TVS Motor Company Complaints & Reviews

Sir i yesterday buy an tvs zest 110 scooter in sakthisaradha tvs in coimbatore avinashi road branch they told that they ill give helmet but they dont give and also while taking delivery their is only 200 ml petrol in the tank the person named basha in sales treat me like anything because i am poor and also an auto driver the vehicle is not even clean pls take step please take this letter as an kind obligation and resolve it my ph no[protected] thank u sirs

Pathetic as usual Worst service provided by TVs again took my bike for maintaince next think I know they have given me a huge bill to pay for her they have not done no maintaince work was done I would clears make it out no change in breaks oil or battery like very basic think which u get to know once your bike has undergone maintenance but nope TVs doesn't know how it's done I guess

As i brought TVS sctooy zest on April 2018...once i drive the bike on ups and downs the bike Rim will get bend..this this the third time i face this problem..I'm Travelling to thiruvallur high way daily...And mileage is not statisfy

Sir i have already complained once about getting defective bike i bought tvs apache 2004v abs on vvk motors mariyappanapalya bangalore the gear shifter makes noise while shifting gear and the petrol cap is not fitting properly when it rain water goes inside the cap so many times i went to showroom they are not fixing it properly and they are damaging the bike scratching these vvk motor guys are useless i want some other service center to assist and to solve the problem

On 13.11.2016, i purchased a motor vehicle from the dealership (Nirman tvs, ring road, lucknow, apache 160 model 2016, registration bearing no. Up 32 hk 5408). Unfortunately, the vehicle has not been satisfactory since beginning, the vehicle having problem in engine and an irritating sound was generated from the engine of the vehicle, despite various servicing and reminders they assured every time that this problem will be resolved but from the engine of the vehicle same sound is generating and it is increasing day by day 'mechanic inspected my vehicle and agreed to fix the problem under warranty, however, when i collected the vehicle and started using it again, the problem was remain same’.
I rely on my bike. It is also pertinent to inform you that the behaviour of tvs nirman, ring road lucknow is very bad toward me, the mechanics as well as manager including staff members they are not cooperating at all, when i met the manger and told about the vehicle problem neither he took any action nor assured me that they will resolve the problem and all the staff members are ignoring me and they did not ready to listen my complaint and they are doing deficiency in service. On 15.10.2018 i visited tvs nirman and told him about engine sound problem the assured me to resolve the problem within 2 days and the kept my bike for two days. After that when i came to collect my vehicle the told me that you have not done your servicing with authorized center, i told him my bike was not in lucknow and i have serviced my bike with time to time, but they refuse to fixed the engine problem within warranty. I sent an email to higher authority of tvs they have conversation with me on telephonically as well as through email their excuse was same that you have not done your servicing with authorized center so we cannot fixed it engine problem under warranty.in view of the above it is most respectfully prayed that kindly look into the matter and provide appropriate response.

Dear sir/ madam,

Since 10 years, i am the dedicated customer of service centres of tvs. I am holding a tvs and i have given the my tvs vehicle peptide (Ka 0880), to my nearest service centre located opposite to meenakshi theatre, avadi, chennai, as i am serving in indian navy as lieutenant commander in avadi.. Initially, i was told that the service charge is rs.850. Later i was told over the phone that the coil need to be changed. Now the bill is rs. 2700. I agreed for coil change and other parts are working fine. Still they charged me rs. 2700. I am unable to agree this. Psc help me by intervening with the concerned authorities. I couldn't agree to pay for the spare parts which has been changed by the said service centre without any necessity on thier own. Thank you sir/ madam.

We bought tvs ntorq 125-disc top frost on 26 october 2018 invoice no.1971 and its front part including headlights and some sorrounding region has been damaged. But as it was still in warranty period, we requested the replacement of the damaged parts. We bought it from laxmi service station ludhiana but the moga tvs agency doesn't response properly. The moga agency members told us to come again after 5 days. This is duely unprofessional. Kindly response back immediately...

I’ve purchased apache rtr 160 4v couple of months ago... After 2 servicing bike started vibrating while i was riding at a the started and making lots of noises. Went to service center 4 times but no one could possibly resolve my issue. Service center was located at attapur, pillar.108, hyd-500048. Can someone please resolve this asap.

I ffeel like destroying bike or putting it into fire and claming insurance for that and purchase another bike. This is totally not acceptable. Utter non-sense cheap customer service. If someone from tvs can contact me then that would be nice of them asap

I had purchased tvs ntorq on 24 may, 2018 from mangalore motrax dealer.

Immediately within few days from purchase we noticed starting problem especially when vehicle was not started for a day. The next day vehicle denies to start on self start and we end up struggling with kick start (Multiple attempts)

When this issue was reported during first service to service technician they reported saying this issue was addressed. However this issued poped up immediate next day morning.

Again during second service this issue was flagged, but this issue is not addressed yet.

