TVS Motor Company Complaints & Reviews

Dear Sir,

I have purchaged the TVS Victor bike 7month back, the performance and bike condition overall is very good, but the milage of the bike very poor as of now it giving only in city 55 to 58kms/lt and in long ride it very poor it gives only 42 to 45kms/lt. After a 7month o[censored]se, i am getting a milage of only 50 average . I complaints this issue when i went to services of my vehicle, but they didnt resolved my problem, please resolve my problem

I am having TVS WEGO, i purchased it on may 2010, i am currently in pune, i brought it in transport from Gujarat to Maharashra, engine body crank broke while in transit, i came to kalamkar motors hadapsar and changed it, now its been 2 weeks they are not solving the leakage problem neither they are replacing the body of engine, they are not responsing they have done anything neither they are calling me for any process, i went there to see process they had done nothing and my scooty is standing out side the service center with leakage happening i have to travel 30km every day with cab which is costing me rs400 every day please do the need full

I purchased Jupiter's mileniour
First problem I found not starting with cell, I go to service station and replace part and found OK
Second problem is petrol gauge indicate wrong indication if full tank than after indicate half
So I m confused for in takn there is no petrol
So please solve my problem immediately
Only purchasing month 3
For Dilip

Dear Sir/Mam

I, Vivek Singh from Ghaziabad (BIKE No. UP14 CW9385 TVS APACHE RTR 160). I have done a complain on dated 19.01.2017 with complaint No. 81486, closure No. 65675 related to tyre change that comes under my warranty period (It was purchased by me from Aditi Automobiles, Authorised – Main delaer, TVS motor company, C-2 Sector -10, Noida -201301 (U.P).

As I previously complained, Mr. Arvind Chholewal (the owner- of Aditi Automobile, Noida) and Mr. Vivek singh & Mr. Mohan Singh (Service Engineers) demanded me to pay 700 Rs to solve my complaint for tyre change, instead of coming under my warranty period.

I felt, that was not convenient so that I complaint you via mail. Thanks to u for taking such a quick action for favoring of mine with such an honor to solve my complaint.

But I want just remind you that my complaint was solved under my warranty period but the negative impact of my complaint was terribly fallen on Ms. Sushma (Billing Cashier – TVS, Noida)

I again just recall you that your genuine employee Ms. Sushma, initiated and motivated me to purchase your TVS Bike. On the same, now I am feeling that that was his mistake to advertise your brand regarding that I motivated to other and all my relatives to purchase your bikes by impressing the services as served by your employees like Ms. Sushma. In real you have lost your genuine employee. If your company’s marketing is your drawback and the involving person may lose their job then I ensure that no one should advertise your company. In case how can you link with your customers? That will surely effect your reputation. You are a multinational company but I am very sorry to say you that some your employee have too much negative n short thinking.

If you are thinking that I have complaint as directed by Ms.Sushma then please correct your thinking- I am not illiterate, Google can give you all information and your website can give all the info to me, what I want. I live in modernization and socialization values. I am a genuine customer and well known of my ethics and rights.

I want to say that, I have a grand n positive attitude. If my complaint (For not paying 700 Rs. ) may the reason of any person to be jobless. Then I am ready to refund you 700 Rs. Because I am feeling that I am the culprit and the big reason of defaming and to be jobless of Ms. Sushma.

I request you that please take a minute and think about it. Is it genuine?? If yes then its very shameful to you and your brand. It’s a time of competition. Spend your time to make your brand at high not in doing such a shameful things.

I want that please take a genuine and correct action and make me free for being a part of this crime and illegal thing. Please pardon me, if my complaint affects you and your employee in a wrong manner.

I expect the positive response from your side as soon. Kindly take a quick action related to that.

