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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
Complaints 5904
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Uber India reviews & complaints page 118

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S
Shilpa Upreja
from Nagaur, Rajasthan
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driver abusing lady passengers in front of their kids

Address:New Delhi, Delhi, 110092
Website:www.uber.com

My two sisters and bhabhi along with their kids booked a cab from shakarpur mother dairy road to noida sector 38 at 12:24 pm, the car was swift dzire, driver name was ram. One of the kids was sitting in front seat and tried to turn the ac air direction towards himself. With this driver started saying that tumhara baccha badtameez hai, kaisi shiksha di hai aapne ise. When my sister confronted the driver for his language. He started abusing...
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Kitche
from Hyderabad, Telangana
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account blocked by uber app

Address:560013

In my account about Rs 600/- and odd was there after which I took a ride costing about Rs 500/-. Subsequently, when I tried to book, the app did not allow me saying that there is only Rs 150/- and odd is balance and that I need to deposit more. I deposited Rs 1000/- more but now my account shows 0 balance and is neither allowing to book any further rides nor is showing any balance in my account. I can neither see the rides taken in the past...
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Shuchi Mittal
from Raipur, Chhattisgarh
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regarding price and driver behaviour

First complaint is regarding price, watever fares they show always increase fare in between on going trip and collect unnecessary fare. Uf driver cancel the trip then also they charge from the customer.
Second the behaviour of driver is cery bad. M goin to peenya metro station from jayanagar, driver wants to take wrong route and wen i asked that he misbehaved with me in terms of shouting and showed arrogance. If this is the type of...
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Kausik Khanra
from Kolkata, West Bengal
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driver cancelled the ride and charged for cancellation fee

Address:Kolkata, West Bengal, 700078
Website:Www.uber.com

Today morning booked a uber cab from my home Nivedita sarani, Haltu 700078 to PTS kolkata. Driver accep8and came for pick up. Suddenly noticed he drove away and later cancelled it . I am being charger for a outstanding of 47 rupees .

My question is when I have not cancelled the ride and not even travelled how can I am being charger for this .

I don't have the can no but here is the driver phone no, such a disgusting...
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Bruce Samuel
from Mysore, Karnataka
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my pebble blue colour bluetooth

Address:Bangalore, Karnataka, 560094

This Driver his name is Hanuman Reddy... Has a Maruthi Suzuki Swift Dzire... Has not returned My Bluetooth Headphones since 1 month... He is just cutting my call.. and is not willing to return the Bluetooth headphones back. Please do return it... I'm staying in Dollars colony, 5th Main 8th cross, house number 452. I'm the Grandson of Mr. Mohan Singh (High Court Judge/Member of Judiciary Justice)...
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Prutha Patel
from Mumbai, Maharashtra
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suspected overcharging on trip to airport drop.

Address:Bangalore, Karnataka

On 6th june 2018, i booked uber cab for airport drop from marriot hotel, whitefield, bengaluru to kempegowda airport in evening at about 6.15
The driver charged rs.874.00, saying that for airport drop return charges are collected.
Upon asking for receipt, he very re, uctantly gave a receipt from booklet which bore following name and address - b&b tours &travel, raghuvanahalli, 482, 15th cross, balaji layout, kanakapur main rd.,...
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Kushal Merchant
from Mumbai, Maharashtra
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most disgusting company ever

Address:Mumbai City, Maharashtra, 400017

I have had the worst experience with uber and will never recommend anybody to use your services your drivers are unprofessional and have zero customer value this is the most disgusting experience a person can have waiting one hour for a cab. You should be ashamed to call yourself an international brand and should look into the matter with immediate effect...
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Hunar harjai
from Sangrur, Punjab
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bad behavior of driver

Address:Panchkula, Haryana, 134109

I am so sad. I have been harassed by 4 uber drivers now. I booked a cab from elante, chandigarh to sector 8, panchkula, haryana.
2 drivers accepted the ride. They then came near the location. “meet driver” was coming on my screen. They just stood at a distance for money. They told me on phone call that they will not go to panchkula. I told them to transfer or cancel the ride. They said just wait for 1 minute, ride will be transferred....
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bsgoud11
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount deducted without travelling

Address:Hyderabad, Andhra Pradesh, 500039
Website:www.uber.com/en-IN

I am a resident of hyderabad, i booked uber cab from hyd airport to uppal on 6th june 2018, 12:40am, it alloted driver narsimha with mahindra xylo (Ts12ua9273) and i tried to call him, he did not responded to my call and in few mins uber app showed me on trip, where i was still waiting at the parking lot for that cab, driver didn't pickup me at all and after few mins it deducted rs 809/- from my paytm wallet attached with uber, this is really...
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S
SrutiB123
from Mulki, Karnataka
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driver behavior in bangalore, karnataka

Address:560100
Website:Uber.in

I travel by uber everyday. 9 out of 10 times the drivers cancel the trip hearing the destination even though may be i have been waiting for more than 20 mins.
Most of the time, the drivers threaten me to stop the ride if i dont pay the toll fees though it is included in the trip fare.
Sometimes even asking the drivers to switch on the ac becomes a crime and they behave very rudely.
I have lodged multiple complaints...
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Adhityha
from Avinashi, Tamil Nadu
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over pricing.

