Uber India Complaints & Reviews

I have travelled in uber taxi in bangalore on 10-may-2018 to airport. Due to problem in the driver mobile the amount was shown as 23/-. Where as in my mobile it was shown as 874.20/- i paid the same 874.20/- by cash. Whereas the receipt i received was for inr 23/- then i approached the uber help to review the fare and issue me the update receipt. After few conversations, the same was agreed by helpdesk, that it was due to technical glitch....

I have been using uber any time. I have booked ride from mahipal pur to rajnagar part 2 palam colony new delhi-110077. As our mobile app fare show rs.99/- i have booked. But i am coming from mahipal to raj nagar part ii palam colony new delhi on 12.06.18at 10 pm. Your driver not accept rs. 100/- he saying rs. 200/- he is extra charge fare. I have completely stopped booking uber.

Shaina jain
[protected]...

I have been using uber regularly in hyderabad.in january or february your driver has not came in time after 45 minuits also he is not came to my place. So i have left the place and also i have not cancelled the ride. After that you have charged rs.47/- for cancellation of ride. That is not my fault that is drivers fault. Thatswhy that month onwards i have completely stopped booking uber. If you go through my history you will know my drives...

Yesterday i had booked a uber trip and asked the driver to stop enroute (Without any diversion) for few minutes (Less than 5 minutes). The driver refused to stop saying that they are not allowed to stop and continued driving. I asked what happens in cases of emergency and his reply even then the driver is not permitted to stop.

This is preposterous. I need uber's official confirmation on this to take this matter to the concerned...

For your kind information, the following points may please be noted and actions may be taken from your end.

1) more that 5 times, i paid an extra amount of rs30, the message comes to the driver as balance of the last ride or so.

2) from your side, many times, cab gets cancelled and you are charging extra (Rs 30) from the customer on the subsequent ride

3) the cab don't reach the customers destination...

I booked uber cab pb01 b 7147 maruti celerio.. driver name suneel.. i booked cab at 22 b.. i kept waiting for him.. firstly he didn't know any address though he had correct address as set by me.. he took 20 min to reach near my place then he picked up another person and didn't pick my cal and i was charged for no reason..
i donot want refund i want that he or such drivers should be treated in a way that they will not do such kind...

- 14th june 2018
- scheduled a trip to cantonment railway station between 12.30 to 12.45 and driver got scheduled at 12.30 only.
- that guy picks up the call and does not utter a word or talks, made more than 10 calls from different mobiles
- he did not come till 12.50 and then had to cancel the drive and uber is charging me for cancelling

This is the reason the drivers are not coming for the pickup. Very...

From past few times i have observed that uber is not following government rules. As they show all the prices upfront but they add extra payment after completing the trip and give a humiliating response when i contacted them. Non of their email is working i cannot call them. They use to add 2x times toll within delhi rides, airport departure rides and then refused they refund it because they are very much confident about indian law functioning...

I booked uber cab on 10th night first cab got booked spoke to driver and got the confirmation for pickup. After 10 mins driver called and informed that he won't come for pick up as boarding point is very far for him to come. Dover insisted to cancel the trip from my end. I informed about the cancellation charges in uber and asked driver to cancel from his end. Driver agreed and disconnected the call. But instead of cancelling the trip driver...

I booked a cab from yamuna vihar delhi to old faridabad guddu kachori bhandar at 13.06.2018 time 00.35 am it was a maruti ritz car rto number starting with hr55. I forgot my mobile in the cab and after 5 minuts it was swithed off by cab driver named suraj was driving this cab on id of sandeep. Now i am helpless. I strongly recommended that don, t use this type of cabs o[censored]ber
I think ola is much better then uber...

Hi,
I travel in uber using electonic city flyover (Paid toll). I always use the payment method as "paytm". All these days i was paying the toll fee and i wasn't charged. From past 2 trips i am charged toll fee from my paytm account though i have paid it in cash at toll.

The driver refuses to pay the toll hence we end up paying the toll for them. But uber deducts the toll again with extra charges (If toll is 45 inr,...

I travelled on 11 june 2018, from t3 to barakhamba road, i booked the trip through my mobile app, i paid 540/- for the ride, i feel some confusion made by driver, he saying his gps not working, i feel he charged more from me, one day before my friend taken uber from t2 to vaishali, and he paid only 480/- up to vaishali, my registerd mob no is [protected], hope you look in to the matter...

Today, i booked a shared cab and i am waiting for my cab. Then he called me and told me come to another side of the road and i did. When i reach the cab he step down and told me that luggage is not allowed in shared cab. I told him that one luggage is allowed but he denied and told me that dicky is jam and unable to open and forced me to cancel the cab. If this was the situation that must be mentioned in the app before ride so customer will...

I have booked a cab on 11th june 2018 at around 6:30 pm from kacheguda hindu cremetary to vanasthalipuram.

After a few mins driver named sandeep with phone number [protected]
Called me for the address, i told the correct address and after few mins he cancelled my trip for no reason.

I was not informed before he cancelled and my account was debited with rs.47

When i tried calling he again...

I travel in uber on may 19, 2018 morning from my home in gurugram to nizamuddin railway station. When i booked i was shown 441rs but when i reached the destination at railway station receipt i revised was of 564rs. Attach the screen shots.
Similar incident happen to me few days before on may 11, 2018 when i booked my cab it was showing 42 rs but when my trip ended it shows 68rs. Final receipt is attached. Initial receipt i dont have.br...

I booked an uber cab in chennai from t nagar to perungudi at about 10 30 am on june 11, 2018. When contacted first time driver said he was very near to me and pick me up shortly. After waiting for quite some time i tried to contact him, but he was only terminating the calls. To my surprise, on the map, i found out that he was going away from my place. I was forced to cancel the ride for which i will be charged for no fault of mine and i have...

Hello,

I have been having this constant issue o[censored]ber driver's demanding for the nice road toll charge. Though the toll was included as part of the total fare, the driver's have demanded the toll from me by cash. It is very sad that your driver's are not even aware that toll charges are inclusive in the fare.

Your customer support is highly disappointing and worse.in spite of my best efforts, you have just...

Dear sir/madam,

I booked an uberpool for my brother-in-law from ghaziabad to t2, delhi airport at 11:07 pm of 09-june-2018. After reaching the airport at 12:14 am of 10-june-2018, driver forced him to pay rs. 100 extra for toll charges, when he refused to pay, driver started arguing and abusing.

I tried to contact uber using their help section and posted the complaint on twitter too, but no response.
br...

When i was booking cab from noida sector 62 to vaishali i choosed paytm but due to balance lower then 350 i was not able to book cab so i choosed cash transaction and on ending trip i paid driver cash which was more then displayed fare as driver was not well acquinted with routes here all problem started firstly uber people have debited my paytm (Which is unethical and without my consent) that time my paytm account have no balance so i choosed...

Hi,

I took a uber ride from mg road metro station gurgaon yesterday night at around 2330hrs to laxman vihar phase 2. While de-board my mobile ([protected]/[protected],) slipped off from my pocket in car itself.

Please let me know how i could get cab & driver details to recover my mobile.
Cab driver name - santosh
Cab - tata zest 2890
Driver's home in etaah up

Please treat this...