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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 102

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P
peace out
from Idukki, Kerala
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misbehavior with lady customer

Address:Bangalore, Karnataka, 560076
Website:Uber.com

We booked one cab and the driver stop the car before the drop point and he said the road is block i said another way is there only 50mr more bcoz i don't have footwear to walk but he deniyd that and the driver told he will take us to their local place with that girl and he will beat us and after 500m he stop on the car on high way he opened back left side door and tryd to touch girl then we make noice and again he beat my friend and after...
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G
Gurpals
from Delhi, Delhi
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misbehavior by driver ranjeet cab regd no dl 1 r tb 9005

Address:New Delhi, Delhi, 110088

Driver Ranjeet misbehaved with female occupants and pulled her from her arm and snatched her cell phone
What ever be reason this type of behavior was not expected from UBER Drivers

Issue was that wrongly destination got entered as L block instead of EL Block in Hari Nagar.
Driver Ranjeet stopped the car at L block and refused to move further for EL block which is hardly 500 mtrs away when requested.
On...
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B
ballu123
from Chandigarh, Chandigarh
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non attended or worst behaviour of staff

Address:Panchkula, Haryana, 134109

Respected authorities, my name is balwinder singh and house number 415 sector 19 panchkula. I bought xcent cng +petrol new car on 10th of august only for uber service.

Its been more then a month i have visited them so many times and no one attended me properly.. They behaved very badly + till now my car is not attached with uber services.

I am paying emi of 10600 monthly and registered it as commercial number...
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P
prosunjeet chakraborty
from Mumbai, Maharashtra
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i booked a trip, but driver never picked my phone call, and neither cancelled the trip

Address:Mumbai City, Maharashtra, 401105
Website:Uber

I booked a trip dated 10sept2018, but uber driver didn't pick my phone call, not he cancelled the trip, to allow me book different trip. I waited for 30minutes and then cancelled.
On reporting this to uber customer care, they provided me the uber credit that was deducted from my credit card.
My point is, to utilise the received uber credit, i need to ride uber again. However, after this incident, i am disgusted with the unreliable...
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Abhilash Nayar
from Neyyattinkara, Kerala
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driver overcharged and argued for extra money

Address:560001

Hi,

I took uber today around 4.32pm and amount for the trip was 59rs. I have already linked my paytm with uber and amount was deducted from my account. The dirver insisted me to pay in cash rs100, the reason he was telling is that there was traffic block. I told him my trip amount is already deducted from my paytm, showed him my transaction also. I asked him to show the receipt he told me that i have pressed the star button...
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N
Niladri Sircar
from Kolkata, West Bengal
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driver stating false location and causing delay.

Address:Kolkata, West Bengal, 700052
Website:Uber India

On 14th sep my booking a ride to all india inst of hugiene & public health at salt lake tank no 14 jc 27 kolkata was accepted through my mob app mob no [protected]. The first driver was changed immediatelly to manirul mob no [protected] little after 9 am. My contact started with him at 09.08 am onwards and the the last call i rejected at 9.30 on cabncellation since i was getting late to honour the appointment at 10 am with doctor. Manirul first...
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M
manojsethu
from Suriapet, Telangana
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charged for a trip i didn't, take support says i took trip

Address:New Delhi, Delhi

Booked uber taxi from connaught place metro gate 7 to hotel. Driver started trip without me in it. Later showed as if trip completed. So booked again and reached destination. So in effect, i got charged twice. Complained against driver for starting trip without picking me up. Uber support says i took both trips! Common sense, why will i take 2 trips same time same locations? It seems uber is hand in glove with drivers to fleece customers....
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D
Darshi Angolkar
from Bengaluru, Karnataka
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350/- gets deducted even when cab is not booked

I try booking cab. ₹350 is put on hold. But cab doesn't get booked because cabs are not available. So i try booking cab again. Another ₹350 gets on hold. So now ₹700 is on hold and cab still not booked because cabs are not available. I try again. Same thing. So now ₹1050 is on hold and paytm balance is around 100. So i cannot book a cab unless i change payment option. Why are you putting money on hold even when cab is not booked?...
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B
Babu Sen
from Kolkata, West Bengal
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driver cancelled the trip on his own but you charged me.

Address:Kolkata, West Bengal, 700026

Yesterday evening (14.09.18) i (Avijit sen, mob. No. [protected]) booked an uber cab (Driver sitaram carno. Wb07j5472 from my residence to adi dhakeswari bastralaya, 168 rash behari avenue, kol-). But driver cancelled the trip due to he can not locate the destination. However, you wrongly & unlawfully charged me for the same. Please reverse the charge immediately, since i do not cancelled the trip on my own & i do was need of the cab....
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M
Manish Badola
from Delhi, Delhi
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amount deducted in paytm and cash also paid

Address:New Delhi, Delhi, 110059
Website:www.uber.com

Hi,

This is regarding the issue that on 15th sept i booked uber cab for my relative and after trip cash paid to driver as he demanded it. The amount deducted from my paytm account as well. This came into my knowledge when my relative told me that he paid cash as well. This is really unprofessional behavior by the driver. I want my amount refund and a strict action against the driver.

