TVS Motor Company Complaints & Reviews

I m Dr.Paras Paner. TVS Magic Motors at ABB Circle, Nashik, Maharashtra...WORST SERVICE. Last free service of my Wego in Jan 2015. New problems created after service=Oil started to leak at rear wheal, started to smell of petrol, started to race in idle, Mileage dropped. Recently serviced today again...the paid one...I complained of last problems prior to service at service manager- Mr.Wagh...today I noticed him that washing is so poor...He asked service boy to rewash, who was so reluctant...now even after this, issue is not addressed...see photos.

TVS Wego - MH04 EU 851 -- Matrix Services (Mira Road East, Thane Maharashtra Hi Team Something wrong with Matrix TVS Service centre in Mira Road, Thane Maharashtra I have purchased a new battery from the Service centre in September 2014 in March 2015 it is not functioning After every service some issue occurs in few weeks and they will ask us to replace it with new parts; so are they not checking while Servicing. Fed-up with Matrix service Centre as they end up replacing parts and after few months they want me to upgrade it again. Please put some light into this issue Regards Ashok

I purchased my bike on 21/03/2015 from Mangurish TVS. And the very next day it started giving me problems. The bike has not even completed 100Kms. First the bike started jerking and went off in between the road when I was on 40km/hr. I went to service station of TVS Motors and got it fixed and now the bike is floating. My half of the fuel dripped on the road. Now When I went to TVS Motor they are saying that the carburetor of the bike has a problem. It is a new bike and how come it is giving me so much of problem ?? I need a explanation for this and want you'll to take some action regarding this matter as soon as possible.

I have purchased a scooty TVS Wego from Siddhi Vinayak Motors, bhaveshwar plaza, lbs Marg, ghatkopar west on 26.11.2013 by paying the full amount inclusive of registration charges. Despite continuous follow up from Mr. Mahesh and Yogesh ( proprietor of m/s siddhivinayak motors) I have still not received the original papers of the scooty and the RC book of the vehicle. He gave us the photocopy of purchase invoice and sale certificate. After insisting many times the answer given was that the original invoice is with RTO and he will give the RC book soon. Its been a year and a half but still no response from the dealer. I also contacted the authorised dealer M/s innovative automobiles pvt ltd., c-12 pannalal compound, LBS Marc, Bhandup from which siddhivinayak motors has purchased the scooty where Mr. Umesh present refused to help me with any kind of help. Then I contacted the nearby Suryanagar police station, vikhroli west where Mr. Mahesh was called and he promised to give the RC book and original papers by 19.11.2014. But afterwards Mr. Mahesh was out of reach and no response has been received till date. We went to the RTO then, it was known that the vehicle has not been registered yet. Please help me to get the original papers and RC book of the vehicle.The chassis no. Is MD626AG49D1H24450 The number plate given was MH04CA9761. I work in State bank of India and I have been transferred from mumbai. I have to bring the vehicle to my new place and I am unable to do because of the unavailability of the RC book. Thanks Anuradha gupta Email:a.[protected]@gmail. com Contact: [protected], [protected]. I need help and I will be thankful to you for any assistance.please feel free to contact me.

I have given my tvs scooty pep at authorised tvs service center at krishna tvs, Puri Odisha & after servicing its showing miledge showing very poor & its less than 20km/ltr before servicing my scooty is showing more than 40km/ltr & after watching this miledge issue i have gone to the service center 2-3 time they are not even listening to me & behaving very rudely manner & even if asking that what is my proof that its has been showing 40+ miledge before servicing & saying that its your scootys fault. So you are requested to please lookout this matter & give me a solution as soon as possible Copy of invoice attached Thanking you Girija Mob - [protected]

I just bought an apache 160 from dealer called Shaw wheels located at baguati kolkata, I just called them up to ask that how long it will take to get my all documents like cf number and all, he just started shouting and telling me (Ke hum logo ka aur koi kam nahi hai kya? Yaha call mat karo aap ko uss din samjha dia tha, aap ko baat samajh mein nahi aya?) thats wat he said, he was really rude on the phone, i hope you guys take action againts that showroom or else i have to take some legal actions, being a customer treating like that was not justified I hope you understand that the importance of customers

Dear Sir/Madam, We purchased a TVS Scooty Pep+ on 12-mar-2015 from "Century Automobiles (Poona)". After purchased from two days, vehicle petrol was leaking from one of the air-vent hoses. I reported the problem to showroom representatives on 15 & 17 mar 2015. They look into the problem and they replied air-vent hoses are bent, they corrected it and replied to me problem may not come after. But they have not registered any compliant...

