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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 116

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S
shanh
from Chennai, Tamil Nadu
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overcharged ride

Today morning i have booked uber pool around 8 am. While booking it's shows rs 89. I was waited for driver more than half n hr. At last he reached. After arriving my place the ride and show rs 173. How it's possible. I want my balance amount. U can see my trip history. Max i wl go less than rs100. This time they have more than i expect. I need my mny....
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A
Abhimanyu Shukla
from Delhi, Delhi
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taxi driver unprofessional

Address:New Delhi, Delhi

Driver kept waiting at ladosarai (3-4kms away) from my pickup point mehrauli for more than half an hour, so that i cancel the ride myself and pay the fine..
I booked at 10.08am but kept waiting till 10.40am

When i called him, he said behen ke lode i am at ladosarai... When i told him that i will complaint, then he transferred the ride to a different one..

So cheap and this is outrageous.....
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F
flames 9545
from Bengaluru, Karnataka
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uber trip payment refund issues

I have 2 different issues with uber:
issue #1: i booked a uber pool ride on 27/may/2018 at 2:02 pm which is rs.69.52 money was deducted from my uber linked bank account, but the driver named: timmareddy did not come for my pickup, but he has started the trip and ended in his desired location and charged me rs.23.78, when i complained this on uber app they have made a fare alteration, it appeared as rs.0.00 in the app for this trip....
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K
Kriti1179
from Noida, Uttar Pradesh
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too high fare deducted

I took trip on 13th June for less than 5km journey and it was Uber go with Delhi NCR pass.. so it should charge around 79rs . But driver did not stop the trip once I get down at my drop off location and around after 4 hours, I received message of 1258 rs deduction from my Paytm account..

I have raised help request in Uber app.. but they are too slow to respond.. after 2 days, replied with they will review.. that’s it .. now...
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V
Vrejesh
from Mumbai, Maharashtra
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uber xli cheating drivers

Address:Mumbai City, Maharashtra
Website:www.uberpartner.com

I have taken vehicle on rent from uber, but on various days they put my account offline on hold for unnecessary reasons and imposing rent on vehicle for the days they have kept me offline.

The office staff also provides wrong contact details of what's up for us to make payment and sending screenshot of payment details to uber number, but the numbers provided are fake, so that they can delay payment receiving process for them...
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H
harkiran sharma
from Delhi, Delhi
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complaint done on 7th may 2018

On 7thmay i had booked an uber cab for going to office as usual. I was shown a fare of rs254 but on completion of ride i was charged a fare of rs.485. I wrote to uber as this had happened earlier also. But they have just one reply that the gps route was not followed. But that is not true. I have never asked the driver to not follow the gps route. And we go to office by the same route everyday. If the gps was not followed did the driver dream...
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C
chakiath
from Krishnagiri, Tamil Nadu
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rash driving of a uber car driver hit my car and caused damage

It was on june 6 2018 at 12:51 pm in st. John’s medical college hospital - bangalore, a uber car came behind and hit our car damaging our car’s rear right side including tail lamp (My pregnant daughter was inside the car). When we stopped the driver and enquired him he behaved rudely and challenged us to take action against him and drove away. The hospital security was there to witness this incident. The purpose of this complaint is to...
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R
Roshi Ag
from Bhusawal, Maharashtra
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trip overcharged

I took a taxi ride on 16/06/2018, for which fare shown was 386 but at the end of trip amount payable was 480, when I checked the receipt, I was charged 94 Rs. for toll. This toll route wasn't suggested by GPS neither by me. Also Driver took just 1 toll receipt and as the tolls were at close vicinity, the same toll receipt was applicable everywhere. Even after having multiple conversations with Uber Customer care, no satisfactory response...
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A
Aditi Gokhale
from Delhi, Delhi
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charged for a trip not taken

Address:560071
Website:www.uber.com

I use gokhale.[protected]@gmail.com as my login.
On Friday 8th June 2018, I was charged INR378 for a trip I never took. The distance (pick and drop) is absolutely off guard from where I was during that time. I did not board that cab neither do I know anything about it. That service was never rendered by me.
I have been writing to Uber help section of the app since the day of the occurrence but there is bare minimum response from...
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A
abhijitpattnaik02
from Bengaluru, Karnataka
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unrealistic charges made by uber

Address:Bangalore, Karnataka, 560016
Website:www.uber.com

I had made a pre-booking of uber cab from mahadevpura to Covance(Shivajinagar) which is max upto 12 kms at 8:30 am, while pre-booking it showed me rougly around Rs190- 240.

