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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 104

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S
schander1610
from Agra, Uttar Pradesh
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harrasment by ubber driver

Address:New Delhi, Delhi, 110027

Sir,
I have booked uber at 10.06 am today on 31.08.2018 for my office being a heart and kidney decease patient as i am not able to travel by metro.I have been using your Uber taxis for the last three months regularly in the morning and evening .Today the driver whose no. was [protected] Pawan Uber Driver having Maruti Suzuki Wagon R Car who was allotted my booking was just 3 to 4 minutes away from my location .First he did not picked...
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Address:New Delhi, Delhi, 110093
Website:Uber.com

Hi Team,

I have an UBER a/c with mobile number [protected] and Im an loyal customer with uber india but my uber ID has been blocked for no reason. I gave number of called to customer care department but no one is ready to take a complaint and neither responds properly to the query.

Request you to take necessary action at the earliest and un-block my uber id at the earliest.

Im even posting the...
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Address:Hyderabad, Andhra Pradesh, 500058

It was an urgency to reach airport. I booked uber, driver almost came near to my pickup location, while i am seeing the car coming towards me. Uber driver suddenly did u-turn and went back. When i called him he said his car got problem sorry.

Without i enter the uber car, without he dropped me at drop location.

I got billed for rs 130 as due to pay to uber. This is ridiculous.

I have took another...
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N
Nevidita
from Bengaluru, Karnataka
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airport supervisor absolutely ill mannered

Address:560300

Dear team, i just boarded a cab from the bangalore airport around 11:50 am morning. We were standing in the line where this supervisor who addressed himself as mr rahul was an absolute ill mannered person. I was standing in the line and my friend was along with me who was just walking around, this mr rahul started shouting to him calling him bro ur supposed to stand here. Uber being such a reputed company how can u appoint people like him...
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J
julie priya
from Chennai, Tamil Nadu
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driver cancelled trip and charged

Address:Kanchipuram, Tamil Nadu, 603210
Website:www.consumercomplaints.in/new_complaint

I am in chennai and i was about to travel from urapakkam to vandaloor on 30th august 2018, time 22.56. I booked a chevrolet enjoy car and the cash amount was 150. I tried calling driver mr. Thanigaivelan but he didnt picked up the call and made me to cancell the trip because the car was also not moving and was shown as parked in some place.. But i got a cancellation fee of rs. 150 which is unacceptable and was caused because of drivers fault....
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D
DDshaadi A
from Mumbai, Maharashtra
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high price and surge pricing

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Uber App

I have saved my home location and work location. Every morning and every evening when i book a cab through uber, it shows me nothing less than 300 rs. Per ride siting the reason of sruge pricing and that more cabs will be visible due to this. My ride takes rs. 164- 180 on normal days, inspite that all taxis these days have cng. The price is already high in uber and also other such service providers and top of that they charge 2-3 times the...
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T
Tanny31
from Suriapet, Telangana
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complaint with the ride fare

I booked a trip with uber last evening and i had a really bad experience. The fare was decided as rs.360 but after a while the driver stopped at a cng station for filling the gas for about 10 minutes.
Moreover he took us from a long route
At the end the fare was increased to rs.474. After discussing it with the driver the driver behaved rudely and denied his mistake. It was a very unprofessional and irrational behaviour by...
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S
skaul2002
from Chennai, Tamil Nadu
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balance deducted from my wallet

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

I booked a uber cab on 01.07.2018 and there was 130.56 in my uber wallet.
I wanted to pay by cash for my trip so i kept off the auto debit from wallet option in the app.
Post the trip i paid the driver in cash and my wallet balance was still there.
Now last time i saw my balance was showing as zero and amount adjusted with my trip.
Uber charged me double for the trip.
I paid in cash as well as my wallet...
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V
vrchirag
from Ferokh, Kerala
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nil

Address:Hyderabad, Andhra Pradesh, 500036
Website:uber

Sir,
I book a cab on[protected] at 5:00 am from moosarambagh to nampally railway station which shows that it will reach with in 7 minutes to the pick up point. The vehicle details is toyota etios & driver is (Veera swami)
I'm very sorry to inform you in spite of repeated telephone to your driver mr veera swami (+[protected]) he is not responding and finally called him with my another number at 5:40 am he pick up the phone...
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A
Agarwal Ramesh
from Kolkata, West Bengal
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repeated cancellation of trip by driver

Address:Howrah, West Bengal, 711101

On 24.08.2018 i booked a cab around 15.42 hours from everest house to 7d raja santosh road, alipur, kolkata
At the time of booking fare was rs.114/
At 15.47 i got sms "your driver has arrived. Samir is waiting at your location in tata indica.. Wb23c5335
After sometime i got another sms"ooops, it looks as though your trip has been cancelled by the driver. Hang on while we find you another uber - we'll send you an update."br...
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M
Marhatha
from Delhi, Delhi
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40% excess fare charged as compared to the accepted fare

