TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 14%
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2395
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1394
down
436

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
751
down
227

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
14%
Complaints
2395
Pending
0
Resolved
342
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So far so good - The company responded to our notifications and is working on resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — bike almost killed me (manufacturing error)

 Peterjaykumar on Oct 14, 2018
I was gifted a tvs sport bike. Loved it but it stopped while running at 80kmph and a truck at that speed hit me from the back leading to a critical accident. I have to book a pick up and tow my bike home medical and pick up costed me 4000 rs and i raised complain they just changed a wire and coil and not a complete replacement. I almost died during that accident and these guys didn't replace the adapter.. The bike broke and they asked me to claim it and i did but the insurance did not give replacement for all the parts.. The seat tore due to the accident and the mirror we're i had to buy with money.....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — didn't provide service book

 Durgesh 18 on Oct 14, 2018
Dear sir,
I have bought the vehicle jupiter zx, and the dearship has not given service book.
When i visited the dearship then they are saying that they have given the service book but actually they have not provided me.
In which there is little problem for the service of vehicle.
So i request you to do something has soon as possible.
Th

Thanking you...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — not giving service after purchasing amc

 Himanshu_wifi on Oct 14, 2018
Tvs showroom rk tvs, meerut, up. Is giving worst service. We have purchased a amc for my scooty. But has lost the bill. Today i went to rk tvs for service. They refused to do service. Why they dont have in their record with registration number and mobile number, are they doing anu fraud?. They asked to again purchase amc. They misbehaved even. They dont provide service after sales.

I asked that please fetch records using my mobile number or scooty registration number. But the staff misbehaved and abused us. I want strict action. Worst experience ever...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — bad aftersales [Resolved]

 Suraj prksh on Oct 14, 2018
I got my jupiter serviced last month with no. Of problems.. The speedometer wire was loose so i asked them to tighten it.., during delivery after service they said deflection in speedometer is normal, is it so? I dont agree how can one ride on the speed limit when the needle doesnt show the exact speed u r at.. My scooter was not washed.. Also, after that service the mileage has dropped marketly a full tank gets almost half with limited use till the end of the day and the mechanic says it is normal, the accelerator cable was also a little loose when i gave my scooter in for service and i asked them...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — about availability of apache rtr 200 4v race edition abs

 Rhushikesh Patil on Oct 13, 2018
Dear tvs,
You launch your tvs apache rtr 200 4v race edition 2.0 long ago in march 2018. Since then this bike is my love at first sight. I m trying to buy this bike from may 2018 by contacting various dealer from jalgaon district of maharashtra state and from chandigarh punjab but the dealers are failed to provide this bike to me. I really frustrated because i planed to buy this bike at least in 2018 diwali but still there is no confirmation or availability of bike. Hope tvs take this complaint seriously....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — service centre not giving proper service

 Vipul Bedmutha on Oct 12, 2018
Poor service provided by speedwheel tvs service centre khopat, thane west

Have submitted my vehicle jupiter mh04 gw 9564 on 10/10/2018 and was told that you will receive vehicle tommorow. Next day i went to service centre but vehicle was not taken for servicing and was also not informed about that.
After that i was told that vehicle will be received tommorow by sure by evening of 12/10/2018.

But know one receipting call at service centre and same has not been informed about the work.

Very poor service is been provided by service centre. No one...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — took price of upgraded dual tone model & deliver me standard basis model

 cyclonez2010 on Oct 12, 2018
10-oct-2018
Jigar patel
I went to the showroom to buy tvs sports bike on visiting showroom i liked tvs star city plus model they said its a dual tone model top model new arrival i said ok i will buy this they billed me of dual tone model. On the next day, i got to know from company official website that it is a standard model with oscar black color. They are not providing me the dual tone model nor they are refunding me the difference.

They are taking[protected]+ extra on every model from the price given on the official tvs website.

Please help me in getting...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — for registration and payment back

 Vissu Konkena on Oct 12, 2018
Hi actually i am buying on tvs apache rtr 160 (Full cash) on 10th october 2018
But still not complete my registration format and not getting any tr number

And one more

I have planned on some other bike also and paid some advance so no need to the new bike pls cancel my new bike give back my advance
They are all not respond properly not reply any kind of msgs or calls full irritating
So

Konkena visweswara rao
[protected]...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs rr 310 clutch cable breaks just two months of purchase

 Tiny Micheal on Oct 11, 2018
My new rr310 reg num (Tn 24 am 8554) have been purchase on 26th of july this month. Just after two months of usage my clutch wire got breaks during my way from office to home and i got hang on the middle of the road and i take it to dhiraa motors virugambakkam, chennai at 7.30pm. Today after changing clutch cable they charge rs. 720 and i shocked which is not cover under warranty. After purchasing a bike of rs. 2.5 lakhs and usage of just two months i got hang on the middle of the road and company charging me for that is very crucial thing. So my humble request is to refund my money and cover under...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — tvs n torq starting trouble

 Naveen Venkat on Oct 11, 2018
I have bought TVS N Torq on 25th Aug 2018 and it is horrible experience with its starting trouble. No customer would want to have such issue with a newly bought bike, TVS has miserably failed in this aspect. Assuming that this will be solved through 1st service, but then this has got even worse now. Pathetic on you TVS. Never Expected....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs ntorq is getting stopped while driving

