TVS Motor Company Complaints & Reviews

Address: Kottayam, Kerala

Such a bad experience i have ever faced in life
These tvs kottayam branch staffs (Expect 2, 3) are bad behaviour towards. Customer
They fooled me three times
I bought a tvs ntorq, it's runned more than 750 km
Till they are not ready to do first service
What is this,
I will never buy a tvs motorcycle in my life such a worse experience ever

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M

manoj.mehta49

Sep 11, 2018

Very bad experience

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M

manoj.mehta49

Sep 11, 2018

Bad

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A

Alok Bhadoria

from Jabalpur, Madhya Pradesh

Sep 12, 2018

I have purchased a bike Apache 200 ABS
Main problem in this bike is milage appx.30 around

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Address: Krishnagiri, Tamil Nadu, 110049

Since last 4 months i am facing various issues and bad condition on my bike. I visited to their service center many times for these issues, but they could not fix it. I complaint and mail to them related this, but still problem is increasing and they could not find any solution. Service center kept my bike so many times with them for checking and repairing but all vain. Last time when i went to service center, they said its all done, and all problems are fixed now. But next day on wards same problem occurred. Then i informed to them, service center manager said, he will send one mechanic to my location for checking, but till date not a single guy came, also after this call no body follow up.

I am fed up from TVS now, lots of problems i am facing, but not a single solution they are giving.

Kindly help me out.

Regards
Ashutosh Verma

Oct 11, 2018

Complaint marked as Resolved

I visited their Faridabad workshop. There Satya, workshop manager checked my bike and sugeest me to go to Okhla workshop as parts was not available at Faridabad workshop. Also he ensured me for best service and he called Mr.Pankaj, manager at Okhla's service centre and told which part has to be changed in my bike. But Pankaj asked then if i will pay by cash (as he was may be thinking i will use my complain against this and will demand for free repairing, but i paid all the amount without asking a single penny discount . but this is really so unfair question asked by a manager.). Day before yesterday i went to Okhla centre and called Pankaj, manager at Okhla service centre. He told that meet Mr. Sandeep as he was busy in some meeting. It was around 1.00 p.m and i handed over my bike to Mr. Sandeep. He then told that i have to wait as lunch time was about to start. So i waited. When their mechanic Amit checked my bike i explained him about all the problems i am facing. He listened and said dont woory i will take care. At the end of day around 6 p.m. he foxed all the problems i was facing sonce past 5 months. He changed some of parts. I was satisfy with his service. It really appreciated. I left by 7 p m from their service centre but till then their service manager Pankaj not came to me even for a single time to met me or to check mechanic that what is he doing for resolving my issue. It is very bad and shamwdul and un professional behaviour by a Manager that too in auch a big organisation. Overall happy .

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Address: Dibrugarh, Assam, 786601

I bought Apache RTR 200 from mohan motors and they themselves had contact with insurance companies and did my insurance with registration during my bike purchase. As I work in central PSU I need to submit my insurance details and its money receipt to company. But they just provided me with invoice with no original money receipt. As now I am asking them to give me insurance money receipt they are avoiding my calls and I am getting ignoring responses and they are not at all concerned about solving my issues. Its been almost a month now and I am very much disturbed and in problem in my company due to their behavior.

Below attached is my call details as they are not picking up my calls

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Address: New Delhi, Delhi, 110006

Hi,

I purchased tvs scooty from rajpoot tvs, adarsh nagar, new delhi branch in the month of march 2018.
From the day one, their is balance problem and bubling issue in scooty.
Since then i've visited their service centre 4-5 times. However, the problem is still not resolved.

1. On first drum was faulty
2. On second visit loose nuts of body part
3. Tyre had a bubble and replace under warranty
4. Chasis nut was loose and tightened.

However, still issue is persisting. It seems that tvs doesn't care for those who purchase their product.
Written multiple mails to [protected]@ tvs. However, no one responds or calls.

Their dancing scooty is too dangerous for me too drive as i have an infant and driving this scooty is a risk for our life.

