TVS Motor Company Complaints & Reviews

Hi, This is Abhishek singh abd i have done my bike service from you authorized swastik auto kokar but i am not satisfied with the service which i got from there this is my first time such kind of worst experienced from your service center.this is totally harrashing consumer time and money as well. Invoice no.-ws\Ri\08\1213\14-15 Supplier ref-Santosh Look into matter and do the needul Regards, Abhishek

Dear sir
 
I like to bring to your notice that, my name is T.S.M Mohammed Salim from Chennai. I have booked a new vehicle apache RTR 160cc new model white color in maruthi motors TVS SHOWROOM located in Chennai west mambalam. The problem is the vehicle which I have booked is lots of damages, in the new bike front mudguard, tail shield, engine shield are damaged, & the main problem in new bike is engine has got an engine valve problem. So before vehicle registration I identified all the above mention damages in new bike and I inform to maruthi motors TVS SHOWROOM that I don’t need the damaged bike, I need an another new bike before registration, but maruthi motors TVS SHOWROOM has registered the damaged vehicle without my concern, the main thing is I didn't signature in the registration application forms like form 60 and other papers. The maruthi motors (TVS SHOWROOM) forged my signature to register the damaged vehicle. So I regret to accept the damaged vehicle which was register in my name. I have spoke with your sales territory manager mr.Krishnan (Chennai) four days before & I have explained everything to him still now I dint get any call or any solution for the above mentioned problem if I didn't get any solution for my problem I will take an legal action against your
 TVS Company and sue you in court for forged my signature for vehicle registration. And I want you to stop the EMI which I have applied in TVS CREDIT my EMI starts on 07/09/14.


Details :

Vehicle booked in TVS SHOWROOM (MARUTHI MOTORS) chennai westmambalam.

name TSM Mohammed salim.

contact no [protected].

Regards,
salim

Hi Sir,

I had purchased new star city+ motor bike at 14-8-14,

Gorakhpur Dealer more then part not provide with bike Number Plate (front & rear), Leg grad,
Seat cover, &Leg Paid (pawadan).

why are not given all part with bike special no. plate & lag grad.


Thanks With Regards

Gaurav Tripathi


Gorakhpur (U.P.)- 273001


Mob. [protected]

I had given my TVS Apache RTR 180 bike for servicing in Trijal TVS whitefield, Bangalore showroom. The service required was a general service with parts change that included two tyres, one headlight and chain spoket. I was promised that the bike will be delivered on Saturday(30th August 2014) by evening as Friday was a public holiday and showroom shall remain closed. Saturday when I call to confirmed whether the bike is ready or not they told me that Tyre Stock was not available and that they will deliver the bike on Monday(1st September 2014) at 11 AM in the morning. I understood the situation and agreed despite of the fact that I had nothing to take care of my travelling and fulfilling my personal commitments. Monday Morning when I called Trijal TVS Showroom they started told me to come at 1 PM(the same day). I asked what is wrong and why they are delaying the delivery of my bike since I was loosing my productivity and had to face lot of consequences related to my professional and personal life. Still I went at 1 PM and to my amusement I come to know that the bike is not yet ready and they asked me to come again at 2.30 PM. So I had to walk 2Kilometers up and down from my home and when I went to the showroom at 2.30 PM the work was not yet complete. I already had enough. I had no option other than to take my bike in an incomplete services state. The bill was around 6500 INR but my bike was not fully serviced. Teflon Coating was ignored just because it was for free as I had a free coupon. This is not at all acceptable. I had faced issues with the same showroom but this was something which needs to be noticed. I am not sure how many more customers are facing the same issue with them but I am sure they will come up with their complaints. I had to service without my bike for 4 long days where as it was supposed to delivered in 2 days. They are doing their work just for the sake of doing it. Very poor commitment, poor level of servicing and they dont value the customer requirements. Please find the details of the TVS Showroom Below: Trijal TVS, Anmol Carlson Court, Whitefield main road, Opp- Lady of lourdes church, whitefield, Bengaluru, Karnataka 560066 [protected] I have all the evidences with me that includes bike delivery time, work done on the servicing part and the calls recordings made to the showroom. Request you to help me out on this so that no one else has to suffer such kind of mental trauma from them. Regards, Sourabh Singh email: [protected]@gmail.com

