Uber India Complaints & Reviews

I booked Uber to travel from home -Worli Mumbai to International Airport Terminal 2 under their compulsory term Non cash . I committed to pay wide Paytm. On 16th Sep 2022 I travelled to Terminal 2 and I tried to pay thru Paytm but I could not . Driver Mr Rizwan has closed the trip and said that since he closed the trip I can not pay on- line and hence asked to pay in Cash . I asked what is the fare he said he does not know, you pay the fare what you saw while booking. so I paid Rs 1002.00 . Afterwards on 18th Sep Paytm has paid Rs 913.2 to Uber for the said Trip so payment was thus duplicated. I wrote to Uber 6-7 times on their support platform but they just dont bother to reply even. And not paying my refund

I Naveen using email id [protected]@yahoo.co.in booked 5 hr 50 km service from Uber On 30 th im Delhi. The estimated fare was ₹1476. I made 3 stops from my hotel to Chandini chowk, India gate and finally back to hotel covering a distance of 49 km in 4.15 hrs. The bill received was for ₹7000 inspite my best efforts to contact the chat reps there was no immediate solution so paid the amount and raised a complaint and till today ie 5th Oct inspite of repeated follow there no progress

Shailendra Prasad Thakur is the name of the driver who drove me. I picked him up from Kolkata Airport and he was supposed to drop me at Kalighat, but he dropped me at a much before location due to which I have to walk till the destination for some time. He was constantly using a lot of derogatory remarks and showed very unprofessional and improper behaviour to me and my partner sitting in the car. He used sexual remarks as well, it made us feel quite uncomfortable and unsafe, we thus wanted to get off immediately but he then all of a sudden stopped acting like that and pretended to be normal and asked us to not overreact. It still made us feel very uncomfortable. While getting off from the trip I paid him all the amount that was displayed but when I later opened my uber app I saw there's a pending amount of Rs338 whereas I paid him Rs738 which was the fare. He reported me that I didn't pay him the full amount. But I have all the bank information and screenshots of the payment with me.

I booked an uber rental for 4hours. The driver was so unprofessional. He does not no how to read maps. He was so rude. He left us in the middle of the road at 12AM. after that we called uber customer care they said that they are booking another ride for us but after that 3drivers keep cancelling the rides and we stood there in the middle of the road for almost 1hour. Then take a local taxi. That is not the end the driver threatens me that he will lodge an FIR. Because I refuse to pay to him in hand. I refuse to pay him because I already had a chat with Uber. This is a worst experience. Please look into the matter.

My trip started at 5:45 PM on 03.10.2022, 1680, A Block Rd, Phase 2, Holambi Kalan, Delhi, 110082, India. My fare was Rs. 311 and I have paid the entire amount to the driver (Mr. Paramjeet, WHITE maruti Suzuki swift dezire HR74B3759) in cash. But, still an amount of Rs. 311 is shown as outstanding in UBER apps.
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Last friday on 23rd Sep, i took a uber ride from Terminal 3 to Home, it was showing fair of approx INR 1330 to be paid in cash, after reaching to my destination, final fair charged by driver is INR 1378.88 but actual bill i recieved was for INR 330.90, he charged me extra INR 1044.98, today moring when i tried to contact him he said he will return money or share revised bill but now not picking my call.

Really pathetic experience and unprofessionalism.

Driver name :Shabbir
Vehcile number :HR 73A 6562
Contact number : [protected]

There are two trips that I have taken in 2018. One of which was stoped earlier and a refund was promised. But I have not got a refund so far.

Second trip where have paid driver in cash but still the app is showing me to pay. I am feed up following up with customer support and they are of no help.

My rides are booking using phone number [protected]

From 2 days i have raised 4 complaints but till now i havent recieved any response yet . At start of trip the fare was 75 rs and at end it was 96 rs

Request to look into this

Hi Team

I left my item in uber cab and still not getting any reply from driver as well as from uber i have tried to connect through mail and app.

The cost of the product is 3500rs and still not getting any reply.

Please help here

Sir/Mam.
I'm working as uber partner attached my bike.. vechile no. TN 05 BS. I got duty at from 32/21A, B, C, D, E, F, Netaji Nagar, Thiruvanmiyur, Chennai, Tamil Nadu 600041, India.. to Jutkapuram, Periyamet, Chennai, Tamil Nadu 600003, India (chennai central). On 23.9.23 at distance 14.7km.. over request me to collect cash from customer rs.125. but customer said will pay through by gpay.. he said that he have to catch his train at 9.30 p.m.. he said that he paid... But I didn't not checked and i closed my duty through by hver partner app later i checked i didn't not received any amt from his side... I also confirmed him about cash payment whether gay or cash he said gpay.. I request to Uber kindly check out.. he also put negative rating.. I felt disturbed.. I request take immediate action to the customer and resolve my problem soon as possible.

