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TVS Motor Company Complaints & Reviews

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Updated: Dec 4, 2025
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K
Kanthwar
from Delhi, Delhi
Sep 25, 2016
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Address: New Delhi, Delhi, 110059

I purchased a new TVS Jupiter dated 12-sept-2016. Registration no DL9SAX9920
From first day there is problem ...

At first instant...they clean carburettor at showroom
2nd time they .. set rpm by tachometer at showroom
3rd time they send me at service center... carburettor changed ( date 20/09/16)
4th time time ...main shaft and pulley changed.. (date 23/09/16)

But problem is still same and oil leakage started...please i am too much afraid there is big problem in engine. Please provide a New Vehicle against my this vehicle.
+2 photos
Sep 28, 2016
Complaint marked as Resolved 
Hi, Ref to the given below email.. only a ref no regarding Complaint has generated.. i.e 76054. dated 26/09/16 But still no active response from TVS. Do needful and provide new Scooter as earliest as possible. Chassis Number: MD62BG43G3K12422Vehicle Registration Number: DL9SAX9920 Purchased From : Dynamic TVS Dwarka (New Delhi) Best Regards, Amit Kumar 9958065444
TVS Motor Company customer support has been notified about the posted complaint.
Sep 28, 2016
Updated by Kanthwar
Hi,

Ref to the given below email.. only a ref no regarding Complaint has generated.. i.e 76054. dated 26/09/16

But still no active response from TVS. Do needful and provide new Scooter as earliest as possible.

Chassis Number: MD62BG43G3K12422Vehicle Registration Number: DL9SAX9920
Purchased From : Dynamic TVS Dwarka (New Delhi)

Best Regards,
Amit Kumar
[protected]
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    sugandhar
    Sep 24, 2016
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    Address: 122101

    Sir I purchased TVs Apache in 4th month around 2months later the chain set is starting giving me problem the power is not transmit properly and making so much noise.and I repaired it many time bt problem still persists.due to this my bike is not performing well.please solve my problem sir . I give my bike to service station station many times they said the bike is OK but now my bike handle alignment and chain is not ok.plzz solve my problem sir.
    TVS Motor Company customer support has been notified about the posted complaint.
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      V
      Vinodh Kumar Yadav
      from Kolhapur, Maharashtra
      Sep 21, 2016
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      Address: West Godavari, Andhra Pradesh, 534101
      Website: TVS

      I purchase tv apace 160 on 16th oct 2015 in sri gokul tvs showroom tadepalligudem westgodavari ap. From 11 months iam stepping into showroom for 5yrs warrenty book still showroom members are saying you will receive book in one month this same word is saying from 10 months. Today i directly called tvs headoffice eluru i asked them some what seriously they said you will receive a warrenty book in a week i said ok but with in 5mins i received a call from tvs headoffice employer from eluru and said we will not provide you 5yrs warrenty book you can do what you can and dropped the call. This is way they are responding shame ontvs brand
      TVS Motor Company customer support has been notified about the posted complaint.
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        V
        Vinnags
        from Bengaluru, Karnataka
        Sep 21, 2016
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        Address: Bangalore, Karnataka, 560004
        Website: TVs

        There was a scratch on Jupiter that I went to collect post service and when highlighted, the person in charge offered to change the unit while the owner intervened and spoke negatively to which the person incharge later changed to saying 'good if you don't get it serviced here starting next time' very arrogantly. I want the unit changed without having to step in there.
        TVS Motor Company customer support has been notified about the posted complaint.
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          G
          gunjanraheja
          from Mumbai, Maharashtra
          Sep 21, 2016
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          Address: Hisar, Haryana, 125121

          Sir ji meri jupiter me starting problem hai or mai barwala disst. Hisar shiv autos pe complete batai but koi solution ni ho raha showroom pe bahut baar ja chuka hu agar aap se scooty thik ni hoti to banate kyo ho aaj ke bad mai apne dusman ko bhi tvs ke vahicle nai lene dunga fraud company & chor dealer hr80a9483 & contact. [protected]
          Sep 21, 2016
          Updated by gunjanraheja
          Yes
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            R
            Rohit chowdhary7505
            from Mumbai, Maharashtra
            Sep 20, 2016
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            Address: Lucknow, Uttar Pradesh, 226010

            Dear sir.
            I am Rohit Chowdhary from lucknow uttar pradesh i have given my jupiter for service in the mehul service centre at indranagar lucknow before going to service my jupiter was all right at all but after the service self start stopped working and kick is also not working properly but on remark i hav given 9 out of 10 but it was wrong.

