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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 15

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A
Anshim Dogra
Jul 31, 2022
Jul 31, 2022
This thread was updated on Jul 31, 2022
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Fare (overcharging)

Address:Chandigarh

Charging a lot more fare than suggested in ride on app.
We hired a cab from Sector 25 to ISBT 43, Chandigarh, today, on 31 July 2022. The car number was PB01C3790.
Earlier on app it was giving the fare Rs 161. But when the driver dropped us, he asked for a fare of 260 and said it is claimed from Uber company. I don't know if the fault of overcharging at the last moment is at driver's side or at your side but this is serious...
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K
K K Thomas
from Chennai, Tamil Nadu
Jul 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Demands double cash payment

My last trip from Jaipur Highway to Sector 47 Gurgaon, cash was paid ₹200 as per the Uber Amount to the driver . Yet the system shows that payment is unpaid. The society is under surveillance at drop point .
My trip cost was ₹192 yet paid ₹200 including the tip.

Have written me recorded my grievances but no responses yet ....
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Yesterday I booked an uber and I had to pay ₹697 for my ride. I paid the driver ₹700 on the drop location in cash because the driver insisted to be paidin cash for the ride. Now on the uber app it's showing that an amount of ₹298 needs to be paid for the ride. Why should I pay again if I have already paid for the entire ride? Also the driver was extremely rude and continously on the phone while driving. People calling him were using...
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H
H Maha
from Gurugram, Haryana
Jul 29, 2022
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Manipulation in my fare dated 23th July, 2022

Address:Uber India Technology Private Limited, E-16 Second Floor, Hauz Khas, New Delhi, Delhi 110016

Hi Team,

I had taken an Uber ride dated 23th July, 2022 from Lemon Tree, Aerocity, Gurgaon to India Gate, New Delhi and the estimated fare was Rs 205 as it was early morning (approx 5:30 am) and there was no traffic or road congestion but upon arrival the final fare amounted to Rs 796.

I reached out to Uber almost everywhere but got no response and even if I did it was "we need some more time". It's been a week...
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I Booked an uber on 27/7 and i paid the driver via Google pay but it's still showing that the payment is pending and i can't book any more trips !!!...
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A
A. Ashni
Jul 27, 2022
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My Driver Threatened My Mother and I

Address:Pune

When my mother and I got into the Uber Auto, the Driver was speaking rudely about a truck driver who was also on the road. My mother asked him to talk respectfully since the truck driver was a senior citizen. He turned around and started yelling at the both o[censored]s.

The conversation went like this:

Uber Auto Driver (UAD) to my Mother: Ye buddha one way mein aa gaya hain...

Mother: 'Buddha' mat kahiye...
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M
Mohsin M Mirza
from Mumbai, Maharashtra
Jul 27, 2022
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Unnecessary Block my cash trips for last 7 days

Address:Mumbai

I am Driving with Uber last 2 years
From 20 July 2022 they have blocked my Cash trip i complaining from 7 days they are not giving proper reason why my cash trips is blocked i have 7 days
Call records how they are making me fool...
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V
v21212
Jul 26, 2022
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Higher fare than what was estimated

I took a trip that was booked from my friends phone. The estimated ride fare was 600 but then 2100 were taken from me. I have registered the complaint but no one is replying....
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R
RahulSharma7
from Gurugram, Haryana
Jul 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Someone else took my rides

Today I was booking cabs from Uber but the drivers were picking up someone else and starting the ride. As I wasn't in the Cab I had to cancel the ride and this had happened thrice. I tried with my wife's mobile and same thing happened with her mobile as well. Lastly we could manage to get a cab by selecting the cash option.

I am not sure if this is from Uber or a new trick which the drivers are following for getting the easy...
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V
Vipin_21
Jul 25, 2022
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Wrong Route took by Uber Driver

I booked Cab for DLF Ankur Vihar but driver took wrong longest route at night where distance is Approx 25-30 KM but he completed trip by 54KM in a time period of 1 Hour 27 min which is 30 min trip at late night.

