TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 15%
Submit a Complaint
2211
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1170
down
379

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
614
down
190

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
15%
Complaints
2211
Pending
0
Resolved
327
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — I'm complaining about tvs xl new model [Resolved]

 Azharu Deen on Apr 30, 2018
Hi,
This is Azhar,
We have been using XL new model for 3 moths since from the beginning back wheel getting puncture eventually. When we complained in showroom they are simply saying that we were driving on roughly. This is not at all acceptable. See my father only using this bike . And this showroom people also not responding properly.

Either give a solution for that or take over the bike asap. Details below.

Name : Kasim M
Mob : +91 [protected]
Show room : KSPS TVS, MELUR, MADURAI.
My mail ID : azhar.alfa@gmail.com

T.N.59
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache 180 [Resolved]

 Girish Negi on Apr 29, 2018
Dear all,

I have bought recently (27 November 2017) Apache 180 but it was heating problem with starting, many times I have concern with service center and showroom but no one take it seriously, even my bike under warranty, today I have visited again in service center and they suggested me problem with culach plate and they have changed it and taken all charges including labour as well and even they replaced many other part but bike heating problem still same.
I asked them if problem still same why you did change caluch plate and other parts and why you are asking for money...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — starting trouble to new jupiter [Resolved]

 prakash-sawant on Apr 28, 2018
I have purchased tvs jupiter in may 2017 from your authorised dealer rk motors, ratnagiri. But 3servicing over, 2 times bentex roater replaced by new one,. It is very expensive & i can not aford this expenses after free servicing over. Pl. Do the needful action, otherwise you will have to change this part to start my jupiter scooter free of charge. This is your machanisum mistake. From prakash sawant ratnagiri....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about insurance renewal, wrong estimate given and misbehaviour [Resolved]

 Bhaktahari nayak on Apr 28, 2018
Good afternoon sir/madam, yesterday i was visiting to tarini motors, soro, balasore, odisha, pin-756045, mail id-tvssoro@gmail.com. My self bhaktahari nayak, no.[protected], mail id - nayakbhaktahari44@gmail.com, bike no-od22h6026, apache rtr 160. My complaint regarding, yesterday i was visiting to tarini motors soro balasore for insurance renewal. Insurance renewal guy prasant was given estimate 2500 rupees required for insurance renewal including mcb and discount. Today morning he was calling and told 2950 rupees required for insurance renewal, when i was asking that much amount required, he answered...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — scooty pep+ vehicle registration [Resolved]

 RAGHUNATH YETURI on Apr 28, 2018
Hi team,

I recently bought tvs scooty pep+ (Ts08amtr2520) from vishal automobiles, roshan complex, dnm colony, balkampet main road, sanathnagar, hyderabad, 500018 on 11th march, 2018 by paying full amount in cash (Online transfer). Payment includes vehicle registration and insurance.

Lifetax payment by the dealer was done on repetitive followup after the vehicle delivery of 15 days. This delayed t/r i. E., temporary registration of the vehicle.
The dates of vehicle delivery & temporary registration dates clearly indicate the delay period which can be submitted...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service provided by the tvs showroom staff at kollegal, chamrajnagar district, karnataka [Resolved]

 Chethan Kumargk on Apr 28, 2018
Dear sir., i had purchased tvs xl 100 on 19 september 2017, as i was working in a bank i didn't had any local adress proof hence i had requested for the tr (Temporary registration), that i got it after 4 months of purchase, and there was a mistake in documents regarding hypothication and i requested for correction and again given the documents, but still the corrections is not done, and it has been 8 months i have not got the documents hence registration is not done for the bike, and not getting proper response from the staff, kindly help me regarding the issue....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — below quality product sold as new and disappointing dealers behavior [Resolved]

 butchan on Apr 27, 2018
Purchaseed a TVS jupiter scooter from SNC through Pranay Auto Nerul, first of all vehicle was defective, within few Kilometers riding scooter got stuck, fuel started falling though only half tank was there and filled fuel from reputed Petrol pump by me, as I stay here in a rented flat so Pranay auto was fully lusty and thrusty to collect without address proof charges though I have clearly mentioned that I know vashi RTO agents and I will manage if any issue occurred due to rented agreement submission, its a very disappointing experience I have got after purchasing this jupiter from Pranay Auto Nerul...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — unqualified mechanic [Resolved]

 000silitrix on Apr 26, 2018
Tvs service centre at naharlagun, arunachal pradesh has ruined my apache 200 bike. I did my 3rd servicing for the first time there and after 4 days the bike stopped working. They charged me 2000 to fix that and within a week the same problem happened again. Now they are asking me more money. The bike is not even 5 months old. At the time after servicing i told them that the bike is giving some sound when i press the self button but they ignored it and said its nothing. I want my bike to b fixed. What should i do?...
Complaint comments  Read comments Complaint category Car Service Centers

TVS Motor Company — tvs ntorq grievance [Resolved]

 saneeth88 on Apr 26, 2018
I bought a new tvs ntorq for ready cash without getting any discount on 23/04/2018. The next day itself the scooter got stuck up on the way to my office and immediately i informed my sales person, he arranged to take the vehicle and same day evening i got the vehicle back after changing the carburettor. The same thing happened on the next day after changing to new carburettor. Kindly give me an advice on what should be done from my end....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — service that I received [Resolved]

 Shubham007. on Apr 25, 2018
Hi
Sir/madam
I want to register a complaint about the service centre from which i got my tvs jupiter repaired this showroom/service centre is in kalol named adib auto they never listen to their customers and they serviced my vehicle very badly none of my problems is solved i think they just kept it from noon to evening and just washed it and took some petrol from it and gave me and charged me 540rs their service is pathetic i saw a boy there who was around 16 or maybe 17 yrs old he was treating someones bike very badly and did a small burnout with it and then on first gear pulled...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — jupiter classic scooter [Resolved]

 sumit0708 on Apr 25, 2018
This was my message to tvs complaint department but they give'nt any reply.. Message date[protected].. The complete message written below.

