TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 9%
Submit a Complaint
2034
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1015
down
347

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
523
down
174

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
9%
Complaints
2034
Pending
1
Resolved
169
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — tvs streak

 kps vellore on Apr 8, 2018
The manager,
Mayura motors
Arni road,
Vellore-632001

I had made general service for my vehicle scooty streek vehicle no. Tn23ah 6539 on 08/02/2018 with a complaint of horn not working and general service the bill comes to rs.1100/-

After being serviced my vehichle begin with starting trouble for that, till date i had put my vehicle six times in your service centre due to the same starting trouble.

During this period of one and half month my vehicle was with your service centre for more than four days for the same complaint but...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — I'm totally unsatisfied

 Gunupudi Anand on Apr 8, 2018
I bought apache rtr 200 4v matte grey 1 and half year before. There is no day without complaint of my bike and there is no conserned person to know my rights of my bike at olive tvs service centre at dabagarden, vishakhapatnam, andhra pradesh. They always charges me with a high price. I'm totally unsatisfied with the tvs service centre. My demand is to solve my bike's problem....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs jupiter mi vehicle is not start vel [Resolved]

 Kajalbhosale on Apr 7, 2018
Maaz naav kajal bhosale
Mi 2 Feb 2018 la gaadi ghetli gadi ghetlya nantar rule pramane no jo paryant yet nahi to paryant gaadi chalavli nahi 22 divas zale tari no milala nahi tya nantar show room la 4 5 vela gelya nantar no dila no alya nantar 1athavdyacha atach gadi band padli tya nantar 5vela repair karun dili pan tari gadi sarkhi band padte aj Parat mi gadi jama keli ahe Mi dar athavdyat gadi repairing la takte 5 athavde zale Pls Mala gadi change karun dya Tvs service centre manager mhantat amhala amche paise milale tumhala konala compliant karaychi kara te mhantat consumer court madhe...
Complaint comments  Read comments Complaint category Other

TVS Motor Company — jupiter milioner

 piyushsoni_69 on Apr 7, 2018
I piyush soni from.Ahmedabad, purchased Jupiter oct16(GJ01LV 3916). From last 8 month having.poor average problem. It always come 40 to 44.Plenty of time raise it but zero satisfaction from.your company n service station at satellite Ahmedabad. They are such a third quality persons, you hire amitabh bachchan in add.n for service part why select such a poor persons?
I phase another problem of plenty time puncher problem in back tyre. In last 2 month around 8 10 time I repair it. I also call at service station for the same problem on [protected]. But totally worst reply. Really your company...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — regarding bad service and cheating

 Jayanta nayak on Apr 7, 2018
Dear sir, i am a user of tvs bikes since 18 yrs..now i am using tvs star city es..when i went to ujwaleswar motors, paralakhemundi (odisha) for a normal chekup due to low milage and starting problem the mechanic told me to change evry part of the engine for a good milage where as my bore was in good condition.still i am facing the same problem since two months.find the attached job card for details.hope u support ur existing customers....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — regarding misbehavior of staff and very poor service quality

 Govind 12345 on Apr 7, 2018
Hi,
This is in reference to the above subject that I am owner of TVS Apache RTR 180. Every time I go for the free service at agency. The support staff as well as service persons are not working their work properly. Even I am going for my free services, they are taking charges for their service, and also not doing their proper work. I am not happy with their work. They also take a very long time to do the service. It took around 5 to 6 hours to get service done. Along with this they also do not doing the entry of entry and exit time. When I asked them to enter the time, they misbehaved with...
Complaint comments  Read comments Complaint category Car Service Centers

TVS Motor Company — faulty vehicle delivery

 dhilipkumar81 on Apr 6, 2018
I m born and bought up in chennai and tvs is integral part of our family. I am a big fan of tvs but this is the 1st disappointment.

We have been with tvs for a long time starting from samurai, tvs xl, champ, wego, 2 jupiters and now ntorq 125.

This vehicle delivery from suryapratap tvs bhattarahalli bangalore

The delivery experience was not good. Also they didn't do the pdi check before delivery. Below are the issues for records

1. Scratches on the front apron for which no answer and did rubbing polish while delivery.

2....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — financial problem

 Syed Uvaid R Yan on Apr 4, 2018
हैलो सर में काशिफ अली पुत्र माजिद अली मो, कानून गोयान शाहाबाद ज़िला रामपुर उ०प्र० का निवासी हुं मेने आपकी शाहाबाद शाखा बाबा मोटर्स से एक बाइक TVS star city+ Up22 AB 4249 किश्तों पर ली थी जिसकी हमें पहले 15 किश्तें बताई गई थी फिर हम सफलपूर्वक किश्तें...
Complaint comments  Read comments Complaint category Loans

TVS Motor Company — duplicate parts

 Nishantagarwallko on Apr 4, 2018
We’ve purchased a tvs XL100 registration number UP32JP8654 on 28th January 2018. Currently we own 4 tvs XL including above and among all those 3 bikes are being purchased within the last 3-4 months and the newest is just 4 days ago. 8654 is a defective bike. It may have either manufacturing defects or original parts being replaced with duplicate parts by dealer bhavya automobiles ashiana Lucknow. It’s been just 2 months and bike has been sent for repair or replacement of parts two times and again third time it required repairing. First time volves were replaced( as communicated to us, we’re...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — taking rs 1200 extra for rto registration and rs 300 for insurance on purchase of a new tvs jupiter scooter

 mkarun on Apr 4, 2018
I want to purchase a new tvs jupiter scooter.in kanpur city every dealer is taking rs 1200 extra for rto registration and rs 300 for insurance. They are not providing any bill for this amount. Taking money without providing bill is illegal. For what they are charging extra?. It is impossible to purchase scooter without paying extra money mentioned above. Please suggest me how i can purchase scooter without paying any extra money.

