TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 13%
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2591
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1518
down
461

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
813
down
246

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
13%
Complaints
2591
Pending
0
Resolved
349
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company related photos (321)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — startup and running problem in model no. tvs jupiter classic (bsiv) disc

 Vikaskumar Kanitkar on Dec 7, 2018
Vehical claas: m-cycle /scooternt
Body type two wheeler
Manufacture - tvs motor company ltd.
Chassis no.- md626eg46j1d71765
Engine no. Eg4dj1000880
Model no. Tvs jupiter classic (Bsiv) disc
Manufacturing date: 4/2018

Respected sir,
I vikas damodar kanitkar purchase jupiter classic motorbike on july 2018. This bike is giving the problem regularly.
1) last month i have serviced the bike at the authorized service center at badlapur at the time serviceman notice that there is a problem in shock absorber unit as this bike has not...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — two wheeler service

 Poonam Anil on Dec 6, 2018
In shivam enterprises, jammu service centre are looking so many drawbacks
*. Service of two wheeler don't in seniority.
*. Whasing facility not available during two wheeler service.
*. Service staff are not be present on service time duration.
*. Customers problems are not rectified by
Service centre in service.
*. The customer has to wait a lot for the service....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs service complaint

 Goelankur_07@yahoo.com on Dec 5, 2018
Work service done by dhamija enterprises
Of jupiter on 01-12-18.

Vibration while pickup from 0 which was not there..

Also once reach to speed of 40 there is a vibration like sumthing is rubbing. This is since i bought the jupiter even after several complaints still not resolved by any service center.

Seriously this is very frustrating for me.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — problem with tvs 200 race edition 2.0 abs - irresponsible company arrogant people

 amresh_k on Dec 5, 2018
I am having starting problem from day one and writing this after having multiple visits to service center without getting my problem addressed. Left my vehicle to service center more than 10 days during last 4 visits, yet having the problem unaddressed. Service center keeps the bike unless queried and not sure if they really attempt to solve problem.

My vehicle having starting problem after being 10+ hours in idle condition. Starting problem becomes terrible and unbearable when vehicle put in idle for 3 to 4 days. Today it took 25+ attempt to start and i started to feel irritated...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — registration process pending

 lovenishk on Dec 5, 2018
R/sir
Its lovenish and i am purchasingh a new tvs two wheller on15 april 2018 bt till now my registration was pending when ever i call to management of dealer (Tvs jhunir) punjab near mansa. During these working days traffic police bound my vehicle and now i want my registration as soon as possible u r the last way to get to your dealer to improve your dealer services. I want solution on it as soon as possible

Name-lovenish

Cntct no. [protected]
[protected]

Dealer details
Dealer located at mansa, vill jhunir

Salesman...
Complaint comments  Read comments Complaint category Business & Finances

TVS Motor Company — work shop

 Surajkanaujiya on Dec 5, 2018
मेरी गाड़ी का medguard टूट गया जिसके कारण मैं डीलर के सर्विस सेंटर में छह बार जा चुका हूं वह क्लेम पर बनाने को तैयार नहीं है वह बोलते हैं मुझे नगद रुपया चाहिए मैं इंश्योरेंस कंपनी को नहीं जानता इसके लिए आप कोर्ट जाइए या टीवीएस कंपनी में मेरी...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — tvs ntorq/facing serious problem in c/f

 Rahmat1 on Dec 5, 2018
Dear tvs team,

My name is md rahmatullah, i bought a tvs ntorq scooty from shaw wheels baguihati kolkata. The salesman told me they will done my c/f in one month but till now my c/f not done.
Before one week i called to the salesman and hoe told me my c/f will done on 8th to 10th december 2018 but yesterday i called him he told me my c/f will done end of the december.
The salesman just give me date and then postpond it.

One of my friends bought tvs ntorq from other showroom on 1st october, 2018 and his c/f done on 5th november, 2018. Why they take long...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs ntorq 125cc

 Rohan Saha on Dec 4, 2018
I met an accident with my two wheeler.
When i went to my nearest tvs service center they told that they don't have all the spares with them. They assured me that the required spares will be available within a week but it's more than month and i am not getting any positive response from them. Kindly please solve this problem be making the spares available....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaining regarding my scooter

 piyush03jan on Dec 4, 2018
Dear sir /mam
Hello, i'm piyush soni from raipur chhattishgarh. I was purcahesd a jupiter classic from mungeli city chhattisgath, but i don 't have my rc book, n number.
That's way i'm now in trouble. And dealer is not receiving my call.
Its my humble request to you do some thing best for me, otherwise i'll take any legal action.

Regards
Piyush soni...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — main dealer and office staff irresponsible, worst behave in tamilnadu

 raj123@ on Dec 4, 2018
Dear sir,

I am arul pandian from dharmapuri district, tamilnadu in india. I brought a new tvs apache rtr 160 4v - disc mblu + white in sudarshan motors main dealer on 1st jun, 2018. Still my bike is not getting registration number because dealer can't help to proceed. Dealer md can't response of this issue correctly. By doing this think, how we recommend other people to buy bike.

