TVS Motor Company Complaints & Reviews

Sir two months ago I have perched jupiter ZX from Jagdalpur Jain TVS Show room yet I did not get a single paper related vehicle except service book even they did not give money receipt what kind of show room is this and how much I have to wait for the proper RC book, insurance policy and payment receipt. I hope your authority may take proper action in this matter to provide related documents before march ending.
Thanking you

Shanker Dutta

It has been 2 months since i got my scooty pep + serviced at oceanic tvs drive - in - road branch, ahmedabad in which there were couple of issues like the body was not fitted properly and fuel meter was not working. Even though i mentioned the issue while giving my vehicle for service, the issue was not solved. At the time of pickup, they gave a lame excuse that we were not told even though the issues were written on their service card. Then mr. Darshan dave started giving an excuse that parts are not available and we will get it in next 15 days. After following up on 15th day he told me i forgot which part i need to get from, so please send pics of the damage. After sending pics, he just keeps telling the part will be available in next 15 days. It has been 2 months like this and he is not picking up the phone any more. After giving a bad feedback on a feedback call from tvs, the oceanic branch keeps calling and says please improve the rating, we will fix the issue. Then they get the rating improved automatically without even consulting the customer if his issue is resolved or not. I am very dissatisfied by this kind of service and please do not ever by any products or get your vehicles serviced from them.

Hi,

It has been almost more than 3 months since i bought the Apache RTR 200 4v, i have been facing few problems like braking sound, engine parts sound and the most worst part is the battery problem (i am totally fed of with this).

Few days back i had issue with the bike battery where the bike was not able to start. I had to go to local bike shop and start with other battery. When i approached to the showroom they told that there is no problem with the battery and they have recharged the battery for the full day and put it in the bike.
But again yesterday the same problem has come up where i was not able to start it. If there is no problem in the battery, then how come the problem came again? I am very disappointed with this service and didn't expected such type of outcome of it.
I don't know how TVS is dealing with such type of issues with customers.

I have bought it from Marathahalli TVS showroom (Trijal motors), but today i am going to the kalyana nagar showroom since i am staying nearby.

Thanks,
Sridhar
[protected]

Dear sir. My name is gouranga mohan ghosh.
I have one tvs 100xl motorbike purchase last 11 months ago.
Shakshi automobile at chandankiyari bokaro. Jharkhand.
But no provide till date tax token and rc book. Registration book.
I have several time knocking to this tvs showroom but not responding so please arrange my new registration book and new tax token book.
Regards
Gouranga mohon ghosh
[protected]

I wished to buy tvs wego scotter BS-IV 2017-model, so I went to Goodwill Automotive showroom. I decided to buy it & I asked for a quotation, which the given and told about the accessories and it is not mandatory. If you need you can pay the price and get it.
while booking they charged extra rs.700/= for bs-4 registration and charged 2% for credit card payment for the cost of the vehicle Rs.66482/=. and other charges like number plates, cwi ewp amc tax rs.304.35 + service tax 42.61 + 1.52 + 1.52.
finally, I saw that the floor mat is missing in the vehicle. When I asked they showed me the mat which is already comes with vehicle(for example:- cost of a shirt rs.1500/= and buttons are accessories which you have to buy to fit in it). I told them this mat is fixed with the vehicle itself, which they argued that is mandatory. If it is mandatory then the cost of the Accessories would have been added in the vehicle price itself. i told them to remove the accessories which is not mandatory. they didn't and told it is in-built, we can't remove.

My bike registration date is[protected] and issue date is[protected]. This bike i purchased at bhopla city state madhyapradesh. My problem is that till date i have not get noc. So this is my humble req.To you plz sent me a noc. All pendings i already paid. My bike no. Is mp-04-nr-2111.
So pl do something becsuse without noc i dont shift my bike to another state.

Contact no. [protected]

Tvs apache RTR 160 dual disc my bike timing chane problem and new bike 07/03/2017 please click my problem

I purchased TVS Apache motorcycle on 27/12/2016. Two days later I found oil leakage problem, on further checking of bike few more defects were found and it seems that the bike was refurbished and sold to us. The bike has been serviced several times in workshop but issue remains unsolved. Calls have been made to agency in Bangolore(Raghu), Chennai (Anurag), Delhi(Abhishek and Sanchit). Right now the bike is at DYNAMIC TVS, A-15, Rajapuri, Main Palam Najafgarh Rd. Opp. Sector-5, Dwarka, New Delhi-59. It has been almost three months for which the bike is in workshop. Since I am in mostly field work and travel a lot through bike. I have even paid my installment on time. I am really frustrated and I want either a new bike or this bike should be serviced as soon as possible.

