TVS Motor Company Complaints & Reviews

Dear team,

I want to purchase tvs jupiter. I checked prices online rs. 54784/- on road excluding accessories.

I visited new satnam, roorkee (Tvs dealer). They quoted approx rs. 64847.00 excluding accessories.

When i discussed about difference of rs. 10000 (Approx) in rate then they communicated that our price is final and you don't have any other option here in roorkee.

It seems that dealer looting us because of monopoly of that dealer in roorkee. It creates a negative image of a good brand like tvs.in this situation i feel fear about after sales services as well.

Really pathetic situation

Regards
Ankit khandelwal

Today on 19-3-17 went to tayal tvs, faridabad for my jupiter zx
Econd free service. I reached at 8:45 am my sequence no was "8". Only engine replacement was to be done they took 1.5 hrs for that after service my jupiter was lined for washing.

The washing person took no 10 instead of 8 and 9 even after telling him he didn`t listened to my words i complained to service manager but he did nothing. After washing it was lined for final polishing but same thing repeated no 10 vehicle was taken first even though 8, 9 was there in waiting.

I told the person to take 8 no vehicle but he didn`t listened again i complained the service manager and tvs tayal ownerin charge again no action were taken neglecting the customer.
I asked for complaint register to register my complainant but they don`t have that nor they gave me feed back form even after asking. I paid the bill for rs 230 and took my jupiter without final polishing.

I give my tvs xl heavy duty for service to vijaya bharathi tvs show room, tirupati, andhra pradesh. After service my vehicle is unable to start. For every ignition i need to play choqke. Which is unfair. Show room staff is not giving response for complaint. From last 3 days i am roming around show room. Please help me regarding this.

Vehicle no: ap 27 au 3687

Subba reddy. S
M: [protected]

Purchased TVS jupiter ZX Disc two weeks ago and from first day, i'm facing the problem in starting this.Now I'm repenting of purchasing. My friends suggested me to take Activa but i thought less number sales for a particular company compared to Honda bikes doesn't mean they not performing well in the market. Now I realized that we need to check the company as well.
Please report this problem to the company.Also I request to other customers to think before taking this. I'm giving 1 star as there is no negative rating.

Dear Sir, I have purchased a TVS Jupiteron 6.03.17 from your showroom at Geeta Colony, Delhi . Since the day of purchase i am very sorry to say that it is not working properly even your company person are not giving any help to make it Ok. Sir, if this is the way you treat to your customers then who will take your company bike.
Sir even your road side assistance are having no knowledge of the bike then why are taking money for the same or saying that you will help the person who is in trouble on the road.
Sir, you also know that mouth publicity is more effective then giving add on the media. If your company give trouble to the person who buy bike from you then who will give mouth publicity for your company.
Tjhanks
Rajesh Puri
Mob No [protected]

Hi,

I had one complain against the sharda tvs service center, garh road meerut.

I had serviced my bike in the month of december from the sharda tvs service center, i was having a problem of overflow that petrol is coming out from the air pipe. They changed few things and made a bill of around rs1400. However, problem still persists and i went back to service center. Now they changed the fluid pin. But still the problem is not resolved and i had to visit third time and now asking for the carburetor change for rs3000. This time i refused and comeback home.

The above incident is happened in time span of 2 months.

I serviced my bike in dec 2016
Than after 20-25 days i again visited as problem still persists
Than after one month i again visited to resolve the same problem

You will notice that there is a gap between the days of visiting, this is because i live in delhi, and and visit meerut in 20-25 days. However, my bike remains in meerut and usually runs 20-25 kms when i reach meerut.

You can verify that with my jobcard of bike service. It will only show approx 60-70kms run between this problem.

The service person and head is saying that it is because you are not running your bike. However, there is one more person with same problem and same thing is happening with him and he claim he daily run his bike 100 km and he is also visiting the service center third time and more to that his bike is under warranty.

But my question is to company is : if i not run my bike for long time or run only few kms than it means fuel will leak from my bike. I have not seen such a problem in any other bikes, not running for a longer period (Even months).

I believe i've been fooled by the service center and now every time i visit they make some excuses and try to make bill out of me. Although i mentioned my problem in first instance.

My details are:
Rashmi deval
Dl 1s w 6515

Verify the service details with above data.

So please let me know what is the solution because i am feeling terrible with the response from the service center and it had broke my faith in the service from authorized center and also from the tvs bikes.

I am not happy against the service received on 11th Feb 2017 from your authorized dealer @ Matrix Motors - Mira road.

Reasons were as follows-
Bike serviced even after confirmation that surveyor will do the inspection first.
in Invoice clutch plate (its cover, labour) charged, but it has been noticed after a month that it was burnt
Chain sprocket seems changed, local mechanic advised to change. new were...

Phone/mobile number: [protected]
Service centre name:
E-mail id: [protected]@gmail.com
Chassis number: md634ke67g2g53865
Vehicle registration number: dl3sdj4099

Dear sir /madam
I would like to inform you that i have purchase a new bike from ahinsha automobiles, 10 adchini aurobindo marg, new delhi on 09 august, 2016 by cash. I am getting some sound from engine while driving. Today i went for my service where i have inform this clearly but have not got any solution.

So please do the needful

Thanks & regards
Amar kumar sharma

Recently my less than 2 year old(purcahse April 2015)jupiter start function completely stopped(both kick and self)
it has to be towed to the service center. It was identified that Self cutout and RRB became defunct and needed replacement.

service center charged me for both parts and labor charges 300/ which total to Rs 1017/-

I am wodnering for what I purcahsed the extended warranty and still the 2 year warranty is in place.

