TVS Motor Company Complaints & Reviews

In shivam enterprises, jammu service centre are looking so many drawbacks
*. Service of two wheeler don't in seniority.
*. Whasing facility not available during two wheeler service.
*. Service staff are not be present on service time duration.
*. Customers problems are not rectified by
Service centre in service.
*. The customer has to wait a lot for the service.

Work service done by dhamija enterprises
Of jupiter on 01-12-18.

Vibration while pickup from 0 which was not there..

Also once reach to speed of 40 there is a vibration like sumthing is rubbing. This is since i bought the jupiter even after several complaints still not resolved by any service center.

Seriously this is very frustrating for me..

I am having starting problem from day one and writing this after having multiple visits to service center without getting my problem addressed. Left my vehicle to service center more than 10 days during last 4 visits, yet having the problem unaddressed. Service center keeps the bike unless queried and not sure if they really attempt to solve problem.

My vehicle having starting problem after being 10+ hours in idle condition. Starting problem becomes terrible and unbearable when vehicle put in idle for 3 to 4 days. Today it took 25+ attempt to start and i started to feel irritated now. Having no clue what to do and seriously started to feel cheated. During every visit service center says it's normal with tvs bikes and you will have to live with it. I don't think so many start attempt is normal. If this is normal, how do you justify battery to ruin within 4-5 months of purchase that too with new bike?

I have put my hard earned 1.3l and waited almost 3 months to insure for best available option but now feel i have made a blunder opting to go for tvs (Coming from bajaj family). I had 15 years of experience with bajaj bikes but never encountered any such problem.

A makeup call for others, never buy tvs bike or keep crying like i do since last 4 months.

I sent this mail to ids [protected]@tvsmotor.com, ao. [protected]@tvsmotor.com, service. [protected]@tvsmotor.com and [protected]@gmail. Comi on 23rd nov 18. Today is 5th dec but they haven't taken any positive step to address my issue yet. They don't bother you after shell and i don't know what to do from here. Can anyone guide me for next steps? I am planning to go to consumer court, please suggest.

Purchase and service place: logesh tvs medavakkam
Dealer code: 11839
Bike: tvs appache rtr 200 race edition 2.0 abs

R/sir
Its lovenish and i am purchasingh a new tvs two wheller on15 april 2018 bt till now my registration was pending when ever i call to management of dealer (Tvs jhunir) punjab near mansa. During these working days traffic police bound my vehicle and now i want my registration as soon as possible u r the last way to get to your dealer to improve your dealer services. I want solution on it as soon as possible

Name-lovenish

Cntct no. [protected]
[protected]

Dealer details
Dealer located at mansa, vill jhunir

Salesman and management name - himanshu
Cont number-[protected]

मेरी गाड़ी का medguard टूट गया जिसके कारण मैं डीलर के सर्विस सेंटर में छह बार जा चुका हूं वह क्लेम पर बनाने को तैयार नहीं है वह बोलते हैं मुझे नगद रुपया चाहिए मैं इंश्योरेंस कंपनी को नहीं जानता इसके लिए आप कोर्ट जाइए या टीवीएस कंपनी में मेरी कंप्लेंट कीजिए कृपया मेरी मदद की जाए

Dear tvs team,

My name is md rahmatullah, i bought a tvs ntorq scooty from shaw wheels baguihati kolkata. The salesman told me they will done my c/f in one month but till now my c/f not done.
Before one week i called to the salesman and hoe told me my c/f will done on 8th to 10th december 2018 but yesterday i called him he told me my c/f will done end of the december.
The salesman just give me date and then postpond it.

One of my friends bought tvs ntorq from other showroom on 1st october, 2018 and his c/f done on 5th november, 2018. Why they take long time in my c/f.

One is enough to complete all process for c/f.

I request you to do needful for me asap.

—
Thanks & regards
Md rahmatullah
[protected]

I met an accident with my two wheeler.
When i went to my nearest tvs service center they told that they don't have all the spares with them. They assured me that the required spares will be available within a week but it's more than month and i am not getting any positive response from them. Kindly please solve this problem be making the spares available.

Dear sir /mam
Hello, i'm piyush soni from raipur chhattishgarh. I was purcahesd a jupiter classic from mungeli city chhattisgath, but i don 't have my rc book, n number.
That's way i'm now in trouble. And dealer is not receiving my call.
Its my humble request to you do some thing best for me, otherwise i'll take any legal action.

Regards
Piyush soni

Dear sir,

I am arul pandian from dharmapuri district, tamilnadu in india. I brought a new tvs apache rtr 160 4v - disc mblu + white in sudarshan motors main dealer on 1st jun, 2018. Still my bike is not getting registration number because dealer can't help to proceed. Dealer md can't response of this issue correctly. By doing this think, how we recommend other people to buy bike.

Main dealer is responsible for registration bike number but he can't do that. I pay emi monthly without pending. We enquiries to your sub dealer. They also enquiries to them but its useless. So that i mailed. So kindly request to register my bike in rto office. Solve this issue asap because police catch me last two time without registration. Please find attachment below.

Thank you

Yours sincerely
Arul pandian

I bought new jupiter windshiled mirror was fault i have been told by your service center that we will replace the part give us time and once part is available we will call you, after month i got an call from your service center that part is arrived.. So i visited your service center they make me wait for 1 hour fr nthing and when they give my bike they just tried to fixed that faulty mirror. Not replaced stop cheating cuatmore this cheating thing happend in your kothrud service center take aome action again # service center or i have to go further.