Till now i drove it for 900 kms and maximum was used to visit their service centre.

Also, out of 5 months almost 3 months scooty was with them, still they were not able to resolve the problem.
And everytime i visited them, i paid for their parts or service.
Still it is not fixed

I appeal to all to give me support and suggest what can be done

TVS Motor Company customer support has been notified about the posted complaint.

Sep 15, 2018

Updated by Parvez2709 Customer support is not even responding

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S

Shaikh Omair

from Pune, Maharashtra

Sep 12, 2018

Dear team
My bike not running properly and not giving mileage.i have done two free servicing but my problem not solve.within a month below handle panel getting problem .
I am not satisfied with tvs Jupiter.

I am taken wrong decision to purchasing tvs Jupiter.

Thanks & Regards
Shaikh omair
[protected]
Aurangabad mh

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Address: Agra, Uttar Pradesh, 282005

Hi,
This is to bring to your notice the poor services of tvs’s service. My tvs wego has got issues since last service (Invoice no.: 3103, dated 18/08/2018) at service centre “arvind motors” (Agra, u. P.), in which the faulty “relay starter motor” was changed as there were problems in “self-start” and electric wiring (As the employees of service centre had told me after the service, that they had to fix some wiring too). From next day of servicing, the “self-start” has stopped operating.
It has not been a month since the last service yet there is problem with “self-start”. I went to arvind motors service centre on date 10/09/2018, still the employees at the service centre are saying that they will charge money for the further servicing of my tvs wego.
I would have never bought your wego, if i had known that there would be such poor services.
My desirable resolution is to solve my problem without charging money.
I am very much displeased by tvs’s arvind motors’ services and i request you to take some authorized actions to resolve my problem.

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Address: Hamirpur, Himachal Pradesh, 177001

I purchased tvs entorq 125 from mahavir automobile Hamirpur (H.P.) on last week of may... but before some days my scooty has starting problem... please solve my problem as soon as possible...

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Address: Pune, Maharashtra

Bad services & bad tvs jupiter

I had taken tvs jupiter date - 01/07/2017 from saibaba sales pvt ltd. Sr. No.19/2, wakad-hinjewadi main road, at/post-hinjewadi, pune-411057. I want to inform that before 1st service. I am facing multiple problems to drive it.

1) 1st services date. 23/08/2018 - done 600km.

I) purchasing after 10 days starting issue.

A) every 2-3 days after tiers air linkage problems.
B) speedometer cable break. I have paid cable charge also.
C) handle also problems.
D) tiers out problems.
E) meter not showing current speed of bike on running that is 10-20-30 speedometer two times faceing problem.
F) side indicator sound is produced volume is low connection cables properly not connected.
G) after 50-60 speed wobbling problem issues.

Ii) services center (Saibabaaibaba sales pvt ltd) are also not doing a good job.

Iii) services center not listing properly his problem and (Services center staff) misbehaving with him so i am unsatisfied with services. I will never recommend to tvs to anybody.
I request you to arrange tvs company engineer not technician or resolve my jupiter problem. Otherwise replace the jupiter.

Kindly look into the matter and solve the problem.

Poonam kanuga

Jupiter registerno- mh14 hp1731

Mb no-[protected]

Mailid - pravinjain.[protected]@gmail.com

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Narayanasamy n

from Hosur, Tamil Nadu

Sep 12, 2018

Vehicle serviced after driving on road slipped on RHS side always

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Address: Mumbai City, Maharashtra, 400058

This is pramodini marne. It's hardly a fortnight i have bought my scooty, right from the 2nd day i have observed that it didnt start instantly as soon as i self started it.. Almost after trying it for 3-4 times it finally did. Later from 5th day till today, the moment i start d scooty a frictional noise comes from it which is quite loud enough and embarrasing. I request you to replace my pep with a new one as we r facing so many problems within 2 weeks. Please take the apeal on a priority & urgent basis

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Address: 560047

Website: Bharath TVS Jayanagar, #2, 9th main road,2nd block, Bangalore

It was my dream scooter and all my dream has been shattered from day one. This is the 4th time i am facing issues with the vehicle. Started with filter box rubbing against the finer just below the petrol tank, then break cable got loose and was rubbing against the back wheel. Now starting trouble all of a sudden. Very poor product and service provided. I would never say yes to tvs products anymore to my family and future generations.

