Uber India Complaints & Reviews

Today i booked a can from mvp double road beside hdfc bank to vindhya apartments though i called the cab driver he said im at the exact location, i called him twice& said u are bit ahead to the road come to this point. I was waiting there for 10 mins but he din’t come instead he said plz cancel ur trip, i said why i should cancel my trip... Again i made a call then very rudely he said i[censored] want to lodge a complaint then go ahead... This...

Dear team,

I have share my bad experience with Uber booking today (25/05/2018)

Actually I have booked Uber Tata Indica today nanmanglam to Chromepet (chennai).i have booked on 9.11pm, at the timing driver place to pickup place distance showing 14 minutes but timing are moving but the distance timing also showing increased 21 mints, 27 mints, I have called to the driver and told him “I’m travel to pollachi...

I booked uber cab from jamia hamdard to govindpuri metro station at 12:40 pm on 29.05.2018. The following drivers gave me trouble:
1. Mobile no.- [protected] after confirming with me, he cancelled my trip on his own without informing me. I was left waiting.
2. Driver name - vikas, mob no. - [protected]. After the above ride got cancelled, i contacted this driver (Vikas) who said he is coming. There was a 14 min wait showing and...

Wrongly charge of toll fee, at kalupur railway station by uber for my rides on 26th may 2018

As there are 12 min pass through, if you cross - came out from station within 12 min, there is free pass - through, we have cross station within same time frame

Drive has not monthly pass or not paid any way. You can cross check with driver also, we have not paid any way to govt.

Please reimburse to the...

Team

I travelled on 25-may-18 travelled from airoli to mira road. The fare shown at start was 702 and on completing journey showed 826. There was no heavy traffic.

I raised a complaint on uber app, but there was no response from uber support.

Nobody from uber support has contacted me for the below issue that i raised for overcharging of fare.

This is not acceptable and we do not...

Hello uber manager,
This is to inform you that uber is not picking up the right route for the riders for uber pool. Today i was about to reach my destination after travelling all the way from andheri e to eastern express highway within 15 to 20 mins. But the driver was asked to pickup the next pool passenger from the location datar colony somewhere interior of kanjurmarg village. We had already passed the signal on highway so had...

On 18 may 18 i took a ride from kharar to vip road zirakpur.. My driver name was parminder. My fare was showing 180 rs nd drive took 365 rs for that ride.. I wrote to uber but they are no resolving my issue.. I have all the details and call recordings with driver.. 1st he said i will return the money in 30 mins fter that he sid in the morning and then he said i will not return the money. I paid thru paytm bcoz i was not having much cash in...

Yesterday incident
I m a frequently used uber but one of worst experience i had today. Yesterday i booked a cab (Wb04h4343) and went to site. I payed the bill and left from car. After some time remembered that i forgot my mobile in cab then i called driver and told him that i forgot my cell in your car. Then he told me yes i found the same. But then he started the bargaining with me and asked me for whisky and you can collect your...

Uber provides such a disastrous services. These people are least bothered for their customers. On 6 april i had booked uber cab and there was huge mess on same day due to rain. So driver was not able to reach my place on time. I waited for a long and then left by some other conveyance.. Same driver asked me to cancel the trip as he was unable to reach me. These uber people had charged 84 rs cancellation charges when driver denied the duty.br...

I have selected ride from UBER via TAPZO app, due to some sync up issue it had selected PAYTM payment. I had only 200 as balance and my trip cost was 283. Driver was not patient to wait and as there is no customer care to reach out for, he was forcing me to pay cash. Though cash has been paid, i now see outstanding balance in my Uber account. When reached out to Uber support there are not taking responsibility for the cash paid to the UBER...

I need numbers where i can contact & tell my exact issue. Why is it i have to penalty each time when i am not at fault. It may be just 30 rupees but b cos driver stands at a different location & demands me to come there or tells me that he cant come to this trip being a short trip and then finally i am made to accept the fact that i am wrong? I need an explanation to this or a person to call or reply to this to my mail [protected]@rediffmail.com...

Two consecutive days it has happened. On booking it is showing 147.00 but on billing it is charging 186.00. Another one while booking it is showing 114.00 but on billing it is showing 163. Both these journeys had no traffic jams. The journeys were completed well in time. Still they are charging high. Despite complaint to the company, there is no response. No refund as yet....

Cash was paid to driver beacuse uber app has crashed. Both in my phone and drivers phone. We waited 20 mins. As a last resort i had to pay ₹600 to driver.
Why don't u call your uber driver and ask him. I think he will confirm. Why do u want to peanlize the customer for ur app problems.

I don't want your robot reply.

Hope u understand the situation as it was well past midnight. And even the driver could...

We booked an uber go fro pick up from the airport. It was showing a fare of about 116-150 rs at the time of booking. 5 minutes later we received a message saying that due to high demand, tge the fare has increased to ₹350. We tried to cancel it but it said that it had already arrived. We had ordered a small uber go but it senr a big car. We had to pay a fare of ₹350. We also did not receive the bill. This has happened to us many time....

I had booked uberpool on 24 may at 1750hrs and was waiting at the location. Suddenly the message comes that i have been picked up even though the vehicle on the map was showing at a different location. Then after a while it showed i was dropped off at a different location and was charged inr 133.
I filed a complaint with uber and they keep saying on the system it shows trip ended at the intended destination.
This is cheating...

Today[protected] time 1.44pm i booked uber cab. While i was booked in my home itself. Starting point and ending point i given properly. The driver name is dhandapani car name maruti suzuki swift dzire. I never seen in my life this kind of worst behavior driver in my life. He told i need to come main road. Main road to my place 500meter. Moreover i told him i am having a luggage i can't come. You please come little front then i will come by...

The following incident that took place on 12/4/18. According to uber's legal policy a driver cannot make his personal errand during the ride. He stopped for 15mins for a personal errand

. Secondly if a passenger is overcharged or the passenger by mistakenly overpaid. Uber is obligated to return the money back

Since my transcation said rs.524, i payed him rs.1024 /-

Giving him reminder calls,...

Respected sir
I just travelled today from my aunt's home i. E; jp nagar to my home i. E; vijayanagar
Previously they were showing the rate of 100 for 2 people in pool but now they are charging ₹89 extra i. E; ₹189
These was not the first time but many times this has happened

So i request you to take necessary action regarding these reasonless fare increase...

19th i booked a uber cab at 7pm, driver refused to cover and asked me to cancel, as i refused to cancel, as uber charge. So i booked another cab from my wife no and reached destination, but later i found that, uber has charged me for a trip which i did not take. Attached all the details.
I request uber to take necessary action against driver....

I took a trip on 14th april and due to their fluctuation issue the driver could not locate my proper location and due to this my 3 trips were cancelled and i had to wait for almost 40 mins with my 1 yr daughter and mother in law, i was penalised a sum of 47rs. For cancellation and the driver overcharged that amount to me since i cancelled the last trip after 40 mins and booked uber again. I complained about this to uber customer service on...