Till date this issue is seen almost alternate days. Would request to you to check this problem on priority. Expecting a quick resolution.

Regards,
Sudesh

I bought a new ntorq 1 month before & there is very disturbing & annoying noise coming out of my engine. After servicing & getting it fixed from authorized service centre it is still as it is.
This is very disappointing thing that i had not expected from this brand.
I will never ever buy a tvs bike in future...

My contact number is [protected].

Help me to get it resolved.

Thanks,
Danish farhan (New delhi)

Hi this is manish
Today morning exactly at 9:45 i gave my vehicle for servicing it's 6:00 pm when call was been made regarding the proceedings i wasn't informed clearly regarding the status of my vehicle he said he would call me then after 45 minutes when i called he hasn't picked up my call.
Later he says that nothing has been done yet and he wants me to bring the vehicle tomarrrow
Important issues
1) silencer problem not done
2) tyres to be changed not done

Morning he said me the cost of tyre is around 1800 but as per online websites as well as mrp it's cost is around 950-1200

Vijaylaxmi showroom, hubli

I have bought a new tvs jupiter basic model in september. Dealer has charged rs. 70895 approx including insurance, registration and essential spares. But they didn't provide me any bill/invoice except a hand written bill. Next the letters jupiter on the vehicle are not properly sticked and felldown somewhere while riding. Up on asking dealer told us to arrange the letters and do it properly which is not done properly. On the day of first service also they didn't react properly and does scratches to our vehicle. Customer service is very pathetic. I wont suggest anybody to buy a vehicle at vijay tvs if the didn't rectify my problems.

I got my scotty's first service done 01nov18 from tv's service centre rajapuri (Dynamic motors pvt. Ltd). They did the worst possible service ever. At the time of service i told their head that there is a problem with the pickup. I thought i will b good after first service, bt after first service i found that the brand new jupiter's condition is more worst now. Beacuse after service the scooty is not taking self start after end no of try it will start after kick's and that to scooty will keep on getting off again n again. Still there is problem with pickup and there is a weird sound if speed go up by 20km/hr.

When i took scooty to the service centre they guy over there told me we can't do anything today we have lots of other pending services to be done and now the service centre is close for next 4 days. Such a unprofessional n bad service.

Hi my name is bhupender bhamra i have purchased tvs apache rtr 200 v on 18th oct 2017 number mh 47 aa 0288. It has been just one year and 2 times i have replaced the battery has each and every alternate month bike battery get low.

Daily my bike travel 70 km then also i dont how the battery gets drained out and also speaking with the tvs service station guys they were not ready to replace my bike battery.

So it's the humble request to you guys i want to return this product and i am not satisfied with the bike i am using.

Thanks

Bhupender bhamra

Jupiter bike lete huve muje 1 saal huva hai tabhi see lekear har roj gadi band hoti hai 10km chalane ke baad tabhi see lekear service center nee aaj taak problem solve nahi kiya, gadi warranty, insurance, aur free servicing ke hone me baad bhi ye harami ne thik see kaam nahi Kiya
I m waiting u r call

I am ashish
I have tvs ntorq scooty
And no. Is mh47 ae8803

I have facing problems with my scooty

Tvs matrix moters

Sanghvi nagar, hutkesh, mira bhayander road, mira road e, maharashtra 401107

This service outlet not giving
Good service

My ntorq has horn problem

But when i go for this in matrix motors they solved it and new battery problems are occurs.

And when i ask for this they said me it will take minimum 10 days i ask them why 10 days.

They said you will take battery from shop

Mere dwara ek scooty brass city, moradabad se[protected] ko 65500 ( on road with assesries ) me kharidi gai thi, jisame inhone mobile charger nahi diya aur bill bhi aaj[protected] ki dopahar 13:00 baje tak bhi nahi diya aur RC bhi aaj hi mili hai .

Hello,
I bought tvs jupiter on 1/11/2018 from kubera motors, the main dealer of tvs motors. While registering he had commited to provide accessories for rs 4000 which included mobile charger but ultimately he did'nt. So i asked him for discount to which he denied. Also the number plate was not painted. The salesman named kulkarni was very impolite and did not respond to the concerns.
The address of kubera mootors
No 1506 19th main 11 th cross, sector 1
Hsr layout,
Bangalore-560102
Ph[protected]

Its been more than 1months since my bike tvs apache 160 4v is sent to sanjay tvs rudrapur for accidental repairs but since then there is no progress regarding the above stated matter and when asked about the status your officials say that" company is not manufacturing the bike products. Please look into the matter as soon as possible and please do inform the customers that you are incapable of giving the after sales sevices and parts after selling the products.
Thank you

We submit our monthly emi to tvs. But there is indirect charge deduction from my bank account.
The charged amount is 290. The date of deduction is 31 october 2018. There is two times deduction in same date. I attached a screenshot here. You can see there.
My problem is that why there is additional charges applied even we paid the monthly emi.
Solve our problem...