TVS Motor Company Complaints & Reviews

Dear Sir, Greetings of the day !! I do have a Apache RTR 160 MTG date 02/2012, In which tank is leaking in all corners, on outer surface of the tank brown mark are observed and the same is been highlighted to local supplier one week back. Looking for your great support in advance.

I am Mrs Radhamani Jayachandran from kerala. i owned a tvs wego with registration number KL-27 E 1370. I purchased this vehicle from kakkanattu motors, thiruvalla on 26/08/2014. i couldn't get my service manual during vehicle delivery. they told me that there is no service manual, please come and collect after a week. after that they close the showroom, so that i couldn't get a free service and warrenty. The vehicle is running above 2000 Km. i already gave a complait to your customer care team. but no reply till this time. once again i am giving a complaint. waiting for a favourable reply with interest. for further contact i am giving my son's contact no. Mr. Hanish - [protected], [protected]@yahoo.co.in Vehicledetails KL 27E 1370 eng.no.0G4BE1108624 CHASSIS NO. MD626AG48E1B12127

Dear TVS Service team, I am Joe, from Valeo. I have purchased Scooty (TN22 CT 2810) from Brilliant TVS at Tambaram, Chennai. I roughly remember it was April 2012. It is been used by my wife for roughly 20Kms /week in last 2 years. We had our last service @ Brilliant TVS during Feb'2014 But we have a problem identified on earlier Aug'14 that the Spark plug chipped off in to cylinder and it is damaged Piston & Cylinder. It is costing more than Rs.20, 000 as per Brilliant TVS. Brilliant TVS team is also arguing that due to Oil not change from Feb'14 (from Aug'14 to Feb'14) there are possibility of cylinder breakage. But i am not agreeing this statement which is not logical. Because i am an Automobile Engineering Graduate. I have taken back my vehicle from Brillant TVS. I am writing to the Manufacturer for logical reasons. My point of View: - I know what is usage of my Vehicle so 'Oil change' should not be a problem. Because still my another 2-wheeler from Bajaj which running more than 9 months w/o Oil changing. - Secondly if Oil is the problem it should break Piston & Cylinder - Spark plug chip-off could be an Option. Spark plug cant be damaged by a user as it is inside the Combustion chamber. My concern is, with out any mis-behavior from ourside, we have been penalized by a huge amount. I want a Clarity from your side on this topic.

Dear Sir, My wife purchased scooty pep plus vechicle last November 12th 2012. from vs agency hosur.krishnagiri dist Tamil nadu.i've faced the problem last two years that vechicle 1.Silencer hole and running time vechicle off. 2.Front bumper rust formed with one week.3.back wheel wobbling.4.engine motor belt grip wornout.5.coil changed.every 3000kms serviced my vechicle. But problem not solved.still running time my vechicle off.Informed to agency but not response.

Hello, My name is y.mohana raman, Mobile number: [protected]. Vehicle : TVS RTR 180 Reg no: TN25AV1890 FRAME NO: MD634KE61D2E80517. SERVICE CENTER: sarada motors, (Main dealer-tvs motor co ltd) kanchipuram Service date:10.04.2015 Subject: My veichile getting vibration and engine noise and fork problem.rear brake not working properly. Engine started to make strange noises and later found out that Timing chain kit and valves has been damaged In engine.Service guys bluffed something and did some fixes.Till the engine running same noise with vibration.The fork, Rear brake problem not solved.When i tell the problem's the service guys not listening properly. I strictly told then not to touch my engine till service guys from TVS comes for inspection.Only The TVS SERVICE DOING WATER WASH AND OIL CHANGE AND FILTER KIT CHANGE, SPARK PLUG CHANGE.The loosen screw's are not tighten.I am suffering a lot because of this.

I SAGAR ARORA going to service centre many time 26decto 6jan 2015 for my tvs jupiter reg num dl14sf-4039 ths is accidental case but he is showing me attitude owners name mr NARANG PLS LOOK IN TO THS MATTER MY AK AUTOMOBILE B-24 SWAMI DYANAND MARG SWARN CINEMA ROAD DELHI 110051 REGRDS SAGAR ARORA [protected]

Hi, i am Rahul Singh, who made a mistake to purchase a bike manufactured by your company.Dealership Nirman TVS Service Centre is providing service, thrice i visit the dealer for the concern of missing, but they are unable to resolve the complaint.Two of my friends are facing the same proble.It seems that you people are not capable to manufacture a trouble free bike or resolve the presisting complaint.Dealership people are good for nothing...it seems that being polite and humble with this kind of complaint does not make you people to move.Request you to resolve this issue as earliest otherwise i am also interested to choose the another way... Rahul Singh [protected]

