TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 13%
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2591
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1518
down
461

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
813
down
246

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
13%
Complaints
2591
Pending
0
Resolved
349
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (321)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — moped servicing

 Manish Rmz on Nov 5, 2018
Hi this is manish
Today morning exactly at 9:45 i gave my vehicle for servicing it's 6:00 pm when call was been made regarding the proceedings i wasn't informed clearly regarding the status of my vehicle he said he would call me then after 45 minutes when i called he hasn't picked up my call.
Later he says that nothing has been done yet and he wants me to bring the vehicle tomarrrow
Important issues
1) silencer problem not done
2) tyres to be changed not done

Morning he said me the cost of tyre is around 1800 but as per online websites as well...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — against vijay tvs, avadi regarding poor customer service and fake promises

 Balasubrahmanyam Narendra on Nov 5, 2018
I have bought a new tvs jupiter basic model in september. Dealer has charged rs. 70895 approx including insurance, registration and essential spares. But they didn't provide me any bill/invoice except a hand written bill. Next the letters jupiter on the vehicle are not properly sticked and felldown somewhere while riding. Up on asking dealer told us to arrange the letters and do it properly which is not done properly. On the day of first service also they didn't react properly and does scratches to our vehicle. Customer service is very pathetic. I wont suggest anybody to buy a vehicle at vijay tvs...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — pathetic servicing scooty (jupiter)

 Bhawna Sarkar on Nov 5, 2018
I got my scotty's first service done 01nov18 from tv's service centre rajapuri (Dynamic motors pvt. Ltd). They did the worst possible service ever. At the time of service i told their head that there is a problem with the pickup. I thought i will b good after first service, bt after first service i found that the brand new jupiter's condition is more worst now. Beacuse after service the scooty is not taking self start after end no of try it will start after kick's and that to scooty will keep on getting off again n again. Still there is problem with pickup and there is a weird sound if speed go...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — bike provided is not proper

 vicky bhamra on Nov 5, 2018
Hi my name is bhupender bhamra i have purchased tvs apache rtr 200 v on 18th oct 2017 number mh 47 aa 0288. It has been just one year and 2 times i have replaced the battery has each and every alternate month bike battery get low.

Daily my bike travel 70 km then also i dont how the battery gets drained out and also speaking with the tvs service station guys they were not ready to replace my bike battery.

So it's the humble request to you guys i want to return this product and i am not satisfied with the bike i am using.

Thanks

Bhupender...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not solving problem

 Aakash Shivadkar on Nov 3, 2018
Jupiter bike lete huve muje 1 saal huva hai tabhi see lekear har roj gadi band hoti hai 10km chalane ke baad tabhi see lekear service center nee aaj taak problem solve nahi kiya, gadi warranty, insurance, aur free servicing ke hone me baad bhi ye harami ne thik see kaam nahi Kiya
I m waiting u r call...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service and battery

 Ashishovaa12 on Nov 3, 2018
I am ashish
I have tvs ntorq scooty
And no. Is mh47 ae8803

I have facing problems with my scooty

Tvs matrix moters

Sanghvi nagar, hutkesh, mira bhayander road, mira road e, maharashtra 401107

This service outlet not giving
Good service

My ntorq has horn problem

But when i go for this in matrix motors they solved it and new battery problems are occurs.

And when i ask for this they said me it will take minimum 10 days i ask them why 10 days.

They said you will...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — brass city motors, moradabad is cheat me

 विकास खुराना on Nov 3, 2018
Mere dwara ek scooty brass city, moradabad se[protected] ko 65500 ( on road with assesries ) me kharidi gai thi, jisame inhone mobile charger nahi diya aur bill bhi aaj[protected] ki dopahar 13:00 baje tak bhi nahi diya aur RC bhi aaj hi mili hai ....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not provided accessories on taking amount

 Jabir1990 on Nov 1, 2018
Hello,
I bought tvs jupiter on 1/11/2018 from kubera motors, the main dealer of tvs motors. While registering he had commited to provide accessories for rs 4000 which included mobile charger but ultimately he did'nt. So i asked him for discount to which he denied. Also the number plate was not painted. The salesman named kulkarni was very impolite and did not respond to the concerns.
The address of kubera mootors
No 1506 19th main 11 th cross, sector 1
Hsr layout,
Bangalore-560102
Ph[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — after sales service and repairs

 prateek dhamija on Nov 1, 2018
Its been more than 1months since my bike tvs apache 160 4v is sent to sanjay tvs rudrapur for accidental repairs but since then there is no progress regarding the above stated matter and when asked about the status your officials say that" company is not manufacturing the bike products. Please look into the matter as soon as possible and please do inform the customers that you are incapable of giving the after sales sevices and parts after selling the products.
Thank you...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — additional charges for emi

 abhishek Agrawaln on Nov 1, 2018
We submit our monthly emi to tvs. But there is indirect charge deduction from my bank account.
The charged amount is 290. The date of deduction is 31 october 2018. There is two times deduction in same date. I attached a screenshot here. You can see there.
My problem is that why there is additional charges applied even we paid the monthly emi.
Solve our problem......
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — emi

