TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 14%
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2382
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1379
down
431

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
747
down
225

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
14%
Complaints
2382
Pending
0
Resolved
341
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (284)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — poor service for my scooter

 Ruma1808 on Sep 17, 2018
I have raised a complaints with reference number 119501 and i have been promised that one of the executive will visit my house to look at the issue with my jupiter scooter. I got a message from shree sai wheels asking to visit their workshop. My complaint was specifically against them as they dont have good mechanic to resolve the problem. Please re-look at my original complaint and resolve the issue

Regards
Chiradeep bakshi...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — had booked a vehicle and paid advance money. yet to collect the vehicle, a lady who claimed to be wife collected the money without my knowledge

 pintooganguly on Sep 16, 2018
I nirmal bhattacharya had booked a vehicle tvs jupiter and paid rs 40, 000 in the month of april (On loan exchange) at shree sai tvs, shop no 5- plot no 25, sec 1, nerul east, mumbai pune highway service road. Monthand a half back i checked and was informed by priyanka sales executive that a lady had come down and this sales executive handed over the advance money to her without my knowledge or any written approval. She says she is my wife, i have a divorce proceeding pending and do not understand how can the sales executive hand over the money without my written permission. Please let me know how...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

TVS Motor Company — service complaint 5702

 Avinash C J on Sep 16, 2018
Hi, recently few days before i gave sooty zest for service, issue:. Iginition problem. Yesterday they serviced and delivered with list of changes which costed rupees 2813/- including 1825/- for amc. They said they changed fuel tube and other tubes. Also they serviced electric wires. Today again it did not start. I checked from bottom of the bike and i could find they have not changed any tubes and wiring were just tapped with old. Scooty zest tn 11 3983. Jobcard:5702. I need to escalate this issue not doing proper service and fake complaints....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs service very very poor

 Ramesh Khilery on Sep 16, 2018
In my kalamkar tvs showroom, i had given my bike for the apache rtr 200 service on[protected]. When i was on a motorcycle delivery on[protected], when there was a piece missing on the bike, i asked the sales manager when i after the bike was given then it was said now, i did not get any response waiting for 30 minutes and they do not have any parts available. Your verry verry poor service of kalamkar tvs baner...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — distributor service

 nazeeb khan on Sep 16, 2018
Hamne tvs jupiter scooty 13/09/2017 ko qamar tvs sambhal ke yaha se kharidi thi jiski service ham time to time kara rhe hai, abhi hamne 06/07/18 ko bhi service karai, us service main unhone scooty main mobil nahi dala aue mobil ke rs bhi hamse le liye jiski wajah se scooty band ho gayi jab hamne apke distributor se kaha to woh hamse gali galoch karne laga aur dhakke dekar bahar nikalne ko kahne laga hamari scooty usi ke point par hai aur woh kuch sunne ko tyar nahi hai aur bhi bhut sare customar hai jo uski gali galoch se preshan hai apki company ka naam kharab ho rha hai, ab humari scooty bekar...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs ntorq 125

 Saiddy Bhat on Sep 16, 2018
I recently bought tvs ntorq but it has manufacting defect.. I does not run property.. Starting issues.. Power issues.. Im facing many problems.. It is just 10 days old.. Kindly help me.. I have paid 72400 cash.. I need replacement as soon as possible.. Bohat problems aarahi hai display band hota hai chalte chalte.. Engine bhi band.. Speed breakers p asaani se chadti nahi hai.. Agar maine 72400 kharcha kiya toh kis pay kiya aisi defective peice k liye kya.. I want replacement thank u very much

[protected] is my cell number.
Email :- saiddybhat@gmail.com...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — running repair service

 nareshrana798 on Sep 16, 2018
Sir,
I purchased jupiter in aug 2017 from tvs dynamic rajapuri, dwarka, delhi. Three days back my speedometer stopped working. I booked an online appointment with with the same tvs service centre for today 0900 hrs. I reached there 15 min early, my turn came at 1015 hrs, i was told a cable of speedometer is broken and i need to pay. I asked how come in one year did it broke and why should i pay my vehicle is under primary warranty. To this i was told things which i didn't understood. I had wasted much time so i agree that i will pay for the same. Then i was told that the small 2 inch spare...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vehicle registration number

 ashrey khera on Sep 16, 2018
Saibaba sales chinchwad pune (Pin-411044) is not giving my vehicle apache rtr 160 registration number from last 60 days. I have been charged thrice by the traffic policeman during this time (App. 1500 rs.), everytime i make a call to the showroom they made some nonsense excuse and asked me to call later.

Pls do the needful. I am fed up of their service now...
Complaint comments  Read comments Complaint category Other

TVS Motor Company — part not replaced in warranty

 SACHIN RAYKAR on Sep 15, 2018
Dear sir
I have purchased tvs ntorque 125 cc bike at april end from sidhhivinayak tvs showroom.
Sarvice is very bad, no technical person for sarvicing bike. Not serious for customer requirements.
After 4 month my bike silencer cover welding broken.
Showroom not ready to replair this.
Please improve your fabrication welding.
Bracket fitting and give customer satisfaction.
I want to replace my silencer cover with tvs cost....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs kubera showroom creating nuisance to neighbors

 sgp112@gmail.com on Sep 15, 2018
Hi sir, madam,

Tvs kubera showroom in malleshwaram (Link road) bangalore, 560003, is creating nuisance to neighbors. Showroom/service center is close to residential area and frequent bike honking, accelerating to high noise, during vehicle wash sound creation, making surrounding areas unhygienic are creating disturbance to senior citizen and children and affecting there health and studies. As a right to life, i request concerned people to close the showroom or move beyond the residential area.