Address:Chennai, Tamil Nadu, 600061

I had demanded for a cab for night travel beforehand in the evening.
First, the estimated amount to be paid was around 190-230. Then after sometime i checked, the price range was around 230-280 because of the demand during the time of travel. The driver reached almost at the right time. And the price to be paid was not visible during travel. I was not informed of a surge that big, or else i would have cancelled the cab. After reaching...
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Sowmya Kr
from Mumbai, Maharashtra
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exploiting activity by the company and the drivers

Address:Chennai, Tamil Nadu, 600040

Off-late it is a practice for the drivers to deny duty or intentionally delay for picking the cutsomer. The driver intentionally tries to avoid travel during peak hours, for short distances, and switch off the mobile phones when we try to reach them. But the company charges the customer for cancelling due to drivers' activity. I suggest that we can go back to traditional method of calling and booking rather than talking apps and cheating...
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Sainitarun
from Delhi, Delhi
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complaint for excessive charges and technical issue

Dear sir/madam,

I hire uber cab on 04.05.2018 from tishazari court to udyog nagar peeragarhi at the time of booking the fare which was showing there is rs.187 approx but at the time of dropping /closing of ride it was showing rs.304.05 which i paid through paytm but its still showing outstanding in my account due to technical error.
Kindly resolved my issue and return the excessive charged by you.

Regardsbr...
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Vijaysinh M Zala
from Vadodara, Gujarat
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charge for trip cancellation

Address:Ahmedabad, Gujarat

Today i have try to book uber cab twice.in first attempt i cancelled trip and accept penalty of rs 36.15 but second time when i tried at that time your driver ganesha cancelled trip his contact number [protected]. At that time those people are charging to me 36.15 rs in past i have paid twice without my mistake. They are not taking any action after complaining them....
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Abhiraj Pratap
from Kolkata, West Bengal
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overcharging for trip by driver

Address:New Delhi, Delhi, 110044
Website:Uber.com

On sunday 3-5-18 i took uber as i had to go to new delhi railway station and at that time i was having enough credits in my uber account for that trip. At the end of the trip total fare was 249 which was supposed to be paid by my credits and the same was deducted from my credits which i got to know later. But driver still asked me for cash rs. 250 which was paid by me as i had to board train and i was getting late.

After that...
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A
ayushs
from Mumbai, Maharashtra
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uber bangalore

Website:www.Uber.com

Pathetic service, 2 times in the past week drivers decided to deny duty after we boarded the cab and starting the trip. Reasons - too much traffic, knee pain.. Seriously?? They challenge us to go ahead and lodge any complaint we want, that no action would be taken anyways. Amazing!! First driver also had the audacity to start abusing a lady in kannada!...
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R
Rajeev63
from Mumbai, Maharashtra
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driver used bad words to a lady

Address:400089
Website:www.uber.com

The driver Sandeep mahadik car registration no.MH04HN 3853 m.no.[protected]
Using very bad language upon call made to him since was very late against estimated time
. I am personally of the opinion to make a police complain against this guy as I could not send my wife with such driver.please update me regarding your action on this driver ....
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R
Ramakrishnan Srivathsan
from Chennai, Tamil Nadu
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uber drivers are cheating the customers by collecting toll fee

Address:Chennai, Tamil Nadu, 600041
Website:www.uber.com/en-IN

Service provided: uber
Driver name: batsha
Traveled from sipcot - thalambar to thiruvanmaiyur, chennai, india
Date: june 1/2018 friday 12:57 pm
Car: tata indica

Driver instructed me to pay toll fee and claimed that uber india will reimburse that fee to my account.

When i send an email to uber india i have received the below response
Hi sri,
I’m sorry to hear that...
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A
Anushruti Sharma
from Gurgaon, Haryana
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overcharged because of driver taking long route

Address:160062

I was overcharged on my cash trip because driver took the longer route than that displayed by gps. The trip details are thursday 8:52pm.
I contacted uber supoort. No one resolved my query fro 2 days and then yesterday i told them i am filing complaint so they said that this is because the driver took the longer route. I don't see nay fault of mine to pay larger amount for the ride. I tis driver's mistake. He should be penalized. Instead...
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RiniB
from Hyderabad, Telangana
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wrongly charged of cancellation fee

Address:Hyderabad, Andhra Pradesh, 500034

Yesterday a uber driver refused to come near the pick up location and cancelled the trip. I have raised complaint immediately in uber support section on the app as uber has charged me with the cancellation fee when the driver cancelled the trip. I don't need uber credits amounting the same of the cancellation charge. Just release my debit card. Waive off the cancellation charge and release my card. When a card is selected as payment method...
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