Thanks and Regards,

Vivek Singh

Mob- [protected]

Respected Sir / Ma'am,

My Name is Samim Ansari living in Navi Mumbai. Its been approx 6 months I bought a new Apache rtr 200 Mat black in color. Down the line 6 months Im facing lot of issues with my bike. My overall usage of my bike is about 30 Kms a day or less. In these 6 months I've reached your service center 4 to 5 times. Every time I was told that my bike is fine but it would always make weird sound while I accelerate on 1 or 2 gear. The rear break always created a sound since the time I bought the bike.

I don't understand whom to reach for this issue. Your service center people are so unprofessional and they don't have such tools to service vehicles appropriately. Its heat breaking to see my only bike standing under a shed and I can't use it because people those who made it can't take care of it. Even after paying all unwanted charges applied by service center.

I really want to take this up with higher authorities of TVS motors since my trust has been breached and I feel like giving away my beloved bike.

Sir, I am a 24 year guy. I`ve bought my bike with my own hard earn money. I want you to imagine how passionate I can be about my 1st bike that I always wanted it to be apache. Now I wonder if I made a wrong decision by choosing your brand since I don't find durability in your product nor your after sales service dept is upto date.

I humbly request you to please do something of this matter as I don't like riding my bike with the engine, brakes not working efficiently. I will sincerely take this matter with higher and legal authorities, if my problems are ignored.

Please reach me out if you need any other information from me.

Thanking you,

Samim Ansari ([protected])

Hello ...I was purches Tvs Jupiter Million R edition in Dec 6 2016 ...but thier is problem in back wheel ...it is little bit dug out ..when I was going to Tvs showroom ..they shows me all Tvs Jupite who facing same problem . They told me that it's a company fault . ..I req to your company kindly action on it . As soon as reply me immediately. It's not a small issue .its a big issue ...kindly recheck Jupiter Million R additions ...and then Sale it .. I m not satisfied to purchase that

Mene 2 years ka loun karaya tha 4 munth me finel kar diya our koi emi toti bhi nahin thi our na hi koi less karaya phir bhi mera 1 chack extra lga diya compeny ne mere RS. 2974 Kaat liye

Dear Sir/Mam

I, Vivek Singh from Ghaziabad (BIKE No. UP14 CW9385 TVS APACHE RTR 160). I have done a complain on dated 10.0.2017 with complaint No. 81486, closure No. 65675 related to tyre change that comes under my warranty period (It was purchased by me from Aditi Automobiles, Authorised – Main delaer, TVS motor company, C-2 Sector -10, Noida -201301 (U.P).

As I previously complained, Mr. Arvind Chholewal (the owner- of Aditi Automobile, Noida) and Mr. Vivek singh & Mr. Mohan Singh (Service Engineers) demanded me to pay 700 Rs to solve my complaint for tyre change, instead of coming under my warranty period.

I felt, that was not convenient so that I complaint you via mail. Thanks to u for taking such a quick action for favoring of mine with such an honor to solve my complaint.

But I want just remind you that my complaint was solved under my warranty period but the negative impact of my complaint was terribly fallen on Ms. Sushma (Billing Cashier – TVS, Noida)

I again just recall you that your genuine employee Ms. Sushma, initiated and motivated me to purchase your TVS Bike. On the same, now I am feeling that that was his mistake to advertise your brand regarding that I motivated to other and all my relatives to purchase your bikes by impressing the services as served by your employees like Ms. Sushma. In real you have lost your genuine employee. If your company’s marketing is your drawback and the involving person may lose their job then I ensure that no one should advertise your company. In case how can you link with your customers? That will surely effect your reputation. You are a multinational company but I am very sorry to say you that some your employee have too much negative n short thinking.

If you are thinking that I have complaint as directed by Ms.Sushma then please correct your thinking- I am not illiterate, Google can give you all information and your website can give all the info to me, what I want. I live in modernization and socialization values. I am a genuine customer and well known of my ethics and rights.

I want to say that, I have a grand n positive attitude. If my complaint (For not paying 700 Rs. ) may the reason of any person to be jobless. Then I am ready to refund you 700 Rs. Because I am feeling that I am the culprit and the big reason of defaming and to be jobless of Ms. Sushma.

