TVS Motor Company Complaints & Reviews

I purchased a TVS Sport bike from Dhiraa Motors, Virugambakkam on 26 Aug 2021.
TVS proudly advertised saying that the mileage would be around 100 to 110 kmpl but I hardly get a mileage of 55 to 60 kmpl.
Within 4 months ( bike had only reached 3000km) of purchase the clutch plate fell down on the road while I was driving. On complaining, the dealer they refused the defective condition of the bike and asked me to pay for it.
After the clutch plate was changed, oil started leaking from the bike. When I contacted the dealer regarding this, he started blaming me saying that my driving is not proper.
I have been driving for the past 30 years and have never faced such issues with any of my bikes so far.
I'm deeply distressed by the quality of the bike TVS has given and the worst service by Dhiraa motors

I have given "TVS RTR Apache 160 4V BS-4 DISC" to KC Enterprises LLP, S.NO.206, Chanda Mansion, Ambedkar Chowk, Pimpri, Pune Maharashtra for changes in some body parts.

The date of given was 12th Jun 2022.

The vehicle is still in the service station and they are unable to change the body parts since past 25 days. The problem seems unknown to them.

Whenever I was called to service center they have not given appropriate ans to me.

Looking into the above issue, I am suffering and I want a required the vehicle immediately.
Following are the details regarding the same.
Vehicle no. MH14 HR0655

Yesterday i came home and tried to put scooter on charge but smart x charger was not working..there was no green light coming in that and its not even charging the scooter..i called customer care and they said please send mail to our e mail id i.e [protected]@tvsmotor.com.. i mailed the same but still there is no reply or any call from the company..m not able to use scooter as i have to go to my workplace daily..m facing problems as m having single vehicle at my home..i need urgent visit of service executive at my place..

I complete my loan no:tn3007ut0014992 on 09.06.2022 your staff tell to me after 15 days you can collect your noc and original rc from our office but still now i am not receiving my rc and noc . Your staff will be raise the request for noc on 25.06.2022 now they told after 15 days from today you can be collect your noc and original rc. What can i do now?
i make the legal action for your company

Respected sir/mam,

I had given my TVS Jupiter for servicing at mp09zu0887 at patidar TVS Rau(453331) Indore (M.P) on 20/06/2022. They promised me to return it on 24/06/2022. But when I gone to pick my Vehicle, it was not ready. When I complaint regarding this they behaved very badly. It shows their irresponsible and bad behaviour.
Please take strict action against them.

Thanks

I'm from Trivandrum, kerala. I booked TVS Raider 125 ( wicked black ) in[protected]. After waiting for 1 month now, the bike has not been delivered yet.Please set delivery speedup...

My bike have been accident at 01/06/22 and i have been submitted it in agency at same day till now bike is not ready they are taking too much time when i asked about bike always says the part is not available we have ordered.i am very disappointed from the agency and tvs services its taking 22 days but i didn’t get any response.
I am unable to go my office. I hope you understand and resolve my issues please.

My bike no. HR52G2478
It is in kanpeki automotive agency in bhiwadi Rajasthan

Regards
Kartar singh
[protected]

I am going to your service center for servicing of my Jupiter but that experience are so bad they broke my Jupiter key and not ready to take responsibility of it. When I go to service manager for complaint they say me it is not our responsibility it means that if my bike are stolen from your service center when I give you to for servicing it is not your responsibility? Please take some action against it
Thanks you

Name of service center :- TVS motor Lohar road, Yavatmal Maharashtra (445001)

I have book TVS Iqube on 11 April 2022 as order no IQ[protected] and paid booking amount Rs 5000 on 11 May I have paid online Rs 96077 Total 101077
I have received TVS iqube email regarding hike in price of TVS Iqube. Due to hike in vehicle price it's beyond my financial budget.
So that, I have requested by email on 3rd June 2022 to TVS iqube for cancellation of my booking order and refund my money
I have send many time...

My laon agrrement no -UP3041TW01429 (FROM TVS CREDIT)
registered mobile no-[protected]
loan closed but still not received NOC at my address.Its been around 4-5 years.

