Uber India Complaints & Reviews

Location: Jare-Patil Complex, Hedgewar Path, Adinath Colony, Rahatani, Pune, Maharashtra 411017

Contact number found on Google: [protected],[protected]

On 18th of June, 2018, I had booked an Uber Pool from Sangria Megapolis, Phase 3, Hinjewadi to Anmol Residency, Kaspate Wasti at 7.56 pm.
The ride was completed successfully at around 9 pm with no issues.
The next morning while leaving for office...

On 24th June, 2018, I have booked a uber pool for the seat of two around 8.13 PM. The Driver arrived and was waiting for us to come. We were just about to open the doors of the car, the drive drove the car without picking up. Later on I checked, he cancelled the trip. I called him in his contact no. & asked why you cancelled & Wasted our time. He was not guilty and said I waited too very long which is not right. I want such drivers to get penalized. I think uber has some rules & policies for drivers and the car owners. I would request Uber to take necessary actions in this so that such drivers cannot harrash in such manner. My point of view is not getting the cancellation fee reimbursed if deducted from the client, its about the time consumed in waiting for the cab & reaching the destination. We rely on uber for its best services. This is the second instance I am facing with Uber. If this continues in future, sooner or later we will loose faith from Uber Cab Services.

I was booked a ride by uber on 24/06/2018 at 5.57 pm for main road nathu pura to gulabi bagh. The ride accepted by the driver, muni, maruti suzuki wagon r. I contact the driver first time and he replied that i am on the way you wait. I wait 30 minutes and contact again then he refused to pick up and cancelled my ride. He harassed me till 30 minutes. Action be taken against the above said uber driver and ride cancellation charges paid to me.

I saleem gudgeri booked your cab from jaipur airport to surabhi hotel ajmer... Driver name arjun lal vehicle no. Rj14 td 2539 phone no. [protected]total amount to be paid was showing rs. 1499/- it's inclusive of all the toll amount. But driver arjun lal suddenly stopped at toll gate and forced me to pay the toll amount or else thretened me to get down from the car that to middle of the road i have paid rs. 180/-. At toll gate.

It's clearly mentioned that amount which is quoted by uber is inclusive of all tolls.

It's a very bad experience to travel in uber in jaipur rajasthan.

I would really appreciate if your team look in to this matter..
Drivers are harassing passengers... Because they know uber management will never ask them about it.

Please take it seriously and inquire the same.

Saleem gudgeri
[protected]

I am c r madhu working in bangalore. I took one ride from jeevanahalli, cox town to bangalore international airport on 25/04/2018, 02.18 pm and paid rs 980 for the trip. But now, i am unable to download the tax invoice for the trip. When i tried in the app, it is advising to visit riders. Uber.com and the website send notification to my uber app, but i didn't received anything in my app. So please provide tax invoice for the trip done on...

I booked a ride from malkajgiri to yapral in hyderabad. When contacted, driver was arriving, but suddenly i received message that i completed my ride which i did not take at all. This is the way uber is providing services. No apologies nor any info regarding cancellation of ride nor reporting that the driver cannot accept the ride. We had to wait for which we had suffered medical issue of our dear ones. How will u resolve this issue and assure us that further that such issues do not happen.

I booked a uber taxi on 23rd june to go kjm railway station from whitefield, hagadur. I called uber driver multiple times to check and confirm his current location as i need to go station to catch train. Uber taxi driver was telling me that he is on the way to pick me. But he didn't pick me and charged me the travel cost, which i didn't use. I took a separate costliest auto to go kjm as it was already late. Kindly take necessary action and provide the necessary compensation as it hurted me a lot.

The

Hello,
I have a ride on 23rd june 2018 to airport, for which bill was 782... And the driver forced us to pay toll charge which is 85/-.. And claim that amount from uber... Now uber is telling they dont care about this situation and they dont have to give the bill also... So frankly if there is a solution is present for this problem, then it can be done by uber... But they refused...

