TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 9%
Submit a Complaint
2039
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1023
down
347

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
528
down
174

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
9%
Complaints
2039
Pending
1
Resolved
173
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — sampoorna motors hyderabad misuse of tvs brand name

 Parwaty Uday Kumar on Jan 18, 2018
Hi,

My sister purchased TVs Jupiter in September, misguided by the dealer and misused money by dealer and his co partner. She paid 30k and told her to pay more rs.1500 total amount was 31500 and in their dealer transaction shown 30k only after her verification. More false transaction and misleading customer towards other loan instead of TVs credited. If u see the bill you will understand clear drama of entire showroom activity. This came into the light after cross verifying with other small tvs dealers. By trusting tvs she went into loss almost 17 k. I share this bill with everyone...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — fraud [Resolved]

 Abdul mahbood khan on Jan 18, 2018
Abdul mahbood khan
You were speaking that time you tell people we will give the best service here than any other. Our vehicles has been in the servicing centre for the last 4 days.
Your company's says big big things where gone your business ethics. If can't solve my problem than don't make me fool say it clearly.
I also many work's to do. I don't have that time to waste with you and your company
On my first complaint your calls many times. But on second complaint your didn't gave response to me properly this is my third complaint.
If it continues, then I will...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — false commitment regarding cash back

 mrt_nitingupta on Jan 18, 2018
I booked a New TVS Jupiter on 13th Nov'2017 in the name of Arti Gupta and I was told & promised by Sales Executive that if I book TVS Jupiter via Paytm with Rs. 20, 000/-, so I will be getting Rs. 1500/- cash back in my Paytm wallet. So, I booked the same via paytm with Rs. 20, 000/- and rest of the amount was paid in cash on 14th Nov'17 and I got the scooter on the same day (14th Nov'17) but its been more than 2 months since I have not got my cash back and when I call to the dealer they always say we have forwarded your request to the company. I don't think TVS as big brand should make the false...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — clutch cable not available.

 Chiranjit Chutia on Jan 18, 2018
My cluch cable snaps while i was riding on nh-37. Somehow i managed to ride back to home by managing another cable. The next day i searched for the cluch cable in various service centres in guwahati. The only response i received was clutch cable for rtr200 was not available. If parts are not easily available, then tvs co. Should stop manufacturing....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — lack of proper service [Resolved]

 gopalakrishan on Jan 17, 2018
I gave my xl super two wheeler to maruti motors, west mambalam for general service on 31.12.2017. The service was not done properly. There was starting problem and pick up problem in the two wheeler and it was again given to service on 11.1.2018. After the second service the sound is not proper and they have removed the silencer. But they are giving some reason and the service made by them is not satisfactory. I have not received any response form the company till now for the complaint....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — unsatisfactory service [Resolved]

 Gowri Kannan on Jan 17, 2018
Hi Tvs customer care team, I left my scooty Pep + for service on 12th Januar'18, towards the following complaint
Break tight
Left self start not working
Speedometer not working
I have paid Rs. 1, 400/- towards the service but after getting the vehicle from service centre I am facing self-starting problem when I approached the service centre they direct me to change the battery as I don't have any problem when I left the vehicle, pl let me know what's the correct problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs xl 100 hd [Resolved]

 Sheik Mohammed Ali on Jan 17, 2018
I have purchased the vehicle from G.V.motors, velappanchavadi, chennai. the price of the tvs xl 100 hd they have given to me is 42480, on road for cash purchase but the price given by the company online is 34989 on road why such difference and they haven't given the invoice to me and they even told that they have no stocks of front number plate, bumper, service book, tools kit and they have promised to give those on the first service of the vehicle. Kindly solve my problem sir...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs wego -very worst service response [Resolved]

 Jayakanthan Jay on Jan 15, 2018
Owner details:
Name:s jayakanthan
Cont:[protected]
Usage period:[protected]
Bike no:tn 43 v 4772
Problem:not starting

Hired tvs service:balamurugan tvs, vellore

I called admin team and service team they are not responding for last one weak...

They are insulting me badly

Now i am feeling badly for choosing tvs and honda is better in any way
I hate tvs now
Cont me for more details...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — getting delayed in the approval process of my tvs sports [Resolved]

 Shashank3462 on Jan 13, 2018
Hi, my name is shashank tripathi

I have submitted each and every single documents with tvs finance on 18th december 2017 at your authorised tvs show room - supreme automobile (Shop no. 2 vasudha apartment, opp icici bank kalyan murbad road kalyan (West[protected]
I paid 20, 000/- on 1st jan 2018 and the showroom guys told me it will take 7-8 working days only and i'll get my bike soon but unfortunately it is 13th jan i have not received even a single call from their end.
Please look into the matter and get my issue resolved asap

My receipt no. 2017/kr/673...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter.. next complain to consumer cell [Resolved]

 Sharmahitesh7 on Jan 13, 2018
Dear team,

We bought jupiter last year in may, since den only dere is a noise coming when u accelerate it first and also when u apply the brakes. Almost every week we have to visit the service station but the problem is not solved from the dealers end.
Kindly solve dis asap, as further i may have to move to consumer cell.

