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TVS Motor Company Complaints & Reviews

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Updated: Dec 21, 2025

Complaints 5338

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827

Unresolved

4511

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Address: Ahmedabad, Gujarat

Dear Sir/mam, i have purchased Jupiter from the Oceanic dealer of ahmedabad on 21 august. My concern with the mileage of jupiter, It is giving me mileage around me 25 to 30kmpl It is very less, So i totally dessatisfied with the jupiter mileage please support me to improve mileage of my tvs scooter It is total run 95 km in 3.5ltr petrol

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Aug 14, 2020

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M

Manish.S.V

from Mumbai, Maharashtra

Jul 28, 2017

Hi Asmita,

Can you let us know if hupiter is still giving low mileage.

Recently i purchase Jupiter and facing same concern but my dealer says you will get such mileage till first serving.

Please comment if any.

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Address: Mumbai City, Maharashtra

Dear TVS Team, I have purchased bike before 3 month's and from last one months i am facing problem with Self start. i have visited 3 times to TVS CBD Belapur service center but my problem not resolved. they are doing new experiment. but not able to resolve my problem. yesterday they told me that there is problem with relay and they don't have relay part. which cost is 150 RS. there is worst service from TVS. TVS is not able to give service after sale bike. my contact no [protected].

Aug 14, 2020

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Address: Ahmednagar, Maharashtra

I was taken a tvs jupiter last month, I was taken this vehicle for servicing on saturday. The engine of my two wheeler make noise . But this problem is not solved by showroom . They gave me some nonsence answers...I registerd a complaint on TVS office but i didnt get the positive responce regarding this complaint|

Aug 14, 2020

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Address: Bangalore, Karnataka

Guys Please be in front of them if you wants there service, i won't recommend anyone for there name.( they don't know the Meaning of Customer Satisfaction and Social Media) And This is also a reminder for TVS, They are taking TVS's name down with themselves. I Got Repaired Outside It Cost Me 6000rs .

Aug 14, 2020

Complaint marked as Resolved

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Aug 22, 2014

Updated by skandasreekantham I have Taken All Free Services & one Paid Full-Service. After 1st Paid Service I Came To Know that Engine Went Wrong Because of Engine Oil . I Only went to Ashwa TVS Services for every problem within my bike. when I Went to Service Centre and told My Problem, They Are Not Responded Properly & They Said Engine Gone bad because of Engine Oil You Used. (But It was them Only). I Have Trusted Them But They Cheated Me, This Is My First & Last Bike I have Purchased From TVS.
Guys Please be in front of them if you wants there service, i won't recommend anyone for there name.( they don't know the Meaning of Customer Satisfaction and Social Media)
And This is also a reminder for TVS, They are taking TVS's name down with themselves.
I Got Repaired Outside It Cost Me 6000rs
.

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R

rathan rukmayya

from Belgaum, Karnataka

Jul 9, 2017

Hi Guys,

I own TV's Jupiter. Purchased this moped after lots of research and expectations. Initially vehicle response was good. Good pick-up, smooth engine. After 3 Rd service I used to hear some noise from engine. When ever I complained about this during service. They used to tell it's sound from loose parts.Even after 5 service it was same issue.

Tiered of service guys explanation( Ashes. TVS, DG petrol bunk) decide to show bike to machanic outside. At first test drive he told its sound from engine and told either engine alignment is gone or some part might be faulty( why expert tvs machanics not able to find this) and he even mentioned once in a while these issues comes from the manufacturer itself. Now I am feeling cheated. If it was issue why ashes tvs kept me in dark.

Tomorrow I will get feedback from machanic about the actual issue. If it's really engine issue then definitely tvs is the cheaters.

TVS is offering 24 months of manufacturing warranty but with loads of conditions. I have put already my query to tvs customer services but no acknoledgment yet.

Ashwa tvs not responded well but hope TVS company would respond.

Day2: Engine block was removed and tested in idle. Noise looks to be reduced but not completely.

Nevertheless ASHWA tvs not changed engine oil properly. Which might have costed engine even more. Machanic told wheels or break or clucth or lubrication nothing was done properly. I believe they just washed n polished vehicle in all 5 service. If this is the after service we get from tvs then definitely TVS will loose its valued customer.

Suggestion from my side based on personal experience . Never go for Ashwa TVS. Just money making, no customer value, tottaly pathetic.

There is no -ve star to rate:(

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Address: Jodhpur, Rajasthan

Purchased the bike in Sept 2012. After the very first service, the shine on my bike just faded away. Dont know what chemical they applied on it. When I asked why it happened, they just said it came to us like this only. Its completely rubbish. Bike is now in such a condition that its chain becomes loose every 2 weeks, its acceleration has dropped, front wheel bubbles, engine gets heated up quickly. I have told them to rectify these problems each and every time I took my bike for service. I think they just wash my bike and do nothing else. Not at all happy with this service behaviour. I feel like I should throw away the bike at the service center itself.