Further, at the time of booking estimate fare is showing by INR 443/- but he charged INR 1084/- more than estimate amount.

Kind request please explain for this worst experience and kindly refund differential...
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P
Pointtonote
from Mumbai, Maharashtra
Jul 25, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
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Duplicate charges, misleading drivers and pathetic customer service

Address:Unit No 4, 1st Floor, Centrium Phoenix Market City, LBS Marg, Kurla West-400070. Centrium Phoenix Market City

I had taken Uber on 19th June, this was booked as non cash trip. Post getting into the cab, the driver informed that his app and navigator is not working and so his car a/c is also not working. He asked that the payment should be made by cash or UPI. I thought since his app is not working, the trip may not get processed for online payment. On reaching the destination I made payment to the driver via Gpay for Rs. 275/- After 15 mins my Uber...
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E
Eeliza
Jul 24, 2022
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Worst cab service and drivers

Website:Uber

No customer service available to talk to. Uber driver cancel the rides or start trip without the rider. Today my trip from saket started without me and It was cancelled later for which I got charged. Bunch of scammers running the firm. Uber has deliberately not kept cust service support. Phone no. And email no longer work...
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9
9358839769
from Jaipur, Rajasthan
Jul 23, 2022
Jul 23, 2022
This thread was updated on Jul 23, 2022
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Auto driver driving very fast

Auto driver driving very fast and when I said to slow the auto he said that in Uber Ola auto drive like this only and he said if you have any problem you can leave the auto and pay the amount he is very rude please register this complain
Auto Number - RJ14PE5494...
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On 9/7/22, around 5:15am I booked a cab from sadadhiv dangat nagar to katraj, Pune. The ride was accepted. But the driver didn't arrive. He texted asking drop off. I texted back that we are waiting. He didn't arrive. We tried calling him. But he didn't answer. He didn't cancel the ride too for 5-6hrs. I was unable to book another ride. And if I did cancel the ride, I would have to pay the cancellation charges. I request you to please keep...
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B
bishwaskumar
Jul 22, 2022
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Uber shuttle package

Address:Uttam nagar, nawada, matiyal extension.

On[protected], I bought the shuttle package two days back, valid for one month with 15 trips.
Uber id- [protected] and email id-bishwas.[protected]@gmail.com

Now I made many online requests from the Uber app, to resolve the issue or refund the amount.
even though I tried to contact them through Twitter, no response come from the Uber side.
I am shocked and surprised by the behavior o[censored]ber &
types of services....
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I took a ride on 21st July 2022, at 1:03 am with a driver named mohd to whom I paid ₹333 my total fare was ₹323 and I gave him 10rs extra even then he didn’t do the collect cash thing and basically scammed me and Uber help doesn’t have an option to support in this matter, i tried to contact driver not happening....
+1 photos
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P
Priyaprayusha
Jul 20, 2022
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I paid extra

When I paid the amount to driver it showed processing, the amount was 1082. He insisted me to pay in cash saying he will return it if it was credited to his account. I paid him cash and realized a day later that the amount has already been credited to his account. Now he is not picking up the call nor is he answering to my messages. This is clearly a case of theft and action must be taken for untrustworthy drivers. As for u er doesn’t have...
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Driver started trip with out reaching pick up point didn't pick goods, charged rs 39, with out pick up, unreliable what would be the safety of goods with such outsourced apps...
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U
Uber India Toll Free Helpline Number:-7318-60-8496 India....
Jul 18, 2022
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Help service +91 7318-60-8496 call mesms

Address:Banglore

Snksnzmzms malpwiwud...
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U
Uber India Toll Free Helpline Number:-7318-60-8496 India....
Jul 18, 2022
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Help service +91 7318-60-8496 call mes

Address:Delhi

Hsksmsnms msmssm...
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