TVS Motor Company Complaints & Reviews

I have purchased the brand new tvs jupiter from mahalaxmi auto tvs - ahmedabad as on 30/4/2018. From day one the vehicle vibrates a lot even if we ride it on smooth surface/road. When i request to replace the defective vehicle they ensure to resolve the issue in it, first they change the front wheel and give me the vehicle.. Still it vibrates.. Again i went to showroom, they change the jumper at back and give me the vehicle.. Still it vibrates... Now they tell me that the the vibration is negligible and it occurs in all brand new jupiter due to telescopic suspension... They give me the other tvs jupiter for to ride and show me that it vibrates too on smooth road...
As per them it is the common in all tvs jupiter... If it really vibrates in all tvs jupiter then why it not vibrates in test ride... I am highly dissatisfied.

After changing too many parts, i am not getting the perfect solution... I have not paid 65000/- for this.

Vehicle : tvs jupiter bsiv
Engine no. : eghbj1038820
Chasis no. : md626eg48j3b15261
Purchase date : 30/4/2018

Require to resolve the issue or want complete refund with buyback the vehicle.

I am pruchage TVs Jupiter classic on 7th jan'18. Scooter front body cover automatically go out slowly. Till date no any accident with it. Whenever I visit service center they told due to steel safety guard its happen. Please help.my no [protected]. Call me & resolve.

I puchased motarcycle 3 weeks ago., after 2 days the rubber of stand is melted and break down., and after a week the tyre is bursted from the rym., and now i don’t understand why i took the bike by tvs because dealer is saying bike is manufactured by tvs, and service center is saying it is my fault., so i plz do the favour of me., otherwise i will do the customer negative for tvs., because what i am facing i will explain to all.

Name: gaurav rauthan
Mob.: [protected]
Dealer name: uttam tvs
Bike: starcity

Hi sir, today when i read my newspaper then i see your offer zero % interest rate and zero percent emi also but when i call tvs dealers they say no any offers today i am very can fused about you company. My newspaper name is punjabi jagran, jalandhar (Punjab) 12/06/18 date, ok i think so it’s not good for your company and your product also i really want buy your tvs jupiter.
Today my father birthday i want give birthday gift new t v s jupiter

I would like to complaint against an tvs dealership in bangalore - kr puram called suryapratap tvs. These guys are making false promise when you buy a bike saying they will deliver the documents within 2-3 days of bike purchase & big pain is that even after purchase period of 14 days i didnt recieved my documents. Their staff is not even professional. I have been contact their helpdesk to get intouch with one of the tvs representative who was dealing with me, as he told he had couriered my documents and yet not given courier details, but these people always telling i am calling him and they hangup. They are troubling in giving the documents. Please help out.

Respected sir/madam
I have purchased a tv's scooty pept from a dealer in mumbai siddhi vinayak motors on nov 2014, unfortunately he has given me a fake number after that i been to police station regarding his complaint it seems he has cheated many more people, i have been to tv's scooty dealers asking for my registration number but no response from anyone, request to help me out with my registration number or a procedure were i can get it here i am sending you the chasis and engine number for your reference chasis number md626bg36e2l11102 engine number 0g3le2397103
Regards
Aslam shaikh

Dear sir
I have purchase tvs_xl_100 from surbhi enterprises ambala cantt vide bill no tvs_vh_civ_1141 dated 28.5.18 on the first day purchase starting problem in this vechile & many times visited dealer shop he make some mechanical correction but after that same problem i fed up with my new vechile pls solve my problem on priority basis bcoz i have no time for visit dealer shop again & again
Gaurav bansal
[protected]

Hello sir/madam
I bought an apache rtr 160 model four months ago from a authorized dealer of yours in wall tax road. My bike has very low pick up since the day i bought it and i hav filed complaint regarding this issue a couple times. They accepted my complaint and serviced the bike but i still face the same problem. So i request you to replace my clutch assembly and help me experience a better ride.