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Address: Amritsar, Punjab

Guru nanak tvs near khalsa college Amritsar is bringing disgrace to such a nice product of TVS motors Jupiter. We purchased 2 Jupiters and were happy until it came to first service. The service men are not at all knowledgable, they have employed minors for servicing the vehicle, and as a result of which our scooters aren't giving the kind of mileage TVS promised. Today we went for 4th free service and were dealt horribly by the dealer. We were made to wait for hours and when we asked them why, the owner tried to be physical with us. We are very disapointed, please call us soon. We need to sort this out, hope the message is not ignored. Thank you

Aug 14, 2020

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Address: Pune, Maharashtra

Bought the self-claimed by TVS Motors, their sturdy moped TVS Jupiter on 10th June 2014, which now I feel I was totally misguided. Met with a small accident on 20th July, 2014 where the most important part of any vehicle – Chassis was damaged and most fragile part – Fiber was left intact with absolute no scratch. Hard to accept but customer relationship manager of TVS Motors Mr. Rakendu Bhattacharjee very well helped me understand the situation. I was communicated that chassis will be replaced with all the requisite procedure at the TVS end by him. After giving them 10 days, I finally communicated to know that nothing is done and now they want me to complete all governmental procedures! My moped is 2 months old of which it is with TVS Dealer’s workshop since last one month!!! There is utterly loss of internal communication making a consumer stranded and opportunity cost borne is different.

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Address: Pune, Maharashtra

can you send me where I can get New TVS Fiero Carburetor as none of Pune delaer is giving right answer about price or available date Please help me in this look forward for your mail on makarand.[protected]@gmail.com...

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Address: Jharsuguda, Odisha

Dear Sir I Purchased TVS Sport from Jharsuguda Orissa in sep 2013 .From the time of beginning it was giving mileage of 45-46 KMPL in economy speed of 40 KMPH (single load).i did all services in time but there is no improvement in mileage. it is also giving starting problem since beginning . Request to please replace or fix it. Thanks Abhishek Kumar Jaiswal Jharsuguda Orissa 768202

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Address: Sonbhadra, Uttar Pradesh

Hi I have purchased a brand new showroom bike Apache 160 beast on 6 Aug 2013 i have been facing consistent problems immediately after third service the technician's of the service center failed to acknowledge my complaint as they say the engine crown breaks is a common problem of TVS and consumers would better ignore rather than try to fix it. Preceding first service my bike was perfect with an unbelievable mileage of ~55-58kms per liter and with no problems what so ever. After third service i am very distracted with my bike. i complaint several times at my nearest showroom but they are not much interested to take any serious action on it . My bike top speed is going 75km only. also my bike is in 5 years full guarantee, my bike engine is opened three times but the problem was every time same

Aug 14, 2020

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Address: Patna, Bihar

I had done servicing of my bike 15 days earlier, they asked me to change some parts of my bike and made a bill of some 4000 thousands after servicing but after 15 days i am facing same problems in my bike .My complain is for deni TVS patna 800020.

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Address: Pune, Maharashtra

During drive suddenly Clutch cable stop working, no words to say Very Frustrating Experience.

Ask service station about the problem but they said it happens sometimes.

I am surprised with the vehicle at 3302 KM.

Very Upset with the reply given by service station representatives.

Service representatives directly said contact to company, we are not responsible for such type of Experiance. They also said I have to pay for the Clutch wire change.

:(

:(

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Aug 06, 2014

Updated by 92rahul92 TVS Start City Bike

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Address: Kollam, Kerala

I HAD A COMPLAINT ABOUT omraj service center works at pallimukku, kollam(kerala)their service is below average and there were no responsibility for our vehicles they receive an amout of 10000 from me within a month for differnt types of engine failure..the vehicle number is KL-02-AH-440 xl super.and they didnt give my vehicle on time.nowonwards it is under maintence for 5 days.i am from a below average family and i cant go to work without my vehicle.so

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Address: New Delhi, Delhi

Dear Sir/ Madam I bought the TVS APACHE RTR 160 SD (Regn. No. DL-11SF 3682) on 27.04.2014 1) When I took the bike to below centre for the 1st Free Service, the attitude of service staff was annoying and ignorant. They clearly refused to wash the bike after servicing: Service Centre : JR TVS R.K. Puram Sector 4, Delhi – 110022 2) Again I visited the same service centre (because it is nearby my home) on 03rd Aug 2014 for 2nd free service, I was shocked with the misbehave of staff on the gate itself. They asked me if it was free or paid service and when I replied “2nd free service”, They bluntly told servicing not possible due to shortage of manpower and washing will not be done. I want to inform you that prior to visiting the service centre, I received a telephone from service centre girl and I was given time to visit at 4:30 pm. But, After reaching there I was totally unwelcomed. I bought the Apache because of the good name of TVS but this kind of bad experience has turned me off and hurt. I request TVS team to seriously look into the matter. Regards Pankaj Sharma [protected]

Aug 14, 2020

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S

shobhit sahu

Sep 16, 2014

Hi,
I have repeatedly facing issues with regards to the servicing of my motorbike TVS Apache RTR 160. Supervisors at the service center do not take customer issues seriously. Bike is not repaired properly and I have to go again and again for it to get repaired. I am fed up of this. If you do not have technical specialities then why do you people make a commitment.

