TVS Motor Company Complaints & Reviews

Respected Sir/Mam

Iam Dinesh kumar residing at No 20, santha avenue, Nerkundram, chennai-600107.I left my bike in Vijayalakshmi motors Nerkundram Regarding Complaint on Fuel Issue.For past one month my bike is service center.First they said the amount as Rs7000.I said okay for service.But suddenly they are calling yesterday saying that Rs15000.Iam a daily labour person how could i arrange.So want to make complaint on Tvs service...

Iam Dinesh kumar residing at No 20, santha avenue, Nerkundram, chennai-600107.I left my bike in Vijayalakshmi motors Nerkundram Regarding Complaint on Fuel Issue.For past one month my bike is service center.First they said the amount as Rs7000.I said okay for service.But suddenly they are calling yesterday saying that Rs15000.Iam a daily labour person how could i arrange.So want to make complaint on Tvs service center for not giving proper...

I am writing to file a formal complaint against Lokesh TVS Medavakkam due to their consistent lack of response and prolonged delay in addressing my concerns.

Dealership Name & Address with Pin Code: Lokesh TVS & No 11/205A, TVS - Logesh Automobil, Mambakkam - Medavakkam Main Rd, Munusamy Nagar, Vimala Nagar, Medavakkam, Chennai, Tamil Nadu 600100

Details of the Complaint:

- *Service Center:* Lokesh TVS Medavakkam
- *Contact Person:* Elango
- *Elango's Contact Number:* [protected]
- *Nature of Complaint:* Lack of response and delay in providing a quotation for damaged body parts of my vehicle, Jupiter past 27 days
- *Claim Number:* MOT14375952
- *Date of Loss:* 10-DEC-2023
- *Insurance Provider:* ICICI Lombard

I submitted my vehicle for inspection on [11/Jan/2024], as advised by Mr. Hariharan from ICICI Lombard. However, despite repeated attempts to contact Mr. Elango at Lokesh TVS Medavakkam, there has been no response for the past 27 days.

I have provided all necessary details and complied with their requests promptly. However, the lack of communication and prolonged delay are causing immense inconvenience.

I kindly request your immediate intervention to address this matter. Specifically, I would appreciate your assistance in investigating the conduct of Mr. Elango, whose unresponsiveness has led to a breakdown in communication.

I am hopeful for a swift resolution through your intervention.

Sincerely,

Murugavel Yadav
[protected]
[protected]@gmail.com
Medavakkam
Chennai 600100

My bike is Scooty Pep, 30days back i went to RVM Motors showroom New Washermenpet, they are repaired my bike 2 Months Back the same problem automatically switched off, bill was 4887 dated 20.11.2023, after that my bike creating same problems, and then i will handed over on 06.01.2024 i have already informed to owner of the showroom and tell i will come and ask the question to showroom people told wait i will give, wait i will give but stillnot no response from showroom and then raised a complaint on tvs about their response and informed to owner 3 times (25.01.23 and 30.01.23 and 06.02.2024, but owner told i will monitor this issue i will clear told but still not clear my problem can you please take action regarding this and asap please give me the vehicle TN03AE2361

My bike is appche rtr 200 4v, 15 days back i went to Mahaboobnagar sri jayarama showroom, they are repaired my bike, bill was 9225, after that my bike creating so many problems like ABS and shelf and battery, with this i have got an accident, i have already raised a complaint on tvs about their sevice, complaint number is[protected], but they did not responded, when my bike handover to them my bike does not have any problems, just they changed brakes only.please i need a solution 9000rs means not a joke, can you please take action showroom and refund my money.i need amount refund from that showroom

My name is Vidyabharathy K, and I am writing to bring to your attention a persistent issue I have been facing with my TVS Jupiter bike.

I purchased the bike on 22/06/2023 at GOTHARI TVS Showroom at pallavaram, with the registration number TN11BD9516 and engine number EG5EP1003121. Unfortunately, I have experienced a recurring self-start problem even after having the bike serviced twice. The issue persists, and it has become a significant inconvenience for me, occurring frequently within the first 6 months of ownership.

I have raised this concern during my previous service visits, but the problem has not been resolved despite the efforts made by your service team. Considering the frequency and persistence of the issue, I kindly request your attention to this matter.