Hi, I purchased black colored apache rtr 160 cc in last week of march 2014, soon after riding bike i observed that there are some marks of trouser on fuel tank. I complained many times in aditi tvs, sec-10 noida but each time they polished it. later i observed one more issue that some times if bike is in neutral state still neutral indicator doesnt blink i esclated it in each service but this was not resolved. Yesterday on 3rd Jan-15 i stayed in service centre from 11 to 7 pm just for this single problem. Previously they tried to convince me that its normal behaviour but i forced them to resolve it because other vehicles don't have this issue. So at last they tried to resolve it by replacing power relay and some other minor parts but could not fix. Instead of fixing the issue they created following issues- 1. Bike produces sound "khat-khat" after changing gear and acceleration. 2. Its indicator buzzer continuesly beeps. 3. Handle is too tight that its not easy to ride smoothly. when today on 5th Jan i again visited service centre to fix these extra issuses at least but i got reply that its sunday and problem can not be resolved by today it self so i have to visit some other day. Now i can't understand that i visited centre for 3rd service and i got 3 extra issuses after spending 8 hrs there. is it trust, value and service of TVS ? sometimes i feel that i committed a mistake by choosing tvs bike and i will never recommend it to someone because of such service centre and workers as well. they never respect their customers. It seems once you pay the money then tvs forgets you. I request you plase provide me poc in tvs which can take meaningfull action against such poor centre.

i bought phoenix 125 a year ago from good will tvs chennai and my name is venkat my contact number is [protected] i face serious problems such as clutch play problem and chain wobbling engine overheqat and vechcle wobbl;ing and there is poor service from the company i need to take action immediately as there is not a solution for me..my vehicle no i tno1au8257

Hello, My name is Santosh maripalli, I brought TVS apache RT160 on 2nd January 2014 and I started facing various problems after 6 months from the date I brought the Bike, I approached Kiran Komercials regarding the below problems. 1. Unusual Noise from Engine 2. Less Mileage 3. Roughness while driving My main concern was regarding the noise from the engine, representative from Kiran Komercials told me that it's a minor problem and it will be taken care as some part has to be replaced, I have been following up with them since 2 months but there is no proper solution to the problem. I would request someone from TVS to call me so that I can explain the problem in detail. Please call me on the below #. Santosh Maripalli Cell: [protected] Bike RC # Ap 29 CB9810

Dear Sir I purchased TVS Jupiter in March 2014 from TVS Oceanic, Prahladnagar, Abad, and thrice i faced engine problem. Company has solved the problem twice but it has occurred again.Since last 10 days the vehicle is lying in the service center and not a single work has been done. Its a faulty piece given to me and i am not getting any satisfactory response from the seller or the service team. My warranty for the vehicle will finish in some time. I request the company to change the vehicle as its a faulty vehicle otherwise how can the same engine problem arise Thrice. I plan to go to consumer court with all the papers. If any of your HOD will not contact me in a weeks time than i will file the complain with the consumer court and also publish the same in the news paper. I want the written communication about the problem and its solution by the company. Seller- Oceanic TVS, Prahladnagar Purchaser- Mayur Soni Mobile No. [protected] Vehicle Repaired by- Oceanic Service center, Prahladnagar

Respected Sir, I have bought TVS Apache bike from TVS Agency Narwana billing by Panwar motors Jind. The bike has alignment problem & its bow down right side while riding Due to chasis fault. I made its complaint 5 times to agency & informed to head office too. But mechanic tried 3-4 times on its handle T & shockers only, but issue is same unsatisfying. Due to this problem after 2months it slipped on road while breaking & being uncomfortable. Main problem is in chasis & company not doing it under warranty, niether insurance company is passing the claim without any major damage. So i am suffering a lot & harrassed physically, mentally & economically . Kind get me its solution how can i safe ride. I cannot take my life's risk on such a faulty product. I always checked it in authorised tvs & serviced here . Bike no.HR 32G 9357

Since 4 months I am waiting for my Bike gets repaired from Servicing Dealer- Rainbow TVS (Via Hari Om TVS Baloda Bazar), City-Raipur, State-Chattisgarh, service station. Each n every time I had followed up they are telling different stories. First time they told Stator winding is faulty, then the told us internal cable is faulty. Now they are telling me Fuel Injecting pump is not working & we are waiting for spare parts since 2 months. This type of poor service is not acceptable to me. Already I have waited for long time.

