TVS Motor Company Complaints & Reviews

Mine entorq is giving a problem on speedometer not working and key itself, I am disappointed with it it is running 2years now at this month (August)!

Dear Sir/Madam

I have a TVS Radeon bike. I did all servicing time to time. But 20000 km ago the engine was making a very loud noise.I go toKrishna Motor Service Center before 7-8 months ago. Engine problems were not solved due to lack of parts. They assure me that when parts come engine will be repaired.The problem is not solved even when I go to again servicing. They told me they would only charge for packing and engine oil. My bike is now going 39000+km. Recently 5th Aug again go for servicing. They told me all the parts came and solved the big noise of the engine. They charge me for repairing all parts around 5000+rupees. My question is what is the warranty ?
With Regards
Biggun Santra

I had purchase tvs apache rtr 160 4V on 16/06/2021, after taking delivery I had faced some issue in my bike, like problem in gear shifting, rubbing sound in rare disk brake & sound in chain.During first servicing of my bike, I described all issue to service center for rectification.But they done nothing .After servicing I had faced all issues in my bike those were existed prior to servicing.Then I again visited to service center, they assured me all the issues will be dissolved automatically, all the issues are due to rainy season & components of new bike will be free automatically after running some more kilometers.But till date issues are not solved.More over today I facing a more big problem, in my bike gear shifting not working.In this situation I am not able to ride my bike at all and also not possible to bring the bike upto the service center for rectification.

Details of vehicle is given below:
Registration No.:WB64Z3015
Chassis No.:MD637DE53M2E02203
Engine No.:GE5EM2402042

You are therefore requested to send technician to my home address as soon as possible for early rectification of my bike.

HI Team,
Please note that I have dropped my scooter for service as ther was oil leakage from carborater while starting the scooter.The administration advised they will replace the part & service it in 2 months.however it's been more than 1 day now & the vechicle is not repaied not properly so same problem occured.This is totally frustrating & the servce standards are not really upto mark.
I really want someone too reallly took into this & help me provide concrete information as to what has happened with the vehicle/what part is being replaced & the real time bound to fix this issue.

Dear sir,
i have owned tvs pep+ scooty.
i need service for that scooty when i went to agency they thold me they dont have any part of that acooty and behaving rudely and told me to purchase that part from other shop. thats not fare i will go to consumar forun about it if i will not get any answer within reasonable time period.
regard- abhishek khare (advocate high court jabalpur m.p) contact- [protected]

Hello sir, I have complaint regarding a my jupiter zx scooter, purchase on nov 2020 only in 9 moths I am face a many problem in my scooter like there is a mileage problem and horn and electric started is not working properly and the tvs services center is very bad responses they are not solving the problem

Dear TVS Team, I Yashwanth Kumar, owned a apache RTR 160 4v vehicle in Oct 2020 at Yuvaan TV's showroom Lb nagar Hyderabad, Telangana.

After purchasing the vehicle,
Rear disc brake started making noise from the day 3 itself.
I went to showroom and informed the same, they cleaned the pads and replaced with new one.

Again after 3-4days it started making noise, When I informed the same to the showroom...

Dear TVS

In February 21 I purchased a Apache 160 2v bs6 after one month start engine off while I riding it in 20 to 30 kmhr even sometimes off if I am riding it more than 50 kmhr from second service I am complaining this issue to LN MOTORS BASTI U P but still they haven’t fix my problem

I want answer from Tvs
Your company want to kill me at road

Anurag
[protected]

HI,

Hemanth motors, Yelahanka who happen to be TVS motors dealer in Bangalore are repeatedly calling my mother and harassing her from past 1year. They call her and ask her to leave the vehicle for servicing when we dont own any TVS vehicles. We have tried reaching to the senior level in this regard and no use. The customer care people abused me badly for asking this. We need justice

Hi Tvs
I am your loyal customer from new Delhi I purchased a Tvs ntorq on 13 nov 2020 since den I am experienced fuel tank not working properly I contact 3 -4 service center near me but getting no response or solution .

On my first service I again complaint About fuel tank they make Some jugard and. Said right now the parts are not available we will contact you but again no solution it has been 3-4 month my Tvs is standing in my home

It my humble request please help me

I bought a TVS Ntorq 125 on April 2020 from kerala. From past 1 year I am facing regular starting issues. 3 times I reached out to service center and they have changed power plug and informed me that there will no problem going forward but after 2 or 3 months again I am facing the same issue. I tried reaching out to customer care and there is no proper response from them. Costumer care people don't even have the basic knowledge of products...

I purchased tvs scooty pep 8 months back and im facing lot of difficulties with the product. Bike does move forward at all initially when u give acceleeator and u have to push and then makw it move forward. Also bike gets switched off suddenly in mid of road and i can missed accident multiple times. I have given it for service twice and its still same issue.

I bought TVS Jupiter Zx from Delhi one month ago. Due to my job I have taken it to Bathinda, Punjab. But there os no service center available for its first free service by the company. And I would like to know when will it be opened as its very important to get it serviced by the company and not amy local mechanic.

I had left my tvs ntorq 125 at kumar automotive on dt.04.08.2021 but it is very unfortunate that being 7(seven ) days has been passed the problem is not sut out at the service center . They are taking plea that the wire is not avaible with them aslo not available in odisha. Which is not acceptable for me. Being a dealer in a town at the same time it is also district head quarter how the small parts is not available with them. It is very regreat that in a branded dealer the service is very very careless about the service . I don't under stand how they get the agency. It should a specific time limit for each and every service. An early reply is aspected.

Hi Team,

Please note I have dropped my vehicle for service as there was some strange noise coming from engine while starting the vehicle the administration advised they will replace the part and service it in the next two days. However it's been more than 10 days now and the vehicle is still not ready and have been getting some lame excuses every promised time I have called. This is totally frustrating and the service standards are not really upto the mark. Need to know a few things upfront

1. What is the time frame for a part to be replaced at service ?
2. What is the escalation matrix?
3. What is the plan to compensate if something like this happening time and again?

I really want someone too really look into this and help me provide concrete information as to what has happened with the vehicle/ what part is being replaced and the real time bound to fix this issue.

I have asked for my fuel tank few days ago they said come we will give and now I called them they are saying it will take 8_10 days to arrive this is not first time I am having problem past time I wasted 2 months on my vehicle for its remake. They are just bluffing customers shame on tvs very bad service

Sir,
My scooty fst service after in service Center, I see can my scooty dikey crake...

Hello team,

I bought TVS Jupiter last month on 26/07/2021.

I have bought TVS Jupiter from Happy bike zone, Dahegam Gandhinagar, Gujarat.

Dealer is not giving me sale letter.

I have enclosed whats app conversation also.

Dealers details :- Happy Bike Zone
25, Shree nath complex, Beside - Suzuki Nanda Showroom, Naroda road, Dahegam, Gandhinagar - 382305
State :- Gujarat.
Phone number :[protected],[protected]

Vehicle Registration number :- GJ18DL 4930

[GJ18DL4930]NEW/TMP Transaction(s) approved against vide receipt no GJ18D[protected] dated 20-Jul-2021. RC Under Preparation. RC can also be downloaded on DigiLocker and mParivahan mobile apps.GANDHINAGAR. MoRTH

Kindly go through below whats app conversation.

Please do the needful.

Regards,
Jayesh Patel

I will be pay advance booking payment of 5000 Rs in your site tvsmotor.com. but this amount not received by tvs dealer mahalaxmi pathankot and not confirmed my booking.The transaction details of Google pay and bank account attached with this mail. Please take appropriate actions on it. Otherwise I will be complaint in consumer court for this type of harassment.