Given the circumstances, I believe a replacement bike would be a fair solution, ensuring that I can rely on a fully functional vehicle. I appreciate your prompt assistance in resolving this matter and look forward to a quick and satisfactory resolution.

Thank you for your attention and understanding.

I have given my bike to service centre, but they done nearly 9000 bill, but i am paid, but muy bike condition was not good, after servicing, why they given my bike to ineligible person, after service when i tried to reach them they did not respond

More than 6 months before, I had booked one iQube with the booking amount of Rs.5000/-.
On[protected], I have canceled the booking.
They have accepted your cancellation request for TVS iQube S with Transaction ID:[protected].
I got a mail from the company that they need some documents and immediately I have provided the same to them by mail.
But even after 7 reminders, I have not received any communication...

I am writing to bring to your attention a significant discrepancy in the charges for the recent paid servicing of my bike, conducted at your TVS - Sri Pandiyan Motos on 13 Dec 2023.

I received a message from the bike showroom indicating a service charge of Rs.418/- ( Including Oil change service ), yet the invoice provided to me upon completion of the service reflects a total amount of Rs.2287/- ( Including Oil Change service ) in which the service charge alone was Rs.1000/- .This substantial difference is a cause for concern and requires immediate clarification.

I have attached both the showroom's message and the invoice for your reference. I kindly request an urgent review of this matter and a detailed explanation for the variance in charges.

I trust that TVS values transparency and fair business practices. I expect a swift resolution to this issue. Failure to provide a satisfactory explanation within 3 days will compel me to escalate this matter further and seek assistance from relevant consumer protection authorities.

I appreciate your prompt attention to this matter and look forward to your immediate response.

My bike had starting trouble on Dec9 the same I have sent to showroom by
road assistance service too. I happily say that your authorised dealer who
made single call to me for service regarding.

Even raised by mail, what they replied to me please have look in attachment. Please get it resolved for future

मेरा वाहन दुर्घटनाग्रस्त हो गया था जिसमे मेरा कुल व्यय लगभग 14000 था परन्तु बीमा दावा करने के पश्चात्त मुझे UNITED INDIA INSURANCE से मात्र कुल 4800 रूपये ही प्राप्त हुए
मै चाहती हूँ कि मुझे बीमा दावे से सम्बन्धित पूरी राशि लौटाई जाय
धन्यवाद
M.N:- [protected] Email: Id:- [protected]@gmail.com
Name:- Kavita Kunwar
Adress:- Village- Pundil POST- Rausal Teh- Lohaghat
Distt:- Champawat 262524
Policy NO:- [protected]P[protected]

They are fraud me 300rp. She is telling much more amount again and again PLZZ can you return that amount me and Please resolve my documents from him

Order # rDK8x4pHZxA6awb6YQiPvW5w9, CCAvenue Reference #[protected], Order Date 08/12/2023 23:29:34, rs 465 place order rain coat black l size this website https://shop.tvsmotor.com/ amount deducted but order not delivered

Order # rDK8x4pHZxA6awb6YQiPvW5w9, CC Avenue Reference #[protected], Order Date 08/12/2023 23:29:34, rs 465.00 placed online order rain coat l size but still not delivered several time contact customer care and drop mail but no response received so kindly refund money

I BAGDA RAM Age 54, Bhagwan Mahavir nagar, Jodhpur is would like to Inform that.

1. I purchased a TVS Sport City Bike from Ridhi Motors (Ridhi enterprise, Sangariya By Pass, Jodhpur) Invoice no. 377 Darted 24/0/2023 Registration Numbe of Bike is RJ19DN3023

2. The problem started with the bike only after few months of purchase, its maybe Month of July when I was first time give the bike for Service for the Below problems.

a. It is getting hot and shutting down.
b. Engine light is on due to engine problem
c. After Cooling the bike for 10 minutes, the bike Start with Car
d. When it gets hot, it does not Stat with Self.

3. We told the problem to Ridhi Motors service Manager (Mr. Lalit:[protected] he kept the Bike at his service center and Given me after 2-3 days with Assurance that bike is fully serviced and this problem will not happen in Future.