Respected Sir I bought a TVS Phoenix 125 bIke from Gurukripa TVS on 12/12/12. vide chasis number MD625SF48C1L03468 and Engine Number CF4LC1002938. It is to bring to your kind notice that Silencer of the bike has developed rusts and has got holes / likeages in it. It is horrible that such poor quality material used in such bike.As Silencer has got damaged in such short period. I request you to take immediate action and get it replaced as soon as possible. Thanks Kush Bhargava Tohana Distt Fatehabad Haryana. [protected]

Dear TVS team, This is Manisha here, I have purchase TVS Jupiter on Loan on 7th Jan 2015 from below Dealer in Kandivali. Reliance Automobiles +(91)-[protected], [protected]+[protected] Modi Market, N J Cross Road No 1, Kandivali West, Mumbai - 400067, Opp BMC Market The problem is, we have paid Rs. 4500/- for choice No. 5409. so they told, we required 3/4 days to check with TVS that the number is available or not ? After 3 Days I got a call from Reliance Automobiles (Ms Bharti as well Mr Ajit) that the Choice No : 5409 is available for this you need pay Rs. 4500/-. We said fine, we went there & paid Rs. 4500/- for my Choice Number. Now today is 14th March 2015, I again got Call from Reliance Automobile (Ms Bharti) & she said the Number you have choice is already given to other customer & that the series of my number has also passed away. You will get now 5904 number. So I said when you have taken time that is 3/4 days to check the availablity of the Number, that time you were not aware of series has already passed away ? Now I am agree for the number they are providing me that is 5904, but then refund my Paid amount of Rs. 4500 for choice number. But this dealer our not giving my refund back, if I want the same choice number 5409 then i have to wait for more 1 or 2 month. this is not done ? this is how the dealer of TVS, never purchase from this RELIANCE AUTOMOBILE. The guard was given to me was also so weak that broken after 1 month. Such a bad service. Find the photos of dealer store

I bought a TVS Jupiter on April 2014 from the worst dealer name:Kalmkar Showroom address: Solapur highway, Pune.The employee Mr. Sindhe etc are not giving me my smart card receipt (RC) ...11 months have passed and still no reponse from them..so remove that person why shall I suffer I made the whole payment of scooty on purchase date

Hi, I bought a new scooty zest on Dec end 2014, till now i am facing so many issues in the Bike, Initially i got Milleage problem, then carburator was not good, now baring is not in good condition, i m not sure whether TVS is selling new bikes are the older one.. Till today i did not get any proper solution for this, i no need the vehicle, Request you to refund the money back. Regards Lavanya. S [protected]

I bought a TVS Jupiter (dl3sct6305) on 13 th july 2014 from the worst dealer name:Pramod Showroom address: 10 Adchini Aurobindo marg, new Delhi 110017 Contact: [protected] He along with his employees vibhor, Sanjay etc are not giving me my vehicle registration certificate (RC) and all of them have the same excuse every time...7 months have passed and still they say that the employee working on RC is lethargic..so remove that person why shall I suffer I made the whole payment of scooty on purchase date itself along with other formalities..on a average it takes 1 month for an RC to reach ..but if you buy it from a TVS dealer - 10, Adchini aurobindo marg, new delhi..then don't ask for the RC for a year atleast... So please don't buy a TVS vehicle from there atleast if you know the consequences of driving a vehicle without its RC Another thing, the executives available on TVS customer care numbers won't help you coz I tried it many times and they promise to call you up within next 24 hours to solve your problem but are never going to call..

I had purchased one TVS Flame on 22 Apr 2008 from Century TVS Pune The bike has done 15500 km now I wish to sell the bike. As the model was stopped by TVS, I am unable to sell the same. It is very strange that the TVS dealers themselves refuse to take the same in exchange. I made enquiries at Yash motors and Sai baba motors Pune on 7 Mar 2015 Such an apathy to its own product from TVS is not a good sign. Request you to please help me sell and take a new vehicle

Myself is Miss Gayatree Anant Sewak. i bought WEGO on 26th January 2015 from Shelar Auto, Pune. The WEGO is a nice vehicle but i want to give one complaint as a feedback. After washing the vehicle the water goes into Glove Box and Utility Box and the stuff inside becomes wet. i am very much disappointed after consuming such a huge amount and getting this type of complaint. Such a headache! Can you help for this? gayatree sewak Mobile [protected]

My name is Sahadevan. Before 4 months I have bought Tvs sport 100cc Registration number is TS07EE7274. The engine number is DF5BE24557. Chassis Number MD625MF59E1B07646. When I bought it starting it was giving 70 Kmpl mileage but after first service mileage has been reduced to 50. I complained about this to Tvs servicing center they took it and returned it and they said problem had been solved but the problem was not solved. Then again I said the same complain and gave the vehicle for second servicing. But now the problem have become big. I cannot ever drive my vehicle after second serving I got so many other trouble such as starting trouble, then engine is shutting down ever time while the vehicle is in running condition and now the servicing center is not at all responding for my problems... please respond as soon as possible... My Number : [protected] My email id : ksahadevan.[protected]@gmail.com

I've purchased TVS - Juptiter, silver colour, Vehicle No. MH 15 ET 9180. from a your local dealer M/S. MAGIC TVS. Nashik. MH in November 2014 I am facing Back-Wheel imbalance & engine vibration problems from day one. The vehicle has been serviced twice (authorised) and even then I've given twice for the same reason. But with regret I have to say that it is still in the un-repaired mode. I request you to look in to it urgently & revert back. -- Regards, Sachin Tajane Sr. Executive Sales., MH Mob.- [protected]. GENUS POWER INFRASTRUCTURE LTD.

