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TVS Motor Company Complaints & Reviews

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Updated: Jan 23, 2026

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TVS Motor Company reviews & complaints page 139

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Address: Kollam, Kerala

I have brought my new tvs ntorq 125cc scooter 3 months back. And it has been just 1300kms now. I have done the services properly. Now the major issue which i am facing is the starting problem. Last month when i took my scooter its battery level was quiet down and qas unable to start. The nerby service centre (Tvs) rechrged my battery and still the scooter was unable to start. After which i have visited another service centre and after 2 days inspection they realised that the air filter was damaged... I cleared the issue. Then now again the same issue has hpnd i scooter is unable to start by self as well as kicker start... I need sudden reply about about this complaint. When i googled i came to know that so many customers of ntorq has the same issue of starting prblm as well as auto choke prblm.. We place trust on this compny and choose your prdct, but you have betrayed us.
Do necessary steps.

TVS Motor Company customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500090

We have given our vehicle for regular servicing at susheel motors pvt ltd at pragathinagar, bachupally mandal, hyderabad-500090 on 03/11/2018. The service engineer told that the battery to be replaced. Since the battery is taken just 3 months back, it is under warranty and i asked to replace with new one.

Vehicle no: ap28bt9300, jc no: 312129, date: 03/11/2018, engineer: b5 rajesh raj

The service engineer, rajesh took the warranty card for battery, but it is not done till today. I am not sure, how it will take this much time to change the battery.

The battery brand is amco, which is failing within warranty time and i feel it is not good battery and we are suffering regularly with that brand, i am in trust on tvs products, but why you are suggesting to use amco batteries, which are failing regularly.

Due to delay in delivery of vehicle on time, i am getting trouble in my daily routine work and it costing me lot.
Why the battery change is taking such a long time to change battery and the response from the service engineer is pathetic and irresponsible. Hence i am complaining to deliver my vehicle immediately with all the required servicing.

Thanks & regards,
Venkat

TVS Motor Company customer support has been notified about the posted complaint.

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Address: Alwar, Rajasthan, 301019

Dear tvs team, i have purchased a new bike of tvs apache 160 4v & bike chasis no. Is md637ae72j2h72179 & bike engine no. Is ae7hj2165009. Complain is in bike is not running above 55 km speed in 5tg gear when i show this problem to tvs service centre where from i purchased this bike service person said the carburettor problem in bike carburettor is not working properly so need to change carburettor. If this problem is coming is new bike after in 5 days how can i assure from your quality satisfaction i m not satisfy on this i want action for this issue i will going to consumer court & claim my money.

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Address: Thane, Maharashtra, 421505

Hi All,

My name is Deepak Jha from Ambernath Maharashtra, I have purchased new bike (TVS apache RTR 160 4 V) on 23rd sept. 2018 from M/s. Shree Motors ( Prop.-Jitu Patole) at Badlapur, Maharastra 421503, till now I have received only insurance copy. If I ask about my bike registration number & paper they are just ignoring as well talking very rudely.

I have purchased bike through Bank Loan & EMI already started. ( till now 2 EMI deducted ).

If I asked about paper then dealer said that just return the bike take back down payment only. He said that he don’t bother about any complaint if it is raised in TVS company, Bank as well as in Police. Now he said that whenever he receive paper he will call us, but no confirm date. It will take 6 to 8 months or 1 year also.

I am putting finance team as well in CC.

Please find required detail:

Name: - Deepak Jha

Contact number: - [protected]

Location: - Ambernath

Bike Name: - TVS apache RTR 160 4V

Chassis number: - MD637AE71J2H69354

Engine number: - AE7HJ2666684

Dealer detail:-

Name :- Jitu Patole

Number :- [protected]

Address :- shop no 17, 18. yogvaibhav socity katrap suryanagar badlapur(e), Badlapur, Maharashtra 421503

Request you to help me to get my bike registration paper and proper invoice.

TVS Motor Company customer support has been notified about the posted complaint.

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S

Sahilrubz

from Delhi, Delhi

Nov 15, 2018

Shame on you Tvs company I purchase Tvs ntorq on July from the first day I am facing problem many times I place complaint regarding this [censored] but still not satisfied with service and respond so I decided to go consumer court and file a case against the Tvs company I am totally frustrated coz I spent all my saving on this [censored]

C

Chan J

from Kuzhithurai, Tamil Nadu

Nov 15, 2018

Dear sir,

I have bought TVS apachi rtr 180 on 28.09.2018,
Now it's already 08.11.2018, nearly 1 and half month over, still I have not received any calls from showroom regarding Registration, even if I called also they are not replying properly.

