TVS Motor Company Complaints & Reviews

Address: Patna, Bihar

Sir, I purchased TVS JUPITER from Kashyap Agencies Boring Road Patna-Bihar on 5/11/13.During purchase i was not informed by the agency that there is not lady foot rest installed in my vehicle. After all the paper formalities performed and the payment was done. I found that there was no lady foot rest installed in my vehicle. I inquired the agency owner, he replied that you contact with TVS dealer ZENITH ENTERPRISES EXHIBITION ROAD PATNA. From that day I contacted several time the agency and the dealer and also complain in TVS Motor Company Limited Tel. nos. as given in my Owner Manual. 18 days passed on but i dont get ant clear response from any side.

Aug 14, 2020

Complaint marked as Resolved

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Address: Kolkata, West Bengal

I purchased a Wego on 1st may, 2013.It almost traveled 5000 KM.I can’t believe that my wego giving almost 20 KMPL only.I reported to my service center(Shaw Motor, Titagar, West Bengal) repeatedly but they can’t do nothing.Please note that I follow all the standard rules like not using unnecessary break, keeping tyre’s pump updated etc.So please guide me what to do next because I am feeling helpless.

Aug 14, 2020

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Address: Bangalore, Karnataka

I have purchased mt rtr 180 new beast..on 2/4/2013 was fine till 2months later jst developed a marathon of complaints..every day getting into service station for a new issue is tedious..now after 3rd service too the handle while turns makes sound a lot..and disk brakes both rear and front make a irritating sound..though have got done 3rd free service..nothing has been done exept a mere wash..bike is very rough to use and doesnt feel like using to be honest...all thanks to ashwa tvs, in banashankari opp to devegowda petrol bunk...if it continues ll jst hav to sell this bike borth 88k and go fr another

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Address: Faridabad, Haryana

Dont purchase any bike of tvs becasue the service they provide is very poor . I am the user of tvs apache but I felt the service of tvs is very poor . I have taken my bike 15 days earlier but . still they did not submit the bill sillt and I am not able to get my claim until one month. very poor services. .please dont pucrchase any bike of tvs.

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Address: Udaipur, Rajasthan

DEAR SIR, I HAVE CONTACTED SENIOR ENGINEERS MR. KAMLESH & SERVICE MANAGER @ UDAIPUR MANY TIMES BUT MY PROBLEM IS NOT SOVOLED TILL DATE. I PERSONALLY FOUND THAT MGNT HERE IS COMPLETELY IRRESPONSIBLE TOWARDS CUSTOMERS GRIVIENCES. WORST SERVICE EXPERIENCE SINCE PURCHASE. THEY DEMAND TO REPLACE RATHER TO REPAIR. I AM COMPLETELY DIS-SATISFIED WITH COMPANY'S PERFORMANCE IN REGARDS TO SERVICES GOOD BIKE + BAD SERVICE = BAD BIKE

Aug 14, 2020

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Address: Kanpur, Uttar Pradesh

sir, i have purchased tvs sport k.s. bike on 15 apr 2013. tab se 3 times engine coil ka problem ho chuka hai aur dealer every time paisa mangta hai, jb ki bike ko 6 months bhi nhi hue hai. sir i want change my bike or any other solution.sir pls help me regards, anil kumar shukla mob no. [protected] dealer-shanti motors ramadevi kanpur

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Address: Mandi, Himachal Pradesh

I bought a new bike (TVS Apace RTR 160 CC) on 16th Aug 2013 from a Authorized TVS Dealer (address:- Jalpa Motors, NH21 Gutakar District Mandi Himachal Pradesh). But within 45-50 days of purchase the Fuel Tank Lock become dysfunctional. We told about the problem to the dealer and we expect that they will replace the lock for free as the bike had not even completed 2 months and I had not even get the number plate yet. But instead of replacing for free they said the locks are not covered in the warranty so you have to pay for the replacement of the locks. Now please tell me what to do. is there any one who can listen to my grief. please reply me at [protected]@gmail.com

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Address: Bangalore, Karnataka

Dear sir, I purchased Apache RTR180 from Sri venkateshwara Motors on 23rd Sep, 2013 by paying Rs 87500/-and they have sold me a damaged vehicle. They used white paint to cover scratces on the vehicle. As the dealer has cheated me by selling a damaged vehicle, I request you to take necessary action and ask the dealer to replace the vehicle. Please review the enclosed photo that shows the painted part of the vehicle and do the needful. Thanks & Regards, Mallikarjuna M Vehicle number: KA 53 ED 215, Phone: [protected]

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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T

truthwins22

from Mysore, Karnataka

Mar 11, 2014

ya Sri venkateshwara Motors on old madras road K.R. Puram sucks. we should make sure that some how the showroom shuts down.

