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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 115

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Address:560076

My name is srinivas prasad. My mobile no [protected]. Once i had booked a uber cab a month before and the cab driver accepted my booking call for a ride. But there was a difference between my shown waiting time and actual time it showed after the booking is done. So i cancelled it hence there was a more than 30 minutes waiting time..! Because of this they have blocked my booking and they are not at all customer friendly as i am not getting...
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S
Sakshipriyanka jha
from Bengaluru, Karnataka
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eve teasing

I work in bangalore and usually walk back to home after work (Address and company to be kept anonymous for safety reasons). Today was like any other day untill i became a victim of eve teasing by a uber driver, who not only made vulgar expressions but also followed me till i reached home.

I hope you understand the gravity of the situation and take action accordingly. So far uber has served me well but i will never have trust...
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M
Meheli Chakraborty
from Kolkata, West Bengal
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harassment by driver

Address:110078

I booked a pool to gurgaon. Driver arrives at the doorstep and I board the cab, he started the trip and then denies the location. He asked me to get down of the cab. He first questioned if it was a pool and then he denied the location. I took his cab ownerz number from him and recorded the entire converstion. These ### they deny gurgaon location right on face and uber is a ### to do nothing. I will post this with the recording in fb and other...
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Address:Pune, Maharashtra, 411057
Website:help.uber.com

Location: Jare-Patil Complex, Hedgewar Path, Adinath Colony, Rahatani, Pune, Maharashtra 411017

Contact number found on Google: [protected],[protected]

On 18th of June, 2018, I had booked an Uber Pool from Sangria Megapolis, Phase 3, Hinjewadi to Anmol Residency, Kaspate Wasti at 7.56 pm.
The ride was completed successfully at around 9 pm with no issues.
The next morning while leaving for office...
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D
Dpb1310
from Bengaluru, Karnataka
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driver cancelled the trip after getting ride confirmation

Address:North 24 Parganas, West Bengal, 700136

On 24th June, 2018, I have booked a uber pool for the seat of two around 8.13 PM. The Driver arrived and was waiting for us to come. We were just about to open the doors of the car, the drive drove the car without picking up. Later on I checked, he cancelled the trip. I called him in his contact no. & asked why you cancelled & Wasted our time. He was not guilty and said I waited too very long which is not right. I want such drivers to get...
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Address:New Delhi, Delhi

I was booked a ride by uber on 24/06/2018 at 5.57 pm for main road nathu pura to gulabi bagh. The ride accepted by the driver, muni, maruti suzuki wagon r. I contact the driver first time and he replied that i am on the way you wait. I wait 30 minutes and contact again then he refused to pick up and cancelled my ride. He harassed me till 30 minutes. Action be taken against the above said uber driver and ride cancellation charges paid to me....
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I saleem gudgeri booked your cab from jaipur airport to surabhi hotel ajmer... Driver name arjun lal vehicle no. Rj14 td 2539 phone no. [protected]total amount to be paid was showing rs. 1499/- it's inclusive of all the toll amount. But driver arjun lal suddenly stopped at toll gate and forced me to pay the toll amount or else thretened me to get down from the car that to middle of the road i have paid rs. 180/-. At toll gate.

It's...
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C
C R Madhu JTO MPLS
from Raia, Goa
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unable to download tax invoice

Address:560005

I am c r madhu working in bangalore. I took one ride from jeevanahalli, cox town to bangalore international airport on 25/04/2018, 02.18 pm and paid rs 980 for the trip. But now, i am unable to download the tax invoice for the trip. When i tried in the app, it is advising to visit riders. Uber.com and the website send notification to my uber app, but i didn't received anything in my app. So please provide tax invoice for the trip done on...
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V
vilasitha bharatula
from Hyderabad, Telangana
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ride not done by me

Address:Hyderabad, Andhra Pradesh, 500047

I booked a ride from malkajgiri to yapral in hyderabad. When contacted, driver was arriving, but suddenly i received message that i completed my ride which i did not take at all. This is the way uber is providing services. No apologies nor any info regarding cancellation of ride nor reporting that the driver cannot accept the ride. We had to wait for which we had suffered medical issue of our dear ones. How will u resolve this issue and assure...
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J
Jalesdeen Remington
from Muluppilagadu, Kerala
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uber charged me for a travel which they didn't provide

Address:560066

I booked a uber taxi on 23rd june to go kjm railway station from whitefield, hagadur. I called uber driver multiple times to check and confirm his current location as i need to go station to catch train. Uber taxi driver was telling me that he is on the way to pick me. But he didn't pick me and charged me the travel cost, which i didn't use. I took a separate costliest auto to go kjm as it was already late. Kindly take necessary action and...
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D
debasisha
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extra charges on uber ride

Address:560055

Hello,
I have a ride on 23rd june 2018 to airport, for which bill was 782... And the driver forced us to pay toll charge which is 85/-.. And claim that amount from uber... Now uber is telling they dont care about this situation and they dont have to give the bill also... So frankly if there is a solution is present for this problem, then it can be done by uber... But they refused......
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R
r jambunathan
from Kovilpatti, Tamil Nadu
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wrong cancellation charges

Address:Chennai, Tamil Nadu, 600116
Website:uber .com

I booked a ride on 15/06/18 at 13.25 pm from ny home where i have been residing for the last 13 years which i was forced to cancel due to driver's fault and gps problem.

