[Resolved]  TVS WEGO — TVS-wego accelerator cable have a problem.

Address:Mumbai City, Maharashtra

I had purchased TVS wego from Kanak Automobiles, Panvel, Dist Raigad, Maharashtra on July-2013. Till Dec'2013 there was no problem. Recently it was happened that accelerator cable suddenly got free and vehicle was going on continuously. By luck I was traying to start when vehicle was on main stand so I could able to switch off the vehicle by pressing key immediately otherwise you could imagine what would be the situation if accelerator cable got trouble when the vehicle is running on road. There will be big accident for our precious life.

I wanted know that with the new vehicle how such accelerator cable getting problems. The run of vehicle just completed 1000 kms. I have shown this problem to authorised service centre at Belapur Navi Mumbai (Mob No.[protected] shivkumar) he says there is no problem. But i want to brought to the notice that there may be manufacture defects.

Kindly inform me what action will be taken by you for the above serious problem to newly purchased vehicle to avoid any serious happenings please.

I expect that TVS company is very reputed company and will definitely respect the genuine complaints.

Regards,

R D Gholap
B-205 Balaji CHS
Plot No.28, sector 42,
Nerul (Seawoods)
Navi Mumbai
Maharashtra
Mob [protected]
email - [protected]@gmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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Same problem here
Bike starts with highest accelerator speed on start up. The engine has to be switched OF[censored]sing key to stop it, as the accelerator moves freely and does not control speed. This has happened several times in last 3 months and the service centre has not rectified the problem in last service. After a few days of this problem the accelerator remains loose and moves freely and the scooty does not start at all.
Yes I also have same problem...
I got my TVs Wego and within six months time after third service the accelerator
became loose. I had it replaced by a local dealer due to some exigencies and to get back home. During next service I wrote the problem as complaint. But the service center at Bangalore did not attend the problem. Further more when i reiterated they asked me to pay around five thousand rupees to get the cable changed. In all when I give for service they give the vehicle a body wash, refill oil here and there, charge exorbitantly and give the vehicle back without any thought o[censored]ser safety

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