Thanks for your concerns....
Complaint comments  Read comments Complaint category Neighbours

TVS Motor Company — for service & re cell value

 vijay@619 on Sep 15, 2018
Good noon sir/ma'am

This is vijay puri goswami. I am very excited when i purchase tvs jupiter classic from bhilwara rajasthan pin code - 311001 showroom name - vinod tvs showroom. I am unhappy after purchase not for company. I unhappy because when i was run only 30 km. Than i change my plan to tvc jupiter to tvs appache 160 rtr 4v so i ask my jupiter value which is only 30 km run than show room says that 51000/- value of my jupiter. And i pay 67000/- for my jupiter. Only 35 km run my jupiter and prize decries rs. 16000/- unbelievable. Than i purchase bajaz pulser. So first impression...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — unsatisfactory servicing and repairs

 Hfl mishra on Sep 15, 2018
I got my veh serviced on 08.09.2018. I drove my veh to service stn. A tril run prior to undertake servicing was carried out by rep of service center. An estimate of approx 750/= was given to me (Including servicing charge and change of service kit). Latter in the evening when i went to collect my veh i was told that air injector was broken and an addition charge of rs 750 was taken from me. The unserviceable item was handed over to me. When i querried from them that with the part broken, can a vehicle run smoothly, as my veh was in good running condition. No one was ready to reply. With a doubt...
Complaint comments  Read comments Complaint category Unauthorized charges

TVS Motor Company — payment

 A1ebctv2 on Sep 15, 2018
Payment was deducted from my bank account and payment gateway shows that payment successful and order was confirm but again showing me order was not confirm so i had to call flipkart but there is no any response regarding my deducted balance total amount deducted from my account is rs.6029. On 14th september 2016.11:26 pm.
My ragisterd mob is [protected]...
Complaint comments  Read comments Complaint category Online Shopping

TVS Motor Company — tvs jupiter defective model

 Bakshic1 on Sep 15, 2018
I own a tvs jupiter. And have starting problem from the beginning bsiv. I had purchased the vechile in the month of november 2017.in the month of july the vechile stopped functioning and this had been towed to vashi agree sai wheels tvs service station.
They took 4 days to resolve the issue had finally changed the spark plug and told me that issue resolved and charged me as they said spark plug is not covered in the warranty.
Now i have realised they had done nothing as the problem reoccurred. I m unable to use my scooter. I beleive the shree sai wheelservice center at vashi nahi...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motors — we want apache rtr 160 (hyper edge) old model

 ANIL CHARY on Sep 14, 2018
Dear sir,

This is anil, from hyderabad, telangana.

Sir, i want apache rtr160 old model.in hyderabad city old model not available.

I waiting for apache old model for since 2 months.

So many people here same as like me.

Please take customer feedback.

Please consider my request. And kindly inform to me about bike.

I need,

Apache rtr160 (Hyper edge)
Black color
Dual disk (Double disk break)

Please confirm to me.

Thank you.

Regards,...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — spare parts availability

 Shahab alam on Sep 14, 2018
I m live in varanasi.
Meri apache 180 bike ka oil seal 6 month se kharab hai but wo kisi bhi service center par nahi mil raha hai mai kai month se try kar raha hu.
I m very sad pls salved my problem.
My contact no- [protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding worst service of my vehicle

 Ruhan khan on Sep 14, 2018
I had serviced my vehicle in Bharat TVS . I had told them to service my vehicle and change the brake liners. The didn't serviced my vehicle properly and they didn't give me the old liners which they had replaced.. the brake is totally not working from the date they have serviced my vehicle. So I need you to immediately look after it.The supervisor are the worst and don't know it how to speak .. I want an immediate response and immediate action to be taken on them
Your sincerely
Ruhan khan...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaints against supervisor of tvs seven point workshop kolkata

 Anyara Khatoon on Sep 13, 2018
I have made a claim in respect of my bike TVS Victor (Reg. No. WB20AY2503) which had an accident recently causing a big dent on the fuel tank. Your Service Manager started the work taking approval from the insurance company namely ICICI Lombard (Policy No. 3005/TV[protected]/00/000) without my consent. They didn't replace the tank and left it with the dent although I requested them to replace the tank. I told them to ask me and take my consent before working on my bike as soon as they get approval from the insurance company. Due to their negligence my bike couldn't be repaired. Now I request you to...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

TVS Motor Company — spare and service issue-inv.no:sb-60

 Nidheesh Kumar on Sep 13, 2018
Service issue for my TVs Jupiter 2014 model,
Showroom address- Thundathil motors, sbh building, mallapally road karukachal(thundathiltvs@gmail.com)
Complaint is speedo meter not working, roller comb, left mirror, oil seal, and front vibrations, , ,
Service start date is 8sept2018 and 13sept showroom executive called and asked the service is redy, total payment is 4400/-
Am unsatisfied for the above service..please do needful as soon as possible
Thank you
Nidheeshkumar.k
[protected]...
Complaint comments  Read comments Complaint category Unauthorized charges

TVS Motor Company — deva motors hongasandra bangalore 560068 taking customer for granted and treating customer as beggars

 Shvetha k m on Sep 13, 2018
Dear sir/madam,
This is additional to my earlier complaint,
Today they called for delivery of my jupiter vehicle at 10am, after reaching there at 9.45am they give me a shock to pay rs. 1, 680/ balance to be paid at 10.30am, as per the earlier breakup i was supposed to pay rs. 690/- there was no clarification for the additional amount given after repatdingly asking for, they did not give proper explanation. Pay the balance amount and take delivery of the vehicle, since today was aspouics day we were planned well in advance for delivery same was informed to them also. We paid the balance...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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