My self himansu baxi, mobile no:-[protected], [protected] email id:[protected]@gmail.com and i have tvs apache rtr 180 abs vrn:-gj27ag5616, date of reg:-22/09/2014 chassis no:-634ne64e2b10455 and i am facing the problem in my bike and i have given my bike for complain of ignition, engine gets off while taking turn on both side i have given bike at kataria tvs ahemedabad to mr.Samules 2 times but my problem is not yet solved this is 2 time i am facing the same problem and kataria tvs is not giving proper answer to me they are saying that this problem can also be come again and this is because of water goes inside, i am living very far from kataria tvs and i have to bring my bike for the same problem and very poor servicing by kataria tvs plz resolve my problem i would give 0/10 marks to kataria they are not doing proper servicing myself also an automobile engineer and i am working in 4 wheeler dealer and we are not giving this type of pathetic service which kataria tvs is doing plz solve my problem, i have no problem with mr.Samules but with kataria tvs ahmedabad.

Hi, I have purchased TVS Apache 180 RTR new model on June 09th 2014 from Sona Motors, Mysore, Karnataka. In the service manual it is mentioned that Apache 180 RTR 2012. Recently when I visited my relatives place and he also purchased TVS apache 180 RTR on November 2014, when I drove his vechicle I felt that there is a difference in my bike and his. When I asked him user manual and surprised to see that it is TVS Apache 180 RTR 2014 model. So I assume Sona motors Mysore has delivered 2012 model bike when I have purchased it on June 09th 2014. I feel something fishy here, please give reasonable answer for me.

I have bought TVS motorcycle Star City+ from Balaji Auto Ltd. Located at Faiz Raod, Karol Bagh, Delhi on 2.10.2014 after purchasing immediately within a few days, I faced starting problem, the complaints waslodged atonce to the said dealer. Thereafter the engineers of this company tried to sort out the said problem and rectifying the matter temporarily. Therefore, I visited M/s TVS Balaji Auto Service Centre located at Shastri Nagar, Delhi at least thrice for the same problem but they are completely unable to solve my problem. Finally, engineers informed us that front brake switch is not working properly and required to be removed/replaced by new one. I simply agreed with this but after searching in their store, the said switch was not available in this company and gain called me after a week. Any how they have changed the switch as required in the motorcycle but they have charged Rs.40.00 for this purpose. (photocopy of the bill is enclosed). However, I shocked when they charged for this switch because I bought this motorcycle merely a four months ago, the problem of switch of the brake was arisen soon after its purchase, it means there was manufacturing defect in the switch and its was not disorder because running so much KM of the bike. Presently, the meter shown the reading 2700 as on 4.2.2015. It is also brought to your notice that I choose the TVS bike from among other players running in India. If this type of manufacturing defect is occurred inthe motorcycle, your status of defamation will surely be happen. If my bill of Rs.40.00 is not reimbursed immediately at your end, I will never recommend to purchase the TVS bike inour other family members as well as my group of friends because I am presently working in NDMC and have very much large group in my pocket. Submitted for an early action. CHETNA NAND SHARMA ADDRESS : 1378, Rani Bagh, Delhi-110034 Mobile No.[protected], [protected] E-mail ID : cnsharma.[protected]@gmail. Com.

Sir/Ma'am,

I went to Kubera Motors, Bangalore to buy a TVS Jupiter. I booked the vehicle (Grey) with Rs 1000(Receipt No:4511, date 26th Jan, 2015, Ref doc No: 8458, TIN No: [protected], GL Code: 11600001, SL Code: 12668) on the same day and submitted all the papers (as asked by the dealer) for a loan. I was told that a person would come to my address for verification.3 weeks have passed, no one has come yet. After repeated followups (Where I was constantly told that the person would come for verification in the next 2-3 days), I called them up again today to know the status. They told me that the loan got rejected since my rent agreements couldnt be found online (Some or other lame excuse). Now the point is, I didnt even submit rent agreement as a proof but my bank statement as the address proof. This is really very frustrating for a customer, since after so many follow ups, I am given a false reason for my loan to get rejected. My point of concern is, if you really dont have the effective collaboration with banks (Like any reputed vehicle brand's showroom should ideally have), you should let it know to the customer upfront and not harass him/her like this. Also, Bangalore is a cosmopolitan city where people of different mother languages live and it's really disappointing to see that a showroom owner cant even converse in any language other than Kannada. So much for the customer Service! TVS, You lost a customer today