TVS Motor Company Complaints & Reviews

I have bought jupiter from tvs manchanda mohali in october. Since i purhchase the same facing many of issue with jupiter.. I got services from manchanda tvs workshop which held near old ranbaxy factory mohali. After service.
It's started miss the pickup and making disturbing sound. It's average got down to 40kmpl, the service executives/mechanics are also not taking this problem seriously.
I went there 3 times for same problem. The worst service, and vehicle i ever purchased.

I want my money back.. I am not interested to waste my money and time in petrol or at service station. If its not taken seriously then i am going to file a case on tvs company through court. My wife just escaped from accident

Hi,

I have got your tvs rtr200 4v byke. Since 1.5 year i am facing issue of lot of noise comming from chain spoket.

I have went for servicing for 4 time for complaining this noise and i had got it but there is no improvement. They says there is need for changing chain spoket. All the time they used to say, "whenever it comes we will call you". Never received their call regarding this.

Your service centre priyanka tvs panvel, mumbai unable to arrange spare part since 1 year. Whenever i asked for the supply of chain, they says it comes. But my question is if it comes then why don't they inform me as per commitment.

Just because of all this my byke is standing with no use in parking. I am traveling in public vehicle and facing all the hassel. If i ride my byke and if something happens, who is responsible for the same tvs or service provider.

I known tvs company and not concerned about whoever is service provider. This is my formal complain to tvs to solve my issue. As a company it's your duty to act responsible to your customer.

Awaiting for reply from your team asap.

Regards,
Shorabh sharma
[protected]

I am tvs coustomer i have jupiter model purchase on 9.01.2018 from dynamic motors nagpur. I having face service issue from 1st servicing the serivce provide me dynamic motor in such unprofessional way they wash only my vehicle and handover me and give me use service book where 1st and 2nd service alleready use directly 3rd service cupon in book. Tvs is global brand i am not accept from such issue form tvs company. Now i have facing battery issue in my jupiter when ask for that to dynamic motor they answer me come tomorrow and the count down going on now they told me call customer care. This is totally harshment of coustomer please guide me to solve problem

I have purchased apache 200 4v on 28 sept 2017. From day 1
Bike does not start without choke and engine gives missing and bike stops anywhere and does not start. On my compain they replace its spark plug 2 time when problem not solved then they changed the head of engine they took around 40 days. Still bike is not start without choke and ifeel some missings also.
Kindly please look into the matter it threatens to my life as it stops anywhere in running condition.

21st of this month i went goodwill automotive services center, annanagar, chennai to service my bike. They changed break shoe set, after that we have lot of problem. From front disk break not working properly, if i put the break means noice will be coming. Today i went there i told about this, they r not proper response.
Bike no:tn10 as5692 apache 160

Sir i had booked a vehicle tvs apache from om tvs agency jamnagar on 22 april 18 .i had given a certificate for that and done the payment also but the vehicle is not providing from one month .they make issue every time .plz provide me the vehicle.

Hi sir
im martin john from kottayam kerala i have a complaint about complaint about kottayam TVS puliyannoor

my vehicle is RTR 200, and on 25th 2017 december i met with an accident and the maintanance will cost about 60000

first the showroom authorities said there is no need of GD entry for claiming the insurance charge they" have doing these type of cases daily" and after two weeks they calls me and told, they can't done it without G D entry and we have to pay the total amount .we tried for GD entry again then police said that it should be get i 4 days within the accident date and it's late This time i'm not there . now they were saying that they didn't said that "there is no need of GD entry" and they are shouting us and saying they can't do anything, . if you can pay the amount we will so the service
i hope there will be a positive action from you ...

Hi sir i'm suresh from vridhachalam
I buy tvs apache 180 from sri krishna motors vridhachalam last year
Servicing very very bad they don't know anything about from bike
They told me fuel tank capacity 16 litre
But my bike fuel tank capacity 12 litre only
Then i go to ask them they told me 12 litre
Actually the fuel tank how many litre
My bike number tn 91v 5555
My contact number [protected]

गाड़ी न MP04QJ3322
चेचिस न MD625FF11H312014
की फ्री सर्विस पर शोरुम द्वारा आयल नहीं डालने पर इंजन बार बार बंद हो रहा है आयल फेल रहा है . शोरुम गाड़ी सही नहीं कर रहे है बार बार दिखाने पर भी . मै दो दिन उपरांत उचित कार्यवाही नहीं होने पर मुझे नायालय जाना पड़ेगा अत कार्यवाही शीघ्र करे मेरी गाड़ी को पहले जैसा कर दे .

Date on incident - 13/5/2018
Customer mob no - [protected]
Email id - dr. [protected]@gmail.com
I purchased a jupiter classic on 13/5/2018 from sharda automobiles, begum bridge, opp cantt hospital, meerut. Dealer has not given essential accessory (Mobile charging usb cable and helmet) but charged money for it. Dealer also is harassing for registration formalities even after regularly telling him to do so (About 10 days).

I bought my cycle in 2017 september. I don't my rc documents. I got my registration no few days back. I don't know what is the problem with the bike.. Are they doing fraud with us. Because i didn't find it new as well. I am not satisfied with the it has to be. I assume something wrong is going.. But am not able to find out. As asual they give number of reasons. As so. Don't know what to do. Where to go. Can you help me out sir. This is my humble request.