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Address: Kolkata, West Bengal, 700018

This complaint for subir udyog ltd.
P-53, taratala rd. Kol.88
Tvs dealer code :11004
I came here for my 3rd free service on time which they promised. I am on time at 2:45 pm on 13/11/2018 for express service. They also insist me they can do so but they dont. And finally i got my bike at 5:40 pm. Is this called 1hour service promise??
Plz do some action.

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Address: Hyderabad, Andhra Pradesh, 500003

Website: www.tvsmotor.com

I have visited 3 times to tvs kiran komerical secunderabad ranigung, hyderabad 500003 for second service 1 st service was done on 16-aug 2018 at 968 km .as there have given 2nd service time from 2500km -3000km, i have visited service center at 3050km on 15th oct 2018 now it is 3945 km. even today i have visited service center there are deny to do service and saying employees are in leave. while purchasing time they have said and given express service is available with in one hour there will be delivering it but these service center people are not responding when ever i visited there are decline service, i asking them to speak with manager they says manager is not available.

TVS Motor Company customer support has been notified about the posted complaint.

Nov 14, 2018

Updated by Shiva Goud Vari No one has contacted me in complaining status it's showing complaint has resolved

Nov 14, 2018

Updated by Shiva Goud Vari I HAVE REQUESTED FOR 2 ND SERVICE FROM 15 OCT 2018 AND I HAVE VISITED SAME DAY ITSELF THEY DECLINED TO DO 2ND SERVICES SAYING REASON THAT EMPLOYEES ARE IN LEAVE COME AFTER SOME DAYS TILL TODAY I AM ROAMING FOR MY 2ND SERVICE EVEN TODAY THEY DECLINED TO DO SERVICE WHILE PURCHASING YOUR SALES PERSONS SAID WE HAVE EXPRESS SERVICE WITHIN ONE HOUR THEY DO SERVICES AND THEY GIVE EVEN YOUR SERVICE BOOK YOU TO MENTION SAME, AS I AM FEED UP WITH YOUR SERVICE, JUST I AM REQUESTING FOR 2ND SERVICE ONLY IN STARTING ITS SELF YOUR SERVICE IS WONDERFUL AND ENTERTAINING CUSTOMER INA GOOD WAY I AM HAVING STILL 3 FREE SERVICES I CAN EXCEPT YOUR MORE SERVICES I AM NOT INTERESTED IN YOUR COMPANY VECHILE YOU PLEASE TAKE YOUR VEHICLE AND REFUND AMOUNT SO THAT I CAN GO FOR ANOTHER BRAND. IAM ATTACHING ALL THE CALL DETAILS WHEN EVER I HAVE CALLED YOU AND BEGED FOR SERVICE AND VISITED FOR SERVICE WORKSHOP THERE YOUR EMPLOYEES ALSO SAY EMPLOYEES ARE IN LEAVE EVERY DAY YOUR EMPLOYEES WILL BE IN LEAVE. I REQUESTED FOR PICK UP NO ONE CAME FOR PICKUP EVEN IF I WENT TO SERVICE CENTER THERE DECLINE TO DO SERVICE.EACH AND EVERY TIME WHEN EVER IM VISITING YOUR SERVICE AREA I NEED TO TAKE LEAVE OR PERMISSION FROM LAST MONTH I AM VISITING YOUR SERVICE AREA. WHEN EVER I SAY NEED TO TALK WITH MANAGER THEY SAY MANAGER IS NOT AVAILABLE IN CALL AND WHEN I VISITED DIRECTLY.
IAM FACING ISSUE IN VECHILE THERE IS NOISE FROM ENGINE, BREAKS ARE NOT WORKING PROPERLY, NO MILIGE ONLY IM GETTING 45-48 WHEN YOU HAVE GIVEN 62KM PER LITER WHAT EVER COMMITMENTS YOU HAVE GIVEN ALL ARE [censored] COMMITMENTS,

NOTE : WHAT EVER HAPPENES TO ME OR TO MY FAMILY WHILE DRIVING VECHILE AS THERE BREAKS ARE INTERMEDIATELY NOT WORKING, AND HEAVY NOISE FROM ENGINE ITS RESPONSIBLE OF THE TVS COMPANY ONLY

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Address: Allahabad, Uttar Pradesh, 211003

I bought tvs apache rr310 on 24march 2018 and today i was riding my bike suddenly my engine key fall down in running mode.. Bike is running without key is it come under warrenty?? I have lost my key but speedometer is on it is costly bike but locker is very poor.. So suggest me what i do because i think it's not my fault.
Please help me i'm facing problem

TVS Motor Company customer support has been notified about the posted complaint.

