearby only and forget about 50, it is not even giving 40-45 average as per your commitment.

I recently got the services done at Sabharwal service center, Rithala, Rohini, Delhi. i told them the issue also but they said that we don't have any setting option to increase the average. They gave us the video link to check the average, after that also i got filled my tank full again and for 50 km, i ran the scooter and then again full the tank...then also it was giving 30 average...All this was discussed with Dilbar Khan, he refused to give me the solution...

Regards
Rajat Goel

I have purchased IQUBE on 30-10-23 and from very first day we are facing suddenly shut down issue while riding and Charging issue also. today I have checked the issue with Chandigarh Service centre but issue is not resolved. There is some technical issue in scooter. Please arrange to Replace my scooter...

I have bought TVs raider bike in the month of June 22. My display not working for the past 1 week. I had given for service at Erode. They denied to resolve the same and directing me to Trichy where I bought the bike.
Need a resolution
TN45CB3261
[protected]

Hai... My name is singo sebastian. And i am from kerala thrissur. I have a complaint about thrichur tvs the authorised tvs two wheeler dealer.
Last 2 weeks ago i serviced my scooter (N torque )and 4 days before it off by running.. So many time that i inform the company but they are very irresponsible.i mentioned my whats up no. [protected].only whats up. Because i am in abroad.. Please take immediate action. Thank you. KL 08 BX 1347.reg no. Of my scooter..
Thank you.

Dear Sir / Mam,

Customer Care Complain No -GR[protected]

I am Nitesh Kumar havining Policy No.3005/O/[protected]/00/B00 (cash less) of TVS / JUPITER 125 DRUM ALLOY Vehicle Registration No - HR26EU0610
Even after the side approval of insurance, TVS Chaudhary Motors has not yet made parts available, daily give a new excuse, we faced a lot of problems, TVS services are the third class, which we experienced in so many days when we got a new date again after complaining to customer care, got it on October 27.

*Regards, *
*Nitesh Kumar*
*[protected]*
*[protected]*

Hi,

We purchased TVS JUPITER 110 on 30/08/2023 from SHELAR TVS Swargate, Pune, Maharashtra.
Contact number : [protected]

Since then, we have always been facing issues with the vehicle.
1. Inappropriate fitting of the accessories.
2. Malfunction indication on 9-9-2023.
3. Malfunction indication[protected].
4. Malfunction indication[protected].
5. Malfunction indication...

సర్ నమస్తే నా పెరు పెద్ది భార్గవి మాది ఖమ్మఁ నగరం మీము tvs iqube s తీసుకుని 2 నెలలు అయ్యింది ఇన్ని రోజులు బండి బాగానే ఉంది మొన్న ఉదయం మా పాపా ని స్కూల్ కి తీసుక వెళ్తుంటే బండి ఒక్క సరిగా స్పీడ్ పెరిగి ఆక్సిడెంట్ అయ్యింది నాకు బాగా దెబ్బలు తగిలాయి మా పాపా కు కూడా తగిలాయి బండి డ్యామేజ్ అయ్యింది కావున మాకు న్యాయం చెయ్యగలరు

Dear sir,
complaint against TVS Motors regarding the faulty TVS Jupyter 125 BS6 top model scooter that I purchased from the TVS Shyam Kripa Automotive on April 12, 2023.
RTO Registration RJ14YK4854
After first service it was starting problem in self starting and missing,
while driving it's turn off many times. I have complaint many times of it on your agency's workshop, Hari krapa Automotive, shastri nagar, jaipur.br...

Hi There, This has been less than two years we had purchased the XL100 and we have spent more than 40 thousand in the service, repair, change of parts as its not working. There are many problems with it and we are tied of doing services and repair. To me it looks like this vehicle is not built in proper quality and the authorized dealers are keep on extracting money without providing proper solutions to the problem. After spending 40K plus amount and trying to repair the XL100, the dealer finally said to me today that i need to sale this XL100 for 20K and need to buy another one as they cant reapir it.

I have purchased the XL100 around 66K and spent 40K for Service and repair. I would like to file a case on TVS for such defective product and due to which i have continuous business loss. For the Business loss i would like to ask for 5Lakh Penalty and provide a new XL100.

Date of Purchase: 20th Feb 2022

Attaching the purchase receipt and the service bills FYR.

Please take immediate action on this.

Thanks & regards,
Saroj

I have ordered TVS Jupiter 125 blue colour on September 4, 2023 and they said they will deliver it in max 10 days. But Its been 21 days (as of today) and whenever I follow up with the person I am asked to wait for another one week. I went to the TVS Walters Velachery showroom thrice for follow up alone and made nearly 15+ calls. I feel like waiting too long for a scooter. I think cars are getting delivered soon compared to Jupiter 125. br...

I purchased TVS IQube on 9th March 2023 from Shelar auto, Sinhgad Road, Pune.

I am facing various issues since the day I purchased the vehicle and
it is still continuing, the
same has been given many times to the Shelar Service Center at Balaji
including servicing last week
nagar, Pune. However the issues are not resolved..

Following are the issues faced:

1. Battery...

I purchased TVS APACHE RTR in 2021 and since then I ve made several attempts to get it corrected but till now iam not satisfied.
The bikes crank shaft is faulty and engine is silencer is making odd sound.

"I prebooked the RTR 310 on August 31st. On September 7th, I sent a cancellation request via email. However, I haven't received any response from TVS despite multiple follow-ups through both email and calls. They provided a Grievance ID: TVS_Gr_[protected]. Each time I call, they assure me it's escalated and promise a call within 24 hours, yet to this day, I haven't received a single call from them."...

Hello Sir/Madam,

I have poor service experience at TVS Shelar service center Bhelakenagar. I had asked to visit 5 times for simply replacement of TVS Jupiter Indicator by this service center. It's very frustrating to get simple part replacement. In addition to this in my last visit they initially confirmed indicator available in stock and opened front body to replace led indicator. Later they realised mentioned part not available in stock so asked to visit again after waiting more than 2 hours. This caused a lot of inconvenience and wastage of time for me. I request to take necessary action on this.

I had booked and paid full amount fortvs iqube on 06 Sep 23 by this mail id and mobile number [protected]. And agency agreed to deliver scooter in 6 days but today they refused to delivery and not provided any detail. It's my humble request not able to fulfill order. Request to refund si that I can go for another one. Chat screen shot agency person attached. I had called another I qube agency in chandkgeda they agreed to provide 5 days . Request...

I am writing to formally lodge a complaint against TVS Motors regarding the faulty TVS Jupyter 125 BS6 top model scooter that I purchased from the TVS Almora showroom on June 4, 2023. I am deeply disappointed with the product I have received and the subsequent lack of satisfactory resolution despite my repeated attempts to address the issue.

Details of the purchase are as follows:
From the very day of delivery, I have...