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Dear sir, I baught TVS Apache RTR180 from Sri venkateshwara Motors(K R Puram) on 23rd Sep, 2013 by paying RS 87500/-. Dealer has cheated me by selling a bike that does not have proper finish. To cover the scratches they have applied white paint and sold the vehicle. Please find the enclosed photo of bike where they have painted and do the needful. Thanks and Regards, Mallikarjuna M Vehicle Reg No: KA 53 ED 215 Phone No: [protected].

+1 photos

Aug 14, 2020

Complaint marked as Resolved

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Address: Kanpur, Uttar Pradesh

This is being put up in the hope of getting the satisfactory and tranchent resolution. I have purchased TVS SPORT authorised dealer SHUNTY BUNTY TVS FAZALGANJ KANPUR on the name of Hrithik Singh on 11th Aug'13 and since next day of purchase I am chasing the dealer for the resolution of the technical fault with the bike. However, due to the casual attitude of the showroom and workshop members till date I am running for getting the resolution. It's now like that either I should report this to consumer forum or I should abstain myself and other people from opting for TVS. The casual attitude of the dealer has maligned the reputation of TVS. Problem with the bike is that its taking jerks while riding even at the speed of 30-40 km/hr and at times jerks are so strong that it may cause a serious accident while riding. I will request you to please help me with resolution. There have been umpteen job cards opened in respect to resolution of the issue however there has not been a positive response. Details: Owner: Hrithik Singh Engine No.: 0F5GD1361149 Frame No.: MD625MF59D3G48747 Colour: White/Red Till date service and riding experience has been pathetic.

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Address: Bharatpur, Rajasthan

Sir,
i purchased a new battery "amaron" from TVS motor agenciy from bharatpur(raj). They gave me
a gurantee card of 2 years and asked me that if any faults or complain about battery will occur
then we change it. But sir after 1 month battery has discharged when i went to agency they said
that we will have to charge it then get report but sir after charged they fit again in my scooty but
they asked me if any fault occur then they will chage battery. when i asked for that reason they
said me its only discharged if your battery will disturb or get any fault then we will change it.
i ashmed and return my home.
plz sir take this matter seriously.

Aug 14, 2020

Complaint marked as Resolved

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A

ankurji

Sep 24, 2013

you saying correct

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R

ravindar nayak 1980

from Hyderabad, Telangana

Nov 27, 2013

bad services in boduppal MR. Satish TVS show room, and he not open in Sunday his work shop . it is biggest problem in bike servicing, there people talking negligence about customer.

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Dear sir,I bought the tvs king three wheeler from the tvs company in march 2012 through kaveri automobile co. greater noida.My three wheeler Registration no. is UP16AT8856. I get financed this three wheeler through Tvs Credit Ltd.But after that my three wheeler damaged almost twenty five times and due to this reason approx Rs.30000 spent and my time also went waste. I informed all the senior officer of tvs motor co.Mr.A.llango, Mr.Navneet (Mobile no.[protected]) &Mr.Narender Bhatia (Mobile no. [protected])due to this reason but there was had not take the effective points to remove my problem by the co.Sometimes they say that you will not able to drive the three wheeler and sometime they said that there was end of your warranty. Pl.help me and take effective measures to remove this problem from which i get the justice. Pl.help me and short out my problem if i didn't get the justice then i will go to consumer court for get the justic with total proof. Thanks. Sudhanshu sekhar jha [protected]@gmail.com [protected] [protected]

Aug 13, 2020

Complaint marked as Resolved

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Please pDEAR SIR MY WEGO IS 2 YEAR OLD AND WHEN THERE IS COOL TEMPRATURE BATTERY COOLS VERY FAST AND DOESNT START IMMEDIATELY AS I COMPLAINED AT SERVICE STATION THEY TOLD ME THAT BATTER SHOULD BE REPLACE BY 5BHP POWER AS OLD WEGO HAS 4BHP SO TELL ME I HAVE FITTED THE BATTERY IN WEGO OR YOU COMPANY PEPOLE.
2) MY METYRE WIRE IS CUT THEN I WAS SHOCKED THE RESON GIVEN TO ME THAT YOUR WIRE GOT RUSTED AND BRPKEN SO YPOU HAVE TO PAY FOR NEW ONE. PLEASE TELL ME MY VECHILE IS 2 YEAR OLD AND YOY PRODUCT GOT RUSTED ITS MY FALT AND EVEN EVERY SEVICE I HAVE MADE IN TIME. SO PLEASE DONOT PHHOL THE PEOPLE BY PUTTING UN COMPATATIVE PRODUCTS IN YOU PRODUCTS