The dealership u&v tvs as been delaying my number plates for a whole month now! I have even recieved the rc book/card from the regional rto. Too much delay and the dealer blames the rto's process for it whereas the government office was prompt in providing its services. Driving my vehical like that without a number plate is very risky and i cannot do anything if its stolen! Moreover cops have stopped me twice because of that. It has been more than 2 months and i have not recieved any update from the dealer! They also started my vehicals registration process 1 month after it was sold and i have a proof of that! Please help me with this situation and the procedure to follow next!

Hello sir/madam,
I have purchased tvs wego brown on 30/8/2011 from trijal motors bangalore, the details of the vehicles are here
Vehicle number ka 53 v4198
Jc no:46266
Frame no:md626ag46b1h96079
The vehicle has battery problem, i used to give it for servicing.. After servicing the starter used to work... But now the starter is not working because of battery issue,,,
The vehicle is run for only...

Hi my name is akash chaturvedi. I am an owner of tvs apache rtr 200.
From few days there is noise coming from my bike's engine this is coming after changing the clutch center hub. So i took my bike to the service center the name of the service center is arvind tvs agra after visiting there they refer me to shiv shakti tvs. After going to shiv shakti tvs they started analysing my bike they told me that please wait we will solve ur problem. They started opening the engine with hammer and chisel which resulted scratches on bike's engine by seeing this i asked what you guys are doing they replied by saying this we don't have tools to open the engine. After this they put my bike on other side and they started servicing other bikes i was told to wait and they kept me waiting for 6 hours and after that they say to me i have leave my here in service center. The whole day of mine got wasted and all the members of shiv shakti tvs were very bad they were not dealing with me properly and i have a question for tvs that they hire these kind of mechanics they don't know how to open the bike's engine. They argued with they abused me and most importantly there was team manager named devdutt yadav he was really bad and he was not dealing with me properly. He started arguing with me and he said that whatever you want to do against me and the service center you can do but i will not fix the problems that you are facing in your bike. I have a question that is how tvs deals with there customer. I m really fed up with this and i will a strict action regarding this and this is my humble request to tvs kindly respond to the email and give me a appropriate answer for that behaviour done with me and solution for my bike also or else i have to take some legal action regarding this issue and i have the proofs with me what has happened with me today and i will post all that on social media because the behaviour wasn't tolerable. If you guys really care for your customers then give a positive reply to me.

My dad bought tvs vehicle 2 weeks back and referred me to buy tvs vehicle using refer tvs meera option. This week i made full payment for new vehicle. During invoice generation referral code which i got from tvs meera was not working. When i checked with the customer care, they told there was a problem in it team and asked me to wait. I waited for 2 days. But of no use. They didn't get back to me and didn't solve the issue. My dealer told already wrong information is entered during invoice generation. If we did for multiple times then invoice itself blocked. So i asked my dealer to proceed invoice without referral code. Tvs meera refer friend is the worst customer service i ever seen. They gave false promises and made me to wait for 2 days. After that they didn't pick the call. Worst customer service.

I am using tvs star city 110 cc bike which i purchased on 25/5/16 from bangalore tvs showroom. I am not getting the mileage of my bike. I am getting the mileage between 35 to 45 mileage. Number of time i tuned my bike from kubera tvs hsr layout service center as well arunagiri motors bomanhalli. I am not satisfied with my mileage. I am not getting what to do. My bike service is already done from my expert mechanic. No body is able to tunned. Please help me.

There are problems in my jupitar mopat.. Some is in engine.. And some is in back side... Mein deilar sunny motors gurdaspur sub deilar sat kartar adda kot mohan lal.. They do not listen my speak.. What i can doo.. Please help me sir.. I request you. There are four monyhs left expire warrenty in of jupitar mopat.. Please help me sir. My contact no is [protected]

We have purchase scooty pep plus on 24th March from Anjali service center and within one month self start stopped working, when we went to the dealer place for complain then they said there is battery problem please take this to service centre and get it repaired. When we asked them why they gave such defective vehicle then instead of helping they said you have kept the tank full and not used for few days that why this happend. I need replacement of my new vehicle or suggest some alternative

Worst experince not satisfied with the staff no proper explaination regarding finance no proper customer services no water facility not satisfied with working condition no proper banking facility provided for the convenience of the customer very confused staff members not well maintened office condition of the showroom too worst finally it forces us to to change the company.

