TVS Motor Company Customer Care
TVS Motor Company
Customer satisfaction rating: 9%
Submit a Complaint
2045
COMPLAINTS

TVS Motor Company Customer Care

TVS Motor Company

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Address
Jayalakshmi Estates 5, Floor 8, Haddows Road
Chennai
Chennai District
Tamil Nadu
India - 600006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1024
down
348

Phone:
Phone:
+91 44 2827 2233  [Regd. Office]
up
528
down
175

Fax:
Fax:
+91 44 2825 7121  [Regd. Office]

Additional info

Factories
TVS Motor Company, Post Box No. 4, Harita, Hosur 635109
Tel: +91 43 4427 6780
Fax: +91 43 4427 6878

TVS Motor Company, Post Box No.1, Byathahalli Village, Kadakola Post, Mysore 571311
Tel: +91 82 1259 6561
Fax: +91 82 1259 6550, +91 82 1259 6553

TVS Motor Company, Village Bhatian, Bharatgarh Road, Teh. Nalagarh, Dist. Solan, Himachal Pradesh 174101

Tel: +91 17 9522 0492, +91 17 9522 0493
Fax: +91 17 9522 0496



View More Information...

Customer satisfaction rating
9%
Complaints
2045
Pending
0
Resolved
177
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

TVS Motor Company related photos (232)

TVS Motor Company Complaints & Reviews

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TVS Motor Company — taking rs 1200 extra for rto registration and rs 300 for insurance on purchase of a new tvs jupiter scooter

 mkarun on Apr 4, 2018
I want to purchase a new tvs jupiter scooter.in kanpur city every dealer is taking rs 1200 extra for rto registration and rs 300 for insurance. They are not providing any bill for this amount. Taking money without providing bill is illegal. For what they are charging extra?. It is impossible to purchase scooter without paying extra money mentioned above. Please suggest me how i can purchase scooter without paying any extra money.

Regards
Mishra a k...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

TVS Motor Company — very poor service, rear break sound problem facing since purchase date dec-2016 // disappointed with tvs service.// up65cn 2692

 Sandeep Kr Mishra on Apr 3, 2018
Dear sir,

I got frustrated from tvs service and this type of poor service i never seen any other places.

Problem of rear brack sound came from date of purchase and now front brack sound appear.

In short, bike is running loke kabbad

Your service manager mr aporva say if you use single brack sound will appear, this type os statement said by your company manager.

From these words, i recognise company level,

I am facing issues since purchase date and went service centre more than 100 times,

Now,...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — low mileage and low pick up after servicing

 nandakumarsb on Apr 2, 2018
Sir, madam,
This ia nanda kumar from hyd. Am purchased tvs star city plus es on 14th of oct 2017 from suheel motors kukatpally. When am purchased the bike on that am faceing problem with bike. The service people takeing the bike and kept the bike till evening.
On 300 kms replaced the shocks
On appo.[protected] kms open the engine
Low mileage after service
Pick up drop...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — pep plus kharab hone ke karan

 Chetan 6090 on Apr 2, 2018
Gadi automatical jati hai company ko baar baar baar baar complaint kaise hain company kisi aur ko services ltd accident ho gaya tha break fail fail chalti chalti main break break nahi lagta n dealer sunita nahi hai petrol jyada khata hai petrol isme kharab ho gayi engine engine kar kar kar kar ta hai service kairali tabi company service humko tvs pept exchange karani hai company kuch nahi kar rahi hai hum case kar denge aap ki ati kripa hogi upar se company wala bolta hai ki aap ko chalana nahi aati gadi...
Complaint comments  Read comments Complaint category Other

TVS Motor Company — invoice

 Sankara Rao Pusarla on Mar 31, 2018
I purchased tvs jupiter 110 cc on 02 mar 18 at venkateshwara motors (Tvs), sriharipuram, visakhapatnam-530011. Registration was done on 09 mar 18 and having no. Ap31ek1016, till now invoice is not given. The same was raised with the owner many times but all are in vain.
Please solve the problem & find the solution at the earliest.