I booked tvs raider 17th April but not delivered yet and also they don't give any update

Dear TVS Motors,
My Name is Avdesh Khankriyal residing at Sector 2B, Vasundhara, Ghaziabad, i have a TVS Ntorq 125cc in the name of my wife Ms. Bharti, purchased in 2018.

From March 2022 (approximately 20th March) I've been coming to TVS Dhamija, Sahibabad (Address: No A23/4, Plot Zeta, Sahibabad Industrial Area Site 4, Sahibabad, Ghaziabad, Uttar Pradesh 201005) with a complaint of Vibration and issue while accelerating my vehicle.

It's been almost three (3) months now, and I have ended up by making payments of approximately 25K-30K and came approximately 6-7 times in this service center, but still my problem is unheard or may be they aren't able to get this problem fixed. Sometimes they say we need to fix the full engine, sometimes they change the parts of the vehicle and so on.

I request you to kindly probe into this matter deeply and would looking for your positive response at the earliest.

Regards
Avdesh Khankriyal
Mobile no: [protected]
email: avd3sh.[protected]@gmail.com

I have paid the full payment of 76, 468 Rs. of payment to TVS jupiter online at https://www.tvsmotor.com on 18th of May for TVS - AHINSHA MOTORS PVT. LTD Dealer (Railway Road Gurgaon).

order detail
Your order#11ed89dfd7304f81a[protected]cecb0 on https://www.tvsmotor.com is successful.

After 4-5 days of payment, Ahinsa Motors denied to deliver the model "Jupiter ZX Royal Wine 2022".

I purchased the same model at 22nd of May from Chaudhary TVS (Gurgaon) by paying the Cash Payment.

From 27th of May I am sending email to TVS and calling their customer care for refund but no appropriate answer and no refund. they are just saying we will respond shortly.

very pathetic experience. I need my refund as soon as possible. Raising my concern here.

Dear sir. Madam

I am Venkatesh pangulla I brought TVS Antorq Race Addition Latest Version 2022. I have Taken the bike on 24 may and I have Some issues on My bike, So I went To the service Center And They told me that it has engine Problem So I Want to Replace My Engine other Wise I want New Bike. This is the Humble request to please Slove The problem ASAP. Thanks.

I have purchased TVS Jupiter 110 from Sai Motors Nerul (Ratan Auto). The current reading of the bike is only 1400 KM. Around one month back I logged a complaint to TVS care (complaint number:[protected] as I am not able to start the bike with button for some days and after with an even a kick. Someone from TVS has picked up the bike and kept it there in the showroom to check the issue for around 4-5 days and returned back saying the issue...

I purchased a tvs jupiter 125 bs6 on 18 may 2022 from binsar automobile. it had a problem in its fuel gauge. i went to binsar customer care service later, they informed me that they have changed the fuel gauge but the problem still remained the same .

CHAKRESH JAIN
[protected]

My tvs iqube subsidy is not complete...

Dear Team,

Today(15.06.2022) I have visited TVS Laxmi Motors Poonamlle. Enquired about Zest two wheeler. Staff Kalaivani attended and gave Quotation Vehicle cost Ex showroom 68, 702, (Insurance and Reg) - Rs 15421. Mandatory Fitting Rs 1457.

When I enquired about Spilt quotation regarding (Insurance and Reg) - Rs 15421.Staff Kalaivani she got angry as per management we are giving quotation. Not possible we...

After few months of purchase, I was facing starting issue with my bike. And I have talked to Customer Service of TVS. In service Center they recognized it as Starting relay issue and they have changed, For few months it was working fine and after that it started behaving the same way.
FYI I am servicing my scooter from TVS NOBLE Service Center ( Mannarkad, Kerala) from Day 1.
I am not atoll happy with the service they are providing me from past 3-4 service. This time when i went for the same issue< they are telling there is no issue and bike is okay. I have the video recorded where this scooter issue is clearly visible.
I am attaching the video for reference. If its a manufacturing defect I request TVS to please rectify the issue once for all.
Right now my scooter is in service center where they checked and and found no issue.

Bike gear are not work completly