TVS Motor Company Complaints & Reviews

Dear sir Maine 24 April 2014 ok TVS WEGO (DL-7S-BR-2380) home credit India se finance karwai h, jab s li h tb s usme problem ho rhi h, milage ki 34 per ltr, maine phle bhi copmalint karwai thi, apka tvs ka service centre patpadganj new delhi G.K. MOTORS, ab wego[protected] m handle jam ho rakha h, or left side ka break dabane s start hoti thi, ab wo bhi nhi ho rhi h, service centre dikhane par bolte h sensor kharb ho gya h, aage handle m goti kat gyi h, 1200 ka kharcha btaya h, ab aap bato warrnty ka kya matlab h, manufacture problem hogi to hum pay kyu krenge, dent hota toot foot hoti to m pay krta hu, plaese aap mujhe jld hi soloution battaye mera contact no-[protected] (rahul)

Hi Team, This is to inform you that today i have faced one incident regarding my bike, I have parked my bike at the basement of my office and one person came and unlock my bike with his keys and when check we found that the key was the master key and we tried in other bike and that key can open all the bike. That incident shocks me a lot as we customers spent thousands of rupees and a key can open all the bikes. please solve this issue. the intention of that person is not to steal the bike but this could be happen in future if you provide the master keys to anyone

sir my name jaiveer . i want to by a tvs jupitor scooty . but the dealer is not giving the bike without accessories . and taking extra charges for this . i dont want to buy the scooty with accessories . is it possible to get the scooty without accessories .

4 months back i purchased Jupiter from shusheel motores, kukatpally, hyderabad, after first servicing some noise coming from front side, several times i informed to concern person and 5 times i was handed over my bike to them but they were not yet solve my problem, i wanted to approach consumer forum, if not solved my problem permanently

Hi.. to all Punekar . near shankmaharj mat there is tvs show room and service centre .the staff and the entire tech. they give priority to the new sale vehicle work they not concentrate on doing good after sale service. don, t purchase the tvs two wheeler they only sale no service... service manager is not talking good and if you give vehicle in morning bet 9 to 10 they will said come on next day. they use there staf[censored]se customer vehicle for going to show room and there personal work .. please stop this .. M/s shelar. your unhappy customer

I had gone for a complete engine work...that included change of so many pats inside of the engine...such poor quality of parts that had a life span of just 8000 km...unbelievable .. And the parts were made available after 10/11 days after giving the bike to service centre(attractive tvs service centre inderpuri )... I had already registered a complaint against that...yet some some parts were to be changed related to gear (system)...that has made riding bike so uncomfortable. And now when the parts are available the service centre authority is ignoring all this for the last 7/8 days...giving excuses related to the shortage of workers and irritating meee...so if you can solve all that probs...I wl b quite relaxed ...thank you. But still I m going to complain about service and products quality in consumer forum...bcz of the members behaviour at the service centre. Thank uü ..

Dear Sir Sub : Delivery of Defective Scooty Pep+ by M/s.Trijal TVS, Bangalore. Replacement denied. I would like to bring to your kind notice the below incidents and facts for your kind action. I had purchased a scooty Pep+ on 18-Sep-2014 from M/s.Trijal TVS, Whitefield, Bangalore. The same was delivered to me at 12:30pm on 18-Sep-2014. However within 2 hours, the trouble began. The vehicle couldnt start and on careful observation, saw there was petrol leaking. I called up the dealer and they sent 2 technicians to attend the problem. To my utter horror, they opened up the entire assembly and took almost an hour to fix the problem. I was not satisfied with this particular vehicle and requested the dealer to give me a new vehicle. The dealer denied. How can I now trust this particular vehicle when it had problems within two hours of delivery. I request to you intervene and it is my humble request to you to get me a new vehicle. Looking forward to a favourable response. Best Regards Ravindra Swamy +91 [protected]

Dear . I am very glad to complain that i have purchase a new apache rtr 160 Who's Registration no is RJ14 DH 9136 from ks motors jaipur in April 2014 and run only 9181 km. But yesterday i done 4 th free service and mechanic told me that Chain Spoket And Rear break Disc and there arrangmet are damaged. This parts are to be replaced. Can such parts are made for only 9181 km only.

Hi, I have repeatedly facing issues with regards to the servicing of my motorbike TVS Apache RTR 160. Supervisors at the service center do not take customer issues seriously. Bike is not repaired properly and I have to go again and again for it to get repaired. I am fed up of this. If you do not have technical specialities then why do you people make a commitment.

Dear sir, I have Purchased 0ne month back in TVS Wego Scotorr. we have facing engine problem, VC Number : KA05-JG-2015 .We purchased S.L.V . J.P Nagar Bangalore so, i request you to please do the needful. Thanking you, Name- Chandra Shekar Mob:[protected]

I have been repeatedly denied complementary free service for my bike Apache RTR 180 (DL 11 SF 1505 ) since last week. My service book was misplaced and I found it 15 days back. I took it to the service centre (Rajput TVS, A-3, G.T. Karnal Road, Adarsh Nagar, Delhi ) on 12th September 2014, and even took the issue with the customer care ( Complaint no. - 43839 ) but there has not been any response yet. It would be appreciated if I could be granted the remaining 2 free services as promised before. Thanks. Mahendra Sankhla [protected]

Dear sir, I have complained in my TVS Apache motor bike. I have done regular service of my bike but I am not satisfied with your product or service because there is a noise in bike after racing 60 kph and noise in engine with regular biking. i reach at your service centre at garh road, meerut, Sharda TVS but they tell me that we do it in next service but till now i have done four services but they can't do.
so, i request you to please do the needful.
Thanking you
Name- Shabir
Bike no- UP15VK7178
Mob:[protected]

