TVS Motor Company Complaints & Reviews

The service at the TVS I Qube showroom is the worst, and the prices for the service are too high....

I am writing to formally lodge a complaint regarding my TVS Jupiter Smart connect scooter, which I booked with Advance amount of 50000 on[protected] in TVS showroom. During booking all the question were asked about the SMART CONNECT vehicle and showroom staff was explained that once vehicle arrived, they will connect with smart connect and all the features will be explained. Also, they assured that Vehicle will be delivered by Maximum of 15...

I was charged an extra ₹1500 as a handling fee when purchasing a TVS Jupiter. Despite informing them that, as per the Supreme Court's guidelines, charging a handling fee is illegal, they ignored my concerns. I am attaching a photo of the bill for reference...

Dear Team

I have written a email to TVS customer service on[protected] which was still not addressed /acknowledged.

Below is the complaint email :

The complaint was against my TVS Jupiter which was bought in Sep- 24 in the name of My spouse J.Indira Priyadharshini and i have been complaining the Dealer about the vibration in the vehicle since it's delivered. I am getting Vibration and Noice in the...

Chain noice is repeating and the service engineer and team is not able to provide solution even after repeated meetings. Even customer care is not responding properly no call is returned regarding the matter. No representative is addressing this properly.

Respected madam or sir,
Cancelled my online advance booking, because long time waiting and financial difficulties while they are long delaying to return the payment Rs. 5000 and also I have one doubt that is full payment received ie. ₹ 193893 is displayed on online website by TVs iqube why this problem, I am also trying for TVs loan department with otp generated . I want my money only. In TVs iqube helpline, they are speaking well,...

TVS Motor Company — Re issue (state transfer) number plates

Address: SR TVS (a unit of Balaji Fun Resorts Pvt. Ltd.) Z-1-00847, Near Civil Hospital, Guru Kanshi Marg, Bathinda 151001. Mobile no.[protected],[protected]

R/sir,

We have purchase TVS Apache RTR 160 4V bike from bahadurgarh (Haryana) Rathi Motors delhi road metro Pillar no. 808 bahadurgarh - 124507 (jhajjar), at that time i worked...

To,

Dear krishna k,
Congratulations on your offer from mnc tvs motors banglore,
Your cv is short-listed ins our company for engineering department.2 at our head office or regional office. Our opening's in manufacturing or, production, designing, quality, billing and planning department.
Anticipated start date 04/12/2024 as discussed over the phone during your onlineinterview etc.
Salary is...

I am not able to connect my TVS i Qube with my mobile because Login of TVS connect App failed due to non receipt of OTP in my mobile phone. For which the dashboard of my TVS iQube is not working. I am giving my details below.
Name: Ramesh Chandra Mishra, Birapurusottampur Puri Odisha-752046
Mobile No: [protected]
Mail id: [protected]@yahoo.com
TVS iQube-UG-NEW-GL Regn No; OD02CQ7201
Chassis no :MD626AM14R1AA5099br...

I booked TVS iQube ST New varient on 8th Jul 2022, this varient was launched after a long delay of more than 2 years, there was no communication from the company regarding delays, this irritated me so much that I decided to cancel my booking. Accordingly I requested them to cancel my booking & refund the booking amount but even after continuous followups there is no trace of the refund & no proper communication from the company...

I had purchased a scooter from Trivikram Motors LLP showroom approximately six months ago. However, I am still awaiting the Registration Certificate (RC) book. Also, Their staff are so reluctant to answer and so arrogant.
As a concerned owner, I am worried that without the RC book, I may face difficulties with traffic authorities. Previously, I was assured that the RC book would arrive within a month, but the delay continues.
I...

Nearly one and half month not received side stand...

Dear team

My complaint registered on 16 oct 2024
But still not any resolved issue i am 4 days but not any bakend support team call yeasturday i am calling to much but not action on my complaint
Case 00156215:[protected] this mt complaint and case no
Your service very bad no action on your staff on ignor for me my complaint why delay your service i am paid extra service charge but dont my repaire bike

Subject: Complaint Regarding Poor Service and Unresolved Issues with TVS Jupiter (Registration No: AP39ES1135)

Dear Customer Service Team,

I am writing to formally express my dissatisfaction with the service I received for my TVS Jupiter (Registration No: AP39ES1135) at your service center. I have contacted your service team multiple times regarding several issues, but I have not received the quality of service...

Date: 10/09/2024

My scooter(TVS Ntrq 125) was experiencing acceleration difficulties (feeling sluggish and straining the engine) and emitting a strange noise from the exhaust while turned on.

I visited the service center and reported these issues:

1. Difficulty accelerating
2. Increased vibrations while driving
3. Noise from the exhaust at low speeds
They acknowledged the problems and assured me they would be resolved. I dropped off my scooter at 10:40-11:00 AM and picked it up at 6:45-7:00 PM.