 Md Farhan Javed on Oct 31, 2018
My name is Md Javed is my complaint to Mujaffarpur's showgirl named Guru Gobind Singh, who has won the blue bike for three weeks of January 2018 from the EMI on 2542. My bike's registration number BR06BK3125 I have not only got money from the account but I did not pay any money from my account only, but I have said that you have given money to the cash agency and how much money you have received and that I am going to penalize my income issue please solve...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — noise from engine or sprocket

 malik pradeep on Oct 31, 2018
I bought Apache Rtr 200 4v abs last 10 days ago .I found a strange noise from engine .First service has been done. But that noise i found till now, it comes when i drive at 70-80 km/h speed .No solution has been found from service center . I want to replace my bike due to this reason .Its fault of company or it's a defected piece of company....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding the company fitted battery issue

 kuldeepgaurr on Oct 31, 2018
On dated 8th november 2017, i bought a tvs jupiter from perfect automobiles (Gstin: 06cuppp2319q1zv) 1887/8c, air force road jawahar colony, n. I. T faridabad 121001. I am facing the issue with battery. As per warranty card of battery it shows one year full replacement guarantee. But when i was went to the amco battery dealer they said that warranty date already passed by 5 months. How is it possible before purchased the vehicle battery. They have given me the claim rejection letter.

My contact no : [protected],
Name : birjesh kumar.

Our tvs jupiter purchased...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not talk in proper way and misguide to me and many fake promises, and not fulfill any promises, so my father is totally harassed...

 Buggan Singh Thakur on Oct 31, 2018
Sir,

I mahesh singh, working as a daftri in central cooperative bank, kapurthala. I have purchase the tvs jupiter in chirayu autos, opposite atwal gas, circular road, kapurthala (Punjab), ph:[protected] on dated 28.10.2018 (Sunday) amount of scooty 73321/-.. I have paid the whole amount to agency by dd 001480 dated 29.10.2018 amount 73321/-, but he did not response properly. Mr. Veer singh, mr. Dilip and chirayu motors owner did not talk properly, for this way my father mr. Mahesh singh and me totally harassed by the owner and sales executive. Today till date any bill given to me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — problem in my battery from past 4 to 5 months

 niluovee on Oct 31, 2018
Good afternoon,

My self nilesh b borde purchase tvs jupiter in aug 2017 from rishab motors pune. After one year of purchase as on date bike running is 4500 in year. My wife hardly drive 5 km every day from home to office and back home. From past 4 to 5 months my bike battery discharge very often we have operated bike without button start. Now i have given my bike to your service center for checking as per them battery is very weak but two months above the warrenty. My question to him that battery life is only 1 year?. I have purchased new bike bcoz of good service and satisfaction....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — sound from discs

 Kalyanam Daya Sagar on Oct 31, 2018
My name is daya sagar. I purchased apache rtr 160 4v dual disc varient on may 3rd 2018. There are many fit and finish issues but i thought iam nitpicking too much. But since day 1 while i am applying brakes a weird high pitched scratching sound was coming from both the discs. I have complained at the showroom multiple times but the problem is not at all getting resolved. I feel as if i purchased a 100 year old moped. This sort of negligent behaviour is highly unacceptable which is highly damaging for a company that wants to become a premium brand in indian market. Please kindly resolve my problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — scooty jupiter

 Hemant2099 on Oct 30, 2018
Dear sir
I have not satisfied on tvs coz my scooty clynder kit 1 time change in scooty buying after 7 months and now same problem again after 9 months
I have very pain fully your mahalakshmi showroom on dhanouri
Any time creating a new promble and not any satisfied answer your workshop employ
I have dropped my scooty so many time in service workshop and evry time dropped my scooty 3 days 7days 5days but I have not satisfied any time
And now my scooty stopped my home & this is not working coz my cylinder kit again faltered
Sir pls help me...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — disk locking issue

 Sanju Mirani on Oct 29, 2018
Worst bike ever i have purchased in my life... Breaks getting lock and its a big risk to life... Done 4 times repair of breaks under warranty which tvs doesn’t resolve issue its manufacturing issue may stop playing with human life... Money doesn’t matter it all... Its been run only 3000 kms faced more den 5 issue from date of purchase really unsafe bike......
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter problem in engine start

 arpit1997 on Oct 28, 2018
I had purchased a tvs jupiter scotty on 10 august 2018 and from the start of the first day scotty had a problem in startring. We had contacted the service centre four times they always service the scotty and returns the scotty and the problem in starting never stopped. The company told us that the problem will be resolved after few weeks of running the scotty.
The scotty had a tremedous amount of difficulty in starting and even the choke does not help.
We cannot imagine such a poor response from a company like tvs....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — this satisfaction against type bubbling

 Rajeev bhatti on Oct 27, 2018
Dear concern

Greeting for the day
Hope you are doing well.
I purchased tvs star sport on 17 october 2018 from ahinsa tvs motor showroom devli main raod 110062.

There is an issue of bubbling with rear and front type therefore i visited om tvs service centre to fix it, but they referred me to vikas tyres j-1/376 dda flats kalkaji new delhi 110062.

In reference note service centre clearly wrote to replace the both tyre, but mr vikas rudely denied it by saying he can resolve the issue by fitting some settings in type.
I allowed him for...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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