The service and the product is not the fruit of our money spent. Instead of bike serving our purpose, we are entitled to serve the bike every week with one or the other complaints.

If someone from tvs company has ears and heart to pay to heed to our difficulties please do and at least stop from other innocent customers getting duped.

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A

amitsingh verma

from Gurgaon, Haryana

Sep 11, 2018

I have purchased the TVS Jupiter on dated 20-Aug-2017. I am very much disappointed to purchase it. Iam facing the starting trouble when the engine become cold. In every service we do the complaint but not get the relief. Every time they clean the corborator.

Any body can help us on this matter.

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Address: Gurgaon, Haryana

I have purchased apache 200 race edition 2 on june 2nd from bulland tvs showroom gurgaon. It’s been 3 months since purchase but i still haven’t received my number plate. And when i try to contact them they ask me is there any documents pending from my side but it was already completed on the day of purchase and they do not provide any update or any confirmation by when should i get it. And now they do not pick my phone.
Very poor service, did not expect this from tvs.

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Sep 22, 2018

Updated by cg2 Still didn't received the number plate, still the status of registration not complete, 4 months now from date of purchase

Sep 22, 2018

Updated by cg2 Very poor service

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C

cg2

from Delhi, Delhi

Sep 22, 2018

Still didn't received the number plate, still the status of registration not complete

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Address: Aligarh, Uttar Pradesh, 202001

I have purchased apache rtr 160 on 27/07/2018 from m/s goyal motors, sasnigate, aligarh. On 02.09.2018, i approached for service of my bike where i was compelled by his staff for change of engine oil & filter while i have purchased bike only one month ago. I had paid rs.726/-washing of bike was also of poor quality. When i asked manager for poor quality of washing, he told me that concern person has not come today, you may come another day. I was so surprised that tvs company has so small set up that washing of bike will be done in two or three attempts while another company give 100% attention for his customers. I also want to submit that m/s goyal motors has so poor infrastructure that its service station is in basement for which approach way is only a slope on which no one can reach easily. I request you to please give your full attention for customer complaints and reimburse my payment of rs.726/-.
Mukesh kumar agrawal
18/49, jogiwara, sarai khirani, aligarh
Mobile:[protected]
Email:[protected]@rediffmail.com

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Address: 533464

Website: www.tvsmotor.com

I wish to returm my bike because of
huge engine noise
some parts are lost their original coating with in very shortest period
digital speedometer not working well
milege is less than 35 very large amount of noise
comes from Engine side

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Address: 577006

Website: 9743850780

Sir I m ordering before 1 month but that parts not reaching still today. I'm very bad to apply this complaint. I'm expecting more from you but now ur company service is very bad. Ur products also very bad
Tvs Victor 110 vehicle parts not available in ur company then why are doing products for sale shame of you.

Refund my money

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Address: 834002

Website: WWW.CONSUMERCOMPLAINTS.IN

Dear sir i have bought a new apache rtr160 chassis no md634be48j2e81674engine no be4ej2871855 what will i do to sort out this problem pls reply a suitable answer

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Address: Gurdaspur, Punjab, 143505

Dear,
My tvs jupiter registratio number is pb06 ap 1394 my jupiter zx is in warranty on parts those i read on manual book but today on date 06/09/2018 bhagwati autos has changed the lather of rear break and cost me Rs 170 those are under warranty in the company packing print rate is Rs 168 i want to refund my money if the part is under warranty.
Thanks and regards,
Mandeep

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My name is sweety kandhari from indore madhya pradesh. I purchased jupiter from rajaxmi tv's address is mr 9 near barfani dham. Before four months he denied to give free service. I file my complaint in consumer fouram. My complaint no is 900347. I purchased this bike 26. April2018. I need my all free service and owner say to sorry for rude behaviour.

