TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 14%
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2384
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1381
down
431

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
748
down
225

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
14%
Complaints
2384
Pending
0
Resolved
341
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (284)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — charger

 Devendra Mayekar on Aug 25, 2018
Dear Sir, i had purchased a TVS Jupiter classic on 17 August but i didn't get charger in it, i asked them they said its cost Rs-450/- but when i went their for inquiry for Jupiter classic that time they said charger available in it now when i purchased it doesn't have charger in it. Plz help.waiting for reply...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — 16/8/2018 purchase jupiter complaint

 Yashesh P Oza on Aug 25, 2018
I purchase new jupiter at down town motors, but my compliant on at on first day... Starting problem and wheel balancing.. Not attending properly to customer.. Thay have fix time for lunch, tea time.. Etc...
I repet visit at on 24.8.18 with same problem... Same as staff not responding..
I repet visit on 25.8.18.. Fill job work card... And lets see about tomorrow.....
Complaint comments  Read comments Complaint category Other

TVS Motor Company — clutch plates damaged due to lapses in service

 Amit Chohdhary on Aug 25, 2018
My bike tvs apache rtr 160 was serviced on[protected] invoice no 3843 at your authorized service centre shanti motors, rani bazar bikaner rajasthan. Due to lapses in services my bikes clutch plates damaged. Now when i approached to your service center they are saying we will give discount on labor charges. Since its the fault of your service center i will not bear any charges for the same. We request to give me the 100% discount on charges...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — dl5sat4822 my vehicle service in garima automobile workshop after service vehicle not start crank but not start.

 raj..kr on Aug 25, 2018
Many times vehicle visit in garima automobile after service in every visit vehicle not start, after service rear wheel jam, noise, after clutch shoe replacement clutch shoe main nut loose found clutch shoe set damaged and dealership said to my father aapne bahar se chidwai hai. And found in your workshop all bolt of housing loose maximum missing. After service last three days my tvs jupiter not start no one understand the problem of customer. You are manipulate your customer. Dl5sat4822. My number - [protected], [protected], [protected]..

Garima automobile manager - [protected]
I...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — tvs jupiter classic scooter service issue

 Peeyush Singh on Aug 25, 2018
Dear sir i have purchase scooter in nov 2018. There is a defect in engine of my scooter. I have complaint the problem in 2 nd and 3 rd service and after that 3 or 4 times but my problem still not resolved. My scooter number is up 81 bu 6319. I will purchase the scooter from malhotra tvs samad road aligarh (Up). My name is peeyush singh and my no is [protected]. Please help me in resolving the issue otherwise i will take a help of consumer court. Its very bad that your experts check my scooter 7-8 times but unable to find the exact problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — ex showroom price difference

 siddharthmore5 on Aug 24, 2018
I have taken the quotation of jupiter base model in hem agencies satara maharashtra on 19th august 2018. But in your jupiter official website the ex showroom for satara town is rs 53269 and hem agencies have quoted me rs 57129 for ex showrrom base jupiter model
I want to know why there is difference in ex showroom price on your website and the dealer is quoting much higher price?..
I have a mind to purchase the jupiter... But to have it by the price you have given in your official jupiter website... Pfa for quotation and online ex showroom price screen shot..
Pls revert to...
Complaint comments  Read comments Complaint category Unauthorized charges

TVS Motor Company — tvs service center forgot to fill lubricating oil... engine choke

 skykota on Aug 24, 2018
I have purchased tvs jupitor just one year before.in 4th service, i given to supreme tvs service center at dombivali (E).in evening, i picked my jupitor as usual after servicing. I cross checked with service engineer about lubrication oil filled or not and told me that he filled surely.

After few kms, my scooter stops and engine choked. I took it to service center and i told to replace engine. But they are still convincing me to change only engine damage parts but can not replace whole engine.

I explained that after engine opened, my scooter is second hand and efficiency...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — accident bike repair

 Vishal bana on Aug 24, 2018
Dear sir

Sir my tvs apache 180 cc white colour registration no up 14 dh 0592
Stand in tvs showroom from last 15 fifteen days
Due to an accident, no work done from when i stand my bike to till date
G. S. Moters ghaziabad meerut road says that part is not available
Please highlight this issue otherwise i will go to court
Because i have no other vehicles for going to office
Ghaziabad tvs showroom
G. S. Motors
Please solve this quarry
Asap

My mobile no, [protected]
My name. Vishal bana
My email....
Complaint comments  Read comments [1]Complaint category TVs

TVS Motor Company — waste service by tvs

 Aravind Bhimineni on Aug 23, 2018
Waste service. late delivery of papers. rude behaviour with customers. Robbing petrol from bikes while serving. Not delivering the bike with good servicing. Mileage not giving perfectly after they servicing. Please take upon this. This complaint is about from. Tenali vamsi motors beside busstand....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not satisfied with servicing,want to refund the charges

 SUNNY JUMBEY on Aug 23, 2018
Hello, Kirti Kumar Joshi Here,
I have a Complain Regarding Servicing of my TVS WEGO Scooter (MP09SR2398).Today(23/08/2018) I gave it to Milan TVS Indore for Servicing as there was a continuous vibration in the lower part of the silencer. They charged Rs. 1017 for the same but even after servicing I am facing with the above mentioned problem.They are saying that there is risk of losing Silencer in resolving the issue which is not a professional reply from your side, if you are not able to serve, than please Refund charges taken from me.I am attaching invoice also.
M.NO.:[protected]
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — arasu tvs service center - poor quality

 hbaskar on Aug 23, 2018
My vehicle Scooty Zest TN22DC8524 is having starting trouble - neither able to start using self nor kick starters. Even if it starts after kicking 15-20 times, i can drive only for 1-2 kms and again the engine goes off.