I applied for refund of cancellation charges on that day itself.

Uber credits of rs 30/ is displayed in my app.

What does this mean.

The above amount of rs 30 is still showing as outstanding payment
Which...
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P
Premanand87
from Chennai, Tamil Nadu
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taxi driver complaint

Address:600098
Website:Uber

Dear all

This is my complaint regarding the poor service and rude and bad behavioural issue of your driver
Are you employing drivers or goons as your driver
Last night i had booked a cab from chennai airport and following instance had happened :
1 on the airport entrance itself he had fight with another driver
2 rash and poor driving
3 my bill amt came up to rs 572 when i had given rs 600...
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S
suneel0330
from Delhi, Delhi
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lost mobile in uber cab dt 21.06.18

Address:110089

I booked an uber cab on dt 21.06.18 about 3.30 pm from ubi delhi cantt to rohini east metro it was a white wagon r regn no. 8067. Can drop me at rohini east metro about 4 pm but i forget my mobile in cab which was in cover, cover contains my debit cards, voter id card and 3 cheques & some other important papers. I give a call on my mob. No from home which was picked by driver & he confirm that my mob is with him. He asked me to collect that...
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V
Vikash Kr Dubey
from Hyderabad, Telangana
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women safety in uber cabs

Address:Kolkata, West Bengal

My wife travelling alone in the cab on 23rd june 2018 at around 1330 hrs felt unsafe by the act by driver named ram... The issue was reported to uber representative and she mentioned that action will be taken but will not be disclosed to the user... Is that the right policy where action is not informed to the user... What is the surety that the action has been taken at all or not?
Pathetic service and terrible behavior towards safety...
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R
rampur1987
from Gorakhpur, Uttar Pradesh
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extra fare imposed

Address:91
Website:www.uber.com/en-IN

Dear Concern,
I am Ajay, and I use to take uber services for my transportation. But each time they impose extra fare than the decided amount. Even for their own mistakes, viz their driver didn´t pick the phone, they impose the fine on customer and deduct the amount . Today Again I took the Uber Service, as I have to visit from Gurgaon sec 17 - sec 69..The showed price on uber app was 99 rs but when I reached to destination, they...
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K
karthik2010
from Delhi, Delhi
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overcharging due to gps malfunction

Address:New Delhi, Delhi, 110029

I have an issue with an uber ride that i took on the 14th of may 2018 which is still unresolved after multiple email exchanges with uber representatives through my app.

I took an uber ride (In delhi) on the 14th of may for a cash payment trip which was contracted initially at a fare of 66.30 (After a 50 inr discount offer), which was later revised on my app to 80.84, which i have paid in cash to the driver.
Due to a...
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N
Nupur Sharma (सोऽहम्)
from Srinagar, Uttarakhand
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unsafe ride with uber drivers

Address:New Delhi, Delhi, 110032

Maruti suzuki swift dzire
Dl1z6991
Driver, rajan
[protected]

Yesterday night 21-jun-18, i had booked
The cab for my mother and her friend with a kid from new delhi terminal 1d airport to the destination shahdara metro station. The driver was very rude to them, firstly he called them too far and didn't come to the uber/ola cab lane. Two ladies at the mid night with one small kid was walking towards...
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H
Harsh141993
from Delhi, Delhi
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cancellation fees 21st june

Address:Gurgaon, Haryana, 120001
Website:Uber.in

Today I booked a cab and their driver refused to take up the trip and nor did he cancelled it. Now uber has charged me with cancellation fees stating wastage of time.

Their driver wasted my 25 minutes and now I have missed my bus. How do they compensate my value of time.

I am attaching the screenshots of booking when driver denied the duty and refused to cancel it. He cancelled it after coming to my location...
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J
Jhalak Patnaik
from Bengaluru, Karnataka
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complaint regarding extra fare paid on my airport trip

Address:560037
Website:www.uber.com

Hi,

I would like to bring it to your notice that i have been misbehaved and asked extra money from one of your drivers. Below are the details -

Registered mobile number - [protected]
Complaint about the ride on - jun 19, 2018
Fare shown - 983.72
Payment mode chosen - debit card

During my ride with uber to bangalore airport, the driver asked for extra money (Toll fare of rs...
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