            Ao request you ro lodge a complaint against megul service centre.
            TVS Motor Company customer support has been notified about the posted complaint.
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              A
              Abhi raj123
              Sep 19, 2016
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              Worst behaviour of sales consultant ever seen

              Address: 800002
              Website: www.tvsmotor.com

              I visited Urja Autocorp, patna for seeing vehicle one girl was dealing me and another girl sales consultant was delivering vehicle suddenly she started shouting on customers saying go in account take back your money I will not deliver vehicle to just because customer was asking for leg guard as a discount as customer told that she had told her in telephonic conversation about discount.
              I am still not able to know that is there any...
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              NarenDK
              from Mumbai, Maharashtra
              Sep 19, 2016
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              Address: Nashik, Maharashtra, 422101

              I purchased a scooty pept from pawa motors nashik on 23rd july 2016. but as of today (19th sept 2016) i have not received rto registration number for my vehicle. whole payment made on the same day and documents were also submitted on the same day.
              I called several times to know the status but each time they responded that they will check and call me back. but it never happened. finally i went to showroom to know the status and they told me that they have submitted the document on 26th july 2016 and still they do not have registration number!!! :o.

              I asked the reason and they don't have answer. it has been almost two months i purchased vehicle and and still i am not able to use vehicle in the city. rto does not take more than a week to allocate registration, though rc copy comes late by post but that is fine. i asked for tax receipt as well but they do not have that as well.

              Top of that they are proudly telling me that vehicle purchased from our dealership last week also got their rto number!! but they do not have answer on my query. they neither provide single point of contact or contact number of a person whom i can reach out. each time i call i talk to new person whom i have to explain the whole story from the scratch and finally the result is big "o".

              What kind of service is this called???

              Narendra kadam
              [protected]
              TVS Motor Company customer support has been notified about the posted complaint.
              सर मेने एक बाइक tvs xl 100 की मेड़ता सिटी जिला नागोर से ली ह पर यहाँ पर कोई सिर्विस नही करते ह फिरि सिर्विस की कोई सुविधा नही ह & नही क्लैम पास करते ह और बोलते ह की आप को 89 km दूर नागोर जाना पेड़गा

              Tvs scooty pept registration problem pawa motors nashik - Comment #2554891 - Image #0
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                S
                Shivam Team Leader
                from Pune, Maharashtra
                Sep 18, 2016
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                Address: Ghaziabad, Uttar Pradesh, 201010
                Website: DHAMIZA TVS

                Please help in resolving the issuse as continiously i had going through the dhamiza TVS service center for my bike servicing then he was saying that my bike is ok but after some issuse start occuring but when i moved a step to service centere then they are started saying you had gone through with accident and no one is there is help me out
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                  A
                  aggmayur
                  from Delhi, Delhi
                  Sep 17, 2016
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: www.tvsmotor.com

                  I have purchased the TVS wego 1 year back and I am facing the problem with wego while riding it. It is not running smoothly. I am having Honda Activa also at my hometown which runs perfectly.
                  I feel some jerks while riding the wego at the speed of 40-60 kmph. At slopes it speeds reduces automatically drastically, its speed get reduced to 0 by running 15-20 meters approx.
                  I have reported this issue at everytime to service centre. After recieving the wego and doing test drive it runs good but after some time/day same problem starts coming.
                  I am fed-up with the problem and I am not enjoying the ride of TVS wego due the problem.
                  May 5, 2019
                  Complaint marked as Resolved 
                  Key set has been changed of my scooter. Now it is running fine after that. They have kept my scooter for 10~15 days.
                  TVS Motor Company customer support has been notified about the posted complaint.
                  Oct 26, 2016
                  Updated by aggmayur
                  Dear Concern,

                  Thankyou for prompt response and looking into issue. Service man came and taken my Wego and fixed the reported problem but now another problem is coming. Sometimes when I stop my Wego (on red light or on the way) it doesn't start, battery stop responding and current gone. Kick start also doesn't work. But after shaking scooty or giving 4-5 tries current comes and self starts working. This issue is very hard to reproduce and comes suddenly.
                  I have reported this Issue to Mr Ombir Yadav and took Wego to service centre and tried to reproduce it. I told him that issue looks like of battery and he returned the Wego by saying that issue didn't reproduce.
                  I would like to give example of this issue, today morning I took my Wego to office which is 11kms far from my home and no problem came but while coming this issue came.
                  Around 10-15 mins I stood at red light and tried to start it, everybody were honking. Then suddenly it started.
                  I request you to assign some good engineer/mechanic to my scooty.
                  May 05, 2019
                  Updated by aggmayur
                  This is resolved by changing key point by company.
                  Thanks.
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                    S
                    Shiva Kumara Swami
                    from Hyderabad, Telangana
                    Sep 16, 2016
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                    Address: 50005