They informed me that the servicing had been rushed and advised me to check if the issues were resolved. Upon testing, I found that only the acceleration problem had been addressed. The invoice for Rs. 4700 included a belt, brake, and other parts. My actual issue was different, and they replaced unnecessary items, charging me unnecessarily.The washing was also not done properly.

After informing them of the persisting issues, they asked me to bring the scooter back the next day for further inspection.

Date: 11/09/2024

I returned at 10:30 AM, and they promised to check the scooter. After receiving no updates, I called them and was asked to come. They informed me that they had tightened something but the issue remained unresolved. They mentioned a chain component that needed to be replaced or tightened but was currently unavailable. They would contact me when the part arrived, and there would be an additional charge.

I also reviewed my previous service invoice from May 2024 and noticed that one of the part(Not the above chain) typically replaced annually had been replaced again within 3-4 months in this servicing. I pointed this out, and they attributed it to a staff absence and promised to investigate further.

Upon returning home, I discovered that the scooter now had both vibration and acceleration problems. None of my original issues had been resolved, and I was charged Rs. 4785. It seems they replaced random parts to address the problems, which is unacceptable. Charging such a significant amount without resolving the underlying issues is unsatisfactory.

I have attached the invoice from my servicing.

I purchased a TVS Ronin Motorcycle on January 7, 2024. Since then, I have experienced several significant issues with the vehicle, including a dead battery, engine starting problems, and a faulty gear sensor. Additionally, the roadside assistance service I purchased with the motorcycle has been unresponsive, and my complaints to TVS Motor have not been satisfactorily addressed. I have attempted to provide feedback on the product and service...

We have brought TVS Zest 110cc purple color. in two free service done and in 3rd service they done but they charged labor fee its free until 4th service. i did not noticed bill details in service center. after reached home then i checked bill and i knew it.after they called me for about service feedback i said this issue but they told me we not taken the charges. i mentioned bill ammount and labour fee details they not give proper reason....

Dear Jayalaxmi
Congratulations On your Offer from MNC TVS Motors Banglore
Your CV is short-listed in our company for Engineering Department. At Our Head Office or Regional Office. Our Opening's in Manufacturing or, Production, Designing, Quality, Billing, Planning And Accountant Department.
Anticipated Start Date is 28/08/2024 As Discussed Over the Phone During Your OnlineInterview Etc.
Salary is 16000 After PF ESI Deduction 14000 Net Salary. Second Month Salary 18000 to 20000.
Room Food Accomodation Free
I have attaching the schedule of the interview and the documents that you need to bring along with you. If you have any questions before you arrive, please contact us.
Interview Address - RR Complex Near Sai Baba Temple Service Road Kempegouda Layout Outer Ring Road Laggere Banglore - 560058
Thank you.
Hr Department
Tvs Motor Company limited.
Tvs motor company is the Third largest two-wheeler Manufacturer in india and one among the top ten in the world, with annual turnover of more t... is the flagship company of the, usd 7.29 billion, tvs group.
The business ranges across automobile component manufacturing, components to software development.
Tvs motor company ltd (Tvs motor), member of the tvs group, is the largest company of the group in terms of size and turnover. Tvs was established by t. V. Sundaram iyengar.f Sundram iyengar was born in 1877 in thirukkurungudi in the' tirunelveli district of madras presidency, british india. He began with madurai's first bus service in 1911 and cc founded t. V. Sundaram iyengar and sons limited, a company that consolidated its presence in the transportation business with a large fleet of trucks and buses under the name of southern roadways limited. When he died in 1955 his sons took the company ahead with several forays in the automobile sector, including finance, insurance, manufacture of two-wheelers, 5c tyres and components. The group has managed to run 33 companies that account for a combined turnover of nearly $3 billion

Hello my name is yogesh ashiyani nice to meet you. 1 month ago i have problem in my tvs iqs after that i go to jamnagar service centre. He said battery problem my vehicle only 10000 km run. Service centre said we give your scooter in 15-20 days but today is 30 days go. Many time i contact coustomer care but don't answer me. Today's is 1 month go but no response in service centre. Pls help me for that i have give you my compialt number please note your reference number tvs_gr_[protected]. Please mention the same in further. After that i contact ravi shrma sir for more information he is telling me wait 7 days but not responding my call i give his contact number +[protected]. Many time i contact him but not responding. After that i contact my area show room name om tvs manager in jamnagar gujarat name dinesh his number is +[protected]. Today is still 30 days go but not solved my problem. I have original bill and warranty card also but not solved my problem my name is yogesh ashiyani mo no. [protected].

I am owning the TVS victor 2017 model bike and I have taken the 5 years TVS bike warranty. Engine noise issue came very first on 2017 December which was just 6 months of purchased and it will keep coming every year. I asked TVS team to give me permanent solution because if warranty over i have to bear the huge cost of engine. But they haven't provided me any permanent solution. Now same issue came again and asking to pay 17000/- INR Approx...