Regards.
Vijaya prasath

Mobile no. [protected]
Email. [protected]@gmail.com

The Uber driver was very rude. He did not switch on the AC. He refused to turn it on amidst the scorching heat. The ride was at noon when the temperature was at its peak. When I called the helpline the driver tried to attack me physically and snatch away my phone. The under helpline told me they will file a complain and get back to me. They didn’t even bother to do that. Also, they gave the reimbursement of the paid amount after I called the helpline few times. Kindly take the necessary action to stop such nuisances by the Uber drivers. To a point I feared that the driver will kidnap me coz I was not from that state.

Yesterday (20th September 22), as usual, booked one Uber Auto for taking my old aged mother to the doctor. She cannot walk due to unbearable knee pain and other problems. Auto came but the driver refused to bring the auto nearby to the entrance. He used rough words and on his own cancelled the trip., We were compelled to go for another vehicle at a time when already it was late for the doctors appointment. Uber India without even enquiring about the cancellation, advised Cancellation charges which we had to bear on today's trip. Time Delay, Misbehavior of Driver and a penalty too. This is UBER INDIA.

I have travelled from delhi to airport. I choose to pay in UPI. After get down at the airport driver asked us to pay in cash we are not accepting UPI. so pay in cash and I paid him but in the ride history uher app it is showing it's unpaid. And whenever I book next ride it will be added to next ride fare. This is unfair. How the driver is able to complete trip.

I availed of an Uber ride on 15th September 2022 at New Delhi from Alaknanda, New Delhi to T3 airport at 6:30 PM. On reaching the destination I made a payment of Rs.699.00 to the driver's bank account through Paytm. Unfortunately, my bank could not confirm if the payment went through. As the driver was getting delayed he requested me to initiate another payment of the same amount to his personal Paytm wallet on his tel No. [protected] which...

On 16th September I booked a ride and paid the fare amount in Cash to the Driver immediately after the Trip ended. The trip was cash trip also. But the entire fare is showing unpaid in Uber App.
Complained the same to Uber Help, but without solving the issue they are asking me to pay the fare once again. When I asked them in what basis they are asking me to pay the fare again, instead of asking the driver about the fact and close the issue immediately, they stop responding. Repeatedly asking me to pay the fare, which is completely unfair.
Registered No [protected]

On 16th September I booked a ride and paid the fare amount in Cash to the Driver immediately after the Trip ended. It was a cash trip also. But the entire fare is showing unpaid in Uber App.
Complained the same to Uber Help, but without solving the issue they are asking me to pay the fare once again. When I asked them in what basis they are asking me to pay the fare again, instead of asking the driver about the fact and close the issue immediately, they stop responding. Repeatedly asking me to pay the fare, which is completely unfair.

Sir iam a uner driver ola and rapido is giving 12-13 rupees y the uber is giving low price please try to solve this issue sir

I have been customer o[censored]ber past couple of years, however currently I am facing an issue that uber drivers ask for unnecessary charges. Yesterday I booked a cab and cost was 1485rs something but driver asked 2000rs for dropping me to the destination. This wasnt first time issue it has happened almost regularly past few months.

On 07/07/2022, I booked uber cab amounting INR 240/-. After trip completion amount got increased to INR 416.15/- without any reason(such as longer route taken or traffic). I raised the same in inapp support on that they accepted that it is due to some technical problem and their team will revert back with a solution. That day onwards, no one contacted and no is responding in uber support.

I raised the same on tweeter uberindia support, they replied once to ask my concern then stopped replying there too.

Now they have removed all my raised questions from app messages too. Luckily I have already taken all the ss to show the consumer complaint that how uber is taking our hard work earned money just like that and uber not even considering this important issue to be taken care off

Please resolve this issue and make Uber India to return my amount .

who is responsible for this much of waste of time and energy of customers . Why uber is not following regulations?

My father did booking on 4th SEP 2022 for Rs 340.46/- but driver did never came and ride did not happened. When he tried to contact Uber Team through APP they claimed ride had happened. However, my account is clearly showing adding money from Paytm wallet to UBER wallet and money deduction from Uber wallet also ride is showing cancelled. But still Uber team is not resolving it.

Also this company is working in India without having any contact option like mail or toll free service there is no avenue where we as a consumer can go for grievance resolution how come that even possible.
I am filing this complaint on behalf of my father.
Name: Sunder Singh Bisht
MOB:[protected]