Contact me if you need any clarification
[protected]

I bought tvs jupiter from one of the franchise sai nath auto of ahmedabad. Since then its been 5 months i had not get my register number plate, its very lethargic and pathectic customer after sales services and response, as i have visited 5-6 times but no positive response! Instead it making process lengthy and the worst one can expect.. Tvs being one of leading in auto mobiles and there authorize franchise centre are disgusting is this what you serve now as after sales service, dont you look after your customer.. Due to your irregular services and you have not done what you promise to give.. I have to pay many traffic fine i had to pay. As i m not getting any response from you authories centre, i am hoping a quick and response from your side and what to do about expense occured to me due to your bad coustomer care service.

Dear sir,

I have purchased new jupiter from mahalaxmi auto bapunagar branch in exchange,
I have submitted my old scooty for exchange my old vehical detail : gj01pl9883 on dated 10/10/18 i had submitted the vehicale with require documents. Compny provide me 16000 exchagne bonus for the same.

And purchased my new jupiter after that with exhnage

Last week i received memo from rto toviolent the rto traffic rule which was not violent by me, it was violent from the third party to whom mahalxmi sale my old vehicle without name transfer

Till date agency not take any action for name transfer and my old vehical is till ate run on my name which is now not mine
Till date they didnt transfer the vehical and i received rto memo due to third party violance

You are requested to take action

My name is kshetrimayum premo singh of top khongnang makhong po+ps= porompat, distt - imphal east (Manipur) 795005 my problem is i have purchased a jupiter classic colour s. Ivory, engine no. Eg4ej1050986, chsssis no. Md6z6eg47jie06779 from j. K. Tvs, majorkhul, imphal manipur on 25/06/2018. Sir i have complain to the service centre that my back pump is very weak and some sound is coming back wheel after sitting two men at the time sound is like "creng creng" because i want to change the rear absorber and back wheel repairing is already done but i have not satisfaction please try to your best level sir. My registration is mn01ae7577.

Hello, i'm ronak from odisha & i own a tvs ntorq. I bought it in may 2018 from shubhamm tvs, bargarh, odisha and it started to give problems after 4 months (After 2nd sevicing). My problem is that the spark plug is getting sort and the bike doesn't start until the mechanics of showroom came & changed the spark plug. The same problem happened for another 2 times, a total of 3 time in the first 6 months of purchase. The problem solved in all the 3 incidents after changing the spark plug. But i didn't got any permanent solution. I even dropped the scooter at the showroom work shop for 2 days after they suggested me to drop it there, but i faced the same problem again.
So, please help me to find a permanent solution.
Thank you.

Sir, last week we gave our wego to the showroom. Major complaint is it is not start. Self is not working. They told me wiring complaint and battery complaint is it. After one week they gave the vehicle we paid 4600 Rs. They change wiring kitt and some other things. Two days no problem in that vehicle. Bt after that if the vehicle is moving if the accelerater is reducing the vehicle will off. After it is not start. What complaints they solved.. yesterday we show the vehicle to showroom they told me again they will take as a complaint. Please take it as a complaint and give good service to the customers. We will not give any extra cash to the service again.

I m form west bengal bardhaman, wants wiring harness of tvs pept + (part no- k3161150) form Balbir Auto bardhaman. Your parts not available this is why the customer not want to buy tvs product in our area.

I m suffering from 15 days .Plz take an immediate action as soon as possible ... Sir I request help me .....

Because of them, the wire from magneto coil is not clamped properly. Because of this, wire is damaged and bike doesn't start. I went twice to the showroom for changing magneto coil. During my first visit, waited for almost 3 hours and then they say there is no stock. Today also waited for 4 hours and they didn't even care to take the vehicle but they assured me that they'll change within 1.
Magneto coil was damaged because of them and they doesn't care to resolve it.

I purchased the subject vehicle from indubala motors in hyderabad in june 2015. It was running fine when suddenly the engine ceased one day while my wife was riding it on her way to school. The day was yesterday 30 dec 2018. I somehow managed it to push it to the nearest tvs service station and that happened to be the same place in nacharam (Hyderabad) where i usually take it for my regular servicing which i perform once in every 3 to 4 months. After a thorough scrutiny the mechanics there informed me that the engine had ceased. This is quite surprising to me since the vehicle is still fairly new and it had clocked approx 14000 km till date. If this is the case then i can only assume that the engine must have been faulty right from it's inception, else no logice can help me convince that it can fail in just 3 years or within 14000 kms. The servicing station guys gave me a rough estimate of the costs (Roughly rs10, 000).
I request somebody to look into this urgently as this failure of engine in such short span is not something that will go well with the reputation of this company. Also is there a way of getting the vehicle fixed at a discounted price. As paying a whopping rs10k is not at all convincing for no fault of mine.
Thank you
Aloke ranjan ghosh

My vehicle number tn 05 bt 9801 vehicle model tvs victor which was purchased from sbm motors paper mills road near kolathur date of purchase 06.11.2018 within month in that new vehicle front small light right side in head light it's not working and on first service i was mentioned it but same problem still there so please take immediate steps to rectify it

Its is with deep regret to inform that i bought new tvs xl 100 on 01st jan-18 and also done the schedule service as per standard at your authorized service centre.. Now while driving as ususl all of sudden its chain broken and i stopped the bike and noticed the same.
I am really surprising that such a big brand like tvs is manufacturing poor quality products which has no longevity even for a year.

I need replacement of defective part under warranty only unless i will take shelter of law/consumers case..

Regards,
Surendra bag,
Registered owner.
Bike regd no-od15k0260
Mob-[protected]