TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 4%
Submit a Complaint
1880
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
894
down
307

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
472
down
158

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info
Dealer Locator

Factories

TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101
Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496

View More Information...

Customer satisfaction rating
4%
Complaints
1880
Pending
0
Resolved
65
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company Complaints & Reviews

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TVS Motor Company — squeaky noise in tvs apache 160 rtr matte blue

 vvr87 on Dec 28, 2017
Whosoever look at the tvs complaints,

I purchased rtr 160 on 10th of november from sri vishnu motors, mysore.

After a week some squirky noise started coming out of bike, which was very annoying while driving. I had given my bike thrice to resolve the issue which they could not be able to resolve.

Though its a brand new bike, i have not expected this kind of experience. To my surprise when i tried to register a complaint on tvs motors official website sri vishnu motors is not showing under registered dealer.

Kindly let me know who could...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — rc is not providing by suryansh tvs, akbarpur, kanpur dehat, up

 Anwar-ahmad on Dec 27, 2017
I purchased VICTOR TVS on 15th September 2017 hard cash from SURYANSH TVS MOTORCYCLE DEALER, AKBARPUR, KANPUR DEHAT, UP, INDIA 209101, after that I went to dealer about 15 times to take RC of my VICTOR MOTORCYCLE. But the dealer is not giving me RC. he says that I should go to RTO to ask the RC. when I go to RTO he says that the file of my motorcycle is not provided by the dealer.

Sender
Anwar Ahmad
S/o Mazhar Ali
Vill Mahmoodapur
Kanpur dehat UP
209301...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — worst service follow up

 Anuragazad on Dec 27, 2017
Dear tvs,

I am using apache rtr200 bearing reg. No. Dl5saw6871, i am facing some issues from day 1. Noise from the handle and chain set when ever i usually go for normal service (Binsar tvs delhi) your team does some adjustments and give back to me with the assurance that this will not occur again, but its been one year now still facing with the same issue and your team says now that this parts are required to be changed on payment basis which would be payable from your end, because bike ran 21000km and i am yelling for this problem from day 1 itself, so were you guys waiting for...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — tvs wego/ bad service experience

 alhad_m on Dec 27, 2017
I have visited priyanka motors for paid service on 26th. They have not informed about unavailability of oil and ready status of my vehicle. Spare in charge gave bill without oil replacement. They told me that they don't have oil with them. Matting is not fixed properly during delivery. They have causal approach towards customer complaint. Pathetic service...
Complaint comments  Read comments [2]Complaint category Car Service Centers

TVS Motor Company — bad service centre

 Dipeshpatil on Dec 26, 2017
I have done second paid service at borgave tvs service centre ichalkaranji. The rotation belt is sounds badly and loudly like something stuck in it. When i go through same problem to borgave tvs service centre they said it will work after running some kilometres, but it unable to ride few metres then how can run some kilometres. The service centre is not clearly answered for that problem....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — worst services by tvs

 Sriyans Gupta on Dec 26, 2017
It has been two months but i didn’t received my claim money. I have been asked to visit the insurance office to see why i didn’t received the money. I don’t understand why do i need to go there. I have not taken any third party insurance that i need to go to insurance office. I am completely pissed off. This was really annoying and probably my worst experience with tvs motors😡😡...
Complaint comments  Read comments Complaint category Insurance

TVS Motor Company — extra charges by showroom

 ankitkumarpal18 on Dec 21, 2017
Hi
Sir
I am Ankit Kumar. I was Purchased A bike on Finance ( Tvs Sport Kick Start Alloy wheel) From New G.S .Enterprises Samrat Chowk Vijay Nagar Ghaziabad Uttarpardesh.In 17/10/2017
And My Bike on Road Price Is 47231. Or My Down payment Was 12500+500 .But My Finance Company Informed Me your Down payment is 8952. And your Loan Amount is 40900 or your EMI per month is 2103 For 24 month By 11.7% Intertrest Rate .
My Due Amount details is
[protected] H.P. Charge = 2998 Rs.and[protected]=1669 Rs.
Total 4667 Rs.
Then I Informed To showroom Manager...
Complaint comments  Read comments Complaint category Unauthorized charges