Hello,

I was buying a new scooty jupiter classic from binsar tvs (Shop no. 954e, main 100 feet road, babarpur, delhi - 110032, opp little flower school) on 19-october-2017 when i drive it to my home i was not noticed that fuel was dropping onto the road when i noticed i was going to showroom and full fuel tank empty in 1 kilometer. They advice me that please take this vehicle into basement where they ready new scooty then the mechanic...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint regarding choice number for tvs ntorq vehicle [Resolved]

 sushant405 on Apr 24, 2018
Sushant Patil
contact no [protected]/[protected]

Customer Service Manager
Supreme TVS

Dear Sir\Mam

I Sushant Patil had purchased TVS NTORQ from SUPREME TVS. ON 9/4/18.I bought from Ulhasnagar- 421003
I am disappointed becuse first I selected my Choice Number and was assured that the respective choice Number will be given to me .But the agent has not given respective number and gave me another number.Itotally dislike your service and even I kept my vehicle at your Showroom.Please give me respective number or else I dont want your...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — starting problem in tvs bike [Resolved]

 Parmender Tyagi on Apr 24, 2018
Dear tvs team,
I had purchased a tvs company bike model apache rtr 180 (Hr-26 d f 9029) on 30th may 2017 almost 10 months back from green tvs gurgaon haryana, only run approx 9000km.
In last 10 months we faced following major issues in the product :
1. On three various times bike didn’t start (Not thru self, or thru kick). Even two times we called road assistance services, you may refer to record.
2. Third time before a month, my son was coming on road in evening from palwal to gurgaon, when stopped bike didn’t start again after all efforts. He was very upset and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs apache 180 [Resolved]

 amardeeppanwar on Apr 23, 2018
Dear sir i have purchase tvs appache bike from satnam tvs haridwar
From starting its engine is not working properly i have complen in your head office but tvs have not done anything for me dear sir we want that my bike engine should change it should be new engine but satnam auto person not talk us peroperly please sir help me i am a transgender person...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — aap ke employee ne gali di [Resolved]

 Sonu mirza on Apr 23, 2018
Mujhe call kar ke dhamki di aur gali di 1 week pending hai isliye nanded ki hai employee ye uska contect number [protected] aap ise baat kariye nahi to mai cort se karta hu
Tvs jubiter mh26ay6115 bhokar
Jald se jald karvai kare nanded shivaji nagar branch ki hai patil us app ke employee se baat kar ke muje call kare mu je i soch na pade ga is kebaare me ledos goke aisi baat kar ti hai jo usku samj me aana chahi ye thanks ok...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — default bike given [Resolved]

 Rana33 on Apr 21, 2018
Sir i have purchased tvs apache rtr 200 from authorised tvs showroom rajpoot motors 5 month ago. My bike is giving very much heating problem, the sensation of heat from engine can be feel at the time of riding. The engine gets heated up in just riding my bike 8- 9 km, at 40-45 speed. I ride my bike to the showroom from where i have bought it, i showed them this problem, they told me that this is normal as your engine is new. I told them the engine get so much heated up that my foot resting at restpad experience so much heat that i have burning sensation overthere. They have tested my bike, changed...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter unauthorized free service by om sai auto sales, pratij [Resolved]

 Hardikkumar Patel on Apr 21, 2018
I hardikkumar patel lived in vijapur. I have tvs jupiter. Om sai auto sales, pratij have done free services of my jupiter without make any service.. I don't know om sai auto sales people pratij. I'm living in vijapur and go for a free in apex auto and find out that om sai auto sales pratij completed my free services so i have to pay for free service in apex vijapur. So please refund my money of free services and it's cheating and harreshment with me so give me a compensation to me...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — replace new parts is not original [Resolved]

 Ramkrushna Wagh on Apr 20, 2018
Dear sir/ madam
My self niranjan wagh, kalyan, dist thane
Maharashtra. I had purchased tvs jupiter millenor in nov - 2016. Purchasing period to april 2018 is bike condition is very good services is very clearly, nit, satisfied. But this time april 18 your new service centre open and my bike servicing this days isnot satisfied. Eng can say some problem creat in u r chains part and slip nut and change bodies. But my bike very loudly in running on road and also damage body internal part. This is my first bike thos saving in account and purchase. Those bike daily updowon home to office....
Complaint comments  Read comments Complaint category Banks

TVS Motor Company — company is not issuing me rc of my vehicle. [Resolved]

 Dheeraj Burman on Apr 20, 2018
I've bought a tvs star city plus bike in "october, 2017" from "shiv tvs motors, naraingarh" ditrict - ambala, state haryana.
All money is given to them from me for issuing me rc of my newly purchased vehicle.
But "cheasee number and engine number" of my bike is already punched in name of some person.
I've registered a complaint regarding to this to tvs company. But they're not giving me any satisfactory solution to my problem. Also their employees are misbehaving with me every time i'm calling them by putting my calls on hold, rejecting my calls and even talking with me in a...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — engine overheating [Resolved]

 unvesh on Apr 19, 2018
I was purchased new bike tvs star city plus from raj tvs sanand,
Yesterday its first servicing, after servicing its engine is overheated,
When i was complaining about this all raj showroom executive not answering properly.
Firstly they says that there is mix up of carosine with petrol due to this it is over heating & knocking, when i proved that threr is no any type of mix up later they said that there is mix up of water in petrol while washing in service center & they hand over my bike to me with empty tank.
I need justification for this....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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