TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1883
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
896
down
307

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
473
down
158

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1883
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company related photos (207)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — tvs apache 200 parts and services issue

 Naresh_Soni on Oct 30, 2017
I owe tvs apache 200 4v since february.. And i am facing all kind of problems with tgis bike. Worst experience every in my whole life.. While riding my gear lever got loose and it lead to problem in shifting gear.. When i went home i tighten up the nut bolt and it was fine.. But next day again same problem.. I was so busy with my office work that i couldnt visit tvs.. And now my rear seat is stuck, and i am not able to remove it, this all problems i am facing after my bikes last free service... Worst service provided by tvs.
The chain noise is still there even after service. Quality of parts...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — I am complaint about om tvs okhla new delhi

 Sonu5135 on Oct 29, 2017
Hi, i am purchasing a scooter tvs juipter from om tvs okhla new delhi on 2017 and i am going to taken no. Plate and r c. Om tvs has said to me he will not giving rc and no. Plate so om tvs service is very very bad tvs company ka naam miti mein mila raha hai. Om tvs my name is gautam kumar and my tele phone is [protected] please help me and give me my sctoor number plate and rc.

Thanking you...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs rtr 200.given me a accidental bike

 Pradosh hota143 on Oct 29, 2017
Sir, i would like to sys dat, i bought a bike from tvs showroom named jyoti tvs bhubaneswar. When i purchased the bike the bike is not fully prepared and der r so many diffect in dat bike next day when i cmpln. They could not respond me purposely. It's about 15st m not getting my insurance papers. And there r so many defects in my bike but they refused and says me it happened in all bikes. Sir plz kindly help me... Lakshman otta
[protected]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

TVS Motor Company — emi of tvs scooty detail

 Amesh86 on Oct 28, 2017
This is very disappointing to inform you that i have already paid all emi rs 2854 in dec 2016. But still they had not updated on yours system due to that my cibil score was continuously showing negative marks.
This is very disappointing that why i will suffer form yours mistake.
1. Yours tvs credit department regularly made the call and told that please deposit your emi.

2. Similarly the tvs agency ie. Mahavir automobile kurahni muzaffarpur bihar. And their people always call me and told that please come with yours statement. I have all ready sent him through mail and...
Complaint comments  Read comments [1]Complaint category Loans

TVS Motor Company — sport two wheeler

 abbi ram on Oct 28, 2017
I b sravan kumar my vehicle purchased on date : 7/7/2017 from bhavani motors saroornagar hyderabad branch iam having self starting problem since purchased date, so that on my 1st servicing i told to the showroom
Sr. Mechanic but they replied its from manufacturing defect so we inform to the company but i didn't got any response so i dont need sport two wheeler or other wise change my self motor immediately if not then i go to complaint against on tvs motor company about failure service...

B sravan kumar
[protected]
[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs xl 100 bike engine prob

 Shubham Rathour on Oct 28, 2017
Dear sir.
Mene new xl100 kharidi thi or usme 4 month me hi engine prob aagayi
Mene showroom me dikhaya to unhone kaha 1 serive miss hone se compony warrenty khatam ho gayi h charge lagega
Mene charge bhi diya fir bhi 3 month me engine kharab ho gaya h ab kya kare...
Complaint comments  Read comments Complaint category Banks

TVS Motor Company — jupiter tvs ashwini

 Pankaj Pednekar on Oct 28, 2017
This is 3rd time happened with me for my bike servicing. Load hai kal aa jao, time nahi hai jyada scooty hai. I am coming from mumbra to khopat, thane for servicing cz no service center at mumbra bt thane khopat service center employee wrongly used uses n keep customer back n told them ki kal aao parso aao time nahi hai. Kantilal waghmare mob no. [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — fork bend

 Chakri prince on Oct 28, 2017
Dear sir,
Hope you are doing well,

I bought my tvs rtr 160 new model bike this january have done with 3 free service two services to go.. I confirmed from tvs service center that my bike has a fork bend. No accident happened till now. But i see a fork bend in my third service.. I have paid for fork bend removal but still problem exists and also i am holding a insurance on bike.

Chakravarthy
[protected]
Bangalore, ka....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — misplaced my jupiter vehicle handle key.

 Venkateshwar Rao Rekander on Oct 27, 2017
I given my vehicle for 1st service on 25th oct2017 at 7.00am
I given a complained regarding handle problem and center stand problem and came in the evening to take my vehicle i paid rs. 259 for oil change, i handed over the key to the manager mr. Santosh i checked the problems which i told them in the morning but they not rectified the handle problem, i asked manager he told live the vehicle it will be rectify next day they called me and saying sir ur vehicle key misplaced, so kindly bring duplicate key this the kind of service giving by susheel motors pvt ltd. 6-19/3/5/b. Opp metro huda...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs scooty zest 110

 Nina Muppirala on Oct 27, 2017
Hello,

I have purchased a scooty zest 110 from ramkay tvs chennai last month sept 23rd.
The vehicle back wheel got jammed in the middle of a highway with high heavy vehicle traffic causing a risk of my life. This issue occured within a month of purchase and 134kms on odometer.

This is really a very thing and i would like someone from tvs to respond quickly for this.

