Uber India Complaints & Reviews

Dinesh Kumar Raju B - KA03AC6050 Tata Indica

Pick up was from Konanakunte PNB layout and drop to Accenture Bellandur.
Even before I could get my pick up I saw trip was already started this was at 7.40am. I immediately called the driver to check his location and he told it will take 15 mints. Whereas he was just 4 mints away when I screamed he told he will come to pick me up. I told him to cancel the start trip as he...

I have paid more amount (120) than the billing amount (91). I have raised an issue but I have been told that as it was a cash transaction, the money cannot be refunded.
It is a pure cheating case. Please stop this type of corruption. The amount is not very big, but the reply is worst. I can't believe a renowned company like Uber can't provide a service and where cash transaction doesn't matter at all. I will take necessary steps against...

Today 16th Aug 18. I booked uber ride . The driver didn't reached to the location and started the trip without picking me.i took ola cab at the same time to reach my destination. After 15 mins I got a message of trip condition and amount deduction from under money. When I made complain the I got reply as we can not refund you. It is an unsafe system o[censored]ber which is allowing uber driver to deduce money from passenger account without passenger...

The concerned trip took place on 14th of july at 11:25 pm, it was tata indigo, driver name is pratap singh (Trip from sector 29_ dharam colony gurugram), i was little dizzy at the time of deboarding the cab, i am doubting on the driver, that he is not willing to return my phone back, i am 1000% sure that phone was left on my seat, i get contacted to uber support since then, as he was not responding back, the number attached tp the ride claims...

Hi all,

I have logged a complaint to uber help many times over last couple of weeks on the same trip but have not received any response neither they have given me refund and even after asking for senior from pradeep (One o[censored]ber rep) he didn't arrange a call and it's been frustrating that no one there to help if i pay the money cash they are not even addressing the issue. I want to escalate this matter and now need rebusrsment...

I have been facing the same issue everyday. The first ride that i am booking daily is getting canceled because o[censored]nprofessional drivers. They want destinations to be as per their conveniences and if they don't wish to go to my destination, they stop receiving calls. Ultimately i have to cancel the trip and then book another cab. This is happening almost everyday resulting into my delayed logins. This is something which is really annoying....

Me, my mother and my mother in law met an accident due to driver mistake and in that accident my mother got her legs fractured and my mother in law got her hands fractured. We came to know that the driver who was driving the car was not having any driving licence. We made serveral calls to uber and registered our complain that as the driver not having the driving license, we are not able to get the insuranc amount. We tried reaching for help...

I have used Uber in US without any complaint. If there was a minor issue, it was solved very quickly by the customer care.
In India, I am just shocked and disappointed by the sheer difference in service and customer care. First off, I added a new form of payment by an amex card. The payment was authorised and I completed the ride. When I tried to book the next ride, a message pops up that my previous payment could not be processed(why?,...

Dear sir,

Please note, my telephone number is [protected]. I travelled by uber taxi on 6th august 2018 from ambattur estate (Express gardens) to vm street royapetta. The estimated trip amount was shown as rs.234/- while booking the taxi. At the completion of journey driver was demanding rs.461/-. I had given him rs.250/- and said that there was no outstanding balance with uber. There is no scope for overcharging as there was...

Trip booked when charge was rs.79, but i was charged rs.89 when the trip ended.

This is plane cheating when neither my pick-up nor drop location had changed during the trip.

Customer care has only sent standard responses and noone has really cared to call or write to me to understand the issue

Need compensation of not resolving the issue on the same day for an amount no less that rs 10, 000...

Oday on of your taxi driver (Mr. Shankar) driving your uber taxi (Owner by uber) reg no. Ts07 uc5282) hit my vehicle renault kwid (Mh16 bhxxxx) at madhapur, hyderbad, telangana.

This is to bring it to your notice that the driver was driving very fast and could not brake the vehicle at the crossing and hit my vehicle badly. I have suffered a lot of damage and claim for compensation for the damage caused by your vehicle.
br...

I had travelled from New Academic Buiding, Jalukbari to Parlay Oak, Parag Das Path on 9th August 2018 at around 4-30 pm. The fare was Rs. 267, and I paid the driver Rs 500/-. . He gave me the change of Rs. 233, which comprised of a 200 rupee note which was fake.

Later when I discovered the fake note, I called the driver but he did not pick up the phone, which meant that he intentionally passed on the fake note.
br...

I have book ride from on date 09/08/18 Hind nager to Neera nursing home Mahanager Lucknow . at 18.48 min, at 19.23 min cancelled ride because .that cab did not reach on picup Location till 19.23 . I have made 3 call to Driver Anil Pal on his no[protected], he was saying i am finding place but as per GPS report his taxi was not movement . . After waiting around 25 min cancelled my ride . Please return my cancellation fee....

I had a trip from aryan residency, greater noida to taurus boys hostel delhi cantt by uber pool at around 1600 hrs today, initially amount shown is rs 484/- for 2 passengers but the end of journey driver taken rs-611.92/- as shown on the screen. Even driver could reach the right destination but left us half a kilometre away from the destination.
Do needful for the excess amount taken by uber company....

I booked uber cab from saket court to defence colony, new delhi at 12.57 pm. Driver gaurav despite repeated requests did not reach the main gate which was the location for pick up and continued to station himself at his desired location. Subsequently he himself cancelled the trip and i was levied the cancellation charges without any justification. I do not agree with the said arbitrary and illegal action o[censored]njust cancellation charges because...

I requested for your car in the morning today at about 7=45am. The car did not report. I could not establish contact with him.
Subsequently, i availed of a second car after re-booking. I was charged a cancellation charge of about rs. 47.00, which i had to pay due to no fault on my part. I did not cancel the first requisition. The car did not report.

Please check and do the needful.

Somnath nag, kolkata...

Driver has abused vulgar aggression on ladies,

Details:ts09ub1472, name:azeem uddin, car;maruthi suziki ritz

I have made a request for uber, uber car has hired for me, driver has taken the trip and asked for the location, i about to explain he has cut the phone call again he called back i said please take the person number who is coming in that cab, he refused to take that number and rejected the phone call,...

Today morning as usual i tried for uberpool (I'm a regular user) from my home in nangallur to office in navallur. The fare was in surge at 9.30 it showed 340 so i logged from home and took office call. Later at 9:50 the fare was 220 so i booked. The driver came from airport with another pool user to my location. When i alighted he asked me the fare, destination and mode of payment. When i said 220 for navalur, card payment he cancelled the...

Servant good
9:12 pm (15 hours ago)
To uber
Sir
Today i booked uber pool at 4. Pm
Your app monitoring located a driver
According to map he was on my home and time shown was 6 minutes
His car came from growel101, but did not enter thank complex but went to datapada road
After 20 minutes i phoned to driver, he told i had not taken your booking, the app technician has forced
I...

Hi Uber,
I have faced one issue while booking cab today.
I booked a share cab and the driver called immediately and asked me to cancel and when I didn't agree he cancelled the trip. After that I tried booking the cab again but didn't find any available cabs.
Later after 20 mints cab was booked by the I moved to another location.
But the driver way of replying was very rude he said that he would make me to never...