Nov 13, 2018

Updated by RAMRATAN KAPARIYA I bought tvs Apache rr310 on 24march 2018 and today i was riding my bike suddenly my engine key fall down in running Mode..bike is running without key is it come under warrenty ??i have Lost my key but speedometer is on it is costly bike but locker is very poor ..so suggest me what i do because i think it's not my fault.
Please help me I'm facing problem

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Address: Sirsa, Haryana, 125055

Dear sir/mam,

I have purchased tvs jupiter which chassis no is md626eg43j3l48090 on dated 24oct 2018 from nmp tvs sirsa. The vehicle was delivered by same day on offline delivery challan. I asked about the bill but they told me that they have applied for the rc so bill will be sent to rto. They did not give me any xerox of bills.
I ask them many times for the rc applied detail and date but they denied to answer. Even they charge 4500/- where the fee of rc is approx 3000/-. Today i checked using customer service app and found the billing date is 05nov2018. Please find the screen shot.
Till date they had not applied for the rc and i have no any billing proof. Kindly guide me how to go through this situation.
Kindly justify the things otherwise i'll have to go through some kind of legal process
Kindly communication my contact no-[protected]

TVS Motor Company customer support has been notified about the posted complaint.

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C

Chacoboy santhosh

from Chennai, Tamil Nadu

Nov 13, 2018

I bought tvs apache rtr160 4v chassis is bent the new vehicle
Edge to edge tank to tail crossed left side please change r repair

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Address: 160062

Website: Tvs Jupiter

This is to complaint about the continuous repair being done to rectify the voice coming in my newly tvs jupiter purchased in cash. The engine noise voice has been done repaired 3 times by service station but again and again its coming due to which the millage is also giving very low. I am really fed up with this issue and all my friends suggested me to buy activa but i bought jupiter which is big mistake. I am going to take up the matter in consumer court forum.

Tvs jupiter
Pb65as 5465
Jatin kumar
[protected]

TVS Motor Company customer support has been notified about the posted complaint.

Jan 16, 2019

Updated by Jatinuk.jk Dear Concerned

Again there is Missing problem in my scooter. Recently I had done second service of the scooter but there is missing problem arising again. I had got it checked at service station yesterday and yge foreman had done cleaning of the Carborator but problem still not resolved.
I am unable to understand that why again and again there is problem in newly purchased scooter.
I am really fed up with the decision of buying the Jupiter. My other scooter activa has be working very smoothly from last 5 years.
Jupiter is the worst experience.

Please get the scooter checked thoroughly this time or I had to file case in consumer court forum for replacement or refund of the scooter.

Tvs Jupiter

PB65AS 5465

Jatin Kumar

[protected]

Service Station

MANCHANDA TVS
D-133/C PH-7 INDL AREA
MOHALI

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Address: Dehradun, Uttarakhand, 248002

I have purchased tvs jupiter from d. S. Tvs subhash nagar, near chandervani dehradun on 5th nov. Still we have not received insurance and tool kit till now. They have been committing for next day every time since then. I have not expected this from co. Like tvs. Higly disappointed... Very bad experience.

I have paid money for the above, but not able to ride scooter without insurance. Staff of the dealer is not taking the things seriously.

TVS Motor Company customer support has been notified about the posted complaint.

Nov 13, 2018

Updated by baldevaryan Still no action has been taken... So far

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I have a problem of battery when i purchase a bike.in a 6-7 months the service department is unable to solve the problem. They are changed the battery 2 times. I have already go 20-30 times in a service center but now i had tired and i don't want to go in service center because they are unable to find out the problem because of lack of knowledge of workers of tvs company if now then tvs is unable to solve the problem then i go to consumer court because when i purchase the bike in a initial stage there is a problem.