I request you that please take a minute and think about it. Is it genuine?? If yes then its very shameful to you and your brand. It’s a time of competition. Spend your time to make your brand at high not in doing such a shameful things.

I want that please take a genuine and correct action and make me free for being a part of this crime and illegal thing. Please pardon me, if my complaint affects you and your employee in a wrong manner.

I expect the positive response from your side as soon. Kindly take a quick action related to that.

Thanks and Regards,

Vivek Singh

Mob- [protected]

Hi,

From day one since I purchased this vehicle I am having problem, Initially it started with vehicle not getting started in morning and even if it gets started it chokes in between and they said it will be fine after first service but got worst and I had to put up with that. and now after my second service self start is no more, when I checked with service centre there is no proper response and they asked me to come on different day. I want all the issues to be fixed with my Bike.

TVS seems to be providing the worst service compared to other service centers

Regards,
Abu Thahir

I purchased TVs Jupiter in the month of April 2015 from Krithik agencies, kodungaiyur. Now iam in paid service. Last 6 months my vehicle at the time of running some times running roughly with medium speed then immediately runs smoothly with max speed . This was I informed the service station in the same agency they informed me clutch pin is running roughly. Then the service men solved the problem. Again with in two days the same problem was absurd me . After three times the same problem was continued. Pls help me in this regard . My vehicle no is TN 05 BA 4034. Thanking u.

I am Biswajit Sahoo.
Mobile no-[protected]
I have a TVS apache 180abs model bike which was purchased on 17.08.2015 from Jyote TVS(old station square, cuttack road, bhubaneswar, ph-[protected]). While i was having my 6th servicing at jyote tvs on date 07.01.2017, i found that the rubber kit that was present inside the cylinder of the back disc was broken. As i am having the warranty of the vechile the company has to replace it in free as mentioned in the warranty manual. And jyote tvs told me to replace it between 10-15 days as they are not having stock with them so they will order it from Bangalore which will take maximum 10 days. Every week i use to call jyote tvs regarding my order and they use tell me that they need more days to provide me my order. But now its more than 21 days and they haven't repaired my bike yet. But the strange thing is that the spare(rubber kit) is very easily available in the local markets, and jyote tvs is not willing to repair my bike due to unavailability of spares. Everyday i am facing problems in transportation as i am missing my bike.

Dear TVS Team,

Writing this email with regards to disappointing service provided at your TVS Bridgestone Service centre located at Rajajinagar Bangalore.

I had handedover my Bike TVS Apachhe 180 ABS at the above mentioned service centre with complaint of Chain Sound on and had asked the team to replace the chain sprocket if required.

Once the vehicle was handed over back to me i noticed there was no pickup in the vehicle, and after visiting the same service again they said there is issue with the clutch plate.

I wonder while i gave the vehicle at first time there was no such issue, so i got it checked with a mechanic in the market and shockingly came to know that your Service centre team had manhandled the clutch plate and had tried opening it with the help of hammers and ended up damaging the clutch plate. (PIC ATTACHED)

Now with the pathetic service at the mentioned service centre I wish. some to address the issue responsibly and get the clutch plate replaced free of cost as it was damaged at your premises by unprofessional mechanic or pay the bill for which i get it replaced from other mechanic.

Trust to get the positive response immediately, failing of which your team will have bear the consequences as i shall be approaching the consumer by next week.

MANJU
PHONE :[protected]

My wife has bought TVS VEGO from KApoor TVS CBD BElapur Navi Mumbai on 20th JAn. Dealer has delivered Scooter without Mirror, Sheet Cover and any documentation. I am really surpise with the response from Dealership.
They have very lethargic and casual approach.

I am one the happy user of Scooty for 10 years and sold the same and bought new VEGO.

I do not think i will recommmed anybody if TVS has such dealers.

