TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1883
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

TwitterFacebookLinkedInGoogle+Youtube
Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
895
down
307

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
473
down
158

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1883
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

Sort by:

TVS Motor Company — no proper response.

 Akhil.N on Dec 4, 2017
I have given my vehicle (Jupiter), number:tn38cc 7193 for repair on 28th october for an accident case and have paid the advance for the repair on november 4th at
224-a,
Mettupalayam road,
Opp. Ctc,
Coimbatore.
Coimbatore, tamil nadu, india
Pin code - 641043.
They promised to deliver the vehicle in 10 days but they have not responded back properly even after several calls and personal visits to the lotus agency. We even contacted the service manager but the response was not proper. Please do the needful and atleast respond properly to your customers....
Complaint comments  Read comments [1]Complaint category Other

TVS Motor Company — carelessness shown by the tvs showroom people

 Guru Devaramani on Dec 4, 2017
Dear sir / madam

I gurubasavaraj dg had purchased apache 200 bike from one of your dealer, ujjala motors dvg (Dealer code 11091) with employee reference to avail discount. I want to complaint about the manager, mr manjunath of that show room. He called (May be on 22nd/23rd nov 2017) and informed me to come and collect the discount amount. I travelled from my native (On 2nd dec 2017) which is 80kms from davanagere and just 15mins before i could reach there i called the manager and checked if he is at the showroom, he asked to come and collect the amount from the cashier. I reached...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — duped by authorised dealer

 alalwani0 on Dec 3, 2017
I purchased apache rtr 160 dd bike in mar 2017 and had strictly told the dealer that i want 2017 manufactured model and not previous year's. On bill it was mentioned jan 2017 so i was convinced.

As there was upgradation in rto i got my rc very late around may 1st week or so.in that the manufactured month and year is jan 2016, a year older than promised. I raised the issue with the dealer at first he told me that he will look into the matter and contact company but kept delaying it every time. After some months he started ignoring my calls and messages.

I lodged the...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — servicing tvs victor

 shiv4511 on Dec 3, 2017
I have done a servicing my bike tvs victor in buland tvs neir rajeev chok gurgaon
I completed to mr. Shiva
1. My bike have frunt brek problam
2 my bike have rear (Beck brek) problam

But they do service only change engen oil and said servicing done and when he give me my bike lots of oile on my bike
I asked for wash but he said no whater in our whater tank thats why we cant wash
I asked abut frunt and back brek thye said its good condition whenever you will come next service that time we will chake...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — about vehicle registration

 Nootan Kumar Meena on Dec 1, 2017
Dear sir/madam,

I have purchased tvs jupiter from subdealer soham enterprises and main dealer is anjinkar tv chandrapur maharashtra on 28 oct 2016 by paying through demand draft.
All the formalities are clear from my end but till date my vehicle is not passed from rto.
They taken my vehicle 4 times for passing but everytime they unable to do the same.
I am fed-up of their service.
Same case with my colleague who purchased vehicle on 28 dec 2016 in cash.
Please guide us in the matter....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defective tvs jupiter

 Anuja lande on Dec 1, 2017
Its highly regrettable that tvs company and the dealers are so careless. It has been just 2 months that i purchased jupiter and its pulling one side from date of purchase i have already complain about this 5 times with dealership but they dont found any solution for this... On 2nd day of purchase it's refuses to self start, randomly stops while riding this problem solved after my so many followup with dealer. It's shocking that the company and the dealers are so negligent. I have alredy tried so many time with dealer but now i m completely fed up with all this.. Its a shame!! And really it pinches...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint regarding the services done by nacharam branch, hyderabad

 shyam1624 on Nov 30, 2017
I use TVS Jupiter. Whenever I gave for servicing I said about the problems I am facing while driving. they use to say the problems are fixed but finally I use to again face those problems within 3-4 days. This time also I gave for servicing explaining about the problems in my bike. Rear tyre was getting stuck while driving. they made a huge bill and finally the problem was back in 3 days. this happens whenever I give for servicing....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter mileage issue

 vimal210585 on Nov 30, 2017
I brought new TVS Jupiter on 12.08.2017. As per company promise 63.5KMPL. But it's giving 36 to 37 KMPL. My scooter chassis No. MD626EG42H1H50143. My mobile no [protected] Vimalkumar E from Bangalore. Please suggest us how resolve this. I was filled full tank petrol by the time KM was 859 KM and after 100 KM again filled petrol. Total 2.71 liters filled. So it's coming 36.9KMPL. Please refer the attachment photos....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — serving done in 5 mins

 KiranDoddi on Nov 30, 2017
- Date: 30 Nov 2017
- Sai Baba Sales Pvt Ltd[protected]
- Worst service. Servicing was promised to be done by 3pm. But when I went to get vehicle at 5:30, it was not done and parked side ways as is.
After having chat with customer care, within 5mins, assistant comes and says servicing done. He just wiped out vehicle and return. Nothing done.
- Re-service my vehicle properly....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — showroom delayed for registration of my bike

 ashis3204 on Nov 28, 2017
This is to inform you that tvs bike showroom, situated in bankura town west bengal is delaying registration of my apache 180 bike which i have purchased from there on 21.09.2017.
One month has passed but till today they have not applied for my bike registration. I have requested so many times but they have not taken it seriously.
They are giving me useless reason like rto delay.
Please look into the above matter. Hoping for a positive response from your end....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — engine overheating