Clearly explaining the problem, I have given my vehicle at Arasu TVS Service Center, Porur, Chennai yesterday 22nd Aug 2018 for repair.

I did explain to the staff who attended my vehicle that I already changed the fuse twice in last 2 days but it is of no use as the engine will go off in short distance.

I received around 12 noon today...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — pick and drop facility issue

 prateeksharma6888 on Aug 23, 2018
Today i have gone to aditi automobile whose address is c-2 sector-10 noida for servicing my tvs jupiter, when i have reached no body have attend me from the last 30 mins, after that i have seen one poster in the service center mentioning the free pick and drop facility but when i asked to give this facility, they denied to give and said that the poster is misprinted, after that i have gone to mr. Keshav tyagi (Service manager) he also saying the same thing which the service supervisor said.
Please don't put wrong poster in service center, i am also attaching the poster pic which i have taken...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — motorcycle

 NK LAL SONS on Aug 22, 2018
Hii dear sir or madam,

5 months ago (In nov-2017) i have brought 6-tvs star sport motorcycle for my own tractor sales bussiness.
But i have lots of issue regarding motorcycle like startup problem, missing trouble, cylinder compression issue.
I already discussed above issue with bundi tvs dealership. No action is taken by bundi tvs dealership.

So i requested to you please resolve these issue as soon as possible.

Thanks & regards
Mahendra marwara
[protected]...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — complain about dealer

 sanjayanand39 on Aug 22, 2018
Sir i purchased a tv's scooty online from paytam with transaction i'd no [protected] on 20 aug and the dealer was s k tvs shop no 14, 15 subash nagar, new delhi, 2nd s k dealer, block 4a, tilak nagar new delhi 110018
Sir when i went to select scooty at s k tvs showroom at tilak nagar before five days, there sales man told me on road price of rs 58074 inclusive foot rest, side stand, indicater burger, mirrors, matt, charging point & front tokari and said all colours are available with them
I made the payment of rs 51663 online on 20 aug 2018 through paytam for scooty
When i went...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — authorized tvs service center - dapodi

 raj394294 on Aug 21, 2018
Hi,

I am trying to write a letter to the Century TVS service care (Dapodi) where serviced my bike after my bike was starting in the middle of the road. The work done on the bike was half-assed and I am pissed.
1. A month back my Apache RTR 160 (MH12 NF9560) had a starting problem in the middle of the road when Dapodi service center guy toed my vehicle to the service center.
Then he did some repairing and the bike started.
2. On very next day again I had the same problem and I am again pissed in the middle of the road, again toed my vehicle by myself at night...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding cibil score

 Rajesh2190 on Aug 21, 2018
Since my CIBIL score are getting lower every time i took an report in which it shows I have loans in TVS CREDIT loan A/c: TN3000TW0051098 worth Rs; 45745 due amount to be payed. Which actually I haven't took any loan in they organisation because of this my score are getting lower be each month.I can't even apply any new loans because of this issue . kindly help me to resolve this issue if possible.....
Complaint comments  Read comments Complaint category Loans

TVS Motor Company — self start and kicking

 Pradeep_1307 on Aug 21, 2018
I have purchased the zest scooty on[protected] from binsar automobil, 100 foota road shahdra east delhi.

Since the very first day the self start and kicking is not working properlty even they have changed the battery after purchasing of one month.

I would request you to kindly get it replaced with another one and otherwise i would have no option to go to consumeer court.

With regards,
Pradeep verma

M [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — damaged my vehicle

 jai2121 on Aug 19, 2018
I left my scooty pep for service at sbm ayanavaram on 18th aug and taken delivery on 19th aug... There are too many scratches on the head light cover on both the sides... I’m not getting proper response from service centre executives. My vehicle number is tn05 au 6217... I’ve never experienced such a worst service in my life. Please replace the damaged parts at the earliest... Hoping to get some justice to my grievance...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about faulty tvs ntorq 125

 shridhar12345678 on Aug 18, 2018
Dear sir/mam
I am shridhar g kesarkar from dombivli, maharastra. We purchased your tvs ntorq 125 engine no. Ag7fj103132. Chasis no. Md62ag71jf44069 vehical no. Mh 05 du 2736. From your authoried dealer r. K automobiles, shop no1, 2, 3, 4, vishwaroop apartment, mahatma phule road, garibacha wada, dombivli (W) 421202. Mob no.[protected] vikas kadam.
After your first service in shree laxmi automobiles shop no12, yogayog building, ghanshyam gupte cross road, dombivli west 412202 on 01/08/2018. I face several problems like my vehical get's sudden stop. It looes its ignition.
We...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — dealer ask for a higher price at haldwani

 S k bhatt on Aug 18, 2018
Sir, i am planning to visit and purchase a new tvs jupiter from nainital motor haldwani but the dealer at haldwani ask for a higher price as compared to the price provided by the tvs website. He also ask to pay for handling charges i. E rupees 600 extra. He is not providing side stand, foot rest seat cover etc with the new scooty as described by u. Please tell me about the complete scooty with external parts that the company provides to a customer....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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