I am writing this letter to request a quote from your company for comprehensive insurance for my motor cycle.
I am writam saha. I have bought a motor cycle, apache rtr 180 (Reg no-wb52ac2899), from tvs credit finance, which lone agreement no is k03054tw0061109. According to the contract motor cycle insurance benefit is 3 years. But for 2 years i have got the benefits. The expire date of 2nd year renewal is 15/05/2018.
For the 3rd year renewal i have applied a notice to my nearest tvs centre but i have not get proper result from them.
Company has inform to me by a mail that the request will be processed within 8/6/18 at 11:30 a. M for eligible cases and which is not satisfied by me, because i cannot use my bike for my important purpose.
I will be highly obliged to you if you concern about my important problem.

Thanks & regards.
Writam saha,
Krishnagar, nadia
Ph no-[protected]
Dated on-22/05/2018

Hi this is prasad. I purchase a tvs jupiter classic in hanamkonda (Warangal)@adarsha tvs.
My complaint is related to silencer which is broken in to 2 pieces*
I purchased it on 12 of april 2018-its been hardly 40 days. When i am riding suddenly the beating of my scooter changed, then silencer got cracked & fell down few mtrs away. When contacted the service center, they made me to wait for 1 hour, later they told me that silencer cannot be replaced. I have discussed and urge a lot to them. But no use, if you people not able to provide proper service then why you make your customer fake assurances that ur vehicle got 5 yrs warranty. Really disappointed from such a behaviour and need action against this.
Plz mail me @: [protected]@gmail.com

We have purchased a tvs jupiter in June 2017 we didn’t received the insurance copy from dealer even after visiting the dealership many times 10 days back we have sent a mail to tvs customer care regarding the same but no use of it yet.
We are not able to use the vehicle without insurance so pls help us to get the insurance

Hi this is Jai Singh from Kanpur. I bought TVS Apache RR310 ON 23rd april 2018 from INDIA TVS. Within a month both mirror body developed crack at the axis(spherical shape from where it rotates). I went INDIA TVS on 21st May 2018 and told about the issue to the manager. Manager refused to change the mirror. When i said shall i go to consumer court for this. He said "Jaha marzi jaao". So kindly tell me that is it my mistake that I have chosen RR310 OVER KTM 390. I have paid 2.55 lac to purchase this bike. I was expecting a better bike, but if this is your service. Sorry to say but I will go to consumer forum to file a complaint against TVS for supplying such a crap at that cost. I m regretting that i have chosen this bike. Very poor quality material is used and it is not my MISTAKE.

I purchase a tvs apache 160 rtr in trupati tvs kashipur and trupati tvs salesman take me a quation and i speak to salesman i purchase a bike only exshowroom, insurance so salesman ask to her manager sir customer purchase a bike in only exshowroom and insurance so manager behavior is very bad in our salesman no accessories are complusary and ohk finally i got a bike in only exshowroom and insurance but he charge it extra in handling charge of rs 600 rather all charges are include in exshowroom price so what is the charge of handling charge it is very wrong. Invoice amount is different rs 600 extra add in total amount. I upload a invoice pic to you. This showroom is add a extra charge in our price list and no price add in exshowroom price extra income it is wrong he take a charge in all customers. Manger behaviour is very bad and he behave in our salesman its a illiterate person type customer see this no difference to manager.

Hi,
I have purchased tvs jupiter zx (Bx iv) from rushabh autocomponents pvt ltd, s. No 1 to 8, goyal apartment, opp. Agakhan palace, yerwada, pune on 23may, 2017.
I got the registration certificate within 2months of purchase. But even after giving proper details in the form & all the documents required, the father's name got wrong on the certificate. After complaing about this mistake, the showroom manager told me to give the original copy of rc so that they can send it for correction to the registration office.
But its been almost 1 year of purchase & still i have not got rc in my hand. I have been frequently asking about it in the showroom but the response is everytime the manager keeps changing in the registration office, so the paper is still pending for approval.
Please it's a request to you to resolve this complain asap.

I ordered for a TVS Ntorq from Neo TVS showroom Bannerghatta road, Bangalore 1.5 months back.

I was promised to be delivered a red colour vehicle in 21 days. I waited for more than 35 days, called them up 6 times, visited the showroom 3 times post 21 days and there was literally no response from them. They kept delaying the vehicle delivery, kept giving silly frivolous reasons in the lines of your sales executive left and hence my file was tasting dust for a while till they noticed, company is not sending red colour, vehicle has some issues with phone compatibility etc. Most unresponsive customer care and disgusting service.

Finally after wasting my time, effort and money into this I had to cancel my order. You need to get your customer service game right and make sure customer gets updates on his vehicle without him/her visiting multiple times and finally giving up.

Hi this is nazim i have brought a rtr apache 200 from tvs kaleido motors which located in mahadevpura in bengaluru on 26/01/2018 they have given the display or demo bike since from when i have brought it it's has very big issue in the like
1 engine bad sounds
2. Full body gets vibrate
3. Engine paint is getting pell out

Still no any call back.

My name is karan singh.

My complaint is related to first service of tvs jupiter. I had completed 550 km and went for 1st service on[protected], but the dealer asked me to come on[protected]. Now again when i went today for servicing my scooter, first he made me to wait for 1 hour and then said that today service is not possible as service bookings are done for the day. If that was the case why he made me wait for that long. Really disappointed from such a behaviour and need action against this. If you people not able to provide proper service then why you make your customer wait for hours.
Now tomorrow is thursday and the dealer didn't do services on thursday. He asked me to come on friday.
Really disappointed from such bad service.
Please look into this as this kind of behaviour is not acceptable at all.

Dealer: rajpoot tvs, burari branch, delhi 110084