Main dealer is responsible for registration bike number but he can't do that. I pay emi monthly without pending. We enquiries to your sub dealer. They also enquiries to them but its useless....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — cheater service center

 Kiran Dahibhate on Dec 4, 2018
I bought new jupiter windshiled mirror was fault i have been told by your service center that we will replace the part give us time and once part is available we will call you, after month i got an call from your service center that part is arrived.. So i visited your service center they make me wait for 1 hour fr nthing and when they give my bike they just tried to fixed that faulty mirror. Not replaced stop cheating cuatmore this cheating thing happend in your kothrud service center take aome action again # service center or i have to go further.

Contact me if you need any clarification
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter/ complaining about your one of the franchise holder not able to give no. plate and registration since 5 month to be accurate

 deep 09 on Dec 4, 2018
I bought tvs jupiter from one of the franchise sai nath auto of ahmedabad. Since then its been 5 months i had not get my register number plate, its very lethargic and pathectic customer after sales services and response, as i have visited 5-6 times but no positive response! Instead it making process lengthy and the worst one can expect.. Tvs being one of leading in auto mobiles and there authorize franchise centre are disgusting is this what you serve now as after sales service, dont you look after your customer.. Due to your irregular services and you have not done what you promise to give.. I...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vehicle transfer not done

 Meghna Solanki on Dec 3, 2018
Dear sir,

I have purchased new jupiter from mahalaxmi auto bapunagar branch in exchange,
I have submitted my old scooty for exchange my old vehical detail : gj01pl9883 on dated 10/10/18 i had submitted the vehicale with require documents. Compny provide me 16000 exchagne bonus for the same.

And purchased my new jupiter after that with exhnage

Last week i received memo from rto toviolent the rto traffic rule which was not violent by me, it was violent from the third party to whom mahalxmi sale my old vehicle without name transfer
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — complaint for change part

 premo Singh on Dec 2, 2018
My name is kshetrimayum premo singh of top khongnang makhong po+ps= porompat, distt - imphal east (Manipur) 795005 my problem is i have purchased a jupiter classic colour s. Ivory, engine no. Eg4ej1050986, chsssis no. Md6z6eg47jie06779 from j. K. Tvs, majorkhul, imphal manipur on 25/06/2018. Sir i have complain to the service centre that my back pump is very weak and some sound is coming back wheel after sitting two men at the time sound is like "creng creng" because i want to change the rear absorber and back wheel repairing is already done but i have not satisfaction please try to your best level...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs ntorq 125 problems

 Ronak Pradhan on Dec 1, 2018
Hello, i'm ronak from odisha & i own a tvs ntorq. I bought it in may 2018 from shubhamm tvs, bargarh, odisha and it started to give problems after 4 months (After 2nd sevicing). My problem is that the spark plug is getting sort and the bike doesn't start until the mechanics of showroom came & changed the spark plug. The same problem happened for another 2 times, a total of 3 time in the first 6 months of purchase. The problem solved in all the 3 incidents after changing the spark plug. But i didn't got any permanent solution. I even dropped the scooter at the showroom work shop for 2 days after...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — wego

 Subisathi on Dec 1, 2018
Sir, last week we gave our wego to the showroom. Major complaint is it is not start. Self is not working. They told me wiring complaint and battery complaint is it. After one week they gave the vehicle we paid 4600 Rs. They change wiring kitt and some other things. Two days no problem in that vehicle. Bt after that if the vehicle is moving if the accelerater is reducing the vehicle will off. After it is not start. What complaints they solved.. yesterday we show the vehicle to showroom they told me again they will take as a complaint. Please take it as a complaint and give good service to the customers....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — parts not available. part no of the parts k3161150

 manabkrghosh on Dec 1, 2018
I m form west bengal bardhaman, wants wiring harness of tvs pept + (part no- k3161150) form Balbir Auto bardhaman. Your parts not available this is why the customer not want to buy tvs product in our area.

I m suffering from 15 days .Plz take an immediate action as soon as possible ... Sir I request help me .....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — I'm complaining about the service provided by logesh tvs chennai

 Ashokkumar1905 on Dec 1, 2018
Because of them, the wire from magneto coil is not clamped properly. Because of this, wire is damaged and bike doesn't start. I went twice to the showroom for changing magneto coil. During my first visit, waited for almost 3 hours and then they say there is no stock. Today also waited for 4 hours and they didn't even care to take the vehicle but they assured me that they'll change within 1.
Magneto coil was damaged because of them and they doesn't care to resolve it....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs scooty pep+ engine seizure

 Alokkeghosh on Dec 1, 2018
I purchased the subject vehicle from indubala motors in hyderabad in june 2015. It was running fine when suddenly the engine ceased one day while my wife was riding it on her way to school. The day was yesterday 30 dec 2018. I somehow managed it to push it to the nearest tvs service station and that happened to be the same place in nacharam (Hyderabad) where i usually take it for my regular servicing which i perform once in every 3 to 4 months. After a thorough scrutiny the mechanics there informed me that the engine had ceased. This is quite surprising to me since the vehicle is still fairly new...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — light not working

 Liroshan on Nov 30, 2018
My vehicle number tn 05 bt 9801 vehicle model tvs victor which was purchased from sbm motors paper mills road near kolathur date of purchase 06.11.2018 within month in that new vehicle front small light right side in head light it's not working and on first service i was mentioned it but same problem still there so please take immediate steps to rectify it...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

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