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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 10

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V
Vspk
from Chennai, Tamil Nadu
Nov 3, 2022
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Even though paid cash for cash trip still showing not paid

Trip Started on 10/10/2022 09:11 Trip Amount 181

Number with which the uber has been associated [protected]

Even though paid cash for cash trip still showing unpaid.

With Common Sense you please tell me how come the driver will leave the customer without taking the payment....
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S
sateesh m m
from Mumbai, Maharashtra
Nov 1, 2022
Nov 4, 2022
This thread was updated on Nov 4, 2022
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I have made two times payment for single trip mistakenly

I had today morning trip in Bangalore the amount 563.40 which I need to pay but due auto payment it got deducted from my Amazon pay account without knowing this I have also paid same amount 563 to driver through Google pay. Later I saw that it happened two times but I requested Uber to refund they refunded just 300 instead of 563.4 rupees. I have attached related trip details for further information....
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S
Srishti2002
from LUCKNOW, Uttar Pradesh
Nov 1, 2022
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Outstanding payment even though I paid the driver

Address:Alamnagar, Lucknow.

This happened with me too. I took an uber auto ride on 30th October, 2022 and the amount was Rs 146. The driver asked me to pay on his UPI saying that it's the same thing to pay on app or to him. He said that on his end it is reflecting Rs125 so demanded that amount. I paid him the amount and now it is showing outstanding payment on my app. This is a pathetic experience. I won't clear the outstanding amount until and unless you return my...
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P
Pardha26
from MUMBAI, Maharashtra
Oct 31, 2022
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Fraud in Charging Uber Taxi Rental Amount

Hi, On 29th Oct'2022, I took Uber on Rental for 6 Hours. And the total journey was around less than 60 Kms. But after completing/drop point at Airport my total bill comes to Rs. 6, 518/- . As per my previous experience, it should come around Rs.1, 200/- to Rs.1, 300/-. There was lot discussion happened with the Driver, but he has not agreed and saying that I need to pay as per display only, if there is any deviation, I should lodge a complaint...
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D
divyajna
Oct 28, 2022
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Refund Complaint

I have been following up with UBER for refund of amount charged in excess of the actual fare vs accepted fare where they have accepted it was their fault.

refund of 424 for the trip of 19th Oct
refund of 40 for the trip of 20th Oct...
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I have been charged additional charges due to the Diver cancelling the trip by increasing the wait time unnecessary.

1st Instance - 14th Aug 2022, i have booked Uber Cab intercity. The driver wanted a cash payment and i had an online payment mode updated in app. The driver kept me waiting denying that the way isn't there and after asking him to cancel he said let the time increase and then he will cancel. I have recorded drivers...
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C
Chandra@95
from Chennai, Tamil Nadu
Oct 21, 2022
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Money charged for unattended uber trip

Address:UBER

I booked a trip on Uber from Chennai Central Railway station to IIT Madras, Chennai on 22 July 2022 at 9:57 am. The drive did not turn up and denied cancelling the trip. An amount of Rs. 136 was debited from my account as dues on my next trip, despite me not taking the trip. I contacted Uber customer service, and they did not give me any resolution, simply stating that the trip was over 30 days old, and it cannot be resolved. It is clearly...
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Address:Gurgaon

Dear Uber,
What sort of Fraud you are running in the name of parcel delivery.

Your drivers ask for cash payment and then you also ask for money through your app.

I have paid all the money to the drivers and yet I'm unable to book any more ride because app also demands that I make payment for the trips....
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A
Aishwarya Roy Choudhury
from Kolkata, West Bengal
Oct 19, 2022
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Uber Moto Scam

I had booked an Uber moto on Wednesday morning 4:30am. The driver attained on the location after making ek wait for 15 mins then argued for a offline trip with extra charges. His behaviour was rude and refused my trip.
Uber moto bike number: WB96R8314...
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T
Tarunkumar Sarkar
from Madhyamgram, West Bengal
Oct 18, 2022
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Claims

Address:P/72, Udayanabasan, Udayrajpur, Madhamgram, 24 Parganas North

I have reserved uber in advance for 4.10.2022 at 4.05 hours, from my resident to Howrah Station to board Duranto Express leaving at 5.45 hrs. of The driver shri Rajat did not respond to my call and finally at 5.00 hrs I was bound to cancel the trip uber charged me 286 Rs for cancellation, which was refunded back later, and re booked another uber. I missed the train as as per Railway (IRCTC) Rules I did not get the refund for Rs 5200. I demanded...
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S
Sato Das
Oct 17, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
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WB 17 1895 Driver called on to sought the fair details and upon provided made to wait and cancelled the trip for better pricing

On 16th Oct 2022 at 2203 IST I had booked from my acc - [protected] CAB to reach my destination. Trip was confirmed and upon calling to the free number, driver sought information about fair details, gave the range instead of exact price. Was then asked to reach to the pick up point and made me to wait for more than 15 mins and then he cancelled the trip in front of me to get better pricing.
Issues like this are rampant (request to cancel...
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I booked a Uber rental on 15th October.