                    We have a problem with TVs 100cc bike.that the bike as it was not starting for 30 minutes and after 10 minutes it was starting . Some times it was 1hour, 2 hours to take time to start.this problem is not understand to any mechanic man also.this number is TS07 EZ 0047.please take care of my bike . I am requesting to you sir.
                    TVS Motor Company customer support has been notified about the posted complaint.
                    Don't provide any part timely.
                    Don't provide service timely.
                    Your workshop stop working very very unhelpful all issues of management.
                    So please manage workshop problems and completely satisfied customers this is a your problems
                    My request with you thanks
                    Your
                    .. .. Customers
                    VINAY KUMAR
                    JHANJHATI
                    Gorakhpur
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                      S
                      sakthivel.j2006
                      from Coimbatore, Tamil Nadu
                      Sep 16, 2016
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                      Address: 641014

                      Last Monday (12.09.2016) my TVS scooty pep + hand over to TVS approved service center (Sri sakthi saradha service center / Coimbatore ). at time of service hand over service engineer hold as some noise coming from engine so we have to check and give feed back. That day No calls from service center so i called to service engineer he said our server getting very slow so we will come back within hour but they are not given feedback about my vehicle. Next day (14.09.2016) i called to service in-charge of the service center he said under processing of your vehicle service history data collecting, if you have the urgent you can take deliver without service, after getting the service history will inform then you can hand over the vehicle. Same day evening (14.09.2016) Contact to works manager of the service center he said its take one or two days for check and rectification same will be updated to u frequently so i compromised to waiting for next two days. Today after noon I called works manager he very coolly said today off myself and we are not processed our vehicle because we are waiting for TVS feedback of the issue.
                      My question are:
                      1. who will be responsible of the issue (Customer (or) service center (or) manufacture?
                      2. When i get vehicle deliver? and who will bare the one week my travel inconvenient?
                      TVS Motor Company customer support has been notified about the posted complaint.
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                        K
                        kishan rawat
                        Sep 15, 2016
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                        Address: Dehradun, Uttarakhand, 248001
                        Website: www.tvsmotor.in

                        Sir today i have servicing my veh but unfortunately service centre return my bike without oiling chain, and not clean my bike. sir i don't satisfy this service sir plz tell me what i do
                        I have complaint his labour but they didn't give right response. one thing also i don't think safe my bike while i will do service my bike. they didn't gave me good response and not do good service . its not fare actually . so i want suggestion from you .respectfully
                        +2 photos
                        TVS Motor Company customer support has been notified about the posted complaint.
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                          Siddharud
                          from Gurgaon, Haryana
                          Sep 15, 2016
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                          Address: Bidar, Karnataka, 585401

                          Sir, as I am from Bidar basically one of the consulting employee of TVs mortar or TVs tyres don't know but her name is Rajeshwary with phone no is 8972. So on saying of her commitment I have come to Bangalore, alone I had come with lot of financial problems in my home that is from bidar.but she is telling that of to meet one of the man and he is giving something which is not need for me.There are so many candidates like me came with same dream like me.so please I want all the Young boys and girls to free, now future reference students.
                          TVS Motor Company customer support has been notified about the posted complaint.
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                            Sandeep Bhoite
                            from Nagpur, Maharashtra
                            Sep 15, 2016
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                            Address: Pune, Maharashtra, 411062

                            It was my third free service of my new apache rtr 180 abs, as usual I submitted bike for service to saibaba tvs, Chinchwad, pune.
                            Overall services were good but one faulty actions they have done with my bike,
                            They have tempered and removed both the original stickers from side covers namely "TVS racing", this I noticed next day of service.
                            When they called me for review I told about it but no actions from service centre yet.
                            I don't understand for what reason authorised service center may conduct such act with their customers.
                            TVS Motor Company customer support has been notified about the posted complaint.
                            20 days back only I owned apache rtr 200 after 210 kms the crank sound comes from the engine it's like an bored engine while I maintaining 65 km speed I already complaint that showroom but my complaint was not rectified so help me to solve my problem as soon as possible
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                              Vinothkumarbvk
                              from Pattukkottai, Tamil Nadu
                              Sep 14, 2016
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                              Address: 600063

                              My bike is getting overheated again and again. I have completed 4th service and the problem started after that.
                              i have checked below thing.
                              Engine oil level, it is fine
                              Still my bike is getting overheated again and again after 10-15 mins travel can feel them between my legs, if i ride for an hour the heat shoot up to the engine tank. i had informed to Service center (Sathya TVS motors). They said it is fine. but still i am facing this issue. now its about to 5th service.
                              can anyone resolve my problem ?
                              TVS Motor Company customer support has been notified about the posted complaint.
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                                kundu1970
                                from Mumbai, Maharashtra
                                Sep 13, 2016
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                                Address: Kolhapur, Maharashtra, 416012
                                Website: tvsmotors

