Uber India Complaints & Reviews

I booked an uber ride on 12th saturday 4.34pm and the charges displayed on my app as well as the driver's phone was rs 161.32. As usual i tried paying through online mode and it did not go thorough for some reason.

On my return trip while i tried booking the ride, the app prompted me that previous amount is due. Hence i hose the option of 'pay in cash' to the next driver. After this trip, the drivers phone showed a charge of rs 455 which i promptly paid.

However no in my trips option the second trip charges are being shown as rs 204.61. So if i add rs 161.37 plus rs 204.61 they should be charging me only rs 365, 98. Upon taking uo the issue with uber in the help option they say that additional rs 89.58 is charged but it is not shown anywhere in the charges for both trips. According to them the charge of rs 455.96 displayed on the driver handset is rs 161.37+89.98+204.61 = 455.96.

Despite paying in cash to the second driver, i kept on getting alerts from uber that a payment of rs 161.32 is due. Hence i paid that online. After paying once i again got an alert that there is a request from uber for rs 161.32. Assuming that the first payment again did not go through, i proceeded to pay and completed it. Later, upon checking my ban account i realised that rs 161.37 got debited twice.

Despite paying the second driver in cash and even after taking up the issue through thei help option they are refusing to refund the excess charges levied of rs 412.72 (Rs 61.37*2 + 89.98 = 412.72).

During my interactions with their staff on the help option i requested them to post the amount into my uber credit account so that the same can be used for my subsequent trips. Which also they refused and communicated their inability to help me.

On 4th May 2018 around 7.3 PM, I had booked a taxi from Cochin International Airport to go to North Paravur. The Booking OTP -3591, vehicle number - KL47C6783, Driver's name - Suneer Ah. Immediately on booking, the driver himself had cancelled the booking saying that he will not get booking on his return journey.
As such, I had booked another taxi. The Booking OTP - 5155, the vehicle number - KL07CF7806, Driver's name - Mr.Ginesh.C. However, he also cancelled the booking on the pretext that he will not get booking on return journey. As such, I had to take pre-paid taxi from airport by spending the double fare.

I request to take necessary action against the drivers

I had booked a complaint against uber india on 7th may 2018. Even on reminding them again and again they have not resolved the issue. They say they are looking into this matter but now they have stopped replying also. I request you to please get this issue resolved and get my refund along with the compensation. What sort of company is this which cheats it's customers and are not ready to compensate.

I am very dissapointed with your service. Today (15 may 2018, at i booked your cab from gaffar manzil jauri farm road (Ilqa departmental store, noor nagar) to south campus. At the time of booking the charges shown were around 238-240. But at the end of the trip the charge comes to 273. Why do i need to pay more? The route was same and the traffic was also in control. And this is not the first time this has happened. I will not pay for this trip unless you show me the proper amount. And please resolve this issue in 1 or 2 days otherwise i will be forced to take strict action against uber for this unprofessional conduct.

Hi,
Today a driver came to pick my father in law to byappanahalli metro station from medahalli, which is a straight route.
But the driver doesnt know the route & due to this he missed the bus to kerala from satellite bus stand.

Driver name:
Vehicle number: ka53c4839.

Please dont send the route unknown driver for pickup & make our life in risk.

Respected sir,
We booked uber on 13th may 2018 from croma which is in sion & we had to go at avighna park near curry road station, in the morning. The drivers name was mohamed israr, cab is maruti suzuki wagonar. Driver was late so i called him thrice but he did not pick my phone so i was standing near croma for last 15 minutes, when he came near croma we went towards the car but he himself cancelled the trip.& went. Now the penalty of rs.50.00 for cancellation is on our head but when we did not cancel the trip then why should i pay the cancellation charges in next ride as a extra. I hope you will do proper action & cancel my panelty immediately.
Thanking you.

Hi, Uber india is charging exorbitant fare since past 1 month. I tried reaching there customer care support but no response from them. Uber pool and uber go shows the same price, I have attached the screen shot. Im not sure how long they will going to charge such high fares. Every time it shows surcharge.

Could you please help us.

Regards,
Aslam shareef

On 12 may night at round about 10.00 pm i have booked a uber car and the driver name sanjay mobile number [protected] was guided by me where was i waiting for him. I have guided him thrice and he said he will be reaching within 5 minutes, me and my family were waiting and he did not appear for more then half hour and suddenly i am getting a message that he had cancel the booking and as i called him he was so abusive and rude to me.

I was travelling from kempegowda international airport to arekere in uber. The trip estimate showed rupees 757 to be charged. However, when i reached my destination, the driver through his app showed rupees1690 to be paid in cash. I was forced to pay rupees 1690 to the driver. Later on, when i opened my uber app, i had an outstanding charge of rupees 757 in my app. Turns out my driver took cash from me, and since my uber was at upi pay, it shows an outstanding amount of rupees 757. I don't remember setting up upi as my payment method since i paid in cash to the previous driver. Nevertheless, i am now stuck, i paid more than double to the driver, and my uber shows an outstanding charge. The support is outright bad, and not at all helpful. This is a mockery of a consumer

My driver is not able to login. As reported on thursday 10th may 2018 my driver is having an issue with the rider like he is telling him to dro0 first but in uber driver app is not showing the other person pick up first. So he started to abusing him and gone hyper on him. Then uber put my account on hold. I'm a leasing partner if you are putting my account on hold then you should also give me a leasing discount for the number of days my account on hold.

