TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1889
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
901
down
307

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
475
down
158

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1889
Pending
0
Resolved
66
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company related photos (209)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — sound comes from my tvs jupiter engine

 Sanjeevkumar10 on Jan 12, 2018
Hi i m sanjeev kumar living in new delhi i buy a tvs jupiter recently there was a sound coming from engine on driving the vehicle this problem is from starting when i buy the product but the authorised centre didn't detect that problem because they can't understand that so please resolve my problem as soon as possible
Phone no.[protected], [protected]...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — regarding unfair service of tvs akluj maharashtra dealer

 DrSHAILENDRA MANE on Jan 12, 2018
I purchase tvs jupiter last year.. At 2nd service i complaint one problem i. E. Noise and vibration in rear wheel. Till to date the tvs akluj maharashtra dealers mechanic does not solve my problem. When i request again last week they said that the problem was occured due to loosining of nut and bolte of accessories. Still the problem was occured by increasing order.. Give necessary action..
My name & mobile number is
Dr. Shailendra r. Mane
[protected]...
Complaint comments  Read comments [1]Complaint category Utility Services

TVS Motor Company — serving new bike

 Rajendra nice on Jan 11, 2018
I have perches new bike... I have found a fault in bike about steering... Service center not solving that problem properly..2 month passed... He didn't solve my problem... But it's manufacturing folt is there... So he should solve the problem. Fast...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter basic model

 Sreerama Cheeti on Jan 11, 2018
Dear sir/madam

We purchased tvs jupitor basic model date ;[protected] @sri lv motors d no;5-5-139&139/1, mrr complex,
Vanasthali puram, hyderabad
We did first servicing on complanted noice in the engine thay not responded we given second servicing
On 2-1-18, again we noticed that noice comes on engine the told parak also problem they not deliverd wehcle
Till today all most eight days we calling they not giving clarity answer

So kindly give the clarity whats going on kindly clarify the problem

Regard,
Ch. Rama rao
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — worst bike waste of money

 Sunil Kazama on Jan 11, 2018
Facing problems continuously after first service on 700 kms. I am going to service centre regularly with my problems. They repaired it but after sometime it will be same. My bike chasis got rusted so they changed it. Gear sensor changed 10 times. Master cylinder changed only body engine and tyres are not changed. This bike is waste of money. I waste my time and money....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — poor periodic service of bike

 Dineshrajamanikam on Jan 10, 2018
Hello i had raised a complaint on bike service, 3 weeks ago, that periodic service is poor & not done properly, the mechanic said that all the parts are broken. I have been informed by the ashwa motors that, it will be acknowledged & i will be contacted. But till now i did not here any info from them. Any further escalations available to company?.....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — poor service and bad attitude

 rajenderrk622 on Jan 9, 2018
I have bought tvs phonix 125 from company 30th, march-2017. Registration no. Hp14b 5868. Even in begining in 3 months i started suffering with meter problem and that took more than three months to solve. And now it is totally break down condition and lying at service center from one week. Service provider says that it will take more than 15 days to repair. Performance of bike and service my business is suffering badly. Company must give compensation of suffering and business loss....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — complaint about your preferred insurance tata aig company

 abhijit.diwakar on Jan 8, 2018
Hello tvs team,

I would like to raise a complaint against your referred insurance company tata aig for tvs jupiter vehicle which i had purchased from shelar tvs pune maharashtra last year 29th april.

The silencer of my vehicle has broken up in last month & i submitted the vehicle to service station to repair it.

The service station as well as myself followed up for several times to tata aig for insurance claim for this silencer, since the vehicle is under warranty period.

Now i have received an email from tata aig that they can't approve...
Complaint comments  Read comments Complaint category Insurance

TVS Motor Company — sub : registration certificate (rc no. pb.10. gq.1483) not to be given by tvs authorized dealer star motors g. t. road jagraon - distt. ludhiana

 Pawan Sahota on Jan 6, 2018
Dear sir,
I was purchased one tvs jupitar classic (Two wheeler) from star autos g. T. Road jagraon, 142026, distt ludhiana, m. No.[protected],[protected].
That above said tvs authorized dealer agreed to me for making registration certificate (Rc) of my said purchase vehicle about one and half months and i was purchase my said vehicle on 30.09.2017. But till today about four months above said dealer has not to be issued my said vehicle rc/registration certificate. ((Rc no. Pb.10. Gq.1483)
And above said dealer has also charge extra amount in my said vehicle insurance....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — to poor product

 Vaibhav agarwal jaipur on Jan 5, 2018
I brought a tvs sport at[protected] alloy wheel, its make me panic by its performance, its just shut off in mid rood, battery has a problem always, even today i have to hire a cab in between my way to designation, i have many bike like hero hunk by seven years but today also its to good by performing. Its a request to take care off or i will suit in last...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — mileage not getting as per declared on tvs companies official website with tagline india's no. 1 mileage scooter 65 kmp/l. s

 Raj Prajapati 007 on Jan 5, 2018
1. Mileage not getting as per declared on tvs companies official website with tagline “india’s no. 1 mileage sooter” 65kmp/l. Scooty pep+

* please must check attached image no. 1-2-3- 4 images with "fuel indicator and km indicator" you will understand all the scam..!!