But when i took the cab the driver asked me Rs 467 for a normal morning time.
Normally before 9 am nobody charges extra money.I have attached the screenshot as they never mention in the app how much they are charging and suddenly they charge with...
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C
chetnastar
from Delhi, Delhi
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overcharged on flat fare

Address:Gautam Buddh Nagar, Uttar Pradesh

I took a uber on june 11, 2018 frm sector 110, noida to city centre metro station under my flat fare of rs 99. The driver took only a route shown by google. Neither i told him to change the route nor he de-routed himself but when he completed the duty the increased fare of rs 144 was deducted from my paytm account.

I have immediately complained to uber through their app and also attached screenshots for route and fare screen...
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Address:Gurgaon, Haryana, 122101
Website:www.uber.com

Hello,

My name is himanhu joshi, i am using uber by my mobile number [protected]
I am using uber from past 3 years earlier user was so good for me but noe everytime whenever i am booking an uber ther are taking me outstanding amount which i never used.
Because os other service provider are not present in my location so user is only hope for me but noe they are doing cheating with me. They have taken 1000 ripeed...
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S
smriti.tandon
from Delhi, Delhi
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I forget my mobile phone in uber cab.

Address:New Delhi, Delhi, 110075
Website:uber

I had booked a uber cab on 15/06/18 from dlf cyber hub to dwarka sector 7. I started our journey at 10 pm. While i was doing payment i kept my mobile on seat after leave cab, i realised i forget my mobile phone. However, my phone one plus 5 black colour left in the car, after that my phone gone switch off and not reachable. Moreover, unable to contact cab driver too. Kindly help me in finding my cellphone and do enquiry to cab driver....
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M
Mys18
from Bengaluru, Karnataka
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no concern about cab customers, no support

I took uber taxi from kempegowda international airport to hsr layout in bangalore on the 23.05.18. I had taken my family members uber registration as i did not have at that point in time. The driver seemingly helpful at that time, put all my luggage inside the cab and when we reached our venue, kept my luggage out of the cab.in the process he has deliberately not kept one item. Due to my journey exhaustion at that time, i noticed the missing...
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K
Kumari123india
from Pune, Maharashtra
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bad service uber

Address:500037

I have booked the cab on 13 june at evening at 4 o clock from rajivgurha kalpan, jagathgirigutta to bahadurpally techmahindra hyderabad. I have boarded the cab exact at after 4 min the driver was waiting ones i have boarded the cab he cancelled the my trip & was not at all professional with me sorry to say this uber service after that i have booked again & he got the same 7 i have been charges extra 20 rupee first i have booked in 119 rupee...
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Tulsi Acharya
from Rajkot, Gujarat
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I want to complain about the negligence of drivers

Address:Khordha, Odisha, 751015

I booked the cab he said it will take time as he is completing a trip, so i asked him to cancel and the he call reaching location that we didn't call him. You need to stop the service of driver accepting being in another ride. Tge drivers are behaving very adamand and need to learn to atleast please their clients. Totally unsatisfied with uber service. Never going to use it and suggest people not to use it too. Mend your method please...
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K
Kbandyo
from Mumbai, Maharashtra
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driver behavior is not proper

Address:Mumbai City, Maharashtra, 400053
Website:help.uber.com

15/06/18
Time 20:28
I booked a uber cab from mumbai andheri west going to kharghar on around 18:30
And start the trip around after 10min when cab is come in to my place. So driver react on me very rudely. After some time i told him to stop a place for 5 min i have a small work i there. Then he spoke to me very loudly with slang language.
Driver name is namdev dalvi
Car model is toyota etios
Car...
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D
daisyiscool
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charged exorbitantly

Address:560103

We booked the cab one day in advance and still we were charged 2.6x of the regular fare. As this was intimated to 1 minute before the arrival of the cab, i didnot have any option but to accept the unnecessary and exorbitant amount. 3200 for airport is no way justified. I tried reaching them in twitter but it has been more than 25 days i dint get any response from their side....
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M
Monia bitra
from Mumbai, Maharashtra
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product left in uber

On 12th june i took an uber from sewri to goregaon west at around 12noon i by mistake left my puma shoes and puma backpack in d boot, it was a white accent car, i don't remember the car number, tried to call him on the number he had called me from that is [protected] but he is just not answering in fact for one day he had also kept his phone switched off, it seems he has no intentions of returning my stuff, need you'll to intervene and...
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Address:New Delhi, Delhi, 110059
Website:Uber

I have booked a taxi from pacific mall tagore garden delhi on wednesday 13th june @10:20 pm. The fare shown was rs 58. Firstly the driver asked us to walk to the other gate of the mall. Than after reaching the destination he asked for rs135, but my phone was showing fare was 58 which was deducted through my credit in the app. So no cash should be paid. I informed him the same, but he told me uber app is faulty, it's not showing the correct...
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