Hitesh
[protected]
Akhnoor
Jammu
J and k...
Complaint comments  Read comments Complaint category Products & Services

TVS Motor Company — sound comes from my tvs jupiter engine [Resolved]

 Sanjeevkumar10 on Jan 12, 2018
Hi i m sanjeev kumar living in new delhi i buy a tvs jupiter recently there was a sound coming from engine on driving the vehicle this problem is from starting when i buy the product but the authorised centre didn't detect that problem because they can't understand that so please resolve my problem as soon as possible
Phone no.[protected], [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — regarding unfair service of tvs akluj maharashtra dealer [Resolved]

 DrSHAILENDRA MANE on Jan 12, 2018
I purchase tvs jupiter last year.. At 2nd service i complaint one problem i. E. Noise and vibration in rear wheel. Till to date the tvs akluj maharashtra dealers mechanic does not solve my problem. When i request again last week they said that the problem was occured due to loosining of nut and bolte of accessories. Still the problem was occured by increasing order.. Give necessary action..
My name & mobile number is
Dr. Shailendra r. Mane
[protected]...
Complaint comments  Read comments [1]Complaint category Utility Services

TVS Motor Company — serving new bike

 Rajendra nice on Jan 11, 2018
I have perches new bike... I have found a fault in bike about steering... Service center not solving that problem properly..2 month passed... He didn't solve my problem... But it's manufacturing folt is there... So he should solve the problem. Fast...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter basic model [Resolved]

 Sreerama Cheeti on Jan 11, 2018
Dear sir/madam

We purchased tvs jupitor basic model date ;[protected] @sri lv motors d no;5-5-139&139/1, mrr complex,
Vanasthali puram, hyderabad
We did first servicing on complanted noice in the engine thay not responded we given second servicing
On 2-1-18, again we noticed that noice comes on engine the told parak also problem they not deliverd wehcle
Till today all most eight days we calling they not giving clarity answer

So kindly give the clarity whats going on kindly clarify the problem

Regard,
Ch. Rama rao
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — worst bike waste of money [Resolved]

 Sunil Kazama on Jan 11, 2018
Facing problems continuously after first service on 700 kms. I am going to service centre regularly with my problems. They repaired it but after sometime it will be same. My bike chasis got rusted so they changed it. Gear sensor changed 10 times. Master cylinder changed only body engine and tyres are not changed. This bike is waste of money. I waste my time and money....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — poor periodic service of bike [Resolved]

 Dineshrajamanikam on Jan 10, 2018
Hello i had raised a complaint on bike service, 3 weeks ago, that periodic service is poor & not done properly, the mechanic said that all the parts are broken. I have been informed by the ashwa motors that, it will be acknowledged & i will be contacted. But till now i did not here any info from them. Any further escalations available to company?.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — poor service and bad attitude [Resolved]

 rajenderrk622 on Jan 9, 2018
I have bought tvs phonix 125 from company 30th, march-2017. Registration no. Hp14b 5868. Even in begining in 3 months i started suffering with meter problem and that took more than three months to solve. And now it is totally break down condition and lying at service center from one week. Service provider says that it will take more than 15 days to repair. Performance of bike and service my business is suffering badly. Company must give compensation of suffering and business loss....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about your preferred insurance tata aig company [Resolved]

 abhijit.diwakar on Jan 8, 2018
Hello tvs team,

I would like to raise a complaint against your referred insurance company tata aig for tvs jupiter vehicle which i had purchased from shelar tvs pune maharashtra last year 29th april.

The silencer of my vehicle has broken up in last month & i submitted the vehicle to service station to repair it.

The service station as well as myself followed up for several times to tata aig for insurance claim for this silencer, since the vehicle is under warranty period.

Now i have received an email from tata aig that they can't approve...
Complaint comments  Read comments Complaint category Insurance

TVS Motor Company — sub : registration certificate (rc no. pb.10. gq.1483) not to be given by tvs authorized dealer star motors g. t. road jagraon - distt. ludhiana [Resolved]

 Pawan Sahota on Jan 6, 2018
Dear sir,
I was purchased one tvs jupitar classic (Two wheeler) from star autos g. T. Road jagraon, 142026, distt ludhiana, m. No.[protected],[protected].
That above said tvs authorized dealer agreed to me for making registration certificate (Rc) of my said purchase vehicle about one and half months and i was purchase my said vehicle on 30.09.2017. But till today about four months above said dealer has not to be issued my said vehicle rc/registration certificate. ((Rc no. Pb.10. Gq.1483)
And above said dealer has also charge extra amount in my said vehicle insurance....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — to poor product [Resolved]

 Vaibhav agarwal jaipur on Jan 5, 2018
I brought a tvs sport at[protected] alloy wheel, its make me panic by its performance, its just shut off in mid rood, battery has a problem always, even today i have to hire a cab in between my way to designation, i have many bike like hero hunk by seven years but today also its to good by performing. Its a request to take care off or i will suit in last...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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