I booked a ride on 15/06/18 at 13.25 pm from ny home where i have been residing for the last 13 years which i was forced to cancel due to driver's fault and gps problem.

I applied for refund of cancellation charges on that day itself.

Uber credits of rs 30/ is displayed in my app.

What does this mean.

The above amount of rs 30 is still showing as outstanding payment
Which is to be paid
Pl arrange to withdraw this to enable to book another ride without due amount.
Kindly do the needful

Dear all

This is my complaint regarding the poor service and rude and bad behavioural issue of your driver
Are you employing drivers or goons as your driver
Last night i had booked a cab from chennai airport and following instance had happened :
1 on the airport entrance itself he had fight with another driver
2 rash and poor driving
3 my bill amt came up to rs 572 when i had given rs 600 he has not provided the change and rather argued in bloody hell roadish language like a goon we left him as it was night 1 am
But this shows as ubers past history of providing drivers or criminals your poor qualities of service
I urge you to take severe action against driver or otherwise i will take this complaint to next level
Driver detail in following attachment

I booked an uber cab on dt 21.06.18 about 3.30 pm from ubi delhi cantt to rohini east metro it was a white wagon r regn no. 8067. Can drop me at rohini east metro about 4 pm but i forget my mobile in cab which was in cover, cover contains my debit cards, voter id card and 3 cheques & some other important papers. I give a call on my mob. No from home which was picked by driver & he confirm that my mob is with him. He asked me to collect that from madhuban chowk. When i reach madhuban chowk driver was not there.
Kindly help me to get back my mobile.
Thanks & regards
Suneel kumar
H-4/56, sector 16, rohini, delhi 110089
Mob. No. [protected], [protected]

My wife travelling alone in the cab on 23rd june 2018 at around 1330 hrs felt unsafe by the act by driver named ram... The issue was reported to uber representative and she mentioned that action will be taken but will not be disclosed to the user... Is that the right policy where action is not informed to the user... What is the surety that the action has been taken at all or not?
Pathetic service and terrible behavior towards safety of women.

Dear Concern,
I am Ajay, and I use to take uber services for my transportation. But each time they impose extra fare than the decided amount. Even for their own mistakes, viz their driver didn´t pick the phone, they impose the fine on customer and deduct the amount . Today Again I took the Uber Service, as I have to visit from Gurgaon sec 17 - sec 69..The showed price on uber app was 99 rs but when I reached to destination, they charge me 223 rs ...Sir I am really feel cheated because they always do the same thing, My registered no with Uber App is +91-[protected]...Kindly take the necessary action
Apart there Grievance redressal id is also not accepting the complaint of customers, and they have not mentioned either their head offices contact details and email id...How could we reach to them..
Hope a sound action from your kind end..
Melhores Cumprimentos,

Warm Regards

Ajay Singh

Mobile: +91-[protected], [protected]

https://www.linkedin.com/in/s-singh[protected]/

I have an issue with an uber ride that i took on the 14th of may 2018 which is still unresolved after multiple email exchanges with uber representatives through my app.

I took an uber ride (In delhi) on the 14th of may for a cash payment trip which was contracted initially at a fare of 66.30 (After a 50 inr discount offer), which was later revised on my app to 80.84, which i have paid in cash to the driver.
Due to a glitch in the uber system (As admitted to by the uber representative in emails) the fare was increased to inr 694! There were no delays or undue traffic during the trip. The details of the trip and screenshots of the prices were provided to uber representatives.

I have had multiple email exchanges with uber representatives to no avail. My last communication with a representative over 5 weeks ago promised that this issue would be looked into by "experts", but have had no communication since.