2. All the time some issues after some days of service and from the date of purchase 3 three time technical problems marked.

I am smt. Lalita madanraj prajapati purchased tvs scooty pep+ from matrix motors mira - bhaynder on 29th september 2017, from the date of purchase 3 three...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs star city plus/total breakdown of new bike

 shvela74 on Jan 4, 2018
As my new bike which I take delivery on 20th November & within 1 month taken to service centre 3 times alongwith 1 free service till problem continues as it stop functioning on road at any point of time in any gear with jerks. My life at stake if anything happens on road the company will responsible. Everytime bike taken to service centre but problem continues.I want permanent solution this time....
Complaint comments  Read comments Complaint category Car Dealers

TVS Motor Company — in running condition gear auto change 4 to 3

 ARajanikant on Jan 4, 2018
With reference to the above subject, when i have driving the my new bike tvs sport dura-life in some time accedantly change gear from 4th to 3rd gear its a very dengereous for life.
1. For above problem i have meet our service centre but they are not complate resove it.
Give your feedback me urgently
i awating for your reply...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vehicle starting problem and gggg

 Md Munna Sufiyan on Jan 4, 2018
My vehicle number is ka 01 hx 4485
The vehicle name tvs sports
The new vehicle vehicle is releasing december month 2017
The issue is main new vehicle battery dump
Second issue back wheel fully shake
There is manager telling battery replacement timings 20 days what is the tvs service can you reply anyone please
My number [protected]
Email address mdmunna19@gmail.com
Vehicle run 925 km...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — not providing rc by dealer

 avinava on Jan 3, 2018
I was purchased my tvs apache 160 more than one and half year ago and dealer did not provide me rc till now. Ever time i went to them they provide vauge information. (More than 10 times). They also misbehave many times. I am in great mental pain and monitory loss because i have to submit my rc where i work for petrol allowances. It causes me great inconvenience....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — delivered even unexplained of the specified problem

 Sivakumar lavanya on Jan 3, 2018
I left my tvs zest vehicle for the first service at harekrishna service centre, valapady. I specified a particular problem. That is large gape between edge of the vehicle and bumber. My wife went to take the vehicle. But it was delivered unrectified and even unexplained why they couldn't do it.
After a week they called me regarding the service. I explained my dissatisfaction but they assured me to get me soon. But they didn't.
Again after a week they called me. I explained the same. But i didn't get any reply.
Again they called me yesterday i explained the same but i didn't...
Complaint comments  Read comments Complaint category Employers

TVS Motor Company — tvs access 125- janakiram motors rajapalayam

 vellaichamy M on Jan 3, 2018
I purchased the tvs access 125 from janakiram motors rajapalayam from the day one its creating the staring problem and front side painting also not good. I told them please change the vehicle but they are not they changed the airfilter and carburetor that day i told them once again any problem please change the vehicle. The problem comes again this everything happens before registration, but i send the vehicle to company to change but they are took the vehicle went rto office and registered the vehicle. Now, i asked the company owner, he washed his hands, i can't do anything because it registered....
Complaint comments  Read comments [4]Complaint category Products & Services

TVS Motor Company — complaint against service of a dealer

 sandipdatta2005@gmail.com on Jan 3, 2018
My son soumyadeep datta, purchased a twoo wheeler vehicle delivery challan no 160 dt 1st november2017 from your authorised dealer s. R. Automobiles, 587/a, g. T. Road, serampore, hooghly, 712201, showroom model rtr 200 bsiv chasis no md637br 12 h2l266, engine no. Br1lh2226098, financer tvs credit service ltd. And paid rs. 51600.00 only including rto and vehicle registration formalities and insurance, received the bajaj allianz insurance certificate og[protected]-00010060 effective from 3rd november'17 midnight, issued on 15.11.17 and government of west bengal, state transport department, arto,...
Complaint comments  Read comments Complaint category Products & Services

TVS Motor Company — accident due to abs failure

 Deepu Kotagiri on Jan 2, 2018
Am using apache 180 abs beast model. Yesterday i have met with a seviour accident and injured my leg very badly. I dont no y the back disc got locked in the intense situation and putting my life into risk by even having a good choice of choosing this bike. I also dint have any warning from abs indication. I goint to take this situation very seriously....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — clarification regarding free service

 N.S. Nair on Jan 2, 2018
Free service has been done by charging rs. 260/-. Charge was stated to be for changing oil. The oil replaced was only 900 ml. Is it cost rs. 260/-. Please clarify is it free service or paid service. The service station is dugar distributors pvt. Ltd., indore. There was constant call for service saying that it was free service. But after getting the vehicle serviced the payment of rs. 260/- was asked for. How it can be said free service. For only putting 900 ml. Oil how can the company charge rs. 260/-? Now when this is the nature of free service i am afraid what will be nature of paid service....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

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