Vehicle No- DL11SQ2014
Chasis No - MD634KE49G2D09310
Model - TVS Apache

Name - Basudeo Singh
Mob - [protected]
email - [protected]@gmail.com

Dear Sir,
on 09th march 2017 i give my bike for service at rajpur road, dehradun, uttrakhand center and they give me service slip for deliver my bike on 11th march 2017 but they not give my bike on time. even when i go showroom they even not start repair my bike.. why this kind of service at dehradun center. my bike need repair engine and other parts total estimate is 14, 800 INR.

as per service bike deliver date is 11th march 2017 please do needfull or i have to complain this issue to consumer court.

Dear sir
This email i am writing to express my dissatisfaction and to clarify my doubts on the sailing policies tvs scooters and moter bikes.
I am working in the armed forces and recently i want to purchase a scooter. For this i have gone through
The survey and then i planned to buy the jupiter scooter of tvs because i got the good reviews about the same.
I went to tvs show room and asked for the csd quotation of the jupiter. He did the same as i have asked to him and he gave the quotation to me. But on the back side of the quotation he had written all the other charges which he claims mandatory items or things and customer have to pay for all. He added "this has been made mandatory by the company". When i asked for some negotiation on some items then he made the remark that "how the owner will earn and they are in lose of selling the vehicle to armed person". From this it seems that they are not at all interested of selling the vehicle to defense person.
Sir, if this is true then why you are registered in our list. Who stops you to opt out from this facility which you are providing to us just on the paper only.
Below i am writing all those things which he have mentioned in the quotation. I am also attaching the image the quotation.

Quotation amt.=42559
Rto charges=4742
N. P.=450
Lfr=641
Ins=1914
Pdi+dealer margin=1350
​accessories=2950
E. W=640
When i compare the things to honda activa they made clear deal. Other than the quotation amount and rto charges, all things are optional. Even the insurance amount have good difference there and can be done by customer also with some terms and conditions.
Please let me know is there any such policy of the company exist according to which the dealer is selling above. I have tried to get this answer from the area sell manager mr. Vaibhav and i called him four to five times in three days. But the way he responded doesn't seems me his interest in this matter.
If the things above are true then i am sorry to say that i can't purchase your vehicle neither i recommend to anyone to go with tvs.
I look forward to hearing from you early.

Thanking you

Surendra gusain
[protected]
Dehradun

Dear Sir,
I purchased a TVS Starcity + bike DL9S BH 2194 from Dynamic Motors Pvt Ltd, Mahavir Enclave, Delhi on 19 Feb 17 in a very good condition. On 09 Mar 17, I completed a run of 670 kms and decided to undergo the first service. I went to Rajpoot Motors, Jahangirpuri, New Delhi as it is near to my office for the service in morning on 09 Mar 17. In the evening, I went to take the delivery of the vehicle where i had paid Rs. 510/- for the service. Rajpoot Motors charged Rs. 291/- from their authorised service centre billing and Rs. 220/- on an invoice of LS Entrepreneur for oil supplement @ Rs. 155/- and special injector klener @ Rs. 65/- as mandatory requirement during service. I wondered if it is so mandatory, why billing has not been made on TVS service invoice itself. The main problem is when i took the delivery and drove the vehicle to my residence 25 kms away from the workshop, i noticed a lot of vibration, sound after the service. Somehow, i managed to reach home. The next morning on 10 Mar 17, i again went to the workshop in jahangirpuri for defect rectification. The mechanic Jeetu test drived the vehicle for approx one meter and noticed that the nuts are loose. He ordered the labour to tighten the nuts and confrmed me that everything will be alright. After 10 minutes, the vehicle was out of workshop, Jeetu again test drived and assured me by force that now the vehicle has not sound. Again, when i drove the vehicle 25 kms to my residence, i noticed the same noise, vibration, sound which was not there before service. I do not know what to do. I am feeling cheated. These thinks only tarnish the brand image of TVS. I really want that the matter be looked into by the senior management and action to be taken against such dealers who are spoiling the image of TVS. I trusted TVS for the second time against the established brand Hero, Bajaj where everyone was asking me to prefer them over TVS.
Thanks,
Rahul Gupta
C 102, IDSA
No 1 Development Enclave,
Rao Tula Ram Marg
Delhi Cantt - 110010
[protected]

Their was a problem in vehicle since 4 months of vehicle purchased. I have told to Service centre during regular Servicing period, they did some temperory solution to that. After Few months same problem percised and again told to service centre, they again made some temperoray solutions.

After that i again told service centre person after a year, he replied after 1 year problem may percist. I told ok what to do do know, service centre man replied their is problem in " V Belt" you have to change that for which you have to pay. I payed for that and get it changed at your service centre.

Then also within 2 Months same sound is coming from the vehicle at the back side of vehicle. I am fed up with Ashwini service centres (Speed wheels TVS) service. I need solution for the same for which i am not going to pay for that.