I want TVS to look into this and help me getting refund

I didn't understood what is handling charges while purchasing a bike in rangaraya tvs showrooms in khammam, telangana.
Can u please describe about handling charges, and why they are collecting, they are not providing invoice while collecting bike. They are collecting more hidden charges.
I expecting detailed explanation from u on my complaint or else i'll go for consumer forum.
Thank you.

Free Extra fitting and helmet.but sales executive only given extra fitting and he says pay helmet amount

Today when I went to sidartha TVS service center pratapgarh u.p. for 3rd service of my bike no. UP 72 AP 3876 TVS Sports, they denied me to servicing it. They are saying that its compulsory that you have to change your engine oil on every service then only they will service it otherwise we will not do it.
I just want to ask you that where you that where it is written in your company service manual.

Sir two months ago I have perched jupiter ZX from Jagdalpur Jain TVS Show room yet I did not get a single paper related vehicle except service book even they did not give money receipt what kind of show room is this and how much I have to wait for the proper RC book, insurance policy and payment receipt. I hope your authority may take proper action in this matter to provide related documents before march ending.
Thanking you

Shanker Dutta

It has been 2 months since i got my scooty pep + serviced at oceanic tvs drive - in - road branch, ahmedabad in which there were couple of issues like the body was not fitted properly and fuel meter was not working. Even though i mentioned the issue while giving my vehicle for service, the issue was not solved. At the time of pickup, they gave a lame excuse that we were not told even though the issues were written on their service card. Then mr. Darshan dave started giving an excuse that parts are not available and we will get it in next 15 days. After following up on 15th day he told me i forgot which part i need to get from, so please send pics of the damage. After sending pics, he just keeps telling the part will be available in next 15 days. It has been 2 months like this and he is not picking up the phone any more. After giving a bad feedback on a feedback call from tvs, the oceanic branch keeps calling and says please improve the rating, we will fix the issue. Then they get the rating improved automatically without even consulting the customer if his issue is resolved or not. I am very dissatisfied by this kind of service and please do not ever by any products or get your vehicles serviced from them.

Hi,

It has been almost more than 3 months since i bought the Apache RTR 200 4v, i have been facing few problems like braking sound, engine parts sound and the most worst part is the battery problem (i am totally fed of with this).

Few days back i had issue with the bike battery where the bike was not able to start. I had to go to local bike shop and start with other battery. When i approached to the showroom they told that there is no problem with the battery and they have recharged the battery for the full day and put it in the bike.
But again yesterday the same problem has come up where i was not able to start it. If there is no problem in the battery, then how come the problem came again? I am very disappointed with this service and didn't expected such type of outcome of it.
I don't know how TVS is dealing with such type of issues with customers.

I have bought it from Marathahalli TVS showroom (Trijal motors), but today i am going to the kalyana nagar showroom since i am staying nearby.

Thanks,
Sridhar
[protected]

Dear sir. My name is gouranga mohan ghosh.
I have one tvs 100xl motorbike purchase last 11 months ago.
Shakshi automobile at chandankiyari bokaro. Jharkhand.
But no provide till date tax token and rc book. Registration book.
I have several time knocking to this tvs showroom but not responding so please arrange my new registration book and new tax token book.
Regards
Gouranga mohon ghosh
[protected]

I wished to buy tvs wego scotter BS-IV 2017-model, so I went to Goodwill Automotive showroom. I decided to buy it & I asked for a quotation, which the given and told about the accessories and it is not mandatory. If you need you can pay the price and get it.
while booking they charged extra rs.700/= for bs-4 registration and charged 2% for credit card payment for the cost of the vehicle Rs.66482/=. and other charges like number plates, cwi ewp amc tax rs.304.35 + service tax 42.61 + 1.52 + 1.52.
finally, I saw that the floor mat is missing in the vehicle. When I asked they showed me the mat which is already comes with vehicle(for example:- cost of a shirt rs.1500/= and buttons are accessories which you have to buy to fit in it). I told them this mat is fixed with the vehicle itself, which they argued that is mandatory. If it is mandatory then the cost of the Accessories would have been added in the vehicle price itself. i told them to remove the accessories which is not mandatory. they didn't and told it is in-built, we can't remove.

My bike registration date is[protected] and issue date is[protected]. This bike i purchased at bhopla city state madhyapradesh. My problem is that till date i have not get noc. So this is my humble req.To you plz sent me a noc. All pendings i already paid. My bike no. Is mp-04-nr-2111.
So pl do something becsuse without noc i dont shift my bike to another state.

Contact no. [protected]

Tvs apache RTR 160 dual disc my bike timing chane problem and new bike 07/03/2017 please click my problem

I purchased TVS Apache motorcycle on 27/12/2016. Two days later I found oil leakage problem, on further checking of bike few more defects were found and it seems that the bike was refurbished and sold to us. The bike has been serviced several times in workshop but issue remains unsolved. Calls have been made to agency in Bangolore(Raghu), Chennai (Anurag), Delhi(Abhishek and Sanchit). Right now the bike is at DYNAMIC TVS, A-15, Rajapuri, Main Palam Najafgarh Rd. Opp. Sector-5, Dwarka, New Delhi-59. It has been almost three months for which the bike is in workshop. Since I am in mostly field work and travel a lot through bike. I have even paid my installment on time. I am really frustrated and I want either a new bike or this bike should be serviced as soon as possible.

Vehicle No- DL11SQ2014
Chasis No - MD634KE49G2D09310
Model - TVS Apache

Name - Basudeo Singh
Mob - [protected]
email - [protected]@gmail.com