 Mrudula Bobburi on Oct 11, 2018
Hi team,

My name is mrudula, i purchased tvs ntorq in july 2018 in bangalore vellam sir tvs showroom (Indian motors agencies). From day 1 i am facing bike starting problem and bike is getting stopped in between while driving. I told to showroom pole they never look in to it property...
One day (Within one week of bike purchase) bike has not started and show room mechanic came and took bike by pushing. When i went there showroom manager munisetty said some thermosensor coil problem and they changed. I asked them y u have given a defect bike? And showroom manager faught with...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — dealer not provided service

 Rajesh Soliya on Oct 10, 2018
Dear sir/madam
मेने अप्रैल 2016 में tvs की स्कूटी जुपिटर शाजापुर गुरुकृपा शोरूम से खरीदी थी।जिसमे बैटरी गाड़ी से चार्ज नही हो प् रही है और आज मैं गुरुकृपा शोरूम पर रिपेयर करवाने गया तो बोला की 1500rs लगेंगे पूरी गाड़ी की वायरिंग change होगी।मैंने बोला...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — registration not done yet

 muraliarni on Oct 10, 2018
Hi,

This is Murali K, I have ordered TVS XL 100 HD and received delivery on 31/05/2018 but still, registration not yet done and no proper response from the dealer (Poongothai Automotives, TVS Dealer, Arni, Tiruvannamalai District). Daily I am walking to the dealer place and even I have paid the amount too.

Kindly take this as priority and response immediately to get registration.

Thanks & Regards,
Murali...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — non initiation of pleasure scooty

 Trilochan Sharma on Oct 10, 2018
Dear Sir

We bought a new scooter (pleasure) from your Rohtak Haryana Dealer about 08months back for my wife which creating ignitation problem regularly .
Despite our regular complaint they are not attending complaint as my wife will be fedup from their services .
They are bluffing all the times but they do not worried about your customers .
We regularly contact your customer care nos & we always found either not reachable or busy .

You are requested to kibdly look into it failing which we may proceed to lodge legal case in consuner court.
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs jupiter grande accessories

 Dnyanesh.d on Oct 10, 2018
Respected sir,
I booked tvs jupiter grand but not get delivery. The dealer told me u must complesery purchase accessories all set. But i don't want all set. I want 3 parts of accessories. But he not ready to give me. They told company said dealer sell with set of accessories. Not for loose.
What is the policy about ur tvs... Accessories.

Please reply me sir...
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

TVS Motor Company — tvs apache 160 4v oil leakage [Resolved]

 sunil22567 on Oct 10, 2018
Dear sir/madam
I am facing oil leakage problem in my tvs apache 160 4v since i purchase in june - 2018 last week. Problem started from[protected] to till date the same problem is continue with my bike. Dealer supports me for the same also company try to solve my problem but as a customer i cant have solution of my problem which is not resolve by company or dealer. All captured images are attached with this....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — about apache rtr 180 with double channel abs

 Abhijeet biradar on Oct 10, 2018
Dear sir,
In pune i'm calling all your showroom and delars, about rtr 180 with double channel abs, but some your employee says this bike is discontinue from our company. But in your official website this bike is in the sale, so why are they telling me wrong information.
If you are careing your customer then kindly give me reply for this mail.
My contact number is [protected] abhijeet bhanudas biradar

Regards
Abhijeet...
Complaint comments  Read comments [2]Complaint category Other

TVS Motor Company — bike service delayed

 Bristo Thomas on Oct 10, 2018
I have given bike for service in kottayam
10 days back and still no further action taken and bike still not delevered. All details are there in attachment. I have a loss of 1000 rs per day and same should be paid back by dealer and in case any further dispute i will drag this to consumer court. My name tm paulose and vehicle number is kl05 an 4820
Model is tvs victor....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — vs star city bike complaints and your product is too bad warast

 Praveen Kumarr Gummadi on Oct 9, 2018
Diyar sir my self i am gummadi pravennk kumar and iam from rangareddy dist hyderabad rajendra nagar 500030 bike tekem from langar house sir iam parches a tvs star city bike complants and ur product is tooo bad warast iam teken bick in 2017 march 27th totak k. M is 23752 only and gear box is damegd chen pak was damegd tayars was damegd totali bick was looking 10 years old and iam geeving to the sarvising regularly li finaly iam not satisfied ur tvs bike my frind prakash teken a hero glamar in the sem year in 2017 may 25th km is 24561 no complaints in that bike looking good, and one moor thing is...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — ap 16 ez 2859 - frequent repairs tvs scooty pep+

 Brundha_Adapala on Oct 8, 2018
I have purchased my tvs scooty pep + purchased by me on 9.7.2018 from prathap tvs, nandigama. I purchased the said vehicle on loan from hinduja leyland finance and paid down payment of rs.15, 000/-. On 9.7.2018, vehicle was delivered to me. After 10 days of purchase of the vehicle, it started giving trouble and whenever i bring down the accelerator to slow down the vehicle in traffic or at speed breaker or when the vehicle is continuously run for more than 10 kilometers, the cabin of the scooty gets hot and engine is getting offed. When i try to the start the vehicle either by self-starter or by...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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