TVS Motor Company Complaints & Reviews

Sir/radam,
i bought tvs ntorq from sabharwal automobiles from rani jhansi road, new delhi (june 2020), this model is now 1 year old, pollution of this bs6 model is not being done from anywhere, the people of the pollution station say that no one is getting bs6 pollution right now. if there is no pollution then my scooty will be challaned, if there is any challan of my scooty then it will be your responsibility. i want its solution or you send me its 1 year pollution.

contact number [protected]

My 2 months old tvs ntorq fuel pump is complainted, i alredy infrom to the authorized service centre . from there response is very bad. i shockrd about the scooter .its completed only 1000 km then how its happen. now 4 days my scooter in the showroom . they are not took my calls and messages.
the showroom name is tvs prince motors kalpetta, wayanad, kerala.
anywy am not suggest anybody to the scootter .

I'm giving my TV's zest vehicle no. UK07AB9066 to service on 18 June 2021 & I rougly mentioned to advisor rajkumar I have only one concerned regarding scooty pick up & self not working but after service same problem occurs TV's provides very pathetic servicing.

I am govindha rao from parvathipuram dharmana tvs showroom serviceing not respond delay of 10days so my vehicle purchased visakhapatnam date on 22.04.2021 . 1st serviceing to nearest service center parvathipuram so not responding your staff please immediatly taken action Vehicle reg name kothakota sujhatha and reg no .Ap39jn5493
contact no.[protected] and another no.[protected]

I have purchased a TVS Apache 160 4V from tinsukia Assam pin 786125 on April 2 2021 and till date i e June 24 have not received my RC book and not receiving any satisfactory answer on the status. AS23AA9692.

I suddenly started getting too much vibration (Noise) like after I touched speed of 22 at 2nd Gear and around 35 at 3rd gear. So, I went to service my vehicle. After servicing, the noise and vibration was still there at 1st and 2nd gear, the person who was in charge of servicing my vehicle told me that this thing is going to happen with Apache 160. I was disagreeing him but there was nothing much I could do at that time so I'm registering complain now.
Please I want this resolved at earliest, I really don't want to escalate ahead.

I bought a bike from shaw tvs after 3 month found battery was dispute.and some problem in kick padle.and when i go to service center they ask me to go to thebattery compay servise center...why i go for it??

On dated 11.02.2021 i purchased 2 nos of jupiter bsvi 2021 tvs model wheeler from sd motors and after first service self start problem arises & after second free service on dt 12.06.2021 .
On dt 23.06.2021 when i am going to my office my jupiter wheeler is suddenly not getting started and after trying lot of time and hardwork i would manage to contact any service center near my location at that time. After checking from your authorised service at mcr poothkhurd bawana morning the checked and found that battery was short that why vehicle is not started .They remove the battery and start the vehicle by direct .
When i contact my delaer the are saying go and complaint if you can get battery after complaining .Sd motor is pathetic in service .
Kindly do the needfull and retify my wheeler problem as soon as possible.

Sir In Rajasthan to Nagaur Tehsil Didwana Sir here in Didwana Janta Motor Service TVS showroom Sir Lokk Mall is installed in this and do not talk to the customer properly and get some work done, there is no guarantee of that in the car. esme sir locak mall lagaya jata h sir or castumar se shi se baat nhi krte or kuch kaam krwa liya gadi me uski bhi koi garanti nhi aade se jada local mall rakhta h

Dear sir mam,
I have tvs rtr 160 from aggarwal automobiles 13/10/2019 mu bike running only 15800 and your service team syas me my bike coon set faulty because running bike with loose handal my last service is 14722 km so why yours teem not tight handal my bike yours service teem not working properly so please change my bike coon set in warranty
Some time I faced same issue

Thanks & Regard
Amant Kumar
Contact no :- [protected]

I purchased a TVS Jupiter last year in month of november 2020. I am facing many issues from the day I purchased it. Everytime I went to showroom and complaint them they always gave some sort of explaaination and do nothing.
My scooty loose its race when running even if the petrol tank is full.
I purchased it from RK Tvs meerut and had all the services from there only.
Contact me on [protected]

Hello,
I have Apache RTR 160 registration no BR01EZ 7268.
I have booked for 3rd free service in Bihar Motors service centre but many problem I am facing while driving also I have sent email and reminders on mail but till date no any reply my emails.

I think TVS company's service is very poor..

Purchase TVS Jupiter on 22 nov 2020 From shree mayura motors, pernambut and Having vehicle Number TN 23 DZ 4894 And RTO Done By Me But Till Now The Number Plate Is Not Issue By the Delar .It Is Now More Than 6 Months. Every day I will make a call to the dealer and I will ask for number plate, no proper response and services are too bad .In this case don't like to have this brand . I do understand in this lockdown situation it will be diffult but still almost 6 months I need immediate resolution...