Worst customer service .Working style is bad. Product finishing is worst
Service are worst .Respective person are not there. So many time i meet show room manager but only give a ans but don't complete my complaint . And bending are so many works in my bike. I amkodher my ph num [protected] . I buy a in (varsha tvs vanavampet ) this service center

Hey team, i need some help from the higher management as i have booked a ntorq from indian motors tvs #madiawala bangalore, now i had paid the downpayment and even the loan amount is also disbursed to the showroom, just apart from the cheque leaf i have submitted all the documents, and i said it will take time till friday to get my cheque book and then i can submit the cheque leaf! Now these guys are telling me that they are going to cancel my vehicle, i need your urgent help and importance towards this issue and get this resolved at the earliest

Regards,
Kushal naidu

Dear sir,

Please be inform you that i have purchased one tvs wego 110 scooty from you on 14.04.18 (Engine no. Dg4lh1755576 and chassis no. Md626dg49h1l58283) from your showroom addressed 1, simultala lane, bhadrakali, ps.- uttarpara, hooghly - 712232 in the name of pushpa roy.

But sorry to address you again that in the date of purchased the meter of this said scooty was not working even fuel gauge also and during highlighted the same to your manager and mechanics on that day they told "it will active after inspection done by local rto within one week time and you will get massage from local rto regarding inspection date". After 12 days when local rto not responded self has visited again to your showroom with my scooty and again your managed told that it will take time and wait till such time.

As per his advised self has returned and after some time one call received from your showroom as on 22.05.18 and asked for come to showroom on 27.05.18 for name plate fitment and original papers of my scooty. Self has asked that i have not got any inspection call from local rto and still my meter of scooty is not working and for the same your manager told it will be done on 27.05.18 during name plate fitment.

Self reached your showroom as per given scheduled and name after fitment of name plate by rto people your mechanic going to start my meter and after 2 hours tried they told "your meter is not working and need to be replace" and you talk to manager. Self discussed your manager and he told you go with your scooty and we already informed tvs person they will give the replacement of meter within two three days and we will informed you the same and change the meter accordingly.

Second day on 28.05.18 your managed called and told the you come with your scooty and we need to remove the meter from your bike for sending to tvs company. Self again visited your showroom on 28.05.18 and as per conversation your mechanics removed the meter from my scooty and your manager told that within tree to four days it will be replaced from tvs company and accordingly we will inform you and fit the same in your scooty.

When i didn't received any call after one week from your end self had visited again your showroom on 04.06.18 and asked your manager for the replacement status but i didn't got any proper answered from him and for the same i also met you on same day and asked for status and written communication as well my warranty claim status of meter. But you denied to give me any written document or meter removing reports or any warranty claim status and misbehave with me.

As per above please be inform that i am suffering badly after purchased new scooty from you and do not run since the scooty since14.04.18 due to your negligence.

So request you kindly replace my scooty immediately and give written communication for the same.

All the documents of purchased the scooty is attached herewith and please note i have also given written complaint your local sub dealer from where self has purchased the scooty but didn't got any response.

Thanking you

Your suffering customer
Malay roy/pushpa roy

Hello sir/mam

I bought tvs jupiter on 28 june 20178 and today it is just 28 june 2018 i am complaining you because tvs sangam batala road amritsar from where i bought jupiter are not helping me out. I got defective jupiter. The alignment of the handle bar with vehicle is not straight. I told them from the day about handle bar but they said it is my confusion. The handle bar is not at centre and as well as free on left had side not right hand side.

They are not helping me out