P raja sarat
[protected]
Srpusarla@gmail.com...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — poor bike service

 Kaviyarasu velazagan on Mar 31, 2018
Hi,
I asked to correct gear to be sooth to change, bcoz it is very hard now.. I am complaining about this from last 2services but they won't correct, then i put mike to paid service in mechanic shop.. Now i have one more free service also.. But am not going put in tvs service center. Its very heartbreaking customer support.
They just do some minor corrections only.
I have attached their card. Pls look into it.
This kind of activity will spoil the name of tvs.

My number :[protected]...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — you have additional charge for service

 Surendra... on Mar 30, 2018
Dear team
This ia to bring you that i have going to tvs service center i had purchahse apache 180 before one year ago in sharma motor pratap nagar this is not friat time probelem i had also complain to mr madan and other person.in ks motors and ks motor sikar raod jaipur i met jitendra kumawat there as a service advisor i have to say my bike engine in over heating they are check my engine oil and wheel and saying me your bike break pad was damage and change them break pad price only 280 only they took 457 charge from me why... I will pay to before 15 day ago for bike service 461 rupees...
Complaint comments  Read comments Complaint category TVs

TVS Motor Company — r.c of the bike

 Proveen Kumar on Mar 30, 2018
My name is praveen kumar and i bought tvs sport bike on 19 oct 2017. Bike chesis number is *md625pf53h3h44378* and engine number is nf5gh1169941. But till now they didn't give me r. C. Of the bike. I asked them many times for r. C but whenever i asked them they says next week but since then till now next week didn't come.
Please help me for this.
Thanks
Regards...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — about manufacturing defect in many parts of bike such as chain sprocket, sensors and etc

 vish.vishsingh90 on Mar 28, 2018
Respected sir,
Myself vishesh kumar singh, on 25/08/2017 i had purchased new apache rtr 200 4v. I had an complaint regarding chain sprocket noise, gear sensor, speed sensor and etc. After service it has produced very bad noise, they tell me to buy a new chain set. My question is why don't i buy a new chain sprocket set because my motorcycle is in warranty, then again i have kept for a 4th free service on 24/03/2018, i have a minor complaint regarding chain noise but after service its a very major problem started, but till now my complaint was not rectified and main thing after service there...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — bill not provided and registration of vehicle not done

 gurki82 on Mar 27, 2018
I had booked the tvs jupiter from the tvs motor company assigned dealer solar tvs which is located in nayandahalli, mysore road bangalore on 15th of march 2018. I have received the vehicle without the registration of the vehicle, no insurance of vehicle and no complete bills. When asked for the bills, they say that computerised bill is not getting generated. Why such inconvienence is caused to the customer....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — customer service apache 200

 Gowtham Wolfer on Mar 27, 2018
Service quality very poor .

very bad experience with your service, very recently i have service my bike to your service center . my bike was so good before service but after service they give me with very bad condition,

- air suck out from back wheel
- break sound...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — 55 to 65 kms in between shocking vibration starts and more faults regards [Resolved]

 maheshkanna on Mar 25, 2018
#hi to everyone can u help.. I need ur answers.. I am from chennai.. Did any 1 noticed in tvs jupiter while crossing 55kmph to 65kmph in handle bar and footrest producing like shocking vibration.. Why its coming at that speed but after crossing 65kmph its going smooth.. My bike crossed 6500kms.. When asked many of the mech but the answer i have got..1. Its a new engine it have to set with the gear?? Really??..2.in all tvs jupiter same thing is happening at that speed?? Really?? 3. After 10000kms the problem will be solved really??? Long term users plz reply.. What will be the solution for that......
Complaint comments  Read comments [3]Complaint category Motorcycles & Scooters

TVS Motor Company — poor service & not promote digital transactions

 Sanjubanda on Mar 25, 2018
Sir, At patna Khayati tvs not care the customer.Servicing of vehicle is very poor.Mechanics are not trained so I suffer today. In reception no care about customer.There is no swipe machine for digital txn..While GOI promote the digital txn. Today I not carried cash so I face problem.Please look into matter...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