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Address: Mysore, Karnataka, 570017

I had booked a Jupiter on 9th of Aug @ Nandi TVS Mysore(Hinkal Hunsur Road) I wanted the vehicle on 15th Aug, as it was my brother birthday, before booking I confirmed whether black is available or not, they said vehicle is readily available, after booking they dint even bothered to call and update the status of vehicle, no proper customer service, my experience was like buying vegetables in market, at least a USED TWO WHEELER will respect his customer and give the required service, before deliver when I myself called up on 13th, they are said vehicle is not available, and after struggling a lot, they arranged the vehicle and I took delivery on 18th Aug, during delivery they had kept some scratch coupons which they did not provide me, when I asked about the coupon, they said already there was a TVS employee referral discount provided, and hence scratch coupon cannot be provided.NOTE ( TVS employee referral was given from my end and no dealer was involved, total discount was 1600/- and dealer said 800/- discount is from TVS and 800/- from dealer, when I have taken a referral, why is dealer involved in this, in that case, entire discount was supposed to be provided from TVS, I Am not sure whether dealer is telling the truth or not, and also I need necessary action to be taken on dealer, else I’ll register case in consumer court.

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Address: Ahmedabad, Gujarat, 380015

I have purchase new jupiter in 14th july in oceanic tvs (Main authorised tvs dealer)

Address: 6/7, rivera arcade, beside union bank 100 feet road, prahlad nagar, ahmedabad, gujarat 380015

Due to given me emi 2350 rs as per purchse date schme
And today he was inform me 3600 rs emi
And oceanioc are not proper replying me and not solve my problem in last 10 days

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Address: Hoshangabad, Madhya Pradesh, 484001

Hello my self vidya niwas pandey i have purchased 3 september tvs jupiter in manoj gupta automobile distric shahdol m. P. 5 september mid night 3.00 am my jupiter automatically start engine tvs jupiter without key. How it is possible this is serious issue.
So i[censored] solve the problem within day otherwise i will complain courtcase & consumer forum.
Thanks

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Address: 411060

Dear sir
I am suresh bisoi tc, working in a bajaj finance lmt. I bought tvs ntorq on 08/03/2018 from new top tvs jupiter. I am not satisfied with the product and service provided by the dealer (The shelar automobile) pune. With in 10 days it is reported starting problem 3 times. At the time of service they told that the problem is relating to handle issue and brack and silencer. Lst week again serviceing 5th pay amount but still not resolved my problem any how the problem is still existing. Now iam thinking of filing a complaint in consumer court because the scooter bought only before 4 months. But being an honest customer i expect the remedial mesures from the company. So please take necesery action to replace the product. Any how the problem is still existing. Now iam thinking of filing a complaint in consumer court because the scooter bought only before 4 months. But being an honest customer i expect the remedial mesures from the company. So please take necesery action to replace the product.

Regards
Suresh bisoi
[protected]
[protected]@outlook.com
Vehicle no mh12qd6279

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TVS Motor Company Complaints & Reviews

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TVS Motor Company reviews & complaints page 148

tvs kottayam

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regarding issues of my tvs apache rtr2004v

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insurance money receipt not provided and worst service staff at tvs mohan motors, dibrugarh

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imbalanced tvs scooty

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issues still exist after servicing

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starting problem in my tvs ntorq

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bad services & bad jupiter

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tvs scooty pep not working properly

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complaints from day one - most satisfied customer

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3 months but still no update on number plate

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poor quality of service & washing and also charge payment for engine oil & filter on ist service

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I want to return my bike to the tvs company

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parts delayed

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tvs apache rtr 160 my new apache have problem in crank

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brake shoe(leather)

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jupiter/ dealer denied to give free service

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wrong committed from dealer and no proper response

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jupiter emi problem

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automatically start engine without key

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handle brake and silencer issue

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