Best regards,
Nihita m...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vehicle registration number not received

 MohataS on Oct 26, 2017
Hi
I have purchased jupiter bike on 7th nov 2016 in warora. But till date they haven't provided me vehicle number. The customer service is really frustrating and now the owner has stopped responding to phone calls. I have registered complaint with tvs costumer care as well but they only say we will respond soon.

I have registration slip as well as insurance papers.

Dealer showroom address - soham enterprise warora, dist - chandrapur...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs scooty teenz service

 Sangeetha Mary on Oct 26, 2017
My skooty teenz was given for service at mayura tvs centre in vellore. The complaints were vehicle had petrol leakage and the engine was getting switched off while running. Mayura service centre took the vehicle for serdovice, brought it back the next day, said battery was changed and leakage corrected. They charged 1389+40+1150 asannual maintenance charge promising that every three months for a year they will take the vehicle and bring it back after repair. The next day i noticed petrol was still leaking. I went to the showroom and complaned. They said they will correct it, took the vehicle and...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — incorrect documentation

 Samir tumdi on Oct 26, 2017
Tvs motor company — unsatisfactory service received from tvs authorized dealer - matrix motors mira road, thane,

At the time of delivery of scooter, found wrong name and address on all documents i. E invoice & insurance certificate (Even though aadhar card/pan card were submitted while paying advance)

After lots of got the same changed but when i found rc book received after 3 months of scooter delivery which had again same wrong name and address.

I submitted original to showroom for correction and have been chasing showroom manager mr. Bachchan since...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — gear shaft is not available.

 Hiren Nag on Oct 26, 2017
Recently i have given my bike for servicing in an approved tvs service center. It turned out that one of the engine part needs to be replaced. I tried in multiple service centers but it seems none has that spare part available. There is one biggest service center in susheel motors kukatpally, hyderabad, telangana. I came to realize that this part is available with them but they are not willing to sell it to me as i didnt give my bike there.
I have even mailed to service. Support@tvsmotor.co.in and service. Support@tvsmotor.com but to no avail.

Even tried calling customer...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter vibration and tak sound?

 Jayaprakash Bhat on Oct 26, 2017
I own a tvs jupiter for last 3 year. I have vibration problem in front of the scooter. Mainly it is the clutch. Tvs mechanics have changed some parts of the clutch and the problem still exists. I am sick of visiting tvs service centre again and again.. I want you to help me with this. The scooter is not running smooth and ever time during pick up and braking this vibration comes in front at the footrest. The vibration is so much that it even makes noise. Help me!...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — rear brake not functioning good

 Kathiresan1991 on Oct 26, 2017
My name kathiresan,

Working as a employee in tvs scl padi,

I bought jupitter zx bike in lakshmi tvs dealer svs motors reg no: tn13 k3889 on 25 aug 2017

After one week i have doubt about rear brake function
And went to show room, they adjusted.

After that i did my first service,

On 20/10/2017 am going to my office in 40 km /hr, while driving infront of my bike another bike slow down immediately, for avoid collision i put rear brake
Fully but bike not stopped and met accident.

After return...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint regarding poor after sales service

 Yash haria on Oct 25, 2017
I have purchased aapache rtr 200 this year in january from the innovative automobiles which is located in mumbai in bhandup. I have a complaint that they do not inform regarding the service of the bike and they fool the customers like when i purchased the bike there were scratches in it. For insurance they told that 100% claim and after purchasing the bike when i had randomly askd them then they said it is 100% only for the metal things but the 80 of the bike is of fibre like this way they try to fool and sell the bike. This means that tvs does not care for the customer satisfaction they do only...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defective scooter

 Narenpra on Oct 24, 2017
Hi respecter sir/madam

My name is narendra prajapati. I purchased my bike on 24/8/2017 from hare krishna tvs showroom. My registration no. Mh47z3311. The very next day it started giving me problems. The bike has not even completed 50kms. And i started facing problems 3 screws got loose, some clips got broke from front part of the body, the scooter was vibrating, even after few days chamber started leaking and the worst part which i have never seen in any scooter in my life that after rain whenever i opened the dicky i found water in it.
When i went to tvs motor they said me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — battery problems in tvs apache rtr 200

 Rohit Janaswamy on Oct 24, 2017
I purchased an apache rtr200 4v from tvs kubera motors, hsr layout on 11th july, 2017.

I went to my hometown on in august for about 15 days. When i came back, the bike didn't start. I got it jump started with a local mechanic with another battery. I rode it for another 10 days or so without any issues. But after that, one morning again the bike didn't start, but i was able to push start it. Since, that day, i had to push start it everyday. I approached trijal tvs (Marathahalli) as its near my house to get the battery charged. Even after charging the battery, from next day onwards,...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — zest service

 Sneha Anj on Oct 24, 2017
I have purchased a zest from navyug motors and it has been billed in the name of prakruthi motors. I am also working in automobile field (Honda cars) so i know the importance of servicing the vehicle in time. I haven't missed even one service. I met with an accident on 11/6/2017 and the vehicle was dropped to navyug motors for repair. They kept the vehicle with them for 2 months without status updation. The owner of navyug motors used to tell that he will text me everytime but not texted even once. Atleast received the vehicle in same condition as i had given. Also they didn't give my toolkit back....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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