TVS Motor Company — apache 160 rtr

 Suraj21444 on Dec 21, 2017
Worst response by the tvs service centres in gurgaon buland tvs i am facing the problem in gear change in my bike they told me that we will resolve this give your bike by tomorrow when i did not agree then they said we will do it in next 4 hours but i have been waiting for 2 hours they have not started working on the bike and after that they said that we will give your bike by tomorrow and also the person who was incharge has gone somewhere and they are saying he has gone to market and also they are not sharing his mobile no and saying that we have not committed to give you bike by today....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

TVS Motor Company — complaint no.96867 dated on :- 16 november 2017

 Akash Kumar Akki on Dec 20, 2017
Hi,

This side akash kumar customer of tvs motors. I purchase my bike in january 2017, from day 3 i was facing the issue with the bike. I was going to service center every 3rd day with new issue in bike. Now 1 month perior i put my complaint for some brake and gear nd some more parts but the complaint has not been closed yet. Area engineer's also not taking there responsibility to tell the customer where the problem is to close the complaint. They are not taking there responsibility. 90% parts has been got changed in my vehicle....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — misbehave

 sikarsanjaysingh on Dec 20, 2017
Dear sir,

My name is sanjay singh i go to your tvs showroom piprali, for the my vehicle service inquiry but dont give me any inquiry for my vehicle status, i am says plesae provide but not any response me & after that showroom manager do not give me any kind of information and you give me showers of such people to the people who do bad things with the customer who have a hand in hand with them. You are requested to take strict action against them. Thank you....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — still unsolved my report regarding bike ( which one stolen on 13/04/16)

 Pulak_17 on Dec 18, 2017
Respected Madam/ Sir,
I am Pulak Halder, S/O Shri Ranajit Halder. My bike( TVS APACHE 160CC UPG, BIKE NO- WB44F1844, ENGINE NO- OF4NE2643479, CHASSIS NO- MD634KE47E2N17633) stolen on 13/04/2016. I had been informed about this incident at the local police station (KALNA POLICE STATION) on, 17/04/2016. And also informed to our local TVS showroom ( CHAUDHURI AUTO).This report had been verified by ' THE COURT OF Ld. A.C.J.M Kalna', dist-Burdwan, Name of the I.O: Tarun Kumar Chatterjee and final report No: 77/16. This final report submitted by me to the Insurance Officer in charge, named Subash...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

TVS Motor Company — complete irresponsible behaviour towards customers

 dhiraj05 on Dec 17, 2017
Sir,
My name is dhananjay sharma, a resident from a district tinsukia of assam. My complaint is for mohan motors of tvs company tinsukia.

That sir, i had an tvs apache rtr-160 with registration no. As23r3576, chacis no. Md634ke43g2l40145 and engine no. 0e4lg2082540 that i had an accident on 22 october'2017 and sent to mohan motors of tvs company for repairing as it is under the servicing guidance of tvs company and also for the claim of insurance.

But from that day onward, every-time i have inquired, the manager used to say that we don't know how much the bike...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — r c book and bad service

 chandra pra on Dec 16, 2017
Dear sir/mam,
I humble request to say that i have purchase new bike before 9 month on tvs sport. Reg no is cg - 13x 3918. Owner name is baiju yadav. But the company will not provide the original paper on rc book. And name will be another person. I will try to connect company and dealer many more time but they will give no any good response, so i want to say that please give me good result. My home town is champa.
Dealer name - aprajita tvs (Janjgir) (Cg 11)
So please do something.