this is niraj ranjan from patna, bihar. i bought apache rtr 160 single disk on 12th august 2014 from k.p.tvs patna.Actually i paid rs79000 for that bike but i got the bill of rs70893.My problem is that if i have paid rs79000 than why i got the bill of rs70893.SO my complain is that i didn't got the right bill

Dear Sir/mam, i have purchased Jupiter from the Oceanic dealer of ahmedabad on 21 august. My concern with the mileage of jupiter, It is giving me mileage around me 25 to 30kmpl It is very less, So i totally dessatisfied with the jupiter mileage please support me to improve mileage of my tvs scooter It is total run 95 km in 3.5ltr petrol

Dear TVS Team, I have purchased bike before 3 month's and from last one months i am facing problem with Self start. i have visited 3 times to TVS CBD Belapur service center but my problem not resolved. they are doing new experiment. but not able to resolve my problem. yesterday they told me that there is problem with relay and they don't have relay part. which cost is 150 RS. there is worst service from TVS. TVS is not able to give service after sale bike. my contact no [protected].

I was taken a tvs jupiter last month, I was taken this vehicle for servicing on saturday. The engine of my two wheeler make noise . But this problem is not solved by showroom . They gave me some nonsence answers...I registerd a complaint on TVS office but i didnt get the positive responce regarding this complaint|

Guys Please be in front of them if you wants there service, i won't recommend anyone for there name.( they don't know the Meaning of Customer Satisfaction and Social Media) And This is also a reminder for TVS, They are taking TVS's name down with themselves. I Got Repaired Outside It Cost Me 6000rs .

Purchased the bike in Sept 2012. After the very first service, the shine on my bike just faded away. Dont know what chemical they applied on it. When I asked why it happened, they just said it came to us like this only. Its completely rubbish. Bike is now in such a condition that its chain becomes loose every 2 weeks, its acceleration has dropped, front wheel bubbles, engine gets heated up quickly. I have told them to rectify these problems each and every time I took my bike for service. I think they just wash my bike and do nothing else. Not at all happy with this service behaviour. I feel like I should throw away the bike at the service center itself.

Guru nanak tvs near khalsa college Amritsar is bringing disgrace to such a nice product of TVS motors Jupiter. We purchased 2 Jupiters and were happy until it came to first service. The service men are not at all knowledgable, they have employed minors for servicing the vehicle, and as a result of which our scooters aren't giving the kind of mileage TVS promised. Today we went for 4th free service and were dealt horribly by the dealer. We were made to wait for hours and when we asked them why, the owner tried to be physical with us. We are very disapointed, please call us soon. We need to sort this out, hope the message is not ignored. Thank you

Bought the self-claimed by TVS Motors, their sturdy moped TVS Jupiter on 10th June 2014, which now I feel I was totally misguided. Met with a small accident on 20th July, 2014 where the most important part of any vehicle – Chassis was damaged and most fragile part – Fiber was left intact with absolute no scratch. Hard to accept but customer relationship manager of TVS Motors Mr. Rakendu Bhattacharjee very well helped me understand the situation. I was communicated that chassis will be replaced with all the requisite procedure at the TVS end by him. After giving them 10 days, I finally communicated to know that nothing is done and now they want me to complete all governmental procedures! My moped is 2 months old of which it is with TVS Dealer’s workshop since last one month!!! There is utterly loss of internal communication making a consumer stranded and opportunity cost borne is different.

can you send me where I can get New TVS Fiero Carburetor as none of Pune delaer is giving right answer about price or available date Please help me in this look forward for your mail on makarand.[protected]@gmail.com...