Address:New Delhi, Delhi, 110018

Dear sir,
I booked ubergo service on 25 aug 2018 morning time to travel from sunrise aptt d block, vikaspuri new delhi to aakash healthcare dwarka delhi for which rs 105 was indicated the fare likely to be charged. I was asked to accept the estimated fare which was accepted by me before start of the journey.
But to my surprise at the end of the journey, rs 144.78 was charged from me as the fare which is approx. 40% more than...
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C
Charu Goel
from Delhi, Delhi
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sensitise drivers to stop running over stray dogs

Address:New Delhi, Delhi, 110009

Dear sir,

There have been reported cases of cabs killing/running over stray dogs determinedly. Despite seeing them on road, not stopping or slowing down. Request you to please issue a directive to all your drivers and sensitise them, it will result in saving many lives. They die a very cruel death, with medical help not reaching all. Please help in this good cause. It will take only a minute of your time.

Thanks...
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Address:Rangareddy, Andhra Pradesh, 500072
Website:help.uber.com

Hi,

I lost my phone on 18th August, 2018 while traveling from Kondapur to Forum Sujana Mall. Driver name : Bapji (+91 [protected]) driving a Tata Zest Uber cab bearing the number plate TS07UC9667. The rider who took the ride after the person who took the ride after me(on 18th August, 2018 completed the ride at around 14:54-14:57), probably has my phone. Because my phone's last location has been same as the drop off location...
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S
Shivam.nalubolu
from Mudigere, Karnataka
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gross violation and giving misinformation to customers

Website:Uber

Uber is becoming completely irresponsible towards the customers.. When ever we try to book a cab, the app shows cans are available within 2-3 minutes time. Only after confirming your booking they vl show that minimum 10 minutes waiting time which frequently gets prolonged to 15-20 minutes by the time cab reaches you...
This is happening every time i try to book, not by chance. It is a way of cheating people by giving false information...
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D
Dr. SUDEEP Goyal
from Noida, Uttar Pradesh
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car ac not working and driver behaviour is very bad and unprofessional

Address:New Delhi, Delhi, 110092
Website:India consumer complaint

I hv taken a ride from gymkhana club to karkarduma on 25.8.18 at around 11pm.
I hv booked a ac car. Car ac was not working and driver behaviour is very bad. He used absurd words and told us to leave the car midway. As i m with my family, it's not possible for me to leave the car midway at night for security reasons. Pls do the needful against the driver....
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G
Gtlc Grace Tabernacle
from Hyderabad, Telangana
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I was not picked up

I booked a cab at around 12:45 pm. The driver called me at 1:07 pm asking where i need to go. It was 5 minutes away from my pick up location. His phone number is [protected]. As soon as i mentioned my location, he turned the opposite direction. I was tracking him on uber. Now he was 25 minutes away from my location. So i called him to ask him where he was. This is 1:31 pm when i called. He said hes right around the corner. When i called...
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V
veerendragupta2
from Pune, Maharashtra
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toll in pune is charged twice

Address:Pune, Maharashtra, 411014
Website:help.uber.com

In pune there are multiple tolls of pune cantt. If you pay at one toll, the same receipt works for next toll booths but uber is charging for all the tolls.
Thats a big issue!! If 15000 people are travelling on such routes they are charging 4.5 lacs/ day which is a big scam!!

I came to know about it yesterday when i saw my trip receipt yesterday. When i raised the complaint saying it is happening for all the trips i...
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S
Sakshi Kichlu
from Noida, Uttar Pradesh
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the broke in midway

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

I was taking this particular uber ride and the car broke in midway and inwillingly i had to pay the driver an amount of 100 rs. Next i book another ride and driver denies to come also i tell him to cancel the ride he doesnt and hence i am charged another 50rs for cancelling the trip which i did not. I book another cab he also drops me 500ms away from my destination....
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J
Jayendra Dave
from Ahmedabad, Gujarat
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non performing of services after booking uber ride

Address:380060

After booking & confirmation for uber rides the driver kept us waiting for 20 mins, didn't respond to our call & terminated the trip without which my scheduled train from ahmedabad with confirmed reservations was about to be missed putting me & my wife in deep trouble. This happened to 2nd time in this month. Once it happened in pune & 2nd time on 22nd aug early morning 5 am while i booked uber. Request you to deregister such uber drivers...
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N
Nitikas
from Chandigarh, Chandigarh
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charging about 50% more than what was shown as estimate

I undertook a trip today in uber and when i booked the trip i was shown 800 something rupees as the estimated fare and when i compared it with ola's 1000 something rupees, i opted for uber for being more reasonable but when the trip ended 1218 rupees we're deducted from my paytm account. That's unfortunate and unacceptable practice o[censored]ber and there was no intimation of the revised fare before starting the trip as well so that one can rethink....
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