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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 14

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A
Amita130791
from Raebareli, Uttar Pradesh
Aug 11, 2022
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Paid for the drive but uber demanding the fare again

I took an uber ride on[protected] from sec-9 indira nagar to KFC Vrindawan lko. I had selected the mode of payment as cash.On completion of ride, i had paid the charged amount to the driver i.e. Rs 293/- even though I had paid an extra Rs 10/- to him as a tip. When I tried to book a cab on another day then I came to know that I have an outstanding balance of Rs 293/- of my previous trip.
I raised the issue in their online chat option...
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A
adwaitr
from Mumbai, Maharashtra
Aug 11, 2022
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Driver didn't even pick up

I had booked my trip to Mumbai intl airport 1 day prior. Next day, almost 40 mins before my pick up time, driver called me and said he has accepted another trip and won’t be able to pick me up at the stipulated time. He insisted that I cancel the trip. The cancellation charges were ₹312 at that time, because it was less than 1 hour till my pick up time. I refused to cancel. Driver then called me several times asking me to cancel. I asked...
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S
Swapnil khape
from Pune, Maharashtra
Aug 10, 2022
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Filling fuel on ride time

Address:Japalouppe equestrian centre Talegaon dhabade Pune Mumbai highway nh4 Maharashtra 410506

I Book Uber cab for me my wife and 1 year child japalouppe equestrian centre Talegaon dhabade to badlapur art gallery
Time between 6:30 to 7 pm cab come on time my dropoff time was 9pm but cab driver saying his car don't have cng we check on Talegaon dhabade cng Pump there is line the driver started car we go next cng Pump we waiting there more than 30 minutes on line after that cng finish next cng Pump there we got cng
But...
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G
ggupta9981
from Mumbai, Maharashtra
Aug 10, 2022
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Trip receipt not Valid

I took a uber rental ride on 21st-July. I made the cash payment of Rs 1894 as it was showing up in Driver's app.
However I didn't get receipt for same. Later I found on the app it was showing trip cancelled. after few days I raised a complaint with Uber support team. Finally They generated receipt of Rs 1852 but:
(1) it doesn't show the route and duration of my travelled. It just shows ride of 5 mins when Driver came to pick...
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F
from Delhi, Delhi
Aug 10, 2022
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DL1RTB2857 Fraud case

I booked Uber DL1RTB2857 from Dabri Etn. Delhi on 05/08/2022 and Started ride on 7:12 PM driver droped me at Aerocity which is Aprox 14 Kms from the airport. My ride estimate was Rs. 276/-.I got bill of Rs1410/- On close observation of the bill I found that ride distance was 67.75 Kms. Is it possible for Wagon R to travel distance of 68Kms in just 45 minutes in Delhi traffic? that means driver has broken all speed limit.

I...
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J
Jyoti Batra Arora
from Powai, Maharashtra
Aug 10, 2022
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I am complaining about outstanding payment

I have a ride wth uber India on 28th july, 2022. the bill came Rs.97.74 and i have paidRS. 100 to driver. still it is showing outstanding payment. i have submitted my request many times and due tothis issue I am not able to book any other ride after that date....
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Address:A-1, SECTOR 5 NOIDA, UP 201301

Please note most of the time ride is been canceled when uber person comes to know that it is short distance ride. uber charges are too high at Noida sector 15 to Noida sector 5. some times they didnot come to correct location in order to gain waiting charges. disappointed with uber services. going forward will prefer some other service provider...
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I took a trip from University of Hyderabad to Secunderabad Junction on August 9 in the morning. I used an Uber auto booked through the Uber app for the trip.

I was asked to pay ₹325.92 for the trip for which I chose the online payment through my Paytm wallet. I had paid the amount as the trip started.

But, after the driver dropped me at the destination, he was hellbent on taking the amount in cash. Even though...
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I took a trip from University of Hyderabad to Secunderabad Junction on August 9 in the morning. I used an Uber auto booked through the Uber app for the trip.

I was asked to pay ₹325.92 for the trip for which I chose the online payment through my Paytm wallet. I had paid the amount as the trip started.