..MY NO-[protected]
[protected]@YAHOO.IN

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Address: Mirzapur, Uttar Pradesh

Sir/Mam I am Akanksha Singh a customer of your.I have bought a scooty PEP+ on date 30/06/2012 from (Singh TVS agency renukoot sonebhadra u.p.).chassis number MD626BG30B2G46404 and engine no.OG3EB2436187. After 06 month from the date of purchase it has start creating a problem it stop automatically while running and after few minutes it start again. For this I have been to the TVS agency more than 10 times,they use to do repairing than it runs well for few days than again it start creating the same problem.At present it is at TVS agency with the same problem mention obive and I am satisfied with the service which is being provided to me . So kindky attend my complaint or replace my scooty as soon as possible.

Aug 14, 2020

Complaint marked as Resolved

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T

TVS CRM

from Tiruchirappalli, Tamil Nadu

Sep 5, 2013

Dear Sir,

We regret the inconvenience caused. If you could kindly provide us details for the following, it would help us to help you.

1. The vehicle registration number,
2. Your contact details

The above information would help us to make the necessary inquiry into the matter. Send us the details to [protected]@tvsmotor.co.in.

With Warm Regards
TVS CRM

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T

TVS CRM Anpara

from Noida, Uttar Pradesh

Apr 12, 2014

Kindly send your contact details on pathak.[protected]@rediffmail.com ..Tvs showroom in anpara..sorry for the inconvinence .
Tvs authority india
Tvs crm

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F

friends engineering

from Chennai, Tamil Nadu

Jan 15, 2015

Respected Sir/Madam,

My name is Balaji.D from Chennai, Tamil Nadu, I own TVS Star City, I commute run my business with the help of my two wheeler only, I have been facing severe engine problems with my bike for past years, I have done services complaining all the issues but there's no use, I have spent so much of money on this to repair this bike, always engine automatically turns off whenever running, not getting started thru both self and kicker, complained about these issues several times but there's no proper response, I run my family trusting my by small scale business only, a bike is very important to that. But now I lost hope with this TVS Star City, a very frustrating incidents I faced because of your bike product. Once it was stopped working at Koyambedu I pushed this bike to my house from Koyambedu hardly sweating all the way, again a day it stopped working from a long distance from Pallavaram and same I pushed it from a long distance again. I am very much frustrated of this bike. No use of this bike anymore, kindly take it back and refund me, I would soon file a case against this issue.
Kindly have look on this issue and pass your response to make my bike good or just take it back giving refund. Thank You.

Yours sincerely,
BALAJI.D.
Contact: [protected]
[protected]
Email: [protected]@gmail.com,
friends_ac.[protected]@yahoo.in

Bike Name: TVS STARCITY
Reg. Num.: TN06 L 8554
Chassis: MD625CF10E1F12513
Engine Num.: CF1FE1027774

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F

friends engineering

from Chennai, Tamil Nadu

Jan 15, 2015

NEED SOMEONE TO HAVE LOOK ON COMPLAIN PLEASE!

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A

arungkv

from Delhi, Delhi

May 20, 2016

not good service in tvs

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A

arungkv

from Delhi, Delhi

May 20, 2016

the tvs service rating is .0005

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A

arungkv

from Delhi, Delhi

May 26, 2016

Bike servicing

Bike service problem

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Address: Nagpur, Maharashtra

I ADMIT MY TVS WEGO NO DP-9707 TO SERVICE CENTER LOCATED AT LOKMAT SQUARE, NAGPUR ON 30/08/2013 & EXPLAINED IN WRITTEN ALL THR FAULTS. BUT AFTER 2 DAY I RECEIVED MY VEHICAL WITH FAULTS AS IT IS. THEY CHARGE ME FOR BATTERY BUT IT IS STILL FAULTY, ON EVERY SERVICING THEY INSIST FOR OIL CHANGE. HANDLE OF THE VEHICAL IS DTILL HAVING CRACLE SOUND.I PAID HUGE BILL AMOUNT 940/- & VEHICAL IS AS IT IS. PL. CONTACT ME [protected] & HELP ME.