Niftem is an institute of mofpi situated at kundli, sonipat where consumption of liquor is strictly prohibited. Today a incidence happened where the students purchased the liquor, booked a uber cab and reached the institute. When security guards restricted the students to enter with the cab, they discussed with the driver and asked him to put the bag containing three bottles of liquor inside the campus from another gate that is being used only for the bank entry purpose. The driver praveen actually did so. This act of supplying liquor in an educational institute by the driver is highly objectionable. I strictly request you to take the strong action against the driver in this regard.

Name of the driver : praveen
Resident: sonipat
Mobile no. [protected]
Vehicle no. Hr55x9118

Hai,

This is pavan kumar yester day i had registered with uber from the on wards they disturbing me with unwanted messages even mid nights i got ten 16 sms in 1 hour that to same content the sent sms on late night 12 : 00 pm they don't even thought people are sleeping at that time i cant sleep with this messages every 5 minutes i got receive one message form uber that to with same contant still now also i got receive 10 sms form past one hour

Please help on this issue

Thanks & regard
Pavan kumar v

We booked the at st. John opd with a patient he was waiting at different location other than i fixed. When called him to our location he denied telling i booked at different location, then he was scolding using bad words. How we believe this situations while in emergency

Please take serious action on him, otherwise i will complain to police

Below is the driver number
‭+[protected]‬

Please let me know immediately what action you have taken, otherwise i will put this in social media against uber

Uber cab service don't have any customer care no in bangalore. I left my mobile in cab on 12 may 2018, 10:30 pm night. But after dropping mail and message from app, also. No one from ola reached me. This is like very bad service ever i experienced in bangalore. Kindly look into issue.in app, after payment completion, it will not show car no as well. Goverment should look into this kind of worst cab service where already big issue happened like nirvaya girl. Gorvnment should immediately take action.

Yesterday i booked a uber go, however an ordinary eeco came. The a c was not functioning properly and when we told him, he laughed as to what more do you want. He took a very very long route, every time i told him he is taking a wrong route, he refused to listen. At the end of the trip, when my 90 year old father told him he was overcharging, he said, don't spoil my day, and don't behave as if i have looted you. It is because of your age i am not saying much or i would have given you a proper reply. If you want to complain, go ahead. For a trip which should not have cost more than rs 70, he charged rs 176. Rs 111 cash plus rs 64 from my credit balance. You should ban such drivers

I do have issue with uber payment i jave connected my paytm with the account butt in ny paytm app it shows the amount is mire than 500but the same number linked with uber it shows only 22.. This happened with me earlier also and that tym i use to recharge my same paytm number 2 times ine for normal use and one for uber use. I did same ine day while returning from office i recharged uber paytm with 500 and in ny scnd account there was on 200 but very next day when i woke up and was about to book cab it showed leaa amount i was pretty sure it cannot happen as i have recharged 5000last night but my night mare it happend my both paytm git sync and ny whole niney with uber paytm was lost and only monwy i was able to chexk was tht in paytm app. I complaint the very same day but they are not replying just closing the case. It's more than 2 months but uber is not replying i contacted paytm theytold need to tlk uber. Plz help me

Booked app uber yesterday 1 pm from bangalore airport to ksba. Estimated fare was rs. 530. Driver's app shows rs. 1254 at the end of trip. My app doesn't stop the ride. I was forced to pay rs. 1254. After 30 mins my app shows trip end with rs. 578. I did ride in betiyo, receipt shows indica. Destination shown is diff. Driver was diff. So i was charged double of the actual fare & even receipt on my app doesn't show the actual paid amount of rs. 1254. It was a visit on govt cost, how c'd i get reimbursement of the actual fare?
Been trying to contact every uber email but no response.
Driver's mob no. [protected]
Vehicle no. Ka 44 7361 white verito

On 21.03.2018 at 4.59 p. M. Took a trip to drop off location at ozone arrow, 51/7-2, off richmond road, rathna ave, friday park layout, ashoknagar, bengaluru. The driver had to take a right turn towards holy trinity church road, but took a wrong u turn and drove exactly in the opposite direction, to a left turn and drove into a small lane and speed before a residential bungalow. When he asked a passerby for the direction of my chosen location, he directed towards holy trinity church road and for it was on the other side of the location we had stopped. The driver then closed the trip before the residence and tried to fool me saying that the all is showing the same location and the trip was closed. When i resisted after having closed the trip be drive me back to the main road and dumped me off at trinity metro station and asked me to book another can as he had to catch up with another pick up. I could not get any autos too to drop me off 800 mts. I had to walk through the busiest junction during peak hours amidst the high density speeding vehicular traffic. Thereby i was put to a very dangerous situation and lot of inconvenience and trauma. The company has broken is promise of door step drop off and comfortable hassle free drive.

Hi uber,
My name is ravindra b. I have been getting uber drive messages for the past ten days or so. Today i received ten messages in a row.

I live in a small town called gudur where you don't serve.

I have not signed up for your services on your app. My phone is just a feature phone. Then where from you have got my number, i do not understand.

Even assuming that i have sign3d up what is the point in sending 10 sms in a matter of 6 hours?

Why are you making this niusance? Please stop sending sms forthwith.

Thanks and regards.

Uber is charging more if we take the trip at afternoon hours where no peak time will be there. For 100 rs they are charging 200 & 300 just for pool ride. I took the ride to airport at 11:34 am around and the amount they have charged was 471.39 rs just for 30 mins trip. This has become the new way of looting money from the riders. I want my extra amount that uber has charged....