                                I have brought a scooty peptide + on dated 22.6.2016. For first few days their was no problem. But after about 15 days in one fine morning it did not start. After complaining to the service cum dealer (Kr motors kolhapur) they picked up the vehicle and returned the next day and it was starting. Within few days the problem reappeared. The same activity was done. This reoccupied for another two time. At the fourth incident they kept the vehicle for one week, did lot of experiment and returned it saying that the cable was faulty and they have replaced them. After another fortnight yesterday the same problem reappeared. And today they have taken it to service station. I can not understand what the hell is going on with a new vehicle. How can a new vehicle go for repairing for so many time if it is not having manufacturing defect. What is the next step we should take. Seams that we have taken a wrong decision to buy a tvs product!! Hope to get a positive interference from the manufacturer in the matter and get the problem resolved once for ever. Ref engine no 0g3eg2552754 chessis no md626bg31g2e53394.
                                TVS Motor Company customer support has been notified about the posted complaint.
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                                  S
                                  Shashi Shete
                                  from Pune, Maharashtra
                                  Sep 13, 2016
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                                  Address: 411046

                                  I have purchased Jupiter Millenior Two wheeler on 05th Sep 2016.
                                  My RTO Registration No. MH 12 NK 1772.

                                  I observed that the average of vehicle is too low. the vehicle has given average only 36.72 km per liter.

                                  The company claimed average is 62 km. We expect at least 55 km / per ltr.

                                  Please advice.
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                                    Grishma Vimal
                                    from Pune, Maharashtra
                                    Sep 12, 2016
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                                    Address: 411058
                                    Website: www.tvsmotor.com/contact-us

                                    I have purchased my new bike Jupiter TVS on 16th March 2016.

                                    They didn't provide me with the proper document or permanent number for more than one month, after that continuously visiting the showroom.

                                    They did not provide the number on time after 2 months they provided.
                                    My document were given after 3 months till that i was unable to ride the bike.

                                    Now they have no idea about my RC book. Their landline number is always unreachable, never any prompt reply. They are asking me go to RTO office ask for my RC book, such a bad services.

                                    My work is getting hampered by running for this all the time, the traffic police has caught me multiple times asking the RC book, whom all to explain my showroom bad service issue.
                                    TVS Motor Company customer support has been notified about the posted complaint.

                                    TVS Motor Company — Irresponsible showroom

                                    We were bought new tvs zest scooty type bike. It met an accident without human lost. They recovered bike for repair and insurance claim and didn't returned till now. Since June 2016 they're not responding perfectly.
                                    I have purchased my new bike Jupiter TVS on 31st may 2017 . Still waiting for insurance paper & vehicle no. 3rd quality response from showroom. They didn't provide me with the proper document or permanent number for more than 1.5 month, after that continuously visiting the showroom.
                                    Worst after sales service experience I got. Me and my friend booked bike on 21-Sep with full cash payment on commitment that we will get bike with passing on delivery on 30-Oct-2017 (Dashehara) o
                                    The worst experience started it took 4 hrs to them to make bike ready for delivery.
                                    After that they took 2 weeks for insurance copy.
                                    Today is 16-Sep and we are still chasing them for registration documents when we got one document found that purchase date is 06-Oct for both o[censored]s. when we enquire there no response fro showroom.
                                    Till date we are unable to use bike just because no number.

                                    0 STAR
                                    I buyed tvs sports on 27 november 2019 they told me that it will give a milega of 70 but 3 rd service has been done but yet not improve in milage it is giving 40 milage.. And saiba tvs in Akurdi doesn't to proper service of bike i think they just wash the bike and return to us whatever prblm i tell them they doesn't improve any thing wrost service they are providing
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                                      Aniket Malwadkar
                                      from Lucknow, Uttar Pradesh
                                      Sep 12, 2016
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                                      Address: 411019

                                      Hi,
                                      2 days back I purchased TVS Jupiter from sai baba TVS showroom chinchwad kabhor nagar. Since I have received delivery of my scooter, it has breakdown automatically due to some volve issue. In 50 km engine got switch off for 4 times. I am just feed up with my scooter. Showroom has provieded thr on spot service what is use of that. They have repair this bike for 2 times. Even I found one plug pana which was stuck in engine.
                                      I have now submitted my scooter to TVS showroom and I am still waiting for their call.
                                      TVS Motor Company customer support has been notified about the posted complaint.
                                      Sep 12, 2016
                                      Updated by Aniket Malwadkar
                                      I doubt and much sure that this issue was know to showroom and they were aware of it. As they have already worked on this scooter. Also when I took delivery bike has already completed 11km of its ride. When I questioned same they said it is normal when we issue bikes. It might be use while testing.
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