TVS Motor Company Complaints & Reviews

Hi My name is Deepak Aggarwal and I am from Rohini Delhi. I recently had a loan from Tvs Finance company as a second hand car refinance loan..Unfortunately I had death in my family so during brievement and all I was not able to pay may month emi as was involved in other things.. my loan account number is DL3045CA01888.. I have paid five installments and just furious and unhappy with the collection process they have.. I had a word with them as they told me to pay overdue EMI in august as but nowadays I am getting harassing calls and sms as well.. i am always in depression and if something happen with me then they will be responsible for this... Two guys from TVS are continuing harassing me... one of them is ABHAY and His contact number is+[protected] and another is PRASANNA GUSSAIN-+[protected].. Kindly check and look into this matter else I will be going to higher authorities for the same Thanks and Regards Deepak Aggarwal [protected]

The dealer RDC motor pvt ltd, Arunachalam road, delivered zest on my wifes name Vijayalakshmi, Ashoknagar on 25th June with the assurance that number will be pasted next day, 26th June. But till now this has not been done in spite of my chasing one Mr Ramkumar from the dealer. I am not able to use the vehicle in spite o[censored]pfront payment from my part. No responsible matrix is working with the dealer. Let me check how the big company TVS motors fix my problem. Pathetic. K. VIJAYASHANKAR [protected]@yahoo.co.in

Hi, On 20th June 2015, I gave my bike to " Logtech TVS, Two Wheeler Dealer Address: TC-12/67, Opp. Lourdes Church, Patoom P.O., PMG, Thiruvananthapuram, Kerala 695004 Phone:[protected]" They said it will take 5-6 days to do the service since it has some engine works like cranks and cylinder and they said they will call once the bike is ready after service and the final delivery date was 26th June 2015. Today on 26th June 2015 i waited till 1pm and called them to inquire about the status of the bike, They said they'll check on it and call me back. One hour gone, no call from the so i called them again . This time again they don't have any idea and said they'll call back in 5mins. after 5mins no call, so called them again. They again say the same thing that they are gonna call after 5 mins. this continued till 5pm until they said that the bike is not ready yet and we will call u tomorrow and let u know about the status.the receipt is atteched with the complaint. First they took 8 days to service the bike which generally takes 1 or 2 days and yet they have not done the work and have been lying about it whole day. please look into the matter.

I had purchased tvs Jupiter on 15th May 2015 from Siddhivinayak Autolines wagholi, pune. I have following complaints regarding the dealing, service and after sales service of the dealer: 1) Its been more than a month but I have not yet received the vehicle registration number/number related documents/ RTO tax slip etc from the dealer. 2) We have not yet received the peroper insurance documents. They charged us 1675.- for insurance saying it will be 0 dep policy but no such policy we have received. 3) We have taken extended warranty scheme by paying the extra amount but no payment recepit and extended warranty booklet they had given. 4) We have not yet received the single call from their side inquiring about vehicle performance, or documentation like RTo insurance or any other things. We have been following them up every week but not getting proper response and respect. The phone numbers mentioned on the payment receipt is not in use now and the sales person who gave us vehicle is not picking up our phone, Even the owner is also not picking the phone. I am very hurt by this behaviour and will not suggest any one to go for this dealer . Please do something otherwise this kind of behaviour will defame the TVS company as well and customer will loose trust.

Sri Krishna TVS. Situated in Etah uttar pradesh provides very poor service. I own tvs star city 110. Which is my second bike after TVS star city. The staff at service centre is too rude and service takes too much time. I need 2-3 hours to get my bike served. As iam a working person I cannot afford this much time. Now its my necessity to change my bike and never but any TVS bike ever. I[censored] cates for ur customers then pls take necessary steps as soon as possible.

I am elamathi iam using TVS Victor vechile No TN 22 AJ 1715 and i have taken my bike to SBM TVS, No 27, Ram Nagar, 1st Main Road ( Paper Mills Road) Paravallur, Chennai - 600082 on 17.06.15 for general service, if you check the service history my bike was totally reassembled by new parts before 1.5 months back in SBM TVS and i had received a call from SBM TVS stating that the clutch plate was not in good condition and it has be changed, i asked them clutch plate was changed by you while last service and i have used only 200 to 250 km how come it possible and i asked them to replace it with a new one in free of cost but still now no one has turned back and no one has respond to me and now they are saying that it was in good condition and you can take your bike its ready for delivery now iam very clear that these people are trying to cheet me so we required your interruption in this matter to shot out this issue smoothly expecting hopefully.

i buy jupiter from bharat autostore tvs motor(pali, rajasthan) on 13/1/15. from 2nd day i have problem in my rear wheel. there is some kind of voice in rear wheel i ask the dealer to fix it 2 times but after 2nd free services my problem is still not solve.when i go there n ask them that there is still voice in rear wheel there take my jupiter n give me back after 15 min. i take test drive with there Mackinac. i told him there is still voice but he say to me its a technical problem in jupiter. i write to tvs customer care potal.but after 5 month my wheel problem is still...not solve.