But, after the driver dropped me at the destination, he was hellbent on taking the amount in cash. Even though...
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M
Margaret Brijith
from Trivandrum, Kerala
Aug 8, 2022
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Uber ride fare

These days the fare are so costly that at the start of the ride it shows a discount amount and at the end of the ride we have to pay the full amount. The local auto meter shows much less than the uber rides and is affordable....
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B
bal Kashyap
from Gurugram, Haryana
Aug 8, 2022
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Levy of charges for a trip not taken by me

ON 3 August 2022, I booked a cab from ambience mall Gurgaon to sector 56 Gurgaon at about 19:55. Uber app showed that cab would be coming in 4 minutes. While I was still waiting for the cab to arrive, Uber app started indicating that I was heading towards my destination. This happened when I was still waiting for the cab to arrive at the pickup point. Since I couldn't book another ride on the app for destination on my mobile, I booked an...
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S
sudhakara chakravarthy
Aug 8, 2022
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Paid for a non-cash trip

Hi,

I have paid Rs. 728 to your driver, Nagaraj, by PAYTM. Proof of the same is attached for your quick reference (UBER 2.png).

I have asked the driver to close the ride when i get down the vehicle. He said he couldn't close due to technical issues and asked me to pay whatever the amount appearing in UBER APP. I have paid as i have no option (I can't argue with your driver for the technical glitches). I have...
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L
Lata Saun
Aug 6, 2022
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Driver lied and made me feel unsafe

I took a cab to my home because I was unwell and charges were 550 rs. The driver under the pretext of short cut took me to totally opposite direction inspite of me asking him repeatedly. Finally he told me he has small chore to run at his home and he ran. Then I realised he wanted to do his household work so he took to via his home and that took alot of my time. Then i obviously cancelled my trip as i noo longer trusted him because the route...
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A
Anweshan Adhikary
Aug 5, 2022
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Charging extra money

For a ride, I was charged two times which is by driver as well as by Uber upi...
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S
Sant_aao
from Dhanbad, Jharkhand
Aug 4, 2022
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Misbehaviour and loss of consumables from Uber Driver

My son Devansh is studying at Mysuru. He has fracture in leg. He has booked uber to visit at Doctor. The Uber driver has beaten him brutally and broken his mobile number.
The details are hereunder.
Name - Manjunath M
Vehicle Regd. No. KA 09A 1178
Contact no. - [protected]
Booked by - Uber
Booked from - JSS Science and Technology University
Destination- VO2 Max physiotherapy, vijayanagar, opposite...
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V
Aug 2, 2022
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Driver not responding

Address:B2/5 SAF games Village, koyambedu

Booked a taxi for 0445 to catch a train. The driver was allocated who is nither picking up nor calling I am still waiting for him. This is very sad as this is not the first time it is happening with me. And I am not able to complain on the app too. I took another cab but I haven cancelled that trip. It is still showing the same...
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K
kalangeshivani1996
Aug 1, 2022
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Lost my Airpods in ride

I have lost my airpods in the ride today.
Its been two hours I am trying to connect to a uber driver and couldnt connect.
The auto generated call in teh help section is just playing some advertisement and not connecting me to a driver.

My caller number was blocked and unable to call from my end.
Couldnt do anything to connect the driver.

Morever now they are not even call me back...
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N
NehaChawla1992
from Faridabad, Haryana
Aug 1, 2022
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I paid twice

Today, I booked a ca from Sector -16 Faridabad to Old Delhi railway station.
I chose amazon pay as a payment option. As my internet was not working so I was unable to verify whether money was deducted or not.

Driver asked for the cash so I paid 700 to him as he was not having the change. The actual amount which I saw at the time of booking was 666. I was getting late for my train so I didn't check.

The...
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M
Moutoshi Gupta
from Kolkata, West Bengal
Aug 1, 2022
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Regarding rash driving of driver of Uber

Today on 01.08.2022 I Moutoshi Gupta met an accident due to rash driving o[censored]ber driver having vehicle registration no. WB 79A 8732 at BT road near about 6.55am.
The driver suddenly took turn at the right side without giving any indicator and thus caused the accident.
Immediately take the necessary action for the offence and obliged....
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S
shaurya bali
Jul 31, 2022
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Safety concern

1. 2 weeks back uber driver caused an accident in my residential area.

2. Today, first driver cancelled without informing. Uber didn't book next ride.

3. Booked again, second driver came, was abusive in his language.

4. Third driver didn't answer his calls. It was already 1 hour 20 min I had been waiting. Called safety concern team, they told me to look for alternate means of transport and they...
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