Aug 14, 2020

Complaint marked as Resolved

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T

TVS CRM

from Tiruchirappalli, Tamil Nadu

Sep 5, 2013

Dear Sir,

We regret the inconvenience caused. We will get in touch with you at the earliest. Meanwhile should you require any other information or further assistance, do contact us at [protected]@tvsmotor.co.in.

With Warm Regards
TVS CRM

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brought TVS RTR APACHI 160 on 26/08/11 Starting 2 month it was good, but after two month bike getting problem in Gear shifting, vibration, sound when when reach to 70 km/hr etc,.. I told to service people about this but they don't taken any care, after that I registered a compliant on TVS company through TVS customer servise, I got a call from service station from where I purchased, they servised my bike but there is no use, I gone to service station again and again but no use TVS company people r also not taken any care.... I think TVS conpany r just fulling customers, they only need money. Very very poor quality materials r used while manufactring the bike. Guys who is going to take TVS company product pls its my personal request don't take it, U can go for yehama r pulser r something els but don't go for TVS...... Can any thing you do to me....?

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T

TVS CRM

from Tiruchirappalli, Tamil Nadu

Sep 5, 2013

Dear Sir,

We regret the inconvenience caused. If you could kindly provide us details for the following, it would help us to help you.

1. The vehicle registration number, and date of purchase.
2. The TVS dealer from whom the vehicle was purchased
3.The service centre currently servicing your vehicle.
4.Your contact details

The above information would help us to make the necessary inquiry into the matter. Please send us the above details to [protected]@tvsmotor.co.in

With Warm Regards
TVS CRM

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Address: Maharashtra

I PURCHASE VEHICLE ON 2012 YEAR FROM I PURCHAS VEHICLE PROBLEM IN CONTINUOS NOISE IN ENGINE COMPARTMENT I SERVICE IN SHIRUR TVS DEALER MY PROBLEM SHOWN HIM BUT THEY ALWAY SAY THIS PROBLEM WILL SOLVE IN FREE SERVICING , BUT MY PROBLEM IS NOT SOLVE, AFTER SHIRUR DEALER SAY YOUR FOR PROBLEM SOLVE SEE YOUR VEHICLE FROM YOU TAKEN WHICH DEALER, THEN I SERVICE MY VEHICLE IN YOGRAJ TVS(DAUND)THAT TIME THEY SAY US WARRANTY CLAIM NOT ACCEPTED COS YOU SERVICED NOT ON TIME BUT I ALWAYS SERVING MY VEHICLE ON THE TIME I NOT USE ENGINE OIL FROM SHOW ROOM COS I GIVING OWN SHOP OF OIL. THAT COS I GIVE MY OWN OIL FOR SERVICING ALL TIME., THEN WHY THEY WARRANTY NOT ACCEPTED FOR MY VEHICLE THEY TAKEN 1016 RS/- FOR VEHICLE ENGINE NOISE CLEAR AND THAT TIME THEY NOT CONVERSATION PROPER WITH US THERE MANAGER SAY WE HAVE NO NEED TO SERVICE YOUR VEHILCE DON’T COME HERE FOR SERVICING ,PLEASE REPLY ME AS SOON AS POSSIBLE ABOUT THIS HARRISHMENT SERVICE FROM THIS DEALER SHIP AND MENTION WHY THIS DEALER NOT GIVE US WARRANTY CLAIM, & FROM THE DATE OF PURCHASING VEHICLE THEY NOT GIVING SERVING BOOK AND 2ND KEY ALSO , PLEASE REPLY ME URGENT.

Aug 14, 2020

Complaint marked as Resolved

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M

mitesh madhavani

from Mumbai, Maharashtra

Jan 2, 2011

TVS MOTORS — charging more than mrp

I Am Having Scotty Streak. I Had Purchase Break Shoe ( 1Pair ) From Vikas Auto.The Mrp Is 174.00 Rs & Vikas Auto (Authorised Service Centre Tvs Motors ) Charged Me 252.00 Rs.

WARRANTY CLAIM NOT ACCEPTED - Comment #1852474 - Image #0

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Address: Maharashtra

Hello Sir,

Following are the details of my TVS vehicle.

Model Name : TVS Super excel
Purchase Date : 10 July
Showroom Name : Saibaba TVS, Kalbhor Nagar
Manager Contact : [protected]

I purchased this vehicle from above address.

I am totally unsatisfied, I took my vehicle 1 month before but still I am waiting for legal papers and permanent number.

