Uber India Complaints & Reviews

I paid toll amount on request from driver while i was traveling from kalyan nagar to rajarajeswari college in uber via nice road on tuesday[30/05/2018]

Same fare is included in the receipt. I have approached help in app. However, uber customer care team is denying to refund extra amount charged and not responding.

Photo is attached herewith for detailed information...

To day i. E. On 3rd june 2018, i booked for a uber cab at secunderabad railway
Station from flatform 1 side, at 11.25 am to my home, 32 krantiharika apartments, huda complex, saroor nagar. Received a confirmation message for rs 211/-. One mr fahad was the driver and vehicle tata indica. No arrival time was indicated. After 10 minutes when i contacted the driver, the reply was "you can not have access to the number." after waiting...

— forwarded message —
From: bose electro acoustics
Date: sun, jun 3, 2018 at 2:50 pm
Subject: re: receipt for canceled trip on thursday evening
To: uber receipts

Dear sir / madam,

Very good afternoon!!!

Kindly note that thursday evening myself & my male colleague went to siddhivinayak mandir and while returning back from the temple too, we booked uber. The driver...

I booked a uber on 2/jun/2018 (Saturday evening around 7:50 pm). When uber reached at my location. Driver said to me to wait for 10 minutes as he was smoking. Driver was unprofessional so i cancelled the trip. And deducted 42 rup from my paytm account. This is redeculous. I want my money back asap.

Driver name-rahul
Taxi type-maruti suzuki wagon r
Taxi number-dl1rtb8092...

Have booked a uber today morning and waiting time was 8 mins but it took more than 30 mins to pick up.in the uber status it shows wait time as 3 mins but current time difference is 9 to 10 mins. Why are they displaying wrong timing and increase the wait time by holding the passenger. For 6 mins the time difference is 11 mins. For 5 mins the time difference is 12 mins and 3 mins the time difference is 9 mins. Do share only wright waiting time...

I had travelled through uber on sat 26 & sun 27 may 2018. On 26th i went from vasundhara gzb to faridabad, at gazipur toll driver escape from paying toll and drive fast and that toll includes in my fair. Aprox rs100 i paid excess.

On 27th may i came back form faridabad to vasundhara gzb.
Then on reaching vasundhara i wrongly paid excess rs.200 to driver, driver know that and 1-2 days he was ready to pay that amount to...

I paid toll amount on request from driver while i was traveling from majestic to electronic city in uber on tuesday[protected]

Same fare is included in the receipt. I have approached help in app. However, uber customer care team is denying to refund extra amount charged and not responding.

Uber registered contact number for more information on ride

[protected]
[protected]
br...

I had booked a uber trip from bhoomi diagnostics hsr layout to jinke park nanjamba agrahara kempegowda nagara bengalore on 1 june 2018 at around 5.38pm and the ride was booked with driver santosh vehicle number ka01af0896 who was near by but this driver has not at all reported at the pickup location and i tried to contact him but he rejected the call with out any humanity or at least he could have told that he can't pickup, but without any...

My previous trip is still showing as unpaid, although i have paid for the trip through cash as the upi option was not going through due to technical issues with the uber app. Now, when i try to book my next trip, it is asking me to pay for the old trip again through upi, which was the initially selected mode of payment. I have contacted the highly inefficient uber customer support about it through blog in the uber app, but they are not able...

Hi team,

Mentioned below are the details required for you to help me.

Registered mobile no. - +91 [protected]
The car was booked from bandra west to borivali east with a stop at jogeshwari (Accord equipments). There was an equipment i picked up from jogeshwari (Accord equipments). There was an equipment forgotten in the cab. Kindly help me speak with the driver or someone who could genuinely help. Have...

I took a an uber cab for a ride of about 10 kms on 31st of may, 2018. At the end of the trip, the driver's device displayed that the trip fare amounted to rs. 172. I paid the required amount but when i received the bill receipt in the uber app, it showed the trip fare amounted to rs. 152. I dont understand how did this difference of rs. 20 arise. When i complained uber via email i did not get any satisfactory response. They said that the...

Dear sir
I have a drive from kukreja hospital to my home at 19.02 through your company having driver mr. Mukesh vehicle maruti suzuki dzire.
As i am regular customer of your company from a long time, and till now i have not faced any problem from your side & willing to have a healthy relationship.
You driver was give me such a painfull service that i can't mentioned in words.
As you know i am comming from hospital...

I had taken a trip on 21st may 2018 at 3:58 pm from pottakuzhy road to cochin international airport. I was charged rs.445.52 for tge trip which i paid using tez app (Upi).
When i tried to book a cab the next day, i was asked to pay again. I had to pay it again as i wanted a cab for commuting urgently. This time i had paid using paytm. I raised a complaint in the uber app. The customer service agent replied asking me to attach the...

On 19th nay, i booked an auto at 9.00 pm from home to konankunte cross. The driver neither arrived nir received my call. Waiting for 20mts, when i cancelled the trip i was charged rs.42/- cancellation fee. When i sought help from uber app, the fee got cancelled and showed the same as credit
But for my surprise on 20th may, when i tried to nook the cab from home to yeshwantpur railway station, i was asked to pay the outstanding cancellation...

I paid toll fee for my driver on 30th may trip at nice road and then the toll charges were included in the final trip which was noticed later when we reviewed the receipt. When i reported to uber they informed that the payment was done outside of the uber payment method so they can't provide resolution. Why is this not indicated while booking when the trip has toll road in between, so that we are aware that we don't have to pay any toll?...

At the start of journey, my upfront fare was rs. 164/-, and journey happened as planned. However, when i opened app to book for going back, i noticed that previous journey is still on and driver didn't end the journey. I immediately cancelled but now there is an exorbitant outstanding fare of rs. 1183/-, which is not acceptable. I've been following up with customer care rigorously, but there is no response at all....

I called a cab to interface 7 (Malad west) on the 30th of may at around 3:43 pm to drop me to ashok nagar in marol andheri east. I inserted my card details to make the payment. The app showed the car would arrive in 7 minutes. I waited, the car never came, neither did the driver call me to inform me if we reached, suddenly the app shows that my trip has started, when i was still in office waiting for the car. The driver`s name is jagadeesh...

I would like to bring to notice that my wife (Sowmya sujir) booked a share uber cab today i. E. May 30, 2018, the cab was stuck in a jam in sarjapur outer ring road, the cab driver asked her to get down, when she said she would take action, he said he does not care and asked to get down. This is such an unsafe way of handling passengers (Especially lady passenger) to get down at 9:50 pm. The details of the driver are as given below.
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Today on 31st may 2018, around 10.05 am i booked cab & got confirmation that hyundai xcent (Driver name jagadeesh gaddikeri) will report to me within 18 minutes.

Within minutes, i get another message that cab will report to me around 10.55 am, that is post 55 minutes of the booking.

Seeing this message, i cancelled the booking for which uber deducted rs.76.15, with 1.4 times surge pricing, from my paytm account...

I have complained to uber regarding not able to book my uber ride, after changing my phone because the uber app says that your number is already in use. After complaing to uber 10 times in so many days nothing has happened. And there is noway to contact them. They say an agent will get in touch with you through eamil. But nothing happens. Toatally hopeless grievance solving mechanism.

Santosh khosla...