Regards
Baiju yadav
[protected]
[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — tvs scooty pept servicing problem 16-12-2017

 vvnagaramesh on Dec 16, 2017
Respected sir,

My name is v. Venkata naga ramesh, i am purchased june-2017 tvs scooty pept from sri gokul motors, rajahmundry, andhra pradesh.
Today iam going to tvs showroom service purpose iam vechile using only 257kms but he was tell to 4th servcing and service manager & staff tell to very neglet to custmor talking he was very lazy person so solve the my problum and dealer was not intersted to custmor support.
Dealer starting registration no given to 25 days time, problum is my registration amount not to pay rto office. My email id: vramesh. Tally@gmail.com....
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — defective item given to me

 paras870 on Dec 15, 2017
Sir i purchased a scooty from tvs scooty. It is defective mai roz usme petrol dalva rha hu vo khtam ho jata hai kuki uski average 1ltr. Mai 22-25 km aa rhi hai maicompany maigya unhe service ke liye di unhone ne kha ab thik ho gyi. Same day vhi prblem vo chlte chlte bnd ho rhihai fr start nhi hoti 20-20 mint tk use khda kr do fr 20mint tk fr start ho jati hai so i again go to the company they said again ab thik ho gyi fr agle din mai use lekr kaam se gya vo vha bnd ho gyi fr mai use 3 km pedal khicha fr vo start ho gyi fr mai company ke pass gya unse baat ki kha thikhai hum aaj isse shi se thik...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — handle vibration [Resolved]

 Mahe798 on Dec 14, 2017
Dear sir/madam,

I had taken my bike (Tvs apache rtr 180) from krishna motors, parli, palakkad, kerala on 28 jan 2017 my vehicle number is kl 09 am 1535.
From the starting onwards i had issue in handle vibration and same has been complained with showroom. I had just completed 4th free service in between i had more than 5 times complaint to the krishna motors but they doesn't fix the issue permanently.

At last i raised complaint to kerala regional area office as per the suggestion from the office i had reached to authorized dealer (Royal tvs) palakkad. I had...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — regarding scooty number

 Rahul Shah4 on Dec 14, 2017
I purchased tvs jupiter from #19, hissa#2, next to courtyard marriot, wakad, maharashtra 411057 pune, i completed vehicle passing and i got message from road paid taxes. Still not getting vehicle number from last 1 month. Service center people are very careless, they wont bother about there customer. Don't but any vehicle from this place or any tvs showroom....
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — showroom delayed for registration of my scooty

 sivadece1982 on Dec 14, 2017
This is to inform you that tvs bike showroom situated in mythri motors, bhupalpally town telengana is delaying registration of tvs jupiter zx scooty. I have purchased from there on 10.09.2017. Three month has passed but till today they have not applied for my bike registration. I have requested so many times they have not taken it seriousness. They are giving me useless reason like rto. Please look into the above matter. Hoping for a positive response from your end.

Regards
S. Sivanesan...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — charging extra money for free services

 addi123 on Dec 14, 2017
Dear... I m currently buy a new scooty pep plus since 18 oct.2017, from karely which is sub cocerning outlet of vrindawan motors allahabad. I m so much upset from your services and behaviour of staff.
1) when we buy this product the seller says all your papers (Road tax, polution and insurence) will be availaible from karely after one month. But they cant give me my all assests after a month, he says u should go to vrindawan motors main branch and collect. Which is so far from my home. And misbehave me.

2) when i get vrimdawam motors kyfganj for first free service. They want...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — service failure [Resolved]

 Marcanto on Dec 14, 2017
Dear sir/madam,

Ref: apache rtr180

This is anthony, please note, last month i have given my bike for servicing, the bill was charged for inr 7000/- including service tax, but i'm not satisfied with work i can't drive my bike, wheel is getting obeling i have doubt that they have changed shokobser/ front folk, previously same thing it happened they have changed silencer.

And this issue is keeps continuing,

Kindly look into this matter & do the needful at the earliest.

B/ rgds,
A anthony...
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

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