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Address: Jammu, Jammu and Kashmir, 180003

Sir,
My tvs ntorque bike speedo meter is not working since 1st servicing. I have visited service center regarding the issue in shivam motors jammu. They dont do anything simply saying it's done. Again i have visited ms tvs jammu for same problem. I have done my 2nd servicing @ just 870km running because i have speedometer problem. Ms tvs jammu also not able clear my problem. I have visited 3 times my bike is 3 months old same problem continue from date of purchase very bad service. Poor support very poor. Bike is in warranty. Please provide me new speedometer or clear the problem plz sir

Dec 31, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Nov 15, 2018

Updated by ABHIJEET BHALSING Reply me

Dec 31, 2018

Updated by ABHIJEET BHALSING Thanks TVS as I have received new Digital meter from TVS thanks

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A

Ashutosh Ashutosh

from Noida, Uttar Pradesh

Nov 13, 2018

Service staff of Najafgarh is very dirty . They abuse to their costumers and never resolve customer problem. And TV's vhicle mostly apeche 180 rtr are filled full of complain like speed meter noise in handle loose chain after two days of service..
Guys I suggest you don't go for service you n Najafgarh (chawala stand) service centre..

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Address: New Delhi, Delhi, 110046

I went for servicing my tvs jupitor zx-disc on dated "[protected]" and after servicing i was facing issues like: fluctuating petrol indicator, avg. Issue, sound issue, low pickup. So. I visited again within a week and still issue has not been resolved then i again visited after calling them so many times on dated "[protected]" after waiting for more than 3 hours after asking the status "satender kumar yadav" who is writing the complaint used bad words and talked very rudely/improperly and at the time of repairing they destroyed the part "near the cluch" where nut bolt has been inserted and they refused to change it. Nobody, is taking responsibility of the destroyed item at the time of servicing and without repairing they delivered me the scooty.
So, if any accident take place with me or anyone who is driving the scooty then dynamic tvs is totally responsible.

TVS Motor Company customer support has been notified about the posted complaint.

Nov 11, 2018

Updated by manojmehra89 This incident is from Dynamic TVS, Rajapuri dwarka, New delhi

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Address: Kanshi Ram Nagar, Uttar Pradesh, 207403

Website: www.tvsmotor.com

It just ridiculous we had purchased a bike from soron kasganj -207403.
We went there to check that bike but they suddenly opened the whole bike without our permission. They do not even think that how they can open a new bike. My concern is that now i cannot run an opened bike. Now i do not want an opened bike. So they need to exchange with same another one.

Contact number :[protected]

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Address: Ratlam, Madhya Pradesh

I bought TVS Ntorq 2 months ago and I drived it only 1220 kms and it started giving me some serious problems like annoying uneven sound from silencer and foot rest and also from engine. I visited service centre and they said that they cannot solve this issue. I bought TVS vehicle because I was having trust on TVS but now I'm helpless..

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Address: 562109

Sir i bought tvs apache 2004v abs version in vvk motors mariyappana palya bangalore but it has some gear shifting sound like tappet sound while shifting gears and the petrol tank cap is not fitted properly and the water is going inside the cap and the service center guys are not solving the problem and i want you to assist some other service center to solve this problem

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Address: Coimbatore, Tamil Nadu, 641009

Sir i yesterday buy an tvs zest 110 scooter in sakthisaradha tvs in coimbatore avinashi road branch they told that they ill give helmet but they dont give and also while taking delivery their is only 200 ml petrol in the tank the person named basha in sales treat me like anything because i am poor and also an auto driver the vehicle is not even clean pls take step please take this letter as an kind obligation and resolve it my ph no[protected] thank u sirs

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Address: Pune, Maharashtra, 411014

Pathetic as usual Worst service provided by TVs again took my bike for maintaince next think I know they have given me a huge bill to pay for her they have not done no maintaince work was done I would clears make it out no change in breaks oil or battery like very basic think which u get to know once your bike has undergone maintenance but nope TVs doesn't know how it's done I guess

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Address: 600034

Website: www.tvsmotor.com/products

As i brought TVS sctooy zest on April 2018...once i drive the bike on ups and downs the bike Rim will get bend..this this the third time i face this problem..I'm Travelling to thiruvallur high way daily...And mileage is not statisfy

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Address: 562109

Sir i have already complained once about getting defective bike i bought tvs apache 2004v abs on vvk motors mariyappanapalya bangalore the gear shifter makes noise while shifting gear and the petrol cap is not fitting properly when it rain water goes inside the cap so many times i went to showroom they are not fixing it properly and they are damaging the bike scratching these vvk motor guys are useless i want some other service center to assist and to solve the problem

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