I experienced a worst service from Trijal Tvs whitefield. I left my Tvs wego for 5th service in Trijal Tvs whitefield located at Prashanth layout extension. After servicing they forgot to connect the battery properly. After week end I took it to the service centre. They told me they changed the battery because old battery is in no more use. I asked for warranty card for the battery. They told no need of warranty card. Date will be there in the battery itself. So i believed them and i left. After 5 months I went for service with self start problem. After two days again problem arised in self start. Now they are telling without warranty card they can't change. There is no record for the change of battery is with them . I don't know whether full service includes battery check up and also basic check Ups or only water wash. It's a mistake that I didn' t insist for battery warranty card.

Hi There,

I have purchased a tvs apache rtr 160 on 17th of November 2016 from GK TVS, Laxmi Nagar, Delhi

This e-mail is regarding service center complaint of GK TVS, Patparganj, Delhi, after bike’s first service I was riding bike and found out that a screw has been missing which holds gear shift mechanism. I went to service center and the behavior of those guys was very bad, they want’ed me to go to place...

Rtr 200 4v 60 days old bike 3200km over iska back tyre ka mudgurd and silencer gurd damage huwa hey deler ship ne response neyi deraha hey 2 parts muje chaiye pls help me

Dear sir

Sub -service related very bad experience in authorized sarvice center.
Hmko ktl tvs se meri Jupiter ki service k liye call ayi r mujhko btya gya ki hamere yahan camp laga h jisme aapko gari ki sarvice k liye labour charge pr 20% r engine oil pr
5% discount milega but jb mein gari sarvice pe dene gya toh job card banwate time mujhe koi tax ki jankari ni Di gyi .BT jb hm gari delivery k liye pahuche toh invoice pe 15%extra charge add kiya gya Jo ki galat h aap usko jald se jald solve kare

Vehicle : TVS Jupiter
KM run: 650KM.
Date of purchase: 23/10/2016.
TVS Dealer : Swatik Krishi Kendra, A-10 jawahar nagar, kota, Rajasthan.

Dear sir/Madam,

I am writing this email with ref to details of the vehicle purchase with details mentioned above for the following two problems -
1. RC of the vehicle has not been provided to me till date. (more details below)
2. Extended warranty certificate not provided to me till date.(more details below)

#1. I have been visiting the dealer repeatedly and since then dealer is giving me one reason or the other and denying me access to RC. After repeated pursuance when I got to see RC document in December 2016, it had incorrect Name of the Father mentioned on it. I asked for the correct document for which the responsible person asked me to collect the updated RC in next 10 days. Those 10 days are not over till today and he is still asking me to come in 10 days. Also I waited for the soft RC paper (to drive vehicle) for 2 hours in dealer office today but it was not provided to me.

#2. On the day of purchase I was told that extended warranty certificate/document will be provided after few days. on each visit I was given one reason or the other about it. On todays visit he straight away refused to provide the same.

Kindly get both the issues resolved at the earliest. I have paid for every thing then why should I wait.

If you cant provide the original RC in 10 days, kindly refund me complete money I paid for the vehicle within 10 days from now.

My tvs jupiter silver in delhi problem shocker problem nhi hoti sunvai service Centre ma khata ha nhi karaga theek ham. Manufacturing date 6/16 ha purchase[protected] li ha shocker was very poor quality. My number is [protected] ha name Hardik

I bought apache rtr 160 yellow bike from vigneswara automobiles which is sub-dealer of garapati tvs which is at vijayawada andhra pradesh. My vehicle has front bumping complaint and the front stum wheel is bend at the time of delivery. Now my vehicle undergoes 3 free services but the complaint is no rectified and thy are giving irresponsible answers. They won't consider about my complaint and talking rubbish.

Dear sir
I am using tvs motorcycle since 2004 and like starting, victory, starcity and all models every year i was change my tvs motorvechile but i my self should be feel because today i went to tvs showroom at palakol, wgdt, to indubala show room last 2 years ago bought viego vechile to my uncle with my recomandation the vechile not self start so i request to workshop manager sir send to mechanic he advice bring the by auto or lorry if it ok. If i my self i am should be feel i am anouncing the tvs vechile i bought since 2003 tvs brand i am telling everybody to buy tvs vechile i am think my own brand feell so today thework shop manger not send mechanic with me why should tell about tvs my self thinking you are not given salary me now onwards i decided this will sell and take unother brand of course i am only leave the tvs brand you are not loss but my brand tvs since 25 years so many people asking why should using tvs vechile last 25 years i am finally not respond the workshop managers and mechanics so not working properly no repect to vechile owners and no re sale value to tvs vechiles like that i will be announce so this my decision.
Tvs show room, indubala at palakol, wgdt-534260 near railway gate., ap.
M s gowda
Cell:[protected] (Now i am using tvs victor)