Resp.Related Officer.Yesterday i.e[protected], I purchased TVS Scooter from Muskan TVS Karondi, Varanasi UP.I am sorry to say but I found some noise in Engine.Today morning20.6.15 I came with my TVS Jupiter to Muskan Tvs Karondi. But their is no one to handle my problem. They referred to Raj TVS Shivpur to us, which is 22 KM.away from here. Very Bad.

Dear, i was purchase a bike from TVS Y.Sapphire Motors, Attapur, HYD, (TS) On 21 April 2015, Invoice No: 74. I was facing lot of problems, their is no response from service centre, i had call 100 times to service executive, the problem is in bike was not starts and engine problem. tvs showroom manager was just delaying the service, i was totally fade-up with this bike exhange the bike as soon as possible, pls its humble request [protected] - Yakoob Khan Hyderabad (T.S)

Sir, Ihave purchased one TVS Star City + vehicle on 03.04.2015. from Sameer Auto Works Bhubaneswar. 1. Dealer has received Rs. 2902/- to provide registration certificate. but till 15 days he was not applied for the same at RTO. Facing trafic inspector's problem I approach several time to Dealer's office but no result. at last on 18.04.2015 I receive the documents from dealer and deposit the same at RTO. There I have to deposit an extra amount of Rs. 214/-. The Dealer had deposited Rs. (93+2413+40)=2546/- at RTO, There by I have given Rs. 3116/- where the dealer deposit only Rs. 2546/- and no service is provided. Over all the Dealer receive extra Rs. 570/- against this. 2. Dealer collect Rs. 640/- against 5 year extended warrenty but despite of several request dealer is not provide any warranty certificate against this service till now. This problem also face by other customers.

I had purchased jupiter scooty on 5 feb. It met with an accident within a week, the front component broke and got dismantled from the scooty. The same was conveyed to the dealer. he kept the scooty for one month and returned it back without any repairing or work on it. He said that the parts are not available. I didn't get where were the parts not available, with the company? He also steals petrol whenever scooty is given for sevicing. On 18th june, 2015 he changed the front part but not completely. He has charged Rs1000(approx) for the same. on asking that why not did he adjusted it against the claim, he gives silly excuses. there are some scratches on my silver jupiter. He said that it cannot be mend. Its terrible to deal with such people. never expected such type of poor customer service.

Hi...Last October I purchased apache RTR 160, initially 2or3 months no prblm after that I m facing prblm about front shock observe, 3times i informed to nearest tvs showroom but there is no use because they will repair but I got same problems again and again I have warranty period for bike parts ...so plz resolve my problem as soon as possible

Hi my name is Waseem Ahmed i have purchased an Apache RTR 160 2014 model on 6/12/2014 from Matrix Motors #18/1 1st cross, Opp Oracle, Bengaluru, Karnataka 560029. The most important thing is at the time of bike delivery they have given a wrong manual book of Apache RTR 180 i am frequently getting the problems with low mileage & low pickup, i have visited the showroom end number of times & nobody is responsible to rectify my problem. Recent i started facing hissing sounds & disturbances in the vehicle i visited Matrix Motors they asked me to leave the bike & before that they rectified the issue & said me its camshoft problem & they will replace & give it. I left my bike on 1/6/2015 & they have sent the bike to Tristar Tvs Motors which is in Domlur bangalore on 3/6/2015 & they also just done some tapping adjustment & sent back to Matrix Motors saying its normal sound though its not normal sound, their are totally 2 sounds once i raise my acceleration. The main thing i need to highlight is i am started getting the wrong information from both the sides of the showroom, they are asking me to come & collect the vehicle though the problem is not rectified & they are just simply delaying that by tomorrow you will get the vehicle, by by tomorrow you will get the vehicle, Its been 8 days now & still after knowing the issue also they are not resolving it. I wanted to mention few names who are fooling me & giving me false information, Mr Pruthvi (Partner) from Matrix Motors, Mrs Irene (GM) from Matrix Motors, I have wasted much of my time on back of these people, I wanted to highlight one important thing at the time of complaint i have asked to change my manual book becoz they gave me Apache RTR 180 & i have purchased Apache RTR 160 & the person Mr Pruthvi from Matrix Motors have not sent an email & when i asked him about the email approval for the manual book he was confused what to say me becoz he has not sent any email for the request of new manual book & he is always giving me wrong information. This is sincere request to the concerned who ever person is please resolve my issue & rectify it. After 10 days in the service center finally i got my bike & the problem is still not resolved, the sound is still the same in my acceleration & i am getting 2 sounds in my engine. Please its a hearted request to you people that resolve my issue. I purchased vehicle on 6th December 2014 & important thing i need to update i got speedometer problem with in 7 months this is the second time i have replaced the wire, I visited the showroom & asked to replace it which they have done & asked me to pay for it, though my bike is under warranty with in 1 years of time if any manufacturing defect they have to replace the part & give it which they have not done, I have done my 3 free service in the same showroom & i have still 2 services pending. They dont have the record of 1st free service what i have done earlier. They are making me fool & being a customer to them they are not giving me respect. They only say it was old management we dont have any records of that & we cant give you any further warranty on the manufacturing parts let it be it is defect parts

