Uber India Complaints & Reviews

Sir, i am surprised how come i was charged 36.76 when the driver did not come or recieve the call to pick me up from the airport. I have experienced this kind kind of problem earlier as well, either they charge traffic charges unnecessarily or they enforce inconvenience knowingly.

On 18 night i had to wait for half an hour, neither did he show any inclination contact me on phone. This is undue harassment, therefore, i request...

Sir i am kumar advocate in madras high court chennai. Today 12.36 i booked uber go from my place and also spoke to the driver after receiving the details from uber and waited for his arrival. But without my knowledge he cancelled the trip and also charged rs 30 as cancellation fees. I was so shocked about the cancellation because i have to attend important function. Kindly take necessary action against him and also refund the cancellation...

I have taken a trip from 18 eastern metropolitan bypass, kolkata west bengal to 5 eastern metropolitan bypass and had my upi option selected for payment.
I have made the payment as soon as the ride ended but while booking another ride it showed that the payment is due.
I have raised a complaint 24 hours ago i. E. On 19th may 2018 about the duplicate charge but no communication is present from uber india.
Today i. E. 20th...

Dear sir/madam,

I am writing this letter to complain about a taxi driver in your taxi service. I am one of the regular travellers that take a taxi of your taxi service every week. I used mobile app to request a taxi, while i was in hurry. At first, driver came to pick me up after more than twenty minutes later. Secondly, when i boarded the car he didn’t start the ride and was continuously staring at me. I told him to start...

On 08/05/18 at 8:12 pm i booked a pool ride with uber. The suggested fair was ₹39.52. Later i found that the assisted uber driver cancelled the ride before picking me up which automatically assisted me another uber driver.

The moment i reached my destination mentioned ¬on uber app i found that i was charged ₹99.35 instead of ₹39.52. I repeatedly wrote to uber in the help section of its app & on its various twitter accounts....

I am not due to pay any pending amount to anyone, however it is showing like i need to pay rs.30 to the driver whenever i book the ride. And also, on friday, i booked a cab from t. Nagar to spend infocity and the amount was 260, which was as usual, bot when dropping driver was amunt as 397 and i was forced to pay 400 whish was double the normal pay. Kindly help to refund the amount...

I booked a cab from suresh gyan vihar university jagatpura jaipur to unique towers.
My travel time of trip was showing 10 mins but the cab reached at location after 15 minutes i booked a ride.
When i step in the cab the driver was drunk and didnt start the ride. When i asked him to drive the car he shouted so badly and cancel the cab.
I am a pregnant woman.
In this situation delaing with these kinda drivers are...

I opted uber (Go) cab for my mom. After some time cab driver came. Mom wanted to confirm the driver name to ensure that he's the person (Driver) from uber. He rudely said can't you confirm with the cab number and asked her to get down from the cab and left. My mom felt unpleasant and as she's alone and old, she stepped out of the cab. She called me back and cry.

Driver cancelled the trip and company asking me to pay for that...

I regret to state that i booked an uber ride from dunlop to baranagar rajkumari school at 3.30pm frm my no [protected]. When he could not reach my destination as i was getting late i called the driver of swift desire vechile no wb04g6598 that i m getting late suddenly he started arguing with me and saying he won't be able to come cancel it n do wat complain u can nothing wll have as ur not a minister. Drivers name suraj, so how we people can...

I booked a cab on 15/05/2018, at 11 pm, it said the cab will arrive in 5, but the cab on map wasn't moving, the driver refused to answer my calls, i waited another 20 minutes, and finally took an auto. After 30 min this driver cancelled my request.
The uber app still sent out sending requests to other drivers and one of them arrived at destination at 11 45 pm, while then i had left, but it shamelessly put a cancellation charge on my...

Higher fare was charged on uberpool rides. Uberpool charges are supposed to be fixed, however the final amount charged was much higher than the amount displayed while booking. This happened on 11th and 12th of april 2018. I raised a complaint on the uber app and they mentioned they will check and get back, but have not received a proper response till date. I have screenshot samples indicating price shown while booking and actual price charged...

I booked a ride from greater noida to katwaria sarai, on 16th may, 2018, and the fare was 518. While on the way, i decided to change the drop point on the route to sda, which 3/4 km before my original drop point. When i applied for change of location, though it is on the route and shorter, the fare increased to 558. Though this is unfair i accepted, but when i completed the trip the fare increased to 632. This is completely unethical, the...

I have booked uber go and the fare was showing 81 inr. The driver took wrong long route and charged 158. It was not my fault. I have complaint through uber app but didnot get any response. Please refund my money.

I have also seen one thing in bangalore. Most of the time drivers are saying that ac is not working. I am paying for ac cab but donot get the facility. I think they are saying intentionally.in last 1.5 months 10-12...

Hi uber team,
I booked a ride from btm 1 stage to prestige tranquillity the actual fare was 468.70 but when trip was ended then fare was go tata indica
₹3, 308.26.

12:38 pm

105, 3rd main rd, dollar scheme colony, 1st stage, btm layout, bengaluru, karnataka 560068, india

2:31 pm

Bommenhalli village, off old madras road, near budigere cross, budigere, bengaluru, karnataka...

Uber has recently started the following to increase their tariff / inconvenience customers
1. Wait time will show as 2 minutes while booking, when the cab is booked the wait time shows as 15-20 minutes
2. Rides are confirmed whilst completing another trip. This increases the wait time after booking the cab sometimes because the cabs are going in another direction for drops
3. Cancellation fees are chargeable even i[censored]...

I booked a cab from delhi to gurgaon and was expecting to reach office on time as my salary gets deducted even if we are one minute late.

When i reached gurgaon toll, the driver parked the cab to left without even saying a word. When i asked what is that he is doing, he said he will come back in two minutes and then disappeared.

After five minutes i called him and he said that was getting the tax deducted and...

I cancelled my order before the restaurant confirmed the order but i forcefully had to accept the order so it was a bad service i got
And i called the restaurant owner and he was so rude to me
This was my first time to order from uber eats and it was a very bad experience for me and i will never recommend uber eats to any one.
The name o[censored]ber builds trus but after this incident i am not at all satisfied . I even tried...

On 15th May 18 I booked uber pool fir my fiancee and it showed 99.52 for 12 Km. After dropping Driver ended the trip but it was not ended. After 1 hr it ended and charged 355 from my Paytm wallet. I called the driver he told it will be auto adjusted but it wasn't. Then I raised complaint over the app with all the details.Its already more than 24 hours but no one has responded or acknowledged to my issue. What usless service uber support provides....

I have taken uber go ride for 8-9 km on 14th-may-18. It took only 15 mins to complete my trip and to drop at my location. I should have been charged less than rs 100 for my trip but to my surprise, my trip amount showing on app was rs 1628!! I am not able to book any ride further until i clear this amount.

What kind of software are you using uber team?? Do you have any resolution for your customer?? I have tried reaching out...

It's very disappointing that your driver didn't come nor informed about the fact that he won't come. Due to with i had to wait for half an hour. Such an unprofessional behaviour is not expected from a brand like uber. The worst part is the driver told me to wait and later when i called him back he didn't receive my call. I request you to take a look on the matter as i faced a lot of problem because of such irresponsible behaviour....