Uber India Complaints & Reviews

I have taken uber on may 17, 2018 from noida city centre metro to sector 110 noida. It was booked under my flat fare pass of rs 99. The same route which has shown by google and taken by uber. I have booked under flat fare of rs 99 but when the chauffer completed the duty it is has shown 164 rs. And the same was deducted from my paytm account. I haven't derouted the route and the same can be checked with the driver.

When i...

I have taken uber on may 23 from noida city centre metro to sector 110 noida. It was booked ynder my flat fare of rs 99. Attaching screenshot of my trip. The same route which has shown by google and taken by uber. I have booked under flat fare of rs 99 but when the chauffer completed the duty it is has shown 164 rs. And charged me extra. When i boarded the cab i saw the screnn to the driver and when he completed the duty again i have showed...

I had booked an Uber Pool from Lower Parel to Chembur on 22nd May. The fare was 188 which was at 1.7 times surge. After I got down at Chembur the driver did not end the trip and went all the way till Worli. The payment was through wallet and I got a message that 900 was deducted from my paytm account for the trip almost 1.5 hrs after getting down at Chembur. I raised a complaint on the ‘Help’ option on the app and was told that issue...

Booked cab around 7 in the morning on may 23rd 2018. Was shown an upfront fare of Rs225 - since some Rs50 off was also applicable. Trip took very less time since it was quite early in the morning and therefore no traffic at all.

Uber deducted Rs384 as the fare from my Paytm wallet, instead o[censored]pfront fare of Rs225. I want my money to be refunded back to my wallet.

There was no traffic, no deviation in route...

From: Mrs. Bhuvaneswari BS
Address: No 110 1St cross Nagarabhavi 2nd sage
City/Town: Bangalore 560072
State: Karnataka
Email: [protected]@gmail.com
Email: [protected]@gmail.com
Own Mail id: Yes
Contact No. [protected]
Alternate number [protected]
Display Contact No. Yes

Subject: Jacking Up price to three times at the end of travel
Value: 588 rupeesbr...

Everytime i am facing the problem with uber that once we booked the ride, uber driver cancelled the ride.. Many times they keeps us waiting and after reaching to source they cancelled the ride... They ask us whr is the destination nd suddenly the ride git cancelled... The delay got added... Many times we r in hurry and suddenly got the pop up.
Also, major issue is uber is charging the cancellation amount to customer... Many times it...

Greetings,

To whom so ever it may concern

My name is vivian mathur and i am a practicing advocate in the state of new delhi today around 1:15 pm on 23/05/2018 i was driving at speed of 30 km/h towards oxford senior secondary school in vikas puri, when suddenly an uber driver was turning without indicator from his still point and due my reflexes i had stopped the car in the neck of time and before the collision...

We have booked uber cab on 23st monday may 2018 at around 12:30pm. I have given the google location that we usually give to all the drivers.
And after booking its shows 4 mnts in pickup and once i reached to tha pickup point driver cancel the trip by their end.. And my fares are also increased by 20₹ more..
The i got a second cab in 16 mnts later.. Pathetic service......

On 10th may'18 evening, we took a uber trip in mumbai from thane to juinagar (In hyundai xcent with monish driver) and while booking in the app it showed, i will be charged fare of rs 510/- but they charged rs 666.66/- at the end of the trip.

I protested that they cannot charge more than what the app showed to me while booking. They argued that the driver took a different route for the same. But its not our responsibility if...

We have booked uber cab on 21st monday may 2018 at around 1.30pm. We have given the google location that we usually give to all the drivers. This is the first time a driver claims not able to locate even after giving instruction he was going on the other direction and finally without informing us he had cancelled the trip. My wife was waiting on the hot sun centre of the road for 30 mints. On top of this you had charged us cancellation charges...

To-UBER officials- today(22/05/2018) morning experience in mumbai.

1. I tried booking at 8.59am. Ride got booked (driver kaleem basha; hyundai xcent). As the cab was moving in a different direction, I tried contacting the driver. But the contact number found invalid. After waiting for a few minutes, I was forced to cancel the ride.The cancellation fee of INR 121.56 was charged.

2. I again tried booking another...

Dear sir
On 18 may 2018 morning myself and my family waited between 8.45 am to 10.15 am for travel in uber taxi including confirming the ride. There was no response. Uber ad on 50% promotion activation masked my half the mobile screen. There was no information regarding time to wait for pick up during the entire period. Driver's name and taxi number also were not displayed. We were in a hurry to go to our wellness centre for medical...

On 21.05.2018 at around 3.55 P.m., i booked a uber cab for Rs. 119/from apollo hospital, Jubilee Hills, Hyderabad to Kothaguda X road, Hyderabad. After around ten minutes the cab came at the pick-up point but refused to allow me and my wife, who was under doctor, s treatment to board the cab and drove away. To avoid the charges for the trip i canceled the trip.i got a message at 16.07 that i have paid uber Rs. 75.07. This type of cheating...

On 14.05.2018 at around 7.25p. M., i booked a uber cab for around rs. 534/ for my trip from secunderabad rly stn, to my home at aparna hill park avenues, chandanagar, hyderabad. After waiting for around 10 minutes suddenly i got message from uber to book a cab but the fare now was around rs. 654/. I had to again book the cab at that price but to my surprise the cab number was same. I tried to contact the driver but could not than i cancelled...

Hi,

I book an Uber cab on 05/05/2018 from Kukatpally to Rajivgandhi International Airport . That cost me 1116:63 and driver asked me pay through the cash. I said it showing paytm. Driver said there is technical issue in paytm payment so it won’t charge from Paytm. I paid through cash . After 8 days ( 12/05/18 ) they charge me again from paytm. I try to contact them from Uber app. But they r not responding. How come they...

Why they ask the location.
and when we tell them why they say no if its from delhi to faridabad or gurgaon.
my email id
[protected]@yahoo.com
i want head person to contact me so that i can write a detail
very annoying and very upset with this kind of situations
really not appreciable.
rgds
varun
mobile number i called
[protected] (7 times no response)
[protected](...

Yesterday i booked one can and its show my pending payment due 61inr.
I choose option to pay this amount for my next trip driver.

Booked can with base fare of 45 inr so technically i need to pay 45 +61 inr.

Once trip closed driver asked me to pay 335 and even in receipt as well its show 335.

There is no helpline no there to raise this concern.

In receipt its show pending for...

Had booked a cab at mumbai airport international terminal t2 on 21st may 2018 at 9:06 am. The cab never turned up. I went to the uber counter at the terminal who advised me to cancel the booking and make a fresh one. To my shock, uber has billed me rs 248.69 for a trip which i never made. The counter person advised me to submit a refund request from the mobile app but have not received any revert from them. I booked another 9:28 am and it...

Dear sir/madam,

In reference to the subject stated above, kindly review the constant excuses upon the complaints made to uber and thereof their lack of ' response ' to the clients complains at time.

I/ as well as a few known others have already complained a few times on the diffrence of fare rates at the time of booking and the diffrence at the time of reaching the destination. Excuses are constantly given even...

I booked for an uber pool ride for two persons on 18th may 2018 at pune. I got an immediate confirmation from uber alongwith the required details about the vehicle. The driver also did contact me and asked for where we are to go and i did respond to that. The driver was just about a kilometre away when he talked. However his vehicle was stationery and not moving at all and i called him twice but he did not pick up the phone. Thereafter i...