4. We again Drive the bike but after 10-15 Km, the above-mentioned problem is remaining Same.

5. We again and again give our bike to Service center for the problem solving concern but the concern is not solve till today.

6. My Son who driver this bike is online delivery boy and that can not be do his work without bike, He is unemployed from last 2-3 Months.

7. Ridhi Motors and his all staff is not giving satisfied answer and we are very harass with his behaviors, Manu Gehlot :[protected] who Is owner of Ridhi motors not replying to us.

Bagda Ram
[protected]

Dear sir, I have purchased TVS Jupiter 125 around 5 months ago. It is showing issue like self start, it will start and stop in 1 sec is not working Properly. Also i tried to kick start and kick broke off in first kick. Will you please check this issue and revert back at the earliest. Seems i have received a old bike for the full price. This is not what i expected from jupiter after paying so much for the jupiter.

Dear Sir/Madam,

My name is puneeth and we have purchased a tvs bike on may 2023 in chennarayapatan (573116) Mahalakshmi show room but till now we have not received the RC card and when we visit the show room they are saying we have not received i suspect some issue in the showroom bcz we have paid full cash for the bike.
Could you pls help to check.

Purchaser name :- PARAMESHWARA
Bike number :- KA 13 Y 4156
Purchase date :- May 18 2023
Bike module :-Radeon
State :- Karnataka
District :- Hassan
Taluka :- Chennarayapatna

My name is Nazim Hussain s/o Muhammad Ismail add: House no.75, line no.14 ward no.18 Azad nagar uttrakhand, Pin code -263139 and I am writing to bring to your attention some concerning issues I have encountered with the purchase of a TVS RTR Apache 160 2V RK DRUM BSVI, Chassis No. MV634E84N2L02360, Engine No.AE8LN2602407, RTO no. UK04AK0154 from one of your Authorized showroom 'Maa Vaishno Motors' .

I purchased a brand-new TVS Apache from 'Maa Vaishno Motors near darau chhoraha, Bareilly Road Uttrakhand, kichha udham singh Nagar'on dated 22/11/2022. Regrettably, I have been experiencing several problems with the bike since then. The most significant issues include irregularities with the speed meter and suspensions, which produce unusual sounds during operation. Additionally, the stickers on the bike are gradually peeling off, raising concerns about the overall quality.

However, the primary cause for alarm is the discrepancy in the purchasing bill. The date of purchase mentioned on the invoice does not match the date recorded during my first visit to City Haldwani branch 'Nainital Motors' for a bike servicing. This inconsistency suggests a potential discrepancy or irregularity, which raises questions about the transparency and integrity of the purchase process.

I am reaching out to you with the hope that your esteemed company can promptly investigate and rectify these issues. As a loyal customer of TVS, I believe in the brand's commitment to quality and customer satisfaction. I am confident that your intervention will ensure a resolution to these concerns.

Attached to this email, you will find copies of the purchasing bill, along with relevant pictures highlighting the issues with the bike. I kindly request a thorough examination of this matter and appropriate actions to address the problems at the earliest convenience.

I appreciate your prompt attention to this matter and look forward to a swift and satisfactory resolution. Thank you for your understanding and cooperation.

Sincerely,
Nazim Hussain

I have purchased a new TVS Zest on 8th Nov 2023 from SELVAGANAPATHY MOTORS LLP, Madurai - 625007. I paid the full amount of the Vehicle on 8th Nov 2023 itself and received the receipt. TVS Dealer assured that, on 9th Nov 2023, the Vehicle will be registered and delivered to me.

But, on 9th Nov 2023 after my phone call to the TVS Dealer, I was told to pay additional amount of Rs. 4000/- for Vehicle registration process due to...

The day i purchased the scooter in the month of September, i have observed every time while filling the fuel tank that the average is not good. It is giving between 25-35. I use it nearby only and forget about 50, it is not even giving 40-45 average as per your commitment.

I recently got the services done at Sabharwal service center, Rithala, Rohini, Delhi. i told them the issue also but they said that we don't have any setting option to increase the average. They gave us the video link to check the average, after that also i got filled my tank full again and for 50 km, i ran the scooter and then again full the tank...then also it was giving 30 average...All this was discussed with Dilbar Khan, he refused to give me the solution...

Regards
Rajat Goel