Bike Details

Model :TVS Aparche RTR 160 - EFI
Registration No : WB18 2364
Date of Registration :[protected]
Date of Purchase :[protected]
Owner :Nishit Bhakta (Myself)

I very much interest to ride with TVS Jupiter. But I disappoint with the dealer responsible and treatment with me. Actually The vehicle of the cost is = Rs.49840 + Reg. Insurance = 6072 + Road Tax = 3987 the rate comes around Rs.59899/-. I demand an explanation from the sales exectuvie regarding Reg.Insurance Fees. He is not listen to me and also he put his mobile busy. Experience with this person Really I fed up and I decide to purchase Yamaha Alpha which is in the Same CC. The cost comes around Rs.56159/-. Vehicle Cost Rs.49406 + Registeration with Road Road Tax = Rs.5163 + Insurance Rs.1590. Now One customer will select the other company vehicle. May be It will make the array of customer to take the decision like this.

I've booked star city plus by the name of nibha srivastava and taken delivery 27 nov 2014 but till date i dont received my receipt of downpayment rs17000/-.continue i call to dealer but allways giving me fake commitments.its my 5th tvs vehicle but due to this behave it can be my last vehicle of tvs so i requesting to you that provide me complete receipt for long term relation. Dealer name NANDINI MOTORS RAWAN GATE, KALWAR ROAD, JHOTWARA, JAIPUR, RAJASTHAN

Dear Sirs, I have purchased one TVS ZEST in my daughter's name Ambiga at SBM TVS, GNT Road, Redhills, Chennai about one month back on cash purchase. As the vehicle is not registered till date, I am unable to use and in total about 20 Km driven ( Took the delivery to my home, kept idle and returned back to show room for registration ) while hand over for registration on[protected]. Requesting to issue a extended warranty for the above period ( Period between Delivery and Registration ) and issue a official confirmation. Hope you understand the concern of a TVS customer and requesting to do needful. Lakshminarasimhan. Mobile +[protected] E Mail : [protected]@electronicsmarine.co.in;[protected]@gmail.com

Regarding call ref. No.47443. I have filed complaint regarding milage of my Jupiter. I received call from your costumer care from [protected]. I went twice to the service center. Finally today I got my Jupiter serviced after three hour waiting. I received a call from that no. who asked me why i have not called him before delivery and threatened me for not attending my any complaint in future whosoever I am. This is very embaressing I have been threatened from your costumer care. I am going to spread this through social media..if my complaint is not redressed

Dear CC, I bought a TVS Apache RTR 160 on 21.06.2013, Engine No OE4ED2472716, Chassis No MD634KE48D2E83929, I am facing problem since day 1, and no body is taking my bike problem seriously and they don't know what the problem is, Agency is Raj Motors Sunhet, District Kangra State H.P. And all services are being done by the authoutrised Dealer which is mentioned above. every time they gave me assurance that next time it will be ok and this has been done five times and I am really fed up by their harassment. The problem in Bike is it does not speed up more than 60 KMPH and sometimes it does not start and engine is under guranttee and they have demanded for a change of Carburettor which is not a viable for me. Kindly do the needful and look in this matter as it is a harassment for me as from day 1 I did told my problem. Regards, Amandeep [protected] [protected]@gmail.com

HI SIR I HAD GOT APPACHE 160 BIKE PAST 8 MONTHS BEFORE TILL NOW I HAD NOT RECIVED MY RC BOOK. THEY WERE NOT GIVE PROPER REASON FOR THAT I WANT TO FILE A COMPILNT BEHIND ON THS . BIKE NO; TN47 AF 1564 SHOW ROOM; SRI JAYAM MOTORS PLACE ; VELAYUTHAMPALAYAM DISTICT ; KARUR SHOW ROOM OWNER NAME; T. KUMURAVEL MY COMPLINT NUMBER ON TVS MOTORS ;33493

I have purchased a TVS Jupiter in the month of August 2014 from lakshmi TVS and i have taken for the 2nd Free service to the Main dealer Vijay tvs Avadi. The Advisor Mr.Periyasamy checked the Service Book and asked for the AMC book i have informed him, I have not taken any AMC, he said His owner Mr.Sanjay has adviced his tam members not to take any vehicles for Service without AMC, if the vehicle is taken from the SUB dealer. Just for...