I purchased vehicle on 6th December 2014 & important thing i need to update i got speedometer problem with in 7 months this is the second time i have replaced the wire, I visited the showroom & asked to replace it which they have done & asked me to pay for it, though my bike is under warranty with in 1 years of time if any manufacturing defect they have to replace the part & give it which they have not done, I have done my 3 free service in the same showroom & i have still 2 services pending. They dont have the record of 1st free service what i have done earlier. They are making me fool & being a customer to them they are not giving me respect. They only say it was old management we dont have any records of that & we cant give you any further warranty on the manufacturing parts let it be it is defect parts

I bought my vehicle just 8 mnth ago...and it make a harsh metalicmetallic sound .The engine is overheated in 30 km ride and the peakup is lost...The mechanic can not solve the problem even after 5 service. ...They provide lower then third class service. ...very disappoint with the service. ...avian Tvs vadodara op road

PLEASE HELP ME I BROUGHT TVS APACHE RTR 180 ON 2014 MY BIKE COMING OVER VIBRATION I TOLD MANY TIMES IN TVS SERVICE CENTRE HE SAYING THIS IS NOT MY PROBLEM THIS IS COMPANY PROBLAM ALL APACHE RTR IS COMING VIBRATION SO PLEASE DONT BROUGHT TVS AACHE RTR

I bought bike through csd from century automobiles, senapati bapat road ;pune even though I bought d bike through csd canteen I ended up payin a total amt of 83338 where as if I would hv bought d bike as a civilian I would hv paid only 82198 fr tvs apache rtr dual disc to include all d charges I hv been tryin to explain the same to the dealer bt dey r nt ready to understand I request if d issue cn b discussed so dt we reach d justified result.

Dear Sir, I am vidhyapathi. I working as a social worker in MaFoi Consultancy. Last seven more years i used TVS Apache bike and referred 20 more peoples they also buy TVS apache bike and i hope the best motor bike is TVS. Last year ( 15/10/2014 ) i took new TVS apache bike from G&C Tvs Show room at Chinmayanagar, now its getting oil leak from engine, i have made a complaint to show room, they did not response in a proper way, so i said to them i will go to the consumer court, they said to me go ahead. I am confused thats not good for TVS i have more than 3000 friend in facebook & also i am as a value teacher. I have good image for TVS in my heart.Now my problem i want the proper reason for engine leagage and no more complaints from my bike. I hope you will do your level best. Show room address givem Below. +[protected], +(91)-[protected] | more... No 3/5, Ragavendra Colony Nerkundram Road, Chinmaya Nagar, Chennai - 600092, Near R T O Office | Map Send Enquiry by EmailListed in: Motorcycle Dealers-TVS, Motorcycle Repair & Se.. | more...

I have purchased Scooty Pep+ from R.A Agency, Tirupur on 04.07.2014. The Dealer has declared that the vehicle will fall under warranty for one year from the date of purchase. I have left my vehicle for service on 13th June, 2015 to the dealer MV motors, Tirupur. Now it’s been only 11 months. My headlight switch is not working. When I claimed for warranty from the dealer, the dealer refused to change it under warranty. Hence forward he has charged for the switch in the service bill. When I asked for the reason, the dealer was not ready to give neither a response nor a proper explanation over this. The customer satisfaction is totally no-where to be found. Going forwarded I would like you to take this seriously and look into this matter ASAP. I have not taken the delivery of the vehicle from the dealer, since the response was bad.

I have TVS pep+ scooty. All of sudden one day, when i start my scooty, it got kick started but stopped immediately as soon as accelerated. Since then i have been requesting TVS dealer in town ( Begusarai ) to come and check scooty as i cannot take the vehicle to their service centre. It has been 45 days now, but no one has visited. Every time a request is made, they have some excuse or the other. If this how the service is made, and even in such cases, it is not considered, then there it is not worth using TVS vehicles. Request you to look into this for urgent action.