TVS Motor Company — Unsatisfactory scooter service - tvs streak

Address:

560062

Hello,
I recently dropped my vehicle at one of your service centers in bangalore
Sri hari motors, no 20, mookambika complex,
New bank colony, amruthnagar main road
Konankunte
Bangalore ­ 560062

On vehicle pickup, supervisor mentioned that the belt was local and that should be replaced. Unfortunately, the belt replacement was done at the same service center 10 months ago. Later, supervisor accepted the fault and assured me the replacement. Further argument with the incharge person revealed that the duplicate parts are used sometimes. Also, the pack of new spare part looks genuine but the parts in the package is not original. Not sure if the service center is using genuine parts or not. I personally enquired about the service center with other customers and got to know that service is pathetic and not worth the money charged. Please look into the matter at the earliest. Have attached the invoice for details.