Maruti suzuki swift dzire
Dl1z6991
Driver, rajan
[protected]

Yesterday night 21-jun-18, i had booked
The cab for my mother and her friend with a kid from new delhi terminal 1d airport to the destination shahdara metro station. The driver was very rude to them, firstly he called them too far and didn't come to the uber/ola cab lane. Two ladies at the mid night with one small kid was walking towards the driver with big heavy luggages. Is this the professionalism you teach to your drivers?? This how they behave with ladies?? He didn't even allow them to keep their luggages in the car boot and they came with keeping their luggages on their lap. This much uncomfort he has given to these ladies. Then after giving so much of discomfort he charged double the surcharge from them started fighting with the ladies coz wen we booked the cab the amount was showing rs.560 but he was charging rs.850 and that too cash. He also mentioned "meri toh police k sath bhi setting hai isiliye mai andar cab lane mei nahi aata bahar hi rehta hu".
I must say uber is very unsafe since having such rude criminal kind of drivers. Some legal action should be taken against uber and it's drivers. Please return back the extra charge he has taken from my family since he has not even dropped them safely and comfortably at home in fact caused lot of pain to them. And sue this driver else i ll file legal action against this driver and uber both. Learn to respect women and make your drivers learn too if you can't then we know much better how to make you guys learn to respect us.

Today I booked a cab and their driver refused to take up the trip and nor did he cancelled it. Now uber has charged me with cancellation fees stating wastage of time.

Their driver wasted my 25 minutes and now I have missed my bus. How do they compensate my value of time.

I am attaching the screenshots of booking when driver denied the duty and refused to cancel it. He cancelled it after coming to my location and moving ahead of it and waiting at distant location. Please have a look at clock time.

Hi,

I would like to bring it to your notice that i have been misbehaved and asked extra money from one of your drivers. Below are the details -

Registered mobile number - [protected]
Complaint about the ride on - jun 19, 2018
Fare shown - 983.72
Payment mode chosen - debit card

During my ride with uber to bangalore airport, the driver asked for extra money (Toll fare of rs 85 cash) on the toll gate. He even shouted at me to give the money. I was scared that he might hit me if i deny him the money. So i gave him the money. He mentioned that everyone gives the toll fare over and above the cab fare.

To my dismay, i saw that the bill had toll fare as well included. I complaint about this using the mobile app but they suggested to let it go without resolving the issue. Is this the expected behaviour o[censored]ber. I have been a long time commuter by uber but now i am doubtful if i will ever use uber for my transportation.

Please let me know if you would like to resolve it or you just want me to forget my money.

Hoping for a quick response.

Regards,
Jhalak

Today morning i have booked uber pool around 8 am. While booking it's shows rs 89. I was waited for driver more than half n hr. At last he reached. After arriving my place the ride and show rs 173. How it's possible. I want my balance amount. U can see my trip history. Max i wl go less than rs100. This time they have more than i expect. I need my mny.

Driver kept waiting at ladosarai (3-4kms away) from my pickup point mehrauli for more than half an hour, so that i cancel the ride myself and pay the fine..
I booked at 10.08am but kept waiting till 10.40am

When i called him, he said behen ke lode i am at ladosarai... When i told him that i will complaint, then he transferred the ride to a different one..

So cheap and this is outrageous..

I have 2 different issues with uber:
issue #1: i booked a uber pool ride on 27/may/2018 at 2:02 pm which is rs.69.52 money was deducted from my uber linked bank account, but the driver named: timmareddy did not come for my pickup, but he has started the trip and ended in his desired location and charged me rs.23.78, when i complained this on uber app they have made a fare alteration, it appeared as rs.0.00 in the app for this trip. But this money of rs.69.52 is not refunded to me as on date. Following this i have made several complaints on uber app with proof of deduction with bank statement, following this an agent got back to me to say the proof was not enough, i asked what do they want, but no one got back to me even after several attempts. I demand a refund of rs.69.52 for this non used trip.

Issue #2: i took a uber pool trip on 03/june/2018 at 2:11pm was trying to make a payment through paytm but it did not go through, hence paid from my uber linked master card bank account of rs.69.52. This payment is not updated in the app as on date, this trip shows as outstanding and i'm not able to book next ride, app says to pay again. I have made several attempts through uber app giving them the proof of deduction through my bank statment, as on date today it stands unresolved. I need this payment to be updated in their accounts.

Kamal kumar, +[protected]