TVS Motor Company — faulty product tvs apache 160 4v

 
10 Reviews
TVS Motor Company Post Box No. 4 Harita,Hosur - 635 109, New Delhi, New Delhi District, Delhi, India
 ianravisingh on Aug 6, 2019
Hello all,

Currently i have apache 160 4v black dual disk, chassis no - md637ae70j2k01061, registration no - dl9s bs 2717, bike run only 6000km.

I purchased an apache 160 4v bike on 31 oct 2018 from dynamic motors pvt. Ltd. (Address: a15, rajapuri main palam nazafgarh road, opp. Sec-5, dwarka, new delhi 110059).

In dec 2018, the bike did not start, so i have to call tvs roadside assistance, the person came from the tvs and said, the spark plug got carbon so bike was not able to start, at that time bike run was only 100km.

Then in june, i was on the way to my office, the speed was around 40-45 km/hr, the bike sudden breakdown while running. I saved myself from an accident due to this sudden breakdown. Then again i had to call tvs roadside assistance, their person came and diagnose the bike and said we have to take the bike to service center. After one day, they said we had to open the engine and change the valves, the bike run was 4495km.

Then again in the month of july, when i was on highway, speed was around 60-70 km/hr, the bike get stop while running. And i got lucky by saving myself from a major accident. Then like always the same story, i had to call tvs roadside assistance, their person came, inspect the bike and took to service center as he was not able to fix the issue there. The service center said you will get your bike day after tomorrow and when i got the bike they said there were spark plug and electronic component issue. At that time bike run was 5700km.

Contact with the tvs customer support team in july via mail and they said to come to service center. From my busy schedule, i took the bike to dynamic motors service center. The manager mr. Raghav said you keep the bike here and we will thoroughly diagnose it so that you wont face any difficulty in future. They returned the bike after 3 days and assures that there will be no issue further.

Then after 2 days, when bike start making interrupted sound and start giving issues in acceleration, i took the bike again back to service center. This time they keep the bike with them for 3 days and again they had to open the engine and change the piston of it. The bike run was 6000km.

I left the bike at dynamic tvs service center on 31st july 2019, as i am frustrated with this faulty product. This bike is risk full for life as i got saved by accident 2 times with this bike.

If i am paying 1.4 lac, i am expecting a reliable product.

So, i don't need this kind of bike. I cannot tolerate this bike anymore and will never ever recommend any one to go with tvs brand or apache bike. This is my experience with tvs apache 160 4v.

Complaint Status


[Aug 06, 2019] TVS Motor Company customer support has been notified about the posted complaint.
Complaint comments  9 Comments     Updated: Share0Tweet0

Comments

I was thinking that TVS is a reputated brand in India that i decided i will purchase apache but my relative says that apache bike not good, my relative says it create problem after one month of purchase, totally useless product . that is why i decided that i will go with Honda and purchase Honda shine..it is working well...
I have TVS Jupiter scooty but it has lot of problem. I have never seen it go beyond 60 km/h. It just start giving annoying noise and stops abruptly. So, my experience about TVS products is very bad.
I have Yamaha SZR and it is running quite well since 2011. I decided to buy TVS Apache 200 but after all these reviews and experiences, I had to change my mind. Now I thought of R15. TVS brand has to test throughly their product before selling them in market as other brands do like Yamaha or Suzuki.
Dear Ravi I can understand your horrible experience with TVS company. The same issues happend with my brother last year. The same story created by TVS person to my brother, like they solve your problem etc etc but the could not.
Finally my brother fight with the ridiculous TVS customer support. After suffering lost of problems he get his money back from TVS company. Go to court and take your money back from useless company's
products. This company is not deserve even one Star.
...NO TO TVS BRAND...
I have Apache 160 bike which halts every now and then . I even fear to drive this bike beyond speed of 60 km/h becos it's stops abruptly anytime in the middle of traffic. TVS Apache is giving road side assistance because they already know this problem arise in their products. I don't think I will recommend this product to any one.
Very bad experience.
TVs is a worst company
Yes I also have a horrible experience with TVS 200 4v bike.

I got my full money back after log fight.

Raise this issue in consumer court.
If anyone is thinking to buy a new 2 wheeler, I suggest you not to go with TVS products else your hard earned money will go in vain and more than that you will always frustated with their product . I have puchased a TVS Apache 160 4v last year, the new model is not good as it starts giving you problems after 2-3 months of light driving . You can't even think to take their bike for a long tour because they are not reliable . Their products are disgusting and problematic too.TVS is the only company which gives road side assistance which means whenever/wherever your vehicle stopped working and you are on road, you can call them. They give this service because they know that their vehicles can stop on road abruptly.
Wastes of many tvs

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    TVS Motor Company - faulty product tvs apache 160 4v