Hope my complaint will be resolved on priority.

Regards

Pravin Khandpasole
Aparna Khandpasole

I given tvs xl100 bike to Brilliant Tvs service center, Mandaveli, Chennai (8-1-17). It is 20 days that i gave my bike for service. Everyday when i ask them they are telling me to wait as the parts are not available. It is very difficult for me to manage without my vehicle and I've been going through a lot since 20days. So please ask them to get my bike ready immediately.
else i may file a case in consumer court.

My name is : Ramesh
Mobile no : [protected]
Mail Id : ramesh.[protected]@gmail.com

Hi All,

Century Motors Vignan Nagar Bangalore .
Here i purchased TVS jupiter and i paid all the amount in cash and it was good but when i went to collect my vehicle RC book again they have charged 300 RS saying that courier fees. Don't no how this guys will treat costumers. They have given bill for that to. Can you please look into it. it was weighted only 10 gms, don't no how can they charge 300 RS for this.

Mobile[protected]

Dear sir,

complaining about rude and inrresponsible behavior of TVS service General Maneger and warranty department Satya Prakash Tewari, Virendra Vaghela..

I want to draw your kind attention towards the rude and inrresponsible behaviour of both Tvs service maneger Ashish isanpur ahmedabad and warranty department Satya Prakash Tewari, Virendra Vaghela with thecommuters. they look towardes the clint with inddifference and behave with them in a very strange and absurd way.

Generally the TVS service do not complent soldout only 500km return problem starting the problem do not proparlly vehical service and not chenge part only service give me..

Complent no. 80619
Complent no. 194582

My Jupiter Vehi no. GJ 27 AL 2850
Mobile. [protected]

सर
में अंकित तिवारी मैंने tvs जुपिटर .DL5SAX1607 अक्टूबर 2016 में मेट्रो tvs से ख़रीदा था जब से लिया हा तब से ही इसके अंदर स्टार्ट होने की प्रॉब्लम आ रही थी मैंने इसको सर्विस सेंटर में दस बार दिखा लिया पर अभी तक इसके अंदर वोही ही प्रॉब्लम बनी हुई है इस से मुझे बौअत ही प्रॉब्लम हो रही है इसका आप या था मुझे पैसा वापस दिलवाया जाय या मुझे इसके बदले में दुसुरी jupitar दिलवाई जाय !
धन्यवाद
पार्थी
अंकित तिवारी
पता :- J- 281\52 street no .8 vijay
colony new usmanpur delhi 110053
mob ; [protected]

My vehicle Apache RTR FI - Jun16
And Jupiter nov16 model is having lot of problems, the service also not upto the mark in Oriental motors showroom, Kangra Himachal Pradesh Having put lot of money in purchasing this vehicle, i'm not happy with the service and response provided by the showroom dealers.
And they even don't know how to talk with costumer

Hi
I bought tvs jupiter last year on july 2016 from MCR Tvs Pitampura, from the very first day i was facing problem of missing and starting of jupiter by kick which takes enough time to start, thereafter complaint at sabharwal tvs they sorted out missing problem but now in winter i m still facing starting of scooty by kick even though using choke, it doesnt start with ease i have to kick it 5- 10times in morning.
Email id:[protected]@gmail.com
Mob no.: [protected]

Mr.Muthry R.S. from Innovative Engineers, Bangalore contacted us. He said that he will supply the machine to your company. As requested by him we brought the machine from Mumbai for the Demonstration to your TVS Motor Company, Address: Harita, Hosur, Tamil Nadu 635109, on 15 November 2016 on Time 3:45 Pm.
The Lorry Number was K02 AD 1977. It came on gate NO 1 .He suddenly went inside the company with machine without taking me inside & then the driver took away the key inside without informing me . We were surprised.
We doubt that with the help of some employees of your company he has copied the internal Details of our machine.
After that he is totally silent & non communicative.
We want to take this matter with top management & vigilance department. Please give us the contact details.