 k.prabhat01@gmail.com on Nov 28, 2017
Hello
I am the owner of rtr 200, i have driving bike around 1400km. My engine is overheating.
Also there is some noise change in the engine flow it is creating some weird tik tik sound.
I have taken that to service center which is at shree sai tvs vashi but the answer that they have given was not justified.
Cause where mentioned was
Off roading, also the breaks.
How can they say without seeing my riding....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — about highly disappointed on service [Resolved]

 sandy.28 on Nov 26, 2017
Iam a customer of ur company. I have purchased a tvs apache in the month of february 2017. From the starting i have giving my bike for servicing at the susheel tvs nizampet hyderbad.. Bt every time iam highly disappointing the service.. At last recently i have giving for paid service at the same location bt this time they have given me with water wash nothing has done to the bike.. Iam highly disappointed on ur service. Is this the way you treat ur customers... I have called them on this issue but no one given proper response.. I thought that tvs company is good at service to customers.. But my...
Complaint comments  Read comments [2]Complaint category Cars, Parts & Vehicles

TVS Motor Company — apache 200 rtr

 boopathy 007 on Nov 25, 2017
My bike is Apache 200rtr Iam purchased at 2/1/17 I driver 14, 000 kms TN 13 H 4666

Rear break shoe problem at 7000kms
Disc pad he billing

And chain spocket is gone within 10000kms I report at our nearest service center R. N motors at Villivakkam
He is replaced the chains spocket

And same issues now at 14, 000.00kms
And now also replaced the chains spocket
Now

U replaced in warranty in few few kms bt nxt yr going means how to replaced this items

I purchased 2/1/2017 my bike is full of service center only...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — customer waiting room was in pathetic state

 pankajsansar on Nov 25, 2017
Sir/madam, i would like to inform you that when today i went to chandigarh tvs gmp service center for my tvs jupiter vx bearing reg no - ch-115 (T) 1196 for first service found customer longue was in pathetic state like no cleanliness, used tea & coffee cups were thrown inside, water dispenser was there but for drinking there were no glass, no waiter was there for water and tea, there are so many fly inside the waiting room. Tyre air pressure not checked because concerned system was unserviceable. Computer system was not working there because of that customers time was wasted and without bill i...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — defective scooty pep plus

 Sofie on Nov 25, 2017
Its highly regrettable that tvs company and the dealers are so careless. It has been just four months that i purchased pep plus and it's refuses to self start, randomly stops while riding. It's shocking that the company and the dealers are so negligent. I paid the full amount and even after incurring huge sum of money for purchase, this is what i'm getting!! Its a shame!! And really it pinches because its one's hard earned money. I want my scooty replaced with a proper one....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding bad servicing of motor cycle and bad conduct of staff at shivam tvs, ahmednagar

 Deore Pralhad on Nov 24, 2017
Dear tvs, my tvs centra had problem with its engine. So i admitted it to shivam tvs, ahmednagar for its full servicing of engine. They returned it after 1 and half month after repairing with huse billing amount. During they didn't attend me n even conduct of staff was also irresponsible. It run smoothly hardly for too week then it's engine started leaking oil.
Pls check n punish them for this. And ask them to dc proper job of my bike.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — about free service

 Yathammacharla on Nov 24, 2017
Free service is not good and customer support is not there, no water service.why are you deceiving people by telling wastage of free service
Workers are not good
Irregular answers
Telling Come on next day
Plz don't do like this
Bike wise it is good but service is not good...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs jupiter zx issue with new scooty

 ashish deo on Nov 24, 2017
Hello all,

This is to inform you that i have purchased tvs jupiter zx from g. K motors, laxmi nagar on 19th august, 2017. The scooty has drive for only approx600 km till today.
I have experienced extremely bad experience with this 2 wheeler.
The 1 st servicing has been done only.
I use this vehicle very less number of times. Today i came from my friend home and in between it got automatically off in mid way while driving. Tvs has given me worst condition experience, and pathetic product.
I tried to start but there was no response.
I came home as...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs wego delivery - complaint against seller

 uday khona on Nov 23, 2017
I have purchased a tvs wego from s v auto agencies, goregaon east, mumbai.

Chassis no 55461.

I would like to narrate my harrowing experience in the matter.

As far as my background is concerned, i am a chartered accountant and a company secretary working with a large multinational company. The scooter was purchased for my daughter.

The dealer/broker took and advance, followed by the full payment with the promise that in maximum of 15 days i would get the delivery.

After that there was no sign of the scooter. The person there...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs rtr 200 some issues in my bike

 Abhijeet Autade on Nov 22, 2017
I purchase bike in january 2017. Last few months i have some major issues in my bike.
1 noise in engine
2 gear sensor not work properly
3 meter on off automatically
4 ignition self issue
5 pulling left or right when breaking on the road
i was done 4 service in matrix tvs in mira road but my problem not solve....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Recently Discussed

(0 minutes ago)
Asian Paints
New dealership form
(4 minutes ago)
Cars24 Services
no inspection, no evaluation as per rule
(7 minutes ago)
Cars24 Services
registration not transferred on buyer
(9 minutes ago)
Acte
acte education - velachery fraud institute
(10 minutes ago)
Cars24 Services
company is not paying referral amount

Featured Complaints

www.bdomains.com