Regards
Mishra a k...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

TVS Motor Company — very poor service, rear break sound problem facing since purchase date dec-2016 // disappointed with tvs service.// up65cn 2692

 Sandeep Kr Mishra on Apr 3, 2018
Dear sir,

I got frustrated from tvs service and this type of poor service i never seen any other places.

Problem of rear brack sound came from date of purchase and now front brack sound appear.

In short, bike is running loke kabbad

Your service manager mr aporva say if you use single brack sound will appear, this type os statement said by your company manager.

From these words, i recognise company level,

I am facing issues since purchase date and went service centre more than 100 times,

Now,...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — low mileage and low pick up after servicing

 nandakumarsb on Apr 2, 2018
Sir, madam,
This ia nanda kumar from hyd. Am purchased tvs star city plus es on 14th of oct 2017 from suheel motors kukatpally. When am purchased the bike on that am faceing problem with bike. The service people takeing the bike and kept the bike till evening.
On 300 kms replaced the shocks
On appo.[protected] kms open the engine
Low mileage after service
Pick up drop...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — pep plus kharab hone ke karan

 Chetan 6090 on Apr 2, 2018
Gadi automatical jati hai company ko baar baar baar baar complaint kaise hain company kisi aur ko services ltd accident ho gaya tha break fail fail chalti chalti main break break nahi lagta n dealer sunita nahi hai petrol jyada khata hai petrol isme kharab ho gayi engine engine kar kar kar kar ta hai service kairali tabi company service humko tvs pept exchange karani hai company kuch nahi kar rahi hai hum case kar denge aap ki ati kripa hogi upar se company wala bolta hai ki aap ko chalana nahi aati gadi...
Complaint comments  Read comments Complaint category Other

TVS Motor Company — invoice

 Sankara Rao Pusarla on Mar 31, 2018
I purchased tvs jupiter 110 cc on 02 mar 18 at venkateshwara motors (Tvs), sriharipuram, visakhapatnam-530011. Registration was done on 09 mar 18 and having no. Ap31ek1016, till now invoice is not given. The same was raised with the owner many times but all are in vain.
Please solve the problem & find the solution at the earliest.

P raja sarat
[protected]
Srpusarla@gmail.com...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — poor bike service

 Kaviyarasu velazagan on Mar 31, 2018
Hi,
I asked to correct gear to be sooth to change, bcoz it is very hard now.. I am complaining about this from last 2services but they won't correct, then i put mike to paid service in mechanic shop.. Now i have one more free service also.. But am not going put in tvs service center. Its very heartbreaking customer support.
They just do some minor corrections only.
I have attached their card. Pls look into it.
This kind of activity will spoil the name of tvs.

My number :[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — you have additional charge for service

 Surendra... on Mar 30, 2018
Dear team
This ia to bring you that i have going to tvs service center i had purchahse apache 180 before one year ago in sharma motor pratap nagar this is not friat time probelem i had also complain to mr madan and other person.in ks motors and ks motor sikar raod jaipur i met jitendra kumawat there as a service advisor i have to say my bike engine in over heating they are check my engine oil and wheel and saying me your bike break pad was damage and change them break pad price only 280 only they took 457 charge from me why... I will pay to before 15 day ago for bike service 461 rupees...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — r.c of the bike

 Proveen Kumar on Mar 30, 2018
My name is praveen kumar and i bought tvs sport bike on 19 oct 2017. Bike chesis number is *md625pf53h3h44378* and engine number is nf5gh1169941. But till now they didn't give me r. C. Of the bike. I asked them many times for r. C but whenever i asked them they says next week but since then till now next week didn't come.
Please help me for this.
Thanks
Regards...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — about manufacturing defect in many parts of bike such as chain sprocket, sensors and etc

 vish.vishsingh90 on Mar 28, 2018
Respected sir,
Myself vishesh kumar singh, on 25/08/2017 i had purchased new apache rtr 200 4v. I had an complaint regarding chain sprocket noise, gear sensor, speed sensor and etc. After service it has produced very bad noise, they tell me to buy a new chain set. My question is why don't i buy a new chain sprocket set because my motorcycle is in warranty, then again i have kept for a 4th free service on 24/03/2018, i have a minor complaint regarding chain noise but after service its a very major problem started, but till now my complaint was not rectified and main thing after service there...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bill not provided and registration of vehicle not done

 gurki82 on Mar 27, 2018
I had booked the tvs jupiter from the tvs motor company assigned dealer solar tvs which is located in nayandahalli, mysore road bangalore on 15th of march 2018. I have received the vehicle without the registration of the vehicle, no insurance of vehicle and no complete bills. When asked for the bills, they say that computerised bill is not getting generated. Why such inconvienence is caused to the customer....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — customer service apache 200

 Gowtham Wolfer on Mar 27, 2018
Service quality very poor .

very bad experience with your service, very recently i have service my bike to your service center . my bike was so good before service but after service they give me with very bad condition,

- air suck out from back wheel
- break sound...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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