S

shobhit sahu

Sep 16, 2014

Pathetic bike service

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Address: Bangalore, Karnataka

Hi I have purchased a brand new showroom bike Apache 160 beast on 19 may 2014 i have been facing consistent problems immediately after first service the technician's of the service center failed to acknowledge my complaint as they say the head leaking is a common problem of TVS and consumers would better ignore rather than try to fix it. Preceding first service my bike was perfect with an unbelievable mileage of ~55-58kms per liter and with no problems what so ever. After first service offered by the company showroom 1. Their is a drastic decrease in mileage 2. The head is leaking oil 3. The bike doesn't run smoothly. 4. Gear shifting has become a tedious task. 5. There are Mask vibrations. Plus others Following are my vehicle details 1. Reg No: KA05JE6355 2. Engine No: 0E4DE2593544 3. Charssi No: MD634KE42E2D01417 4. Reg Date : 19 may 2014 In anticipation for a positive response at the earliest Best Regards. contact : Shahbaaz Shah Address: #103, 5th cross teachers colony, kadrenhalli cross, Bsk 2ns stage, Bangalore-70 mob: [protected] email : [protected]@gmail.com

Aug 14, 2020

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Address: Karur, Tamil Nadu

hi, recently bought an apatche rtr 160 on 26th of june 14, on 7th of july i met with deadly accident due to speed wobbling & i m lucky to be alive to write this. I cant get answers with local service center, I need to know the reasonbehind the wobble.I have driven more than 8 types of commuter and sports type vehicles for past 5 years. I have passion for driving and I have touched the high speed on each, my usuall speed limit is below 50 and I am not a harsh driver. On the day of incident it was a open road around 4pm in evening with a clear sky thought to check the high speed of apatche, untill then vehicle was running normal when I speed up the throttle nd crossed above 90 then when i touched 100 the vehicle started wobble and lost control it threw me 60 meters apart, had abrasion allover the body and few fractures over dhoulder, thumb, pelvic region, i was hospitalized for 2 weeks and have recovered from surgery with plate fixations. The back pack saved me I should say, Now I need to know what would be the reasons behind my bike wobble, by google I get lot of answers, among tht majority says the dynamics of apatche is the problem, if tht so how to rectify the parameters that cause wobble.

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Address: Jalpaiguri, West Bengal

Sir, I have a big problem in my TVS WEGO, the CRANK are dispute in my wego and the free parts(Crank) not issuing by the service center . I brought my wego in 10.08.2012 and i am done all servicing time to time with free or pay also, but one servicing mistake by me for the number of 8th. That's the result service center tell me that they are unable to issuing this part. Rs. 3600/- demanding for this parts. But the warranty are wego is 2years. So why the crank not issuing. I am waiting your valuable response. Thanks & regards Rudradip Acharjee Cell: [protected] email: [protected]@gmail.com P.o.Mal. Dist. Jalpaiguri State. WB

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Address: Chennai, Tamil Nadu

respected sir
D.rajkumar .[protected]
i am rajkumar.D..(SI) POLICE .i have big problem in my jupiter scooter i am buy that time to now a day also i got the problem in my scooter. every month i was gived in service center but more time chief mechanic and more expert mech also to try but i am not satisfied because of i got only 38 km millage is max .the service center to changed the carburetor but problem is not slove before 20 days carburetor jet in more items to change but that time also no millage my scooter is taken in service last 10 day back service person not inform me and iam complained in chennai chef main complained officer iam informed but he also not responsable to talk, tvs Sri Vari Motors in New Washermanpet-Tondiarpet, Chennai ... that show room iam leave my scooter
my scooter no is TN 03 M 1105
chassis no MD6262BG48E1A68989
Egine no BG4AE1061659
monthly 10 to 12 also scooter stay in service center i am buy the scooter is feb 2014 . 6 month last but wast of my money i am legally go to the consumer court on the i will file the case

Aug 14, 2020

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Address: Bangalore, Karnataka

We own a TVS wego and we have been facing problem with the vehicle from the day we bought it. The management of the dealers (Kubera Motors) have been very irresponsible and haven't provided any proper solution to this problem. Today our vehicle stopped for the umpteenth time and the management are in no way ready to help us.We request you to provide us with a solution.

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Address: Nashik, Maharashtra

We purchased jupitor two wheeler on 03/04/14 from Sai Motors Authorised main dealer at kopargaon having subdealer at yeola, lonari nagar Dist. Nashik. & made full cash payment upto 03/05/14.still we are not getting any documents & vehicle No. of passing. I trying to contact them from last two months, not gave the satisfactory answer.

Aug 14, 2020

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