I started the trip from my home at G-17/1, DLF Phase 1, Gurgaon and travelled to Sector -85 in Gurgaon and returned back to my home. The distance shown as per my google map and as confirmed by driver too was less than 30 kms.

But in the receipt generated, the distance is shown as 277.25 kms and incorrect pick up and drop off locations are shown. How can one travel 277.25...
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H
Harshspanky
Oct 16, 2022
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Cash paid to the driver but still showing pending

Paid the total amount in cash still showing pending amount even I paid 16rs more coz of no change to the driver.. still showing pending are the. Uber drivers so good that he will let me go without giving the payment still showing payment tweeted several times for the resolution to the uber but they told no option i have to pay... How could a cash trip be pending.. the driver will simply never let me go.. even I contacted the driver for the...
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H
heloo
from Hyderabad, Andhra Pradesh
Oct 12, 2022
Oct 13, 2022
This thread was updated on Oct 13, 2022
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Charging Cancellation fee unnecessarily/ Paid amount of Rs 2247/-

I booked a rental car from Uber today morning at 9:30 am.Booked for 8 hours but completed the trip with in 8 hours ie., my last drop was in Shamshabad Airport .dropped me at 3:00pm. The total fare showed as Rs.2247/-. And I paid the same to the driver..when about to end the ride driver faced some issue with Uber app.so he uninstalled and again installed the app.suddenly post that when I tried to access the receipt in Uber it is showing the...
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K
Kalpesh Arvind Bakhai
Oct 11, 2022
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Mobile forgot in uber

I went to airport today morning from mulund to airport t2
I forgot my mobile n driver Bismillah not responding morning I got his no herold shall return
Driver. Bismillah
Car no.MH 04 JU 4909
Mobile no[protected]

Please do the needful pls tell him to return the phone

Kalpesh bakhai
Mumbai
[protected]...
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P
PoojaaVermaa
from New Delhi, Delhi
Oct 11, 2022
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Increase my fare 3x

On 11th October 2022 I took a cab from Rajouri Garden to Sainik Vihar. I was initially shown an amount of INR 189.25 before the ride was confirmed. Once I reached my destination my updated fare was INR 755.00

I put in a complaint through their app and they claim that the pickup location wasn’t the same as the one initially entered.

This isn't true. I got into my cab exactly at the location which I entered as...
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G
ganeshrk
Oct 11, 2022
Oct 16, 2022
This thread was updated on Oct 16, 2022
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Refund issue dt 7-10-2022

Dear Sir
Their are two issues o[censored]ber
1. Fare difference during booking and during trip completion
517 shown actual fare was 577
Issue has resolved Uber revised the fare to 504.

2. Paid cash by driver 577 for a non cash trip (Digital payment option was in the app). (Image attached)
Paid the revised fare of 504 by Gpay to Uber on app as i was unable to use the app without this payment (Image...
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N
nxdygex
from Pune, Maharashtra
Oct 11, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent response from uber

Yesterday i booked at auto the fare at start was 68 Rs, the driver made me walk to location little far from pickup location and then he dropped at drop location but instead of ending the trip he didn't end the trip after some time I noticed that he didn't end the trip so I tried and at end it was 114 rs . For which I have raised a complaint but till now I haven't recieved any response yet so I request to look into issue and solve on priority...
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N
nxdygex
from Pune, Maharashtra
Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Urgent response

Today i booked at autothe fare at start was 68 Rs, the driver made me walk to location little far from pickup location and then he dropped at drop location but instead of ending the trip he didn't end the trip after some time I noticed that he didn't end the trip so I tried and at end it was 114 rs . For which I have raised a complaint but till now I haven't recieved any response yet so I request to look into issue and solve on priority...
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M
m.sourav5
from Kolkata, West Bengal
Oct 9, 2022
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Money cheated

Address:Kolkata

I travelled kolkata to digha on 7/10/22 on uber intercity. My driver took 6000 rs instead of 4000 and i complained to uber and got the cheated 2000 as uber cash. But in the uber app still its showing my fare is pending and so I am being forced by uber to pay again 4000 rs. I again raised a complaint but no response. I am cheated and I want justice...
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