TVS Motor Company Complaints & Reviews

Hi I have purchased a brand new showroom bike Apache 160 beast on 19 may 2014 i have been facing consistent problems immediately after first service the technician's of the service center failed to acknowledge my complaint as they say the head leaking is a common problem of TVS and consumers would better ignore rather than try to fix it. Preceding first service my bike was perfect with an unbelievable mileage of ~55-58kms per liter and with no problems what so ever. After first service offered by the company showroom 1. Their is a drastic decrease in mileage 2. The head is leaking oil 3. The bike doesn't run smoothly. 4. Gear shifting has become a tedious task. 5. There are Mask vibrations. Plus others Following are my vehicle details 1. Reg No: KA05JE6355 2. Engine No: 0E4DE2593544 3. Charssi No: MD634KE42E2D01417 4. Reg Date : 19 may 2014 In anticipation for a positive response at the earliest Best Regards. contact : Shahbaaz Shah Address: #103, 5th cross teachers colony, kadrenhalli cross, Bsk 2ns stage, Bangalore-70 mob: [protected] email : [protected]@gmail.com

hi, recently bought an apatche rtr 160 on 26th of june 14, on 7th of july i met with deadly accident due to speed wobbling & i m lucky to be alive to write this. I cant get answers with local service center, I need to know the reasonbehind the wobble.I have driven more than 8 types of commuter and sports type vehicles for past 5 years. I have passion for driving and I have touched the high speed on each, my usuall speed limit is below 50 and I am not a harsh driver. On the day of incident it was a open road around 4pm in evening with a clear sky thought to check the high speed of apatche, untill then vehicle was running normal when I speed up the throttle nd crossed above 90 then when i touched 100 the vehicle started wobble and lost control it threw me 60 meters apart, had abrasion allover the body and few fractures over dhoulder, thumb, pelvic region, i was hospitalized for 2 weeks and have recovered from surgery with plate fixations. The back pack saved me I should say, Now I need to know what would be the reasons behind my bike wobble, by google I get lot of answers, among tht majority says the dynamics of apatche is the problem, if tht so how to rectify the parameters that cause wobble.

Sir, I have a big problem in my TVS WEGO, the CRANK are dispute in my wego and the free parts(Crank) not issuing by the service center . I brought my wego in 10.08.2012 and i am done all servicing time to time with free or pay also, but one servicing mistake by me for the number of 8th. That's the result service center tell me that they are unable to issuing this part. Rs. 3600/- demanding for this parts. But the warranty are wego is 2years. So why the crank not issuing. I am waiting your valuable response. Thanks & regards Rudradip Acharjee Cell: [protected] email: [protected]@gmail.com P.o.Mal. Dist. Jalpaiguri State. WB

respected sir
D.rajkumar .[protected]
i am rajkumar.D..(SI) POLICE .i have big problem in my jupiter scooter i am buy that time to now a day also i got the problem in my scooter. every month i was gived in service center but more time chief mechanic and more expert mech also to try but i am not satisfied because of i got only 38 km millage is max .the service center to changed the carburetor but problem is not slove before 20 days carburetor jet in more items to change but that time also no millage my scooter is taken in service last 10 day back service person not inform me and iam complained in chennai chef main complained officer iam informed but he also not responsable to talk, tvs Sri Vari Motors in New Washermanpet-Tondiarpet, Chennai ... that show room iam leave my scooter
my scooter no is TN 03 M 1105
chassis no MD6262BG48E1A68989
Egine no BG4AE1061659
monthly 10 to 12 also scooter stay in service center i am buy the scooter is feb 2014 . 6 month last but wast of my money i am legally go to the consumer court on the i will file the case

We own a TVS wego and we have been facing problem with the vehicle from the day we bought it. The management of the dealers (Kubera Motors) have been very irresponsible and haven't provided any proper solution to this problem. Today our vehicle stopped for the umpteenth time and the management are in no way ready to help us.We request you to provide us with a solution.

We purchased jupitor two wheeler on 03/04/14 from Sai Motors Authorised main dealer at kopargaon having subdealer at yeola, lonari nagar Dist. Nashik. & made full cash payment upto 03/05/14.still we are not getting any documents & vehicle No. of passing. I trying to contact them from last two months, not gave the satisfactory answer.