When I called to above person he always give me silly reasons. Eg. today evening we will get number, I will personally delivered all legal document.
Most of the time he did not received my call, even he didn't call back.

I call him about 60 to 70 times. Now I am really frustrate.

Request you to help me.....

*Mr.Sachin M. Nikam
SAP ABAP Consultant
Email : [protected]@gmail.com
*Mobile : [protected]*

Aug 14, 2020

Complaint marked as Resolved

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Address: Maharashtra

Hi,
I am owning TVS Streak bought in July'2012. getting it serviced regularly as per the schedule. My bike used to run daily around 35 KM till June'13 and since then its around 12 KM per day. here is the few problems which I am facing almost from 2-3 months of purchase:
1) Startup up issue If not used for 2-3 days
2) Light is ver low
3) Problem with Horn
4) No startup (neither Auto nor Kick start) - got services recently and still the problem persist.

Its seriously frustrating when I have commitment to my timings being a working mother.

Need solution

Aug 14, 2020

Complaint marked as Resolved

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Address: Punjab

purchased a TVS WEGO having engine no. 0G4AC1311841
chassi no.HD626AG47CIA27602
SEVICE CUPPON NO. 777181
INSPITE OF CONTACTING THE DEALER MANY TIMES AND GETTING SERVICES ON REQUIRED TIME VEHICLE IS GIVING AVERAGE OF 16 KMPL INSTEAD OF 60 KMPL AS SAID BY YOUR DEALER.......SOLVE OUR PROBLEM BECAUSE YOUR DEALER IS UNABLE TO SOLVE OUR THIS BIG PROBLEM.
WE HAD ALREADY RUN THE 5200 KM BY OUR WEGO
WE ARE IN HEAVY LOSS.IF PROBLEM IS NOT SOLVED THEN WE ARE COMPELLED TO GO TO COURT AT YOUR OWN RISK AND RESPONSIBILITY..
BILL NO 291
DATED 30 05 2012

Aug 14, 2020

Complaint marked as Resolved

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S

suresh751

from Mumbai, Maharashtra

May 22, 2011

TVS — wego

sir i want to purchase scooter ,i test ride all scooters but when i go to my near delear sharma motors pratap nagar jaipur their good deal i test ride wego i surprice wego balancing is very nice i purchase wego and i satiesfied sharma motors

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L

lokeshwar8

from Hyderabad, Telangana

Mar 30, 2012

TVS WEGO — vibration handle front wheel

i had purchased tvs wegosix months ago ap 9cf 3268 dut the service people their say that the vibration inhandle is a manufacturing defect that cannot be remedied and the scrapping sound in rear wheel also . the battery has gone dead

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R

RAKESH R L

from Chennai, Tamil Nadu

Jan 14, 2013

TVS WEGO — VERY LOW MILEAGE ,SPEEDOMETER NOT WORKING AFTER SECOND SERVICE AND OIL LEAKING

VERY LOW MILEAGE ,SPEEDOMETER NOT WORKING AFTER SECOND SERVICE AND OIL LEAKING

TRIVANDRUM ANTON SERVICE CENTRE WASTE SERVICE CENTRE

MY NAME RAKESH [protected]

TVS Motor Company Complaints & Reviews

File a complaint to TVS Motor Company

TVS Motor Company reviews & complaints page 250

Not getting lady foot rest.

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VERY POOR MILEAGE

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reg poor servicing and negligence

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TAYAL TVS

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IRRESPONSIBLE STAFF (WORST SERVICE EXPERIENCE)

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bike problem

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Delivery of Poor Parts in the Bike

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Received a damaged Vehicle

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Cheated me by selling a bike that does not have proper finish, also they have put white paint to cover the scratches

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Pathetic product response

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bad service in guarantee period

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Very poor condition tvs king three wheeler (Auto Rikshaw)

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NON COMPETITIVE PARTS

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Starting Problem

Bike servicing

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NOT PROPER SERVING OF THE VEHICLE AT AUTHORISED SERVICE CENTER.

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very very bad quality product

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WARRANTY CLAIM NOT ACCEPTED

TVS MOTORS — charging more than mrp

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Legal Document Not Provided

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Issue with TVS Streak

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POOR AVERAGE

TVS — wego

TVS WEGO — vibration handle front wheel

TVS WEGO — VERY LOW MILEAGE ,SPEEDOMETER NOT WORKING AFTER SECOND SERVICE AND OIL LEAKING

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