Hi, this is Stanley from Bangalore this in regards to my vehicle Starting issue which i been facing from the time of purchase. My vehicle no KA03JT1250 Ntorq Matte Red, i have given my vehicle en number of times with your authorised dealer (Uday TVS COX Town Bangalore) for rectification of the same complaint everytime they did all possible things like replacement of Digital Meter, replacement of Battery and also they checked for other electrical issues ( All under warranty) which was a temporary solution the vehicle would run for few months perfectly again i would face the same issue in the morning the vehicle will not start with self i have had tough times starting the vehicle everyday especially @ Traffic Signal. I was so frustrated with issues i finally ended up in finding a solution myself i did a root cause analysis myself and found it that the problem was with the trunk light which was not getting switched off i removed the trunk and disconnected the the light connection overnight and my Vehicle is running without any trouble, the saddest part is your authorised machanical Engineer couldn't diagnose the issue for 3years i believe every Ntorq customers would be facing the same issue please have some skilled people at you authorised service centres and your Engineers need to find a permanent solution as the trunk light didn't go off with the magnetic switch.

Called me many times for regular service. But they are not sending their workers for pick up service... literally no reaction after complaining. Please take action against them

Dear Sir,

This is with reference to my complaint number TVS_Gr_[protected] registered with TVS Motor for my Bike No. DL 5746.

I raised a request for replacing the silencer of my Bike on 11th June'21 and was told that it would be with them in 2-3 days. After which they called me up after 10 days to come to the service centre and I went there. Then they changed the silencer of my Bike but when I looked at the silencer, it was very old and rusted so I immediately questioned them on it but they said that this is what the company is providing now and no new silencer is being supplied to their service centre. So they went ahead and replaced it. But the problem was still there after replacement and when I asked them about this they further told me about some part of the silencer (called silencer packing) which was not available with them and again asked me to come after 3-5 days which I think is unprofessional on part of a branded company like TVS.

Prior to this I faced a problem about 6 months back also wherein, the gear of the same bike was making a loud noise while gear shifting. The repair person charged me Rs 345 for replacing it but it was still not solved. He in fact said that TVS would be calling me to the service centre as he himself was not satisfied with the repair that he gave and assured me that it would be followed up and sorted. But till date, no one has called me ever on this and I am continuing to face that gear issue till now.

Strangely enough this all started a year ago with the number plate light on the back side of the bike which was fused and was to be replaced but was never done as the service centre did not have the spare lightbulb.

All these happened at the same service centre which is based out of Okhla Phase 2 industrial area by the name of Om TVS Service Centre. The staff there is very unprofessional and denies availability of any spare parts. Twice I did a prior booking over the phone and was assigned token number 11 but when I reached there sharp at 9:30 am I was made to stand in queue and they gave me a token number of 49 which is not justified and does not solve the purpose of prior booking. The service at this centre is absolutely pathetic and hell bent on irritating the customers. TVS should either close this or take strict action against them otherwise a trusted brand like TVS will end up in losing its valuable customers

Regards
Kundan Rajput
Mobile [protected]
Complaint No: TVS_Gr_[protected]

Dear Sir/Ma'am,

My younger brother has purchased a new TVS Sport ELS (Black+Green) on dated 30/4/2021 from your authorised dealer M/s Dhruv Motos, Gola Gokarannath, District - Lakhimpur Kheri. Till today he has not received Registration Certificate & Insurance Papers of his new TVS Sport ELS (Black+Green) after many follow ups. Even he went many times to M/s Dhruv Motos, Gola Gokarannath, District - Lakhimpur Kheri but every...

Respected Sir/Ma'am

I bought TVS Jupiter Classic from Infinity Automobiles (Dehradun, Uttarakhand) on 8th June 2021 and paid the amount of 93, 600 INR (including accessories, mandatory accessories, insurance, RTO) but the receipt I got only mentions ex-showroom price and insurance. The price of accessories, mandatory accessories are missing from my receipt.
Sir/Ma'am, I want a receipt that clearly mentions the price of accessories, mandatory accessories in my bill. Please look into the matter.

Thanks for your precious time

My byke is not getting started with self and kick after a short ride.

I never faced cold start issue in my byke, even if I kept my byke without use for one week it gets started in one single self push.

But if I ride the byke for some km and then, when I off my engine and again tried restarting- it requires 4-5 time self push/kick.
My byke is 2 year old and regularly used to service from authorised service...

I Purchase TVS Jupiter on 22 nov 2020 From shree mayura motors, pernambut and Having vehicle Number TN 23 DZ 4894 And RTO Done By Me But Till Now The Number Plate Is Not Issue By the Delar .It Is Now More Than 6 Months. Every day I will make a call to the dealer and I will ask for number plate, no proper response and services are too bad .In this case don't like to have this brand . I do understand in this lockdown situation it will be diffult but still almost 6 months I need immediate resolution...