The complaint has been repeatedly occurring even after service in showroom please look into it even i contacted TVS customer service number they told complaint registered still no action please resolve the issue has soon as possible.

Cust name: RANJITH KUMAR S

Phone NO: [protected]

BIKE: TVS phoenix 125 cc

PURCHASE date: SEP 2013

bought in vs agency hosur, krishnagiri.

Hi, I bought TVS-Jupiter from Sai Baba TVS, Hinjewadi, Pune on 20.01.2014. At that time they had promised me that they will give 1000 Rs. Vouchers. But they haven't given me 1000 Rs. Vouchers till today. It's almost six months from purchase day. They are giving me various reason, even some time they are not ready to talk on this topic. I had a very bad experience there. Can you please take some action against this issue?

I am Mrs. Priya. I have purchased a vehicle TVS Streak at SVS TVS Motors, No.7, Red Hills Road, Ambattur, Chennai - 600 053 (an authorized dealer of TVS) on 24.07.14 with vehicle registration No. TN20 CC2572. & Bharthi AXA Two-wheeler Comprehensive Insurance policy valid from 25.07.13 to 24.07.14. Unfortunately, I met with an accident on 30.05.14. I got severe injury in my left hand and vein was cut caused severe bloodflow. I undergone treatment with 36 stitches in my hand.After a week, on 07.06.14, with the help of my husband Shri Parthiban, I left my vehicle at SVS TVS motors for repair. Though they had sold the vehicle with Insurance, they had not co-ordinated for the insurance claim on accident coverage. I had contacted with the Insurance company officials for my claim (registered Claim No. F0458329/C0597630) and they surveyed my vehicle stating that the Service Centre is not co-ordinating properly in time. The vehicle has been completely surveyed on 03.07.14 and Service Manager told that they are waiting of spares.I don’t understand that why it is getting late for getting spares. Service Manager often used to say that vehicle under insurance will get delayed only. Moreover, it was already 36 days over and till now, I have not received my vehicle.

Dealer: RUSHABH TVS ISSUE: Vibration from front panel, DIGITAL meter display not working and Noise from front panel. 3 free servicing done but yet issues persist as it is since I purchased Apache RTR 160 in Jan'14. 2 servicing done by RUSHABH TVS & 1 servicing by CENTURY TVS. Your people are not serious for FREE SERVICING.. Your people will take this company DOWN..

I have purchased tvs star sport on[protected].. in start it have an unwanted sound i ignore it firstly...but after its 1st service the sound continues and bike not gave proper mileage then i again said to the agency owner he checked my bike and said that its mobil oil pipe is not connected...after that its continuously doing problem ...

Hello, I bought a TVS Apache rtr 160 on 22nd may 2014. Within a week the camshaft in the engine head failed and I had to drag the bike 2 KM and had it looked after. The service station ( Minotra Auto, Chandannagar, Pune) added to my sorrows by saying that they will need to order the part and its not in stock. I waited and waited and at last I got it replaced in a week. Imagine a new bike engine going down - it feels really aweful. All went good for 2 weeks and on the first service, the service guy played aroud with the fuel nut and idleing - again an issue with the bike giving a lot of jerks. I took the bike to another service station and they found the issue with oil filters ... then the bike worked for 2 days ... And then I noticed a noise with eventually increased after a few KM. And when I reached home ... the cam shaft failed again. I dont know what kind of qulity testing TVS does ... But today i regreat buying RTR my dream bike even after so much opposition from my pals ... Please help ... I need the engine replaced ...