I had purchase TVS scooty pept +, within 1 month rear right side mirro is loose and not able to tight at service station. I had shown at kalamakar service station solarpur road hadapasar pune. they says its design problem . then i recorded complaint but no response from the customer care also. very poor service and response

hi, I have purchased TVS wego on 03.03.2014 and the registration no is: TN02 AY9156. I have not received the RC book yet. When enquired to the dealer, no responsible persons in the showroom to answer. Please support to get the RC book (Original from the dealer) Showroom details: SVS TVS SPK towers, SP-97, Ambattur Ind Estate, chennai-600 058. Regards, Saravana [protected]

Dear sir, My name is Pranoop Francis.I have given my apach e rtr 160 for 1st service to your showroom named T.S.G Automobiles at Port Blair.I have to face a worst behaviour from the manager of the showroom one Mr Shiva who is having mob no. [protected].His behaviour is worst from the beginning when i went to buy this bike.Because of his arogant behaviour i lost full faith in your company.That i will not encourage anybody to buy your vehicles.It was my 1st service and i am now fearing that he will not do the comming service properly.Instead of having a polite conversation he got angry with me infront of the showroom in the public as it was the closing time.If you are keeping managers having this type of character in your showroom the company will go in loss... please do the needful In this matter with best regards, Pranoop Francis

Hi, This is Abhishek singh abd i have done my bike service from you authorized swastik auto kokar but i am not satisfied with the service which i got from there this is my first time such kind of worst experienced from your service center.this is totally harrashing consumer time and money as well. Invoice no.-ws\Ri\08\1213\14-15 Supplier ref-Santosh Look into matter and do the needul Regards, Abhishek

Dear sir
 
I like to bring to your notice that, my name is T.S.M Mohammed Salim from Chennai. I have booked a new vehicle apache RTR 160cc new model white color in maruthi motors TVS SHOWROOM located in Chennai west mambalam. The problem is the vehicle which I have booked is lots of damages, in the new bike front mudguard, tail shield, engine shield are damaged, & the main problem in new bike is engine has got an engine valve problem. So before vehicle registration I identified all the above mention damages in new bike and I inform to maruthi motors TVS SHOWROOM that I don’t need the damaged bike, I need an another new bike before registration, but maruthi motors TVS SHOWROOM has registered the damaged vehicle without my concern, the main thing is I didn't signature in the registration application forms like form 60 and other papers. The maruthi motors (TVS SHOWROOM) forged my signature to register the damaged vehicle. So I regret to accept the damaged vehicle which was register in my name. I have spoke with your sales territory manager mr.Krishnan (Chennai) four days before & I have explained everything to him still now I dint get any call or any solution for the above mentioned problem if I didn't get any solution for my problem I will take an legal action against your
 TVS Company and sue you in court for forged my signature for vehicle registration. And I want you to stop the EMI which I have applied in TVS CREDIT my EMI starts on 07/09/14.


Details :

Vehicle booked in TVS SHOWROOM (MARUTHI MOTORS) chennai westmambalam.

name TSM Mohammed salim.

contact no [protected].

Regards,
salim

Hi Sir,

I had purchased new star city+ motor bike at 14-8-14,

Gorakhpur Dealer more then part not provide with bike Number Plate (front & rear), Leg grad,
Seat cover, &Leg Paid (pawadan).

why are not given all part with bike special no. plate & lag grad.


Thanks With Regards

Gaurav Tripathi


Gorakhpur (U.P.)- 273001


Mob. [protected]

I had given my TVS Apache RTR 180 bike for servicing in Trijal TVS whitefield, Bangalore showroom. The service required was a general service with parts change that included two tyres, one headlight and chain spoket. I was promised that the bike will be delivered on Saturday(30th August 2014) by evening as Friday was a public holiday and showroom shall remain closed. Saturday when I call to confirmed whether the bike is ready or not they told me that Tyre Stock was not available and that they will deliver the bike on Monday(1st September 2014) at 11 AM in the morning. I understood the situation and agreed despite of the fact that I had nothing to take care of my travelling and fulfilling my personal commitments. Monday Morning when I called Trijal TVS Showroom they started told me to come at 1 PM(the same day). I asked what is wrong and why they are delaying the delivery of my bike since I was loosing my productivity and had to face lot of consequences related to my professional and personal life. Still I went at 1 PM and to my amusement I come to know that the bike is not yet ready and they asked me to come again at 2.30 PM. So I had to walk 2Kilometers up and down from my home and when I went to the showroom at 2.30 PM the work was not yet complete. I already had enough. I had no option other than to take my bike in an incomplete services state. The bill was around 6500 INR but my bike was not fully serviced. Teflon Coating was ignored just because it was for free as I had a free coupon. This is not at all acceptable. I had faced issues with the same showroom but this was something which needs to be noticed. I am not sure how many more customers are facing the same issue with them but I am sure they will come up with their complaints. I had to service without my bike for 4 long days where as it was supposed to delivered in 2 days. They are doing their work just for the sake of doing it. Very poor commitment, poor level of servicing and they dont value the customer requirements. Please find the details of the TVS Showroom Below: Trijal TVS, Anmol Carlson Court, Whitefield main road, Opp- Lady of lourdes church, whitefield, Bengaluru, Karnataka 560066 [protected] I have all the evidences with me that includes bike delivery time, work done on the servicing part and the calls recordings made to the showroom. Request you to help me out on this so that no one else has to suffer such kind of mental trauma from them. Regards, Sourabh Singh email: [protected]@gmail.com

this is niraj ranjan from patna, bihar. i bought apache rtr 160 single disk on 12th august 2014 from k.p.tvs patna.Actually i paid rs79000 for that bike but i got the bill of rs70893.My problem is that if i have paid rs79000 than why i got the bill of rs70893.SO my complain is that i didn't got the right bill