Tvs Motor Company — Worst service

Address:

Kozhikode, Kerala

I was impressed about the design and features of your newly launched TVS Jupiter, so I decided to book one to replace my 10 years old Honda Activa. Even though I was happy with the service of Honda, I decided to go for your newly launched vehicle jupiter. I did book the vehicle of grey colour on the second week of February at one of your dealers, Koyas Automobiles, Calicut, Kerala and the deal was that the vehicle will be delivered after one month. So I waited for one month and on 12th of March I made the full payment for the vehicle. But they told me that the motorcycle is not available and I have to wait for one week. I expected the delivery on the next week, but all my expectations were in vain. Next week also I was informed to wait one more week. Now when it's two months after booking ( one month after full payment ) they are informing that the company has stopped the production of Jupiter to clear out the excess stock of some other scooter, I guess it's wego. I'm a mechanical engineer and I can understand the technical difficulties, but If there was a delay you guys would have informed me atleast after a month. How long I have to wait for your scooter...??? Is this the customer service you are providing...!!! Now I regret ma decision to be a TVS customer. If this is the service you are giving us before buying the scooter, then what should we have to expect when we have owned one... Don have any more expectations, I just want to know how long I have to wait for my Jupiter...