Appreciate the help on this...
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S
Shweitseee Singh
from Amravati, Maharashtra
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unprofessional service |mh12qg1243-sameer | regarding my pickup issue

Address:Pune, Maharashtra

Dear _,

I am writing to inform you of the completely inappropriate behavior of one of your car drivers. His name is sameer his car no is mh12qg1243.

There was a meeting of mine at 9'o clock. I booked a uber in advance at 12.40 for 3.15 and he was just one minute away from my location. I waited for 1hour 20 minutes and called him multiple times (You can check the phone log) he didn't received my calls and when...
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T
tejvi33
from Delhi, Delhi
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driver started ride without pick up

Address:New Delhi, Delhi, 110077

Yesterday around 6.23pm i booked a cab via uber, - dlirtb1821, driver started ride with out pick up me. I was a place where autowala dnt go to dwarka location at evening time. I dnt use another app i. E. Ola etc. Even i was unable to book another ride on uber as current ride was in progress. I was feeling helpless & harrashed. When driver finished the ride i booked another ride via uber. When i raised the complaint they refunded the amount,...
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V
Vivekksinha
from Bengaluru, Karnataka
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invalid amount deducted from wallet

Address:Bangalore, Karnataka, 560076
Website:Uber.com

I tried booking a cab using uber app. The cab didn't get booked and amount has been deducted by uber of approximately rs. 300. When i tried to track, it says amount is onhold by uber and will be refunded next day. I want to know how is uber eligible to take and keep user's amount on hold.in this way, i will keep adding all my amount and uber will take all for hold for earn money from illegitimate source. When service was not given how are...
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P
prashantkumar2888
from Bengaluru, Karnataka
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overcharged and made to pay toll by driver

Address:560076
Website:www.uber.com/en-IN

I booked a trip from btm layout, bangalore to Chimney hills at Saturday 8th September, 13:18.. The shortest distance is around 30 kms.

While booking it showed me price of rs 483. But app asked me to add amount in my PAYTM as mode of payment was PAYTM. once i added and booked then it was booked for Rs 776.

Now the driver ChandraShekhar Reddy was untrained and unnecessarily took Nice Road which has tolls. He asked...
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R
rangarajankk
from Chennai, Tamil Nadu
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cab not arrived in time

Address:91

To day i have booked uber cab mr. T. Krishnamurthy was the allotted driver. As my brother and his wife has to catch train from egmore i booked the single cab
Driver confirmed that in 3 minutes he will come. Cab did not turn up till 3.12 pm and no response even if i call in the phone.. Hence i sent them by auto.
Details of booking: booked from my mobile [protected]
Syndicate residency, 36 dr, thomas road t. Nagar next...
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ख्वाब ख्वाब
from Mumbai, Maharashtra
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uber driver run away after accident

Address:380013

This is khwab nayak from ahmedabad gujarat india
On 10/09/18 night, my car was hit by the uber driver named harish bulani who was driving hyundai xcent with registration no. Gj01ft6234
His driving license no. Is gj[protected]
His car chassis no. Is mala741cljm313971
He was running at high speed and could not apply breaks properly. Due to which he his back side of my car and broke my car's bumper.
When...
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Indira Chaudhary
from Noida, Uttar Pradesh
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over charged by auto

Address:Gautam Buddh Nagar, Uttar Pradesh, 201303

I ordered an auto and the driver called me and asked me where i wanted to go. I said dlf mall. He said he didn’t want to go there and put down his phone.

I waited and another driver picked up the order and picked me up. When we reached dlf mall he said i had to pay rs 70:70!

The fare should not have been more than 50:00, so i asked him why he was overcharging. He said it was because i had to pay penalty for...
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A
Ankush Shee
from Bengaluru, Karnataka
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my driver didn't match with the profile picture

Address:560037
Website:www.uber.com/en-IN

This is to inform you that few days ago i was returning home with my wife, marathahalli to kundalahalli, bangalore, the cab i booked was same but the driver was not same, which was showing in profile id photo, i double checked it also, the boy who was driving seems underage even, now as my wife was there with me, i haven't scene creat, but as soon as i came home, i complained uber, but after waiting several day they are not taking any action,...
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Website:UBER

I am a very regular customer o[censored]ber, travelling every morning and evening between my home and office. As usual, i booked my cab from office to home on 25th of july 2018 at 8:31 pm. I boarded the cab and there was another pick up from wipro circle which is hardly a kilometre away from my office. We picked up the lady and the driver asked the other lady about her drop, then he suddenly announces that both of your trips are cancelled. Since...
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T
Tanvi Goswami
from Delhi, Delhi
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series of incidents

Address:Gurgaon, Haryana, 122012
Website:www.help.uber.com

Whom so ever it may concern.

There are couple of incidents that we would like to share with you all.
Uber from past few months has lost its charm to connect with customers.
People who earn basic salary use pool thinking it will cost them less as compared to calling for a private car.
However, its sad to see that when the car is in high demand the fare becomes equivalent to that of an ubergo. When it comes...
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