I ve booked a pearl white TVS Apache RTR 180 ABS at 13 june . After 4 days they said that they've got it in stock but when i went to the showroom they said that it the manufacturer (or from where they ship the vehicles ) not sent them in the lot . they said they will provide me in the next lot and now after 15 days (2 weeks) still not got the bike between these days, I went to the showroom the manager said that the factory or stockist doesn't have any ABS model . and also the manager is a hell of a arrogant man. What should i do now ? i love that bike, why is IT ?? HELP ME PLEASE

Hi, I bring my bike for 4th servicing on Marathalli TVS Service center. After servicing i got following issues in my bike - 1. Bike is making noice. while moving bike it looks like some wire is getting stuck due to that it is making noise. 2. Bike was not getting started in gear mode. Because after servicing they disturbed clutch. I went service center 3 times. Second time they replaced left tank cover. saying due to that it is making noise. But after that also it was making noise. When i went 3rd time nobody taken this issue seriously. for the second issue Mechanic Raju told this is the functionality of the bike. I want to say please stop making fool to the customer. If you don't have skilled service mechanics let customers do the servicing outside. Previously I left my bike for 2 day 2 days and 1 day on respective dates. I want the solution for my bike. I want you to take this case seriously. Bike # : KA 53 EC 7210 Purchase Date: 26th Aug 2013 Purchased from: Trijal TVS moters Marathalli Name : Parag Mangal Mob: [protected]

i would like to draw everybody's attention to bad service and false commitments provided by "Shubham Motors", unfortunately i purchased TVS Jupiter from them and after having bad customer experience, i suggest everybody not to vehicles from them rather i find dealers in Delhi are more professional.

Dear Team, I am Ragesh G R, a physically challenged person, who booked a TVS Wego fitted with 2 extra wheels (made by TVS). The Vehicle and the accessories have arrived at the dealer, But the dealer is not able to proceed with the registration due to extreme delay from the manufacturer (TVS) in sending the manufacturer's certificate to the dealer. Name: Ragesh G R Dealer: Star Auto Works, Pudupattinam, Kalpakkam Receipt Nos: 12300 and 12581 (amounting to Rs, 70, 000) Date of booking: 1-May-2014 (6 weeks before) In spite of paying the full ex-showroom amount for the vehicle and the attachment, and the vehicle having arrived at the dealers 3 weeks ago, I am still not able to get delivery of my vehicle, as the certificate has not reached the dealer.

I bought a tvs star city on 2006. Beginning it shows a good performance as in the advertisement. After few months it gave me a problem particularly mileage, it gives only 25 kmpl in city ride. Many times I asked to service centre to solve my problem, they just wash my bike again give it to me. Finally in 2011, the service center manager said better exchange a bike with new star city 110cc, and he said definitely the new star city give almost 65. My father scold me to change another company, but i relied the manager and bought a new star city edition. first two years it gives 50 kmpl in city, now after 2013 the mileage frequently reduced. this last two years many times i went to same service center, finally after strugling with my bike the mechanic said your bike will give maximum 35. Now my mileage is again 25 kmpl. I have bill proofs., (Yes, this is my fault. again choosing a same dummy bike. service manager gone) Now i am in the position to complaint and register a case against TVS service. I dont know which is bad either product or service.

Sir My name Chennakesava, I Exchanged my old TVS Victor and purchased TVS Star city from sub dealer Name Vinayaka motors which is in JP Nagar Bangalore, which this connects to main dealer name INDIAN MOTORS Which is in Madiwala, Bangalor. I Paid All the amount to sub dealer and I Got a New TVS star city Without documents. I Asked sub dealer all documents. He Replied that he paid all the amount to Main dealer so you go there and get the documents. I Went and enquired there. The main dealer telling that he didn't Receive amount.again I Asked sub dealer one or two times and the there'd times he switched of his mobile. Now I Want my Documents. Please do my needful.

my bike RTR 160 after travelling every 2 km shuts down..dis is happening 3 tym..1st tym when it happened spark plug was loose..so it was solved den..but nw its happening again n dis tym its nt spark plug problem..dont know what 2 do..its new version byk n i hv recently completed its servicing still der is problem..

Dear Sir, I purchased a phoenix on 28 Oct 13.After a few months o[censored]se I find a tapit noise that is still continuing after a repeat complaint .When I ask about that technisian says it will continue ! But you don't worry co. has a warantee
of 5 years.Break rubber is loosen and a bad noise is coming of that but the rubber is not available to the co.
Recently I, m getting 45 kms per liter but still not solved. I can expect at least 55 kms from a phoenix.

So can I expect a proper solution from your company ?


Thanks & regards
Bimal kr Ghosh
[protected]/[protected]