TVS Motor Company Customer Care

Hi, TVS motors.

I'm Ramjee from Thiruvarur, Tamilnadu.
My family had been used TVS vehicles for a long time, starting from the TVS 50 to TVS XL to SCOOTY PEPT to TVS JUPITER. Even I started to ride two-wheelers with TVS 50...

Now I decided to buy my favorite sport-tourer bike APACHE RR 310.

Two days ago I visited the bharath TVS showroom (Thiruvarur) to check the pricing details of the RR 310.
They told me that they don't deliver RR310.
They told me to visit the TVS showroom in Trichy for the booking of RR 310 which is about 125 KM from my place.

Other company's showrooms are delivering the bike from other branches if they didn't have that model.

My question is, why not TVS?

I anticipate your positive response.

Thanks.

Dear me dharmendra ku.malviya mene Ameem tvs shoroom se 10 Agust 2020 ko TVS Apache 4v 6 model case kharida tha karidne ke 2-3 din se bike chalte chale band ho rahi hai dusra yah ki frant breck kam nahi kar raha hai eski complent Ameem tvs shoroom sohagpur se ki thi unohne sefi tvs showroom budni dist.Hoshangabad se bike purchase karke mujhe di company ka fult bataya ja raha hai or sefi tvs shoroom ke manager Navendra Arora se bat ki hai unhone bola ki avi part book kar diya hai jabki 5 manth ho gaye hai abhi tak koi part ya bike thek nahi ho pai hai me bahut paresan hu yadi 7 days me bike repair nahi hui to mujhe legal process karna padega

Dear sir,

My name is sonvir sharma, i have an Apache 200 rtr buy new bike and registered on 16 Apr 2018. Total run-120000 km.
Defect on engine was reported on 02 Jan 2020. I went to tvs service center the tvs staff told me that there is a defect in engine crank and it will be done under Warranty period.

On 4th jan, he told me that it will be repaired under one way clutch Warranty but magnet coil does not cover under Warranty and for that i have to pay 3600 rupees.

Dear sir pls confirm me that as it is just 2 and half year old bike and run only 12000 km. And u r charging 3600 rs which includes warranty.

Pls do the needful.

Regards,
Sonvir sharma
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My vehicle Number is TN49BL3146
Service date[protected]
Service location - TAS TVS, Thanjavur.
Service work not satisfied because lot of complaint. Last 3 years i ask the complaint, now found that solution but not clear. My free

The MAGNUS TVS service center Boisar took some money from me date 10.12.2020 while my two-wheeler insurance claim came to the service center. I was told that the money would be returned in two to three days. But I have not been paid back yet. Service centers do not answer properly. My insurance claim no. Is [protected].

Injun sound problem for new bike purchase date 13/11/2020 choturam 23 days stand on tvs showroom sonipat not repair

I am Suchita Sunil Ambokar from Guhagar, Ratnagiri 415719,
Purchased new bike - TVS, Apache, Black colour, MH08AW0935
On 19/03/2020

Bike खरेदी करून 6 महिन्यांच्या आतच गाडी बंद पडू लागली. चिपळूण मधील TVS च्या show room मध्ये गाडी दाखवली असता तात्पुरता repaire करून दिली जाते परंतु गाडी ची नक्की समस्या त्यांना उमगत नसून गाडी showroom मध्ये गेले 10 दिवस पडून आहे. नवीन गाडीची ही अवस्था आणि आमची होणारी गैरसोय लक्षात घेता यावर तत्पर काही उपाय करावा.

Mo. [protected]