TVS Motor Company — dealer non compliance

 Pramodh gowda.pramodh1972@gmail.com on Mar 24, 2018
Myself pramodh gowda purchased a ntorq scooter on 1st march 2018 from kubera tvs, bangalore payment of 74, 500/- cash was made on the same day with a promised delivery of 15th march. But it was not complied and that day srinivas from kubera tvs called and said they can't deliver on 15th a promised... As we are mythological on dates srinivas agreed to deliver on 18th march with a penalty of getting me a number 1155 in the rto. But to my surprise i got the scooter delivery on 18th but till date they have not registered my vehicle with rto and now they r demanding extra money for this.. As per their...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — battery issues [Resolved]

 Rishi Kelkar on Mar 22, 2018
Dear sir.

My name is basvraj vacche

I have purchased tvs jupiter from m/s. Suprem tvs ulhasnagar i had found that some problem in the battery, when i was gone to the suprem tvs ulhasnagar then service engineer checked the battery he alliance that the baterry is not work, he told me that he was not able to replace the battery but still battery is under warranty.

Please kindly replace the battery as soon as possible

Thanks,

Best regrads
Basvarj vacche
[protected]...
Complaint comments  Read comments Complaint category Other

TVS Motor Company — defective model provided

 Heta Shah on Mar 22, 2018
I buyed jupiter zx on 11/12/17. After using it for 2 months, it caused spondylolisis of hand through which we came to know that the model provided to us was defective. The treatment of spondylolisis has costed more than 50, 000/- still the seller is providing me the same defective piece. The model is in the service centre since 1 month. I wouldn't take the same defective model back. Instead provide me a fresh model and even provide me with the benifit of the hospital charges that took place for the treatment of spondylolisis ehich was caused due to your defective model.
-mahendra shah...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — poor service at sri pandian tvs, pp chavadi, madurai

 Moorthy1110 on Mar 21, 2018
I'm sundara moorthy. Owned an apache rtr200 4v on 14th dec, 2017 with registration no:tn 58 aq 3496. My bike, apache rtr 200 4v, have undergone second service on 06.03.2018.. I have told them that there was a noise in both the disc brakes and heavy chain noise... After service, they asked me to do a test drive, to ensure the bike... While i was doing a test drive, i have applied the disc brake... Suddenly the front disc locked and the bike fell down... Within 500 meters from the service centre... Due to brake locking i have fell down. My bikes left side footrest, left weight balance and right side...
Complaint comments  Read comments Complaint category Other

TVS Motor Company — bill not providing [Resolved]

 Kanupuri123 on Mar 21, 2018
Dear sir/madam,
My name is kanu puri. I purchased tvs jupiter scooty from one of tvs reputated showroom in visakhapatnam on 19 Jan 18. As its already gone nearly two month but still I am waiting to get my bill. The dealer is not helping me to give bill. He always making some nonsence statement and refused to give bill. The perfect reason I stilll don't know why they not giving me bill. I am very frustrated and disappointed now. So plz look after on this matter and give me satisfying solution. I attached dealer challan for you so that you understand it better....
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

TVS Motor Company — insurance and rc not received [Resolved]

 mahadyuti.saha on Mar 21, 2018
Hi team,

I have bought my tvs victor bs3 model bike on 7th may, 2017 from tvs sai dealer, hinjewadi, pune. As the model was a bs3 they told me your bike is already registered and we will transferring the name to yours and within 3 months you will get hold of the insurance docs, bike related other docs and rc. Today it is 21st march, 2018 (10 months later) and after doing regular follow ups also, they tell us we will be providing you with all the docs within 15 days. That day hasn't came till. I am totally frustrated as i am driving my bike without any proper document, any day i can...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

TVS Motor Company — rtr 160 2017 model / vibration

 Gokul Sugumar on Mar 20, 2018
I had recently purchased rtr 160 2017 new about 1 month ago (Feb 2018). While riding 65 to 80km/hr more vibration is receiving through that. This issue is hurting more. If there is any solution i request you to give a suggestion to solve. At 65 to 80km/hr handle bar and the body fully vibrates to the core. So please take a necessary action regarding this issue....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

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