Dear Sir I Purchased TVS Sport from Jharsuguda Orissa in sep 2013 .From the time of beginning it was giving mileage of 45-46 KMPL in economy speed of 40 KMPH (single load).i did all services in time but there is no improvement in mileage. it is also giving starting problem since beginning . Request to please replace or fix it. Thanks Abhishek Kumar Jaiswal Jharsuguda Orissa 768202

Hi I have purchased a brand new showroom bike Apache 160 beast on 6 Aug 2013 i have been facing consistent problems immediately after third service the technician's of the service center failed to acknowledge my complaint as they say the engine crown breaks is a common problem of TVS and consumers would better ignore rather than try to fix it. Preceding first service my bike was perfect with an unbelievable mileage of ~55-58kms per liter and with no problems what so ever. After third service i am very distracted with my bike. i complaint several times at my nearest showroom but they are not much interested to take any serious action on it . My bike top speed is going 75km only. also my bike is in 5 years full guarantee, my bike engine is opened three times but the problem was every time same

I had done servicing of my bike 15 days earlier, they asked me to change some parts of my bike and made a bill of some 4000 thousands after servicing but after 15 days i am facing same problems in my bike .My complain is for deni TVS patna 800020.

During drive suddenly Clutch cable stop working, no words to say Very Frustrating Experience.

Ask service station about the problem but they said it happens sometimes.

I am surprised with the vehicle at 3302 KM.

Very Upset with the reply given by service station representatives.

Service representatives directly said contact to company, we are not responsible for such type of Experiance. They also said I have to pay for the Clutch wire change.

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I HAD A COMPLAINT ABOUT omraj service center works at pallimukku, kollam(kerala)their service is below average and there were no responsibility for our vehicles they receive an amout of 10000 from me within a month for differnt types of engine failure..the vehicle number is KL-02-AH-440 xl super.and they didnt give my vehicle on time.nowonwards it is under maintence for 5 days.i am from a below average family and i cant go to work without my vehicle.so

Dear Sir/ Madam I bought the TVS APACHE RTR 160 SD (Regn. No. DL-11SF 3682) on 27.04.2014 1) When I took the bike to below centre for the 1st Free Service, the attitude of service staff was annoying and ignorant. They clearly refused to wash the bike after servicing: Service Centre : JR TVS R.K. Puram Sector 4, Delhi – 110022 2) Again I visited the same service centre (because it is nearby my home) on 03rd Aug 2014 for 2nd free service, I was shocked with the misbehave of staff on the gate itself. They asked me if it was free or paid service and when I replied “2nd free service”, They bluntly told servicing not possible due to shortage of manpower and washing will not be done. I want to inform you that prior to visiting the service centre, I received a telephone from service centre girl and I was given time to visit at 4:30 pm. But, After reaching there I was totally unwelcomed. I bought the Apache because of the good name of TVS but this kind of bad experience has turned me off and hurt. I request TVS team to seriously look into the matter. Regards Pankaj Sharma [protected]

Hi I have purchased a brand new showroom bike Apache 160 beast on 19 may 2014 i have been facing consistent problems immediately after first service the technician's of the service center failed to acknowledge my complaint as they say the head leaking is a common problem of TVS and consumers would better ignore rather than try to fix it. Preceding first service my bike was perfect with an unbelievable mileage of ~55-58kms per liter and with no problems what so ever. After first service offered by the company showroom 1. Their is a drastic decrease in mileage 2. The head is leaking oil 3. The bike doesn't run smoothly. 4. Gear shifting has become a tedious task. 5. There are Mask vibrations. Plus others Following are my vehicle details 1. Reg No: KA05JE6355 2. Engine No: 0E4DE2593544 3. Charssi No: MD634KE42E2D01417 4. Reg Date : 19 may 2014 In anticipation for a positive response at the earliest Best Regards. contact : Shahbaaz Shah Address: #103, 5th cross teachers colony, kadrenhalli cross, Bsk 2ns stage, Bangalore-70 mob: [protected] email : [protected]@gmail.com