TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 15%
Submit a Complaint
2217
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1170
down
380

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
616
down
190

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
15%
Complaints
2217
Pending
0
Resolved
330
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — hello sir/madam

 Ashwin Hrithik on Jun 10, 2018
Hello sir/madam
I bought an apache rtr 160 model four months ago from a authorized dealer of yours in wall tax road. My bike has very low pick up since the day i bought it and i hav filed complaint regarding this issue a couple times. They accepted my complaint and serviced the bike but i still face the same problem. So i request you to replace my clutch assembly and help me experience a better ride....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint regarding the authorised dealer

 Saurabh Karnik on Jun 9, 2018
The dealership u&v tvs as been delaying my number plates for a whole month now! I have even recieved the rc book/card from the regional rto. Too much delay and the dealer blames the rto's process for it whereas the government office was prompt in providing its services. Driving my vehical like that without a number plate is very risky and i cannot do anything if its stolen! Moreover cops have stopped me twice because of that. It has been more than 2 months and i have not recieved any update from the dealer! They also started my vehicals registration process 1 month after it was sold and i have a...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — battery problem [Resolved]

 Swati Sanu on Jun 9, 2018
Hello sir/madam,
I have purchased tvs wego brown on 30/8/2011 from trijal motors bangalore, the details of the vehicles are here
Vehicle number ka 53 v4198
Jc no:46266
Frame no:md626ag46b1h96079
The vehicle has battery problem, i used to give it for servicing.. After servicing the starter used to work... But now the starter is not working because of battery issue,,,
The vehicle is run for only 7000 km as of now..
We have got to know that there was fault in battery system of tvs wego and company has agreed to free replacement of battery we want...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs apache rtr 200 4v 2016 [Resolved]

 akashjaf on Jun 9, 2018
Hi my name is akash chaturvedi. I am an owner of tvs apache rtr 200.
From few days there is noise coming from my bike's engine this is coming after changing the clutch center hub. So i took my bike to the service center the name of the service center is arvind tvs agra after visiting there they refer me to shiv shakti tvs. After going to shiv shakti tvs they started analysing my bike they told me that please wait we will solve ur problem. They started opening the engine with hammer and chisel which resulted scratches on bike's engine by seeing this i asked what you guys are doing they replied...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs meera friend worst customer service

 brinda brinda on Jun 8, 2018
My dad bought tvs vehicle 2 weeks back and referred me to buy tvs vehicle using refer tvs meera option. This week i made full payment for new vehicle. During invoice generation referral code which i got from tvs meera was not working. When i checked with the customer care, they told there was a problem in it team and asked me to wait. I waited for 2 days. But of no use. They didn't get back to me and didn't solve the issue. My dealer told already wrong information is entered during invoice generation. If we did for multiple times then invoice itself blocked. So i asked my dealer to proceed invoice...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not getting good mileage of my tvs star city [Resolved]

 SUBHANKA PATRA on Jun 8, 2018
I am using tvs star city 110 cc bike which i purchased on 25/5/16 from bangalore tvs showroom. I am not getting the mileage of my bike. I am getting the mileage between 35 to 45 mileage. Number of time i tuned my bike from kubera tvs hsr layout service center as well arunagiri motors bomanhalli. I am not satisfied with my mileage. I am not getting what to do. My bike service is already done from my expert mechanic. No body is able to tunned. Please help me....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — some engine problems. and some back side problems [Resolved]

 Sunnybadgal96 on Jun 8, 2018
There are problems in my jupitar mopat.. Some is in engine.. And some is in back side... Mein deilar sunny motors gurdaspur sub deilar sat kartar adda kot mohan lal.. They do not listen my speak.. What i can doo.. Please help me sir.. I request you. There are four monyhs left expire warrenty in of jupitar mopat.. Please help me sir. My contact no is [protected]...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — scooty pep plus [Resolved]

 Amit.sandhya on Jun 7, 2018
We have purchase scooty pep plus on 24th March from Anjali service center and within one month self start stopped working, when we went to the dealer place for complain then they said there is battery problem please take this to service centre and get it repaired. When we asked them why they gave such defective vehicle then instead of helping they said you have kept the tank full and not used for few days that why this happend. I need replacement of my new vehicle or suggest some alternative...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — staff and service [Resolved]

 Harpreet.si on Jun 6, 2018
Worst experince not satisfied with the staff no proper explaination regarding finance no proper customer services no water facility not satisfied with working condition no proper banking facility provided for the convenience of the customer very confused staff members not well maintened office condition of the showroom too worst finally it forces us to to change the company....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter classic / worst service [Resolved]

 Kodher Maideen on Jun 6, 2018
Worst customer service .Working style is bad. Product finishing is worst
Service are worst .Respective person are not there. So many time i meet show room manager but only give a ans but don't complete my complaint . And bending are so many works in my bike. I amkodher my ph num [protected] . I buy a in (varsha tvs vanavampet ) this service center...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — slackers at indian tvs motors bengaluru [Resolved]

 Kushal Naidu on Jun 6, 2018
Hey team, i need some help from the higher management as i have booked a ntorq from indian motors tvs #madiawala bangalore, now i had paid the downpayment and even the loan amount is also disbursed to the showroom, just apart from the cheque leaf i have submitted all the documents, and i said it will take time till friday to get my cheque book and then i can submit the cheque leaf! Now these guys are telling me that they are going to cancel my vehicle, i need your urgent help and importance towards this issue and get this resolved at the earliest

Regards,
Kushal naidu...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — my newly purchased scooty is in idle due to meter problem [Resolved]

 Malay.roy on Jun 6, 2018
Dear sir,

Please be inform you that i have purchased one tvs wego 110 scooty from you on 14.04.18 (Engine no. Dg4lh1755576 and chassis no. Md626dg49h1l58283) from your showroom addressed 1, simultala lane, bhadrakali, ps.- uttarpara, hooghly - 712232 in the name of pushpa roy.

But sorry to address you again that in the date of purchased the meter of this said scooty was not working even fuel gauge also and during highlighted the same to your manager and mechanics on that day they told "it will active after inspection done by local rto within one week time and you will...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defective product [Resolved]

 s@JJAN14011 on Jun 6, 2018
Hello sir/mam

I bought tvs jupiter on 28 june 20178 and today it is just 28 june 2018 i am complaining you because tvs sangam batala road amritsar from where i bought jupiter are not helping me out. I got defective jupiter. The alignment of the handle bar with vehicle is not straight. I told them from the day about handle bar but they said it is my confusion. The handle bar is not at centre and as well as free on left had side not right hand side.

They are not helping me out...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — vibration in new bike [Resolved]

 adarshvats12 on Jun 5, 2018
I bought a tvs apache rtr 160 in feb 2018, the day on which i bought it the bike is having so much vibration and despite complaining multiple times to the service center, the issue has not been resolved yet. The bike's engine makes so much noise that no one wants to drive it on more than 40km. I told the mechanic of tvs about this and he says that apache bikes make noise and vibrates a lot. Is the way tvs handles their customers....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — damage vehicle during delivery

 Ja586243 on Jun 4, 2018
Hi team,
i have purchased tvs ntorq 125cc, during delivery find out vehicle is damage and checked by tvs engineer. And they have promised to replacement of thr part after 10 days. Its been 2 months. Tired of calling them there is no response.

Need justice.

Regards
junaid ahmed
[protected]
citizen of india...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — sales and documents problems [Resolved]

 asif2ali on Jun 4, 2018
I am purchase tvs victor black silver color purchase date 02.02.2018 but he is a given the bill 2 days after he was changing the color deep sky blue and insurance 2017 model bike come and after 45 days rc book come 17.03.2018 in rc book color deep sky blue come immediately i am going show room he is not giving response he call monday 19.03.2018 i not satisfied please help me when i purchase this bike 15 times i am going the showroom right now is not giving me rc still pending please help me i am attaching the invoice and other documents prakuthi tvs showroom ganaganager bangalore...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — apache rtr 200 headlight issue [Resolved]

 Ashok. B on Jun 3, 2018
Hello,

My name is ashok. I would like to raise a complaint about the apache rtr 200. I have bought the apache rtr 200 on april 14th 2017 (Bs4) and within a year i have faced issues with the gear sensor, chain sprocket and now i come across with a new issue about the headlight. Low beam headlight is not working and it's confirmed by the tvs authorised service center that the filament is not working properly which i need to change it.
It's just a13 months of 18200kms usage and i didn't expect that i will face these many issues....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — no proper service or proper customer response [Resolved]

 Mukunda kumar on Jun 3, 2018
Hi,

The tvs hari motors located in hari nagar is very hopeless showroom. They won't address any customers properly. Even if we want to give the vehicle to service, they won't collect saying too many vehicles already present. Also even if they service, the complaints won't be addressed properly. When asked about them they just tell some lame reasons. I recommend ppl not to do business in this showroom. Please take appropriate action...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complain ref no 107435, call closure code 04074 no resolved yet. [Resolved]

 Chandra Kant Upreti on Jun 3, 2018
TGC motors pvt ltd invoice no 499 dt 30/04/2018, paid service, total amount Rs605/- charged but complain of scooter not resolved. Back wheel creating noise. Purchase date 17/4/2016 and km run 7846. Job card no 14817. Rough behaviour of staff at service centre. Extremely unsatisfied. Pl do me favour. Waiting your reply since 30/4/28 as I lodge complain at customer care....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — replacement of my tvs rtr 160 bs4 fuel tank [Resolved]

 dharmesh.kr2010 on Jun 2, 2018
Date: 24/02/2018

Client: saibaba sales pvt. Ltd., sr. No. 19/2, wakad - hinjewadi main road, pune - 411057 (Phone - [protected])

I have some issue with my fuel tank for my bike tvs rtr 160 bs4. My tank fuel tank cover was not working properly, hence i asked them to change, the cap. They did but some how my fuel gauge started behaving wrongly. It is showing half fuel tank full while my bike is on reserve. They said they